Avis Car Rental Photos










Avis Car Rental Introduce
For residents across the vast and dynamic state of Illinois, especially within the bustling metropolis of Chicago, having consistent access to reliable and flexible transportation is more than a convenience—it's often a necessity. Whether you’re navigating the vibrant city streets, embarking on a weekend getaway to the Illinois countryside, or simply need a temporary vehicle while yours is in the shop, a dependable car rental service is an invaluable resource. Today, we're taking a closer look at a widely recognized name in the industry: Avis Car Rental, specifically their branch located right here in Chicago on Fullerton Avenue.
Avis Car Rental, situated at 3255 W Fullerton Ave, aims to provide a variety of vehicle solutions tailored to the diverse needs of Chicago and Illinois locals. From compact cars perfect for urban commutes to larger vehicles suitable for family trips to destinations like Starved Rock State Park or even cross-state ventures, understanding what this local branch offers can significantly enhance your travel planning. We know that as Illinois residents, you value efficiency, transparent pricing, and a vehicle that is well-suited to our city's unique demands, including navigating traffic and adapting to varying weather conditions.
Renting a car in Chicago is about more than just a set of wheels; it's about enabling the freedom to explore all that our incredible state has to offer. The Avis branch on Fullerton Avenue, nestled within the vibrant Logan Square neighborhood, provides a convenient access point for those living or working on the city's North Side. It offers the benefit of a familiar, local pick-up point combined with the extensive resources and vehicle options of a major national brand.
This article will provide a clear, engaging, and factual overview of the Avis Car Rental location on Fullerton Avenue. We'll detail its prime location and accessibility, the range of services and vehicle options they typically provide, and other features designed to enhance your rental experience. Crucially, we will also incorporate insights from real customer feedback to offer a balanced perspective, ensuring you have a comprehensive understanding of what to expect before you book your next ride. Our goal is to equip you, the Illinois local, with the insights needed to confidently choose a car rental service that aligns with your expectations and travel plans within our incredible state.
In the world of car rental, vehicle quality, service consistency, and customer support are paramount. Knowing what to expect, from the cleanliness of the car to the clarity of the pricing, can significantly influence your overall experience. As your local guide, we're here to help you navigate the options available right in your Chicago community. Let's explore how Avis Car Rental on Fullerton Avenue serves the mobility needs of our vibrant Illinois community.
The Avis Car Rental branch in Chicago is conveniently located at 3255 W Fullerton Ave, Chicago, IL 60647, USA. This address places it squarely within the Logan Square neighborhood, a dynamic and accessible area on Chicago's North Side. Fullerton Avenue is a major east-west artery, providing excellent connectivity throughout the city and to surrounding suburbs.
Logan Square is well-served by Chicago's robust public transportation system. The Avis branch is accessible via several CTA bus routes that run along Fullerton Avenue and nearby streets. Additionally, the CTA Blue Line 'L' train, with stations at Logan Square, California, and Western, is relatively close by, offering direct access to downtown Chicago, O'Hare International Airport, and other key areas. This makes the location quite convenient for Chicago residents who might not have a personal vehicle for the initial journey to the rental office.
For those traveling by car, Fullerton Avenue provides straightforward driving access. Its connections to other major city streets and relatively easy access to expressways like I-90/94 (Kennedy Expressway) mean that reaching the Avis office from various parts of Chicago or nearby suburbs like Lincolnwood, Niles, or Elmwood Park is quite manageable. The "Logan Square" designation for this Avis branch on their website further emphasizes its community-oriented placement. While parking directly at the branch might be limited on a busy Chicago street, the overall urban accessibility is a significant advantage for city dwellers. Avis, as a corporate location, typically offers a pick-up service, though it's always best to call ahead and confirm for specific arrangements.
Avis Car Rental, as a leading global brand, provides a comprehensive array of car rental services designed to cater to various customer requirements. The 3255 W Fullerton Ave location in Chicago offers access to these standard offerings, tailored to the needs of the Illinois market.
Diverse Vehicle Fleet: Customers can typically choose from a wide range of car classes. This includes fuel-efficient economy and compact cars (like a Kia Rio or Kia Soul) for solo travelers or short trips around the city, mid-size and standard sedans (such as a Toyota Corolla or Volkswagen Jetta) for general use and comfort, and full-size cars (like a Toyota Camry) for more spacious travel. For those needing more space or capability, the location often offers SUVs (including intermediate, standard, and full-size options like a Toyota RAV4, Ford Edge, or Ford Expedition), minivans (such as a Chrysler Pacifica), and sometimes even premium (like a Toyota Crown) or luxury vehicles (like a Genesis G70) for a more upscale experience. Convertible options (like a Ford Mustang Convertible) may also be available. This variety allows individuals to select a vehicle that best suits their trip's purpose, whether it's navigating Chicago's busy streets, heading out on a family vacation, or embarking on a business trip across Illinois.
One-Way Rentals: For travelers planning to pick up a car in Chicago and drop it off at another Avis location, either within Illinois (e.g., at O'Hare or Midway airports, or other city/suburban branches) or in a different state, one-way rental options are generally available, providing crucial flexibility for varied itineraries.
Optional Equipment and Protections: To enhance the rental experience, Avis offers various additional products. These commonly include GPS navigation systems to assist with directions in unfamiliar areas, child safety seats (infant, toddler, and booster sizes) for families, and a range of protection plans (such as Loss Damage Waiver and Supplemental Liability Insurance) to provide peace of mind during the rental period. It is always recommended to review these options carefully.
Online Reservations and Management: Customers can easily reserve and manage their bookings online through the Avis website or mobile app. This digital convenience allows for quick comparisons of vehicle types, pricing, and the application of any available discounts or Avis Preferred loyalty program benefits. Online check-in can also help expedite the pick-up process.
Avis Preferred Program: For frequent renters, the Avis Preferred loyalty program offers benefits like expedited service at the counter (or the ability to bypass it entirely at some locations), and the opportunity to earn points towards future rentals, enhancing overall efficiency and value.
Beyond the general services, certain features and highlights make the Avis Car Rental on Fullerton Avenue noteworthy for local Illinois users, alongside important considerations based on customer feedback.
Convenient City Location: Being situated in Logan Square on Fullerton Avenue means this branch is highly accessible for many Chicago residents, particularly those on the North Side. This eliminates the need to travel to the airports for a rental, saving significant time and expense for local use. Its operation hours, including weekend availability, also cater to local needs.
Diverse Fleet for Urban & Beyond Travel: Avis generally offers a wide variety of vehicles suitable for the diverse travel needs of Illinois. From compact cars for navigating city traffic and parking, to SUVs for family trips, and even specialty vehicles, the selection is typically robust. The presence of options like premium sedans and potentially convertibles allows for special occasion rentals, while economy cars are good for cost-conscious renters. Official Avis information indicates a variety of popular models are available at their Chicago locations.
Owner/Manager Involvement (Positive Feedback): One review specifically highlights a "super helpful" owner who got the customer "in and out quickly," providing a clean car that drove great, with fair prices and no hidden fees. This direct positive experience points to strong local management and a commitment to customer satisfaction from certain staff members, which can be a significant advantage at a neighborhood branch.
However, it's crucial for potential renters to consider the full spectrum of customer feedback to form a complete picture. Another review for this location details a "horrible experience," citing substantial "city tax" not reflected in the app (a common industry issue where local taxes can surprise, though often legitimate), a car without air conditioning (a significant problem in a Chicago summer), a "disgusting" bathroom, and generally dirty car and disrepair of the premises. This review points to potential inconsistencies in vehicle maintenance, cleanliness standards, and facility upkeep, as well as possible issues with transparency on pricing through the app. It highlights the importance of thorough vehicle inspection at pick-up, especially checking vital functions like AC, and clarifying all charges before signing. The contrast in reviews suggests that while excellent service is possible, experiences can vary, and customers should be prepared to address any issues promptly.
For direct inquiries, reservations, or to confirm specific services and vehicle availability at the Avis Car Rental in Chicago on Fullerton Avenue, you can use the following contact details:
Address: 3255 W Fullerton Ave, Chicago, IL 60647, USA
Phone: (773) 252-4325
Mobile Phone: +1 773-252-4325
It is always highly recommended to call the branch directly to discuss your specific car rental needs, confirm their current fleet availability, inquire about their pick-up service policies, and clarify any pricing, including local taxes and fees, or policy questions you may have. This direct communication can help ensure a smoother and more satisfactory rental experience for your travels across Illinois, especially given the mixed customer feedback. Early communication can also address potential issues like vehicle condition or unexpected charges.
For residents of Chicago, particularly those in the Logan Square and surrounding North Side neighborhoods, Avis Car Rental at 3255 W Fullerton Ave offers a geographically convenient option for their transportation needs. Its urban location on a major avenue, coupled with accessibility via Chicago's public transit system, makes it a practical choice for city dwellers who prefer not to commute to airports for their rentals. This local presence is a significant advantage, providing a readily available solution for everything from short-term personal use to extended travel within Illinois.
The branch typically offers a wide variety of vehicles, catering to diverse needs—from fuel-efficient economy cars for city driving to larger SUVs for family excursions or even specialty vehicles. This range ensures that most Illinois locals can find a vehicle that suits their specific requirements, whether it's for navigating Chicago's dense urban environment or venturing out to explore the broader state. The availability of online booking and the Avis Preferred program can also streamline the rental process, which is a valuable convenience for busy individuals.
However, based on available public feedback, it is essential for prospective renters to approach their booking with diligence. While some customers experience excellent service, including quick processing and well-maintained vehicles, others have reported significant issues such as unexpected charges, problems with vehicle condition (e.g., non-functioning AC), and concerns about facility cleanliness. Therefore, for locals choosing this Avis branch, it is highly advisable to:
- Thoroughly review all charges, especially local taxes, before finalizing the reservation.
- Perform a comprehensive inspection of the vehicle at pick-up, documenting any existing damage and confirming the functionality of all essential features, particularly air conditioning during Chicago's hot summers.
- Communicate any concerns directly with the staff upon pick-up to resolve issues before leaving the lot.
Despite the mixed reviews, the potential for a positive experience with helpful staff and convenient service exists. For the Illinois local seeking a readily accessible car rental option in a central Chicago neighborhood, Avis Car Rental on Fullerton Avenue remains a viable choice, provided renters take proactive steps to ensure their expectations are met and their journey across Illinois is smooth and comfortable.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Payments
- Credit cards
- Debit cards
- Credit cards
Avis Car Rental Location
Avis Car Rental
3255 W Fullerton Ave, Chicago, IL 60647, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Really a horrible experience, charges a city tax which very well might be legitimate but was not reflected in the Avis app when I booked and was substantial. No AC (which isn't really feasible in a hot Chicago summer), bathroom (see pic) was truly disgusting (made truck stops look good), car was dirty, place was just in general disrepair. I will give credit to the nice Indian chap who worked there, he was doing his best but whomever the owner or manager was is rude and should not be allowed to own a franchise.
Jul 04, 2025 · Morgan KelpsOne of the best Car rentals in the city of Chicago. Had a great experience renting a car. The owner was super helpful and got me in and out quickly. The car was clean, drove great, and had no issues at all. Prices were fair and there were no hidden fees, which I really appreciated. Return was just as easy. Definitely renting from them again next time.
Apr 29, 2025 · RizwanImagine paying $650 for 1 day rent. And it’s just a regular SUV. The customer support is one of the worst ever. They were telling me lies over the phone about my rent over and over again, told me I’ve dropped off the car 8 hours later than should (lies), told me lies about my lease agreement, while I was looking at it while they were lying to me. Avoid this company at all cost, this was my first and last time renting through them. But if you already rented a car, make sure you record EVERYTHING like I did, because at the end of a day, they will make you prove that you were right and took care of all terms and conditions. Record a video and photos dropping off the car with time and date seen on video. Make copies of lease agreement, make sure they put correct information in it. Read that agreement, because they will put additional services to it, make you sign and pay, even without telling you about it.3 weeks in a row I’m trying to get my refund, they are lying to me, hanging up the phone on me when they are not feeling like talking to me or explain me something, so I should call back, wait til other representative figure out what’s going on, tell him the same story over and over again. At the end of a day, they will tell you they are sorry and they will provide you a refund. And after that they are sending random amount of money, not the proper amount we agreed on, hoping that you will stop bothering them anymore. Now after all that time spent talking to them (each call not less than 40 mins), they want to make me pay $400 for a one day rent of suv,which is ridiculous. Not going to happen, I will take MY money back.
Apr 21, 2025 · zhexxterThe most horrible travel experience I've ever had thanks to these guys. I reserved a mid sized SUV, when I got to the counter I was told the only vehicle available was a small electric car. I had to drive 700 miles to the drop off. I had no choice but to take the car offered because I was now stuck in Chicago with no way home. Why would you allow someone to reserve a car that you do not have? I was still charged the same amount for this car even though it was not the same type of car. The car I was given only went 150 miles before needing to be charged so I had to keep searching for charging stations. Most chargers take 10 hours to charge to 80%, I was not aware of this since I do not own an electric vehicle. Fast chargers take 50 minutes but there aren't many of them when you are driving in between cities. I had to stop 5 times to charge. It costs more than gas each time. I had to sleep in the car at a slow charger because it was the only one in the area and I eventually ran out of charge on the highway and was stuck on the side of the road. They towed the car and I had to get a ride home. The entire ordeal took 24 hours, I had to sleep in the car overnight and it cost way more money than it should have. Disgusting way to treat your customers.Update, the owner from this location responded to this review (see below) and the Territory Performance Manager sent me an email apologizing for my experience and hoping I will give Avis another try. Then I get an email from Avis roadside letting me know I'm going to be charged $858 for the tow. Seriously? So everyone saying how sorry they are to hear about my experience is just for show. I am not paying anything, ever. Let's all go to court and let them decide. Not only am I not responsible for this mess, it certainly doesn't cost $858 to have a car towed. Just more mistreatment from the scammers.Side note, if you have AAA, you get discounts with Hertz. AAA is currently running a new member special, I just signed up. 😁
Jun 13, 2024 · Jim VigilanteMarked up the price by 60$ even though we already booked on the app where it said all Fees were included! The person working at the the time refused to give us a discount or even let us speak to there manager and kept claiming that his boss was "busy". DO NOT COME HERE UNLESS YOU WANT TO BE SCAMMED!!!
Jun 18, 2025 · DRS Unleashed
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