Avis Car Rental

- 1921 South 108th Street, 100 & W Greenfield Ave near, West Allis, WI 53227

For many Wisconsin residents in the Milwaukee metropolitan area, having a reliable car rental option close to home is incredibly convenient. Whether your personal vehicle is in the shop, you need extra space for a family outing, or you're planning a road trip across our beautiful state, a local car rental agency can be an invaluable resource. Avis Car Rental in West Allis aims to serve these needs, providing access to a wide fleet of vehicles from a well-established brand.

Avis is a globally recognized name in the car rental industry, known for its extensive network and variety of vehicles. The West Allis location strives to extend this brand promise to local users, focusing on providing a straightforward rental experience for daily needs, weekend excursions, or longer-term solutions. While individual experiences can vary, the goal is to offer a dependable mode of transportation that helps you get where you need to go in Wisconsin.

Avis Car Rental in West Allis is situated at 1921 South 108th Street, near the intersection of 100 & W Greenfield Ave, West Allis, WI 53227, USA. This location is particularly beneficial for residents of West Allis and the surrounding Milwaukee suburbs. Being positioned on South 108th Street (which is also Highway 100, a major north-south arterial road) and close to West Greenfield Avenue, a significant east-west route, ensures excellent accessibility.

For those traveling by personal vehicle to pick up a rental, the branch is easy to find and reach. It offers convenient access from major highways such as I-94 and I-894, which form part of the Milwaukee metropolitan freeway system. This connectivity means that customers coming from various parts of southeastern Wisconsin—whether from Wauwatosa, Greenfield, New Berlin, or even closer to downtown Milwaukee—can reach the West Allis location with relative ease, avoiding the higher traffic densities often found closer to the airport or city center. This neighborhood location focuses on serving the local community, making it a practical choice for those who prefer to rent from a non-airport branch. Avis also notes that a free pick-up service may be available by calling the rental location directly, adding another layer of convenience for local users.

Avis Car Rental typically offers a wide array of services designed to meet diverse customer needs, backed by their extensive global operations.

• Diverse Vehicle Fleet: You can expect to find a broad selection of vehicle categories. This commonly includes compact cars for economical travel, mid-size and full-size sedans for comfort, SUVs for family trips or more cargo space, minivans for larger groups, and sometimes specialty vehicles like luxury cars or convertibles. This variety allows customers to choose a vehicle that best fits their specific purpose, whether it's daily commuting, a family vacation to the Wisconsin Dells, or a business trip.
• Flexible Rental Periods: Avis provides options for various rental durations, from daily and weekly rentals to monthly or extended rentals. This flexibility is ideal for locals who might need a temporary car while theirs is being repaired, for seasonal travel, or for extended projects.
• Avis Preferred Program: This loyalty program offers expedited service, allowing members to bypass the counter at many locations, choose their preferred car, and earn points towards future rentals. While specific benefits can vary by location and membership tier, it generally aims to streamline the rental process for frequent customers.
• Optional Add-ons and Protection Plans: To enhance the rental experience, customers can usually add GPS navigation systems, child safety seats, and various protection products like Loss Damage Waiver (LDW), Liability Insurance Supplement (LIS), Personal Accident Insurance (PAI), and Roadside Assistance. These options provide additional convenience and peace of mind.
• One-Way Rentals: For those needing to travel from West Allis to another city in Wisconsin or out of state, Avis typically offers one-way rental options, though these may incur additional fees.
• Pickup Service: As noted on Avis's website, a free pick-up service may be available from this location. Customers should call the branch directly to arrange this.

Avis Car Rental in West Allis offers several features and highlights that make it a notable option for car rental in the Milwaukee area.

• Local and Convenient Location: Unlike airport locations which cater primarily to air travelers, the West Allis branch is designed to serve the local community. Its accessibility from major local roads makes it a practical choice for residents needing a vehicle without the added hassle of airport traffic or charges.
• Wide Range of Vehicles: The diverse fleet ensures that whether you need an economical car for city errands, a comfortable sedan for a trip to Madison, or a larger SUV for exploring the Northwoods, Avis likely has an option to fit your needs.
• Trusted Brand: Avis is a well-established global brand, which generally implies a certain standard of vehicle maintenance and customer service protocols.
• Avis Preferred Program: For regular renters, the Avis Preferred program can significantly streamline the pickup and drop-off process, making rentals quicker and more efficient.

However, it is important for prospective renters to be fully aware of potential challenges based on direct customer feedback. Recent customer reviews for this specific location have highlighted significant concerns that prospective renters should consider:

• Billing Discrepancies and Unexpected Charges: Multiple customers reported issues with being overcharged, charged for damages that were pre-existing or disputed, and difficulties with understanding final bills. One customer mentioned a $500 charge for a one-day late payment after being told it was fine, and another was charged for smoking when they did not smoke.
• Customer Service and Communication Issues: Reviewers frequently cited poor customer service, including unresponsiveness to phone calls, staff who "don't answer their phones," and unprofessional conduct. One particularly concerning account mentioned a corporate representative making a racially insensitive comment regarding "the struggle of Black parents" and "layaway plans," despite race not being part of the conversation. This interaction led the customer to feel racially profiled.
• Vehicle Condition: Some customers reported receiving vehicles with existing issues, such as a "filthy" vehicle with a "sensor warning on for the entire drive" and unpleasant odors. There were also accusations of being charged for issues that were already present when the car was picked up.
• "Do Not Rent" List Issues: Customers reported being placed on a "Do Not Rent" list specifically at this location after payment disputes, even when the issues were resolved in their favor or when other Avis locations confirmed they were eligible to rent.

These detailed reviews suggest that while Avis as a brand offers certain benefits, the specific experience at this West Allis location has prompted serious concerns regarding billing accuracy, vehicle condition, and particularly the quality and professionalism of customer service. Therefore, prospective renters are strongly advised to:

• Thoroughly Document Everything: Take detailed photos or videos of the vehicle's interior and exterior at pickup and drop-off, noting any existing damage, fuel level, and mileage.
• Review Agreements Carefully: Scrutinize all charges and terms on the rental agreement before signing, and ask for clear explanations of any unclear items.
• Communicate in Writing: For any significant issues or payment arrangements, try to get confirmation in writing (email) from management.
• Keep Records: Maintain meticulous records of all payments, communications, and supporting documents (bank statements, photos).

For all inquiries, bookings, or to learn more about Avis Car Rental's offerings in West Allis, you can contact them using the following details:

Address: 1921 South 108th Street, 100 & W Greenfield Ave near, West Allis, WI 53227, USA

Phone: (414) 545-0985

Mobile Phone: +1 414-545-0985

For residents in West Allis and the surrounding communities of southeastern Wisconsin, Avis Car Rental on South 108th Street offers a convenient, neighborhood-based option for vehicle rentals. Its accessible location makes it a practical choice for those who need a temporary vehicle for various local needs, whether it's navigating daily life during car repairs, providing transportation for visiting family, or embarking on a Wisconsin adventure without using personal vehicle mileage.

While the convenience of a widely recognized brand and a broad fleet are clear advantages, potential customers should proceed with an informed perspective based on recent customer experiences. Diligence in documenting vehicle condition and careful review of all charges and communications are essential steps to help ensure a smooth rental process. For locals seeking a readily available car rental solution in West Allis, Avis provides the opportunity to explore all that Wisconsin has to offer, from the urban attractions of Milwaukee to the scenic beauty of our state parks and recreational areas.

Avis Car Rental

1921 South 108th Street, 100 & W Greenfield Ave near, West Allis, WI 53227, USA