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Avis Car Rental Introduce
For residents, students, and visitors in Bloomington and the greater Indiana region, having access to a reliable, conveniently located car rental service is crucial for everything from weekend trips across the Hoosier State to temporary replacements while a personal vehicle is being serviced. The Avis Car Rental location on South Walnut Street serves as a key local resource, functioning as both a standard car rental agency and a dedicated van rental agency. This dual service allows customers to secure vehicles ranging from compact, fuel-efficient models perfect for navigating the city, to spacious minivans and full-size vehicles necessary for family road trips or transporting goods.
Operating under the well-known Avis corporate structure, this local branch offers the competitive pricing and extensive fleet selection expected from a major national provider. However, like many neighborhood locations, it faces unique logistical challenges inherent in managing vehicle flow outside of a major airport hub. Customer feedback highlights this dynamic: while some experiences point to challenges with last-minute vehicle availability and service tone, other accounts praise the individual efforts of staff members, such as a helpful agent who assisted with tricky documentation issues related to an expired temporary registration from an airport pickup. This indicates a commitment to problem-solving at the local level, even when navigating the complexities of a large, corporate-managed system.
Located centrally in Bloomington, not far from the Indiana University campus, this branch is strategically placed to serve a high-demand market of both local residents needing rentals and non-local travelers requiring ground transportation. The agency is dedicated to offering a complete mobility solution, ensuring that whether you need an economy car for a few days or a passenger van for a group outing to the scenic parts of Southern Indiana, your needs are addressed efficiently.
The Avis Car Rental branch is conveniently situated at 912 S Walnut St, Bloomington, IN 47401, USA. Its proximity to Indiana University and downtown Bloomington makes it easily accessible for a significant portion of the local population. The location is strategically positioned just a block east of Indiana University on Walnut Street, which is a major thoroughfare in the city.
For the convenience of all Indiana customers, the location is equipped with key accessibility features to ensure a seamless experience for every renter:
- Wheelchair accessible entrance: Provides easy and unimpeded access into the main office area.
- Wheelchair accessible parking lot: Dedicated parking spaces are available to accommodate vehicles transporting individuals with mobility needs.
For those living nearby, Avis offers a complimentary pick-up service. Customers are encouraged to call the location directly using the local number to arrange this service, which can be invaluable when a personal vehicle is unavailable.
As a full-service car and van rental agency, the Bloomington Avis branch provides a comprehensive suite of options tailored for various rental durations and vehicle requirements.
Available services and vehicle types include:
- Diverse Vehicle Fleet: Offers a wide selection of vehicles, including economy, compact, intermediate, and full-size cars; luxury sedans; convertibles; and various classes of SUVs (Intermediate, Standard, Premium).
- Van Rental Services: Dedicated van options, including spacious minivans (often seating up to 7 passengers) and large passenger vans (up to 12 or 15 passengers, subject to local availability and policy).
- Short-Term and Long-Term Rentals: Catering to both single-day rentals and extended monthly or long-term car rental needs.
- One-Way Rentals: The ability to pick up a vehicle in Bloomington and drop it off at a different Avis location, which is excellent for cross-state travel or moving.
- Optional Rental Products: Customers can enhance their rental with various extras, such as GPS navigation, satellite radio (SiriusXM®), Gas Service Options, and Extended Roadside Assistance.
- Toll Payment Services (e-Toll): The option to utilize electronic toll lanes on roads throughout Indiana and neighboring states, which can be billed to the customer's card.
- Flexible Payment Options: Accepts all major Credit Cards and Debit Cards for payment, though specific policies regarding the use of debit cards for the required authorization hold may apply.
The Bloomington Avis location provides specific features and benefits that local Indiana renters may find highly valuable, especially for budget planning and rewards.
Key Features and Customer Perks:
- Active Military Discounts: Avis honors the service of U.S. military veterans, active-duty military, National Guard, and Reservists by offering significant discounts, often up to 35% off PAY NOW rates, typically through enrollment in programs like WeSalute+.
- Avis Preferred Program: A loyalty program that offers a faster checkout experience at the counter, allowing members to access special features like best-rate guarantees and potential free upgrades.
- Free Pick-Up Service: Available for local customers in the surrounding area who need transportation to the rental office, a practical feature for those whose primary vehicle is out of service.
- Online and App Management: Reservations can be made, modified, and managed seamlessly via the Avis website and mobile app, offering convenience for busy Hoosiers.
- Pay Now Rates: The option to prepay for a reservation online to lock in discounted rates, helping renters save on the overall cost.
- After-Hours Returns: While the primary return window is during business hours, a key drop-off service may be available for returns outside of posted hours, though renters must understand their responsibility for the vehicle until the office officially reopens.
For general inquiries, reservation assistance, or to arrange the free local pick-up service, please use the direct contact information for the Bloomington, Indiana branch:
Address: 912 S Walnut St, Bloomington, IN 47401, USA
Phone: (812) 332-0494
Mobile Phone: +1 812-332-0494
For residents in the Bloomington area, choosing Avis on S Walnut Street is primarily about accessing the benefits of a large, established rental company within a convenient neighborhood setting. The value proposition here is one of necessity and structure. When you absolutely need a car, this branch provides the corporate resources—such as a guaranteed fleet diversity, clear military discount structure, and the Avis Preferred program—that smaller, independent operators may not offer.
However, potential customers in Indiana should manage their expectations regarding vehicle availability and local communication, as noted in multiple customer reviews. The challenge of a "small local store" relying on a "large corporate structure scheduling" means that while prices may be good and the reservation system is robust, the actual physical car you booked might not be on the lot at the time of pickup. This inconsistency, and the reported occasional unhelpful staff demeanor, suggests that proactive engagement is key.
What truly makes this location worthwhile is recognizing its limitations and using its strengths. It is advisable for all customers to call the branch directly—as early as possible—to confirm vehicle status, rather than relying solely on the corporate call center. If you are a military member, the dedicated discount is a significant financial benefit. If you are a local, the free pick-up service can be a lifesaver. Ultimately, this Avis branch on South Walnut is a necessary and well-located resource in Bloomington, offering national perks with a local touch that, at its best, delivers exceptional, personal problem-solving and, at its most challenging, requires the customer to be persistent to ensure their needs are met. For those who value the corporate infrastructure and military benefits, and who are willing to proactively confirm their booking status, this location remains a highly competitive option for vehicle rentals in Central Indiana.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
912 S Walnut St, Bloomington, IN 47401, USA
Avis Car Rental Reviews
priceSUVphonepick updeskcleaningpayairportwebsitespring break
★ 5★ 4★ 3★ 2★ 1My experience mirrors the one-star reviews already posted here.TLDR: don't rent from this location. Cars were unavailable twice. Staff member was rude and unhelpful.I reserved a car online with this location twice. The first time was when the staff at Enterprise called to tell me they could not fulfill my reservation. So Avis/Budget was my fallback. I went to pick up the car only to be told they didn't have one and didn't know when one would come available.I tried again because I liked the prices. This time I called to check on my call. I called for 45 minutes without any answer. Most times I was shunted to a call center. The call center staff were efficient and understanding but they couldn't tell me if a car would be available. So, I went physically to the location a day early, the day before my reservation, to learn if I would have a car. They did not know if a car would be available and offered zero support in communicating with me about the status of the vehicle.The woman at the desk looked put out by my questions, offered no solutions or apologies, and seemed happy to see me go.Avoid this location at all costs.
Oct 02, 2025 · Tree Frog SycamoreI went by the location after noticing my car had an expired temp registration (I had picked it up late night from the airport and not noticed). James tried to offer some suggestions of help and walked me thru why/how it is challenging for the location to resolve the issue. He noted that the airport won't usually offer paperwork when you pick up the car - but it might be useful to have it with an expired plate if I planned to drive it around for a few days. He printed it off for me and apologized for not being able to do more.Renting cars can often suck - but for a small local store, who is reliant on a large corporate structure scheduling and flowing the cars between locations, who have no skin in the game, I would think twice about giving these guys a 1 star and focus on picking a rental provider with better local infrastructure.
Sep 18, 2025 · Jamie HarrisI took an SUV from here, came in person to rent it. Customer relation manager Debbie helped me a lot. She is such a professional and cordial employee. Moreover she is so nice and sweet person as well. She is truly an asset for the AVIS. So grateful for her great assistance. ❤️❤️❤️
Sep 25, 2025 · Ahmed ArifThe absolute worst car rental location I have ever experienced. I have now been to the same location numerous times, two of those trips they did not have a car available for me even though it was booked and paid for. I have never experienced another car rental place that allows people to book and pay without confirming they have a car available, including other Avis locations.I understand that this is not the staffs fault and they have to deal with the bad experiences because of it, but they clearly are not happy there. They make it seem like you’re a problem just by entering the building. I don’t think I’d be a happy employee either if 8/10 times they don’t have cars available for their paying customers
Jul 16, 2025 · kolten branamanAvoid this and all Avis locations! I reserved and paid ahead for a car + child's carseat, which the Avis website assured me all locations had. When I went to pick it up, they had no car seats on location. A normal business would have called to tell me this ahead of time so I could make other arrangements. But not only did this business not give me a heads up, but they would not refund me and would not help me find another Avis location that could fulfill the request. In fact, you LITERALLY CANNOT CALL an Avis office over the phone. They apparently don't have phones??? I tried multiple numbers, so I could see if an Indy location or the airport location had a carseat, and every time I was redirected to a customer service hub. They were very nice, but also had literally no way of contacting a specific office to find out about their inventory themselves. This is a VERY RIDICULOUS business model! No other kind of corporation could get away with a blackbox style approach to customer service, but apparently we let rental car companies be complete scam artists because we have no other options. I was eventually able to get a refund (again from customer service, not my local Avis), but I also had to spend a very stressful and expensive day scrambling to find a carseat before my sister and baby nephew arrived to IND so I could pick them up from the airport. What a nightmare. I will not use this company again, and I recommend no one count on them for anything important or urgent.
Sep 19, 2025 · Alyson Melzer
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