Avis Car Rental

- 2028 W Poplar Ave Suite 107, Collierville, TN 38017

For residents of Collierville, Tennessee, and the wider Mid-South region, having access to a reliable car rental service is often more than a convenience; it's a necessity. Whether your personal vehicle unexpectedly breaks down, you need a larger vehicle for a special family event, or you’re simply looking for temporary transportation, Avis Car Rental at 2028 W Poplar Ave Suite 107 in Collierville aims to be a go-to solution. As a globally recognized brand, Avis strives to offer a wide selection of vehicles and a professional rental experience right here in our community.

Avis Car Rental in Collierville is designed to cater to both the unexpected needs and planned excursions of local Tennesseans. They understand that life happens, and sometimes you need a reliable set of wheels on short notice. Their goal is to provide a seamless rental process, allowing you to get on the road quickly, whether you're heading to Memphis, exploring the beautiful state parks, or just navigating daily errands within Collierville.

Customer experiences, like with any service, can be varied. Some customers have had overwhelmingly positive interactions, highlighting exceptional service, especially in urgent situations. One satisfied customer shared, "Avis in Collierville was fantastic. Best rental experience ever. Our own vehicle broke just two days before our son's college graduate five hours away. We needed a minivan last minute to help move a few things to him and the manager made it happen. He was super helpful and accommodating. Will definitely rent from them again! Thank you for amazing service!" This demonstrates the local branch's capability to rise to the occasion and provide excellent, problem-solving service when needed most.

However, other experiences have presented challenges. Another review stated, "My husband and I rented a car for 6 days, we paid for their insurance and when we returned the car completely empty, they threatened to charge us $300 on top of the $750 they already charged us because of some dirt in the floorboards. The man running the counter was apathetic and acted like we returned the car damaged... Overall an overpriced, annoying experience. Scam artists with corporate branding. Better off taking the bus." This feedback underscores the critical importance of understanding all rental terms, especially regarding fuel policies, insurance, and vehicle cleanliness, and thoroughly documenting the car's condition at both pickup and return to avoid disputes. While Avis, as a large corporation, has standard policies, individual branch interpretations and customer interactions can vary. We always recommend clarifying all charges and expectations directly with the staff at the counter.

Despite occasional mixed reviews, the Collierville Avis branch aims to leverage the extensive resources and vehicle options of a major rental company to serve its local clientele. Their commitment is to provide transportation solutions that are both convenient and reliable for the everyday needs of Tennessee residents.

Location and Accessibility

The Avis Car Rental branch in Collierville is conveniently situated at 2028 W Poplar Ave Suite 107, Collierville, TN 38017, USA. This location offers prime accessibility for residents of Collierville and the surrounding communities in Shelby County. West Poplar Avenue (also known as US-72) is a major thoroughfare in Collierville, boasting numerous retail, dining, and service establishments, making the Avis branch easy to find and access.

The branch's position on West Poplar Avenue provides excellent connectivity to other key areas of Collierville and beyond. It’s a short drive from the historic Collierville Town Square and is well-connected to major roads leading to Memphis. For instance, accessing the bustling areas of East Memphis or even Memphis International Airport (MEM) is a relatively straightforward drive via Poplar Avenue and connecting routes. This makes it an ideal pick-up spot for locals who prefer not to deal with the higher traffic and potentially longer lines often associated with airport rental counters.

The area surrounding the branch is well-established, contributing to a smooth and hassle-free experience when picking up or returning your vehicle. Its strategic placement within a commercial complex means ample parking is generally available for customers leaving their personal vehicles during the rental period. This convenient accessibility is a significant benefit for anyone in the Collierville and eastern Shelby County area in need of temporary transportation.

Services Offered

• Wide Range of Vehicle Classes: Avis typically offers a comprehensive selection of vehicles to suit various needs, from fuel-efficient economy cars like the Kia Rio or similar, compact cars such as the Kia Soul, and intermediate sedans like the Toyota Corolla, ideal for everyday commuting. For more space, they often have full-size cars like the Toyota Camry, various SUVs (including intermediate SUVs like the Toyota RAV4 and premium SUVs like the Chevrolet Suburban), minivans (such as the Chrysler Pacifica) for families, and even luxury vehicles like the Genesis G70 or convertibles like the Ford Mustang for special occasions. This diverse fleet ensures that whether you need a basic ride or something more upscale, Avis aims to have an option for you.
• Flexible Rental Durations: Whether you need a car for a few hours, a day, a weekend getaway, a full week, or an extended period of a month or more, Avis provides flexible rental terms to accommodate different schedules and requirements. This is particularly useful for locals whose cars are in the shop or who need temporary transportation for specific projects or family visits.
• Online Reservations and Management: Avis offers robust online platforms and mobile apps for easy booking, modification, and cancellation of reservations. This allows customers to manage their rentals conveniently from their homes or mobile devices, checking real-time availability and pricing.
• Optional Add-ons and Protection Plans: To enhance the rental experience, Avis provides various optional add-ons, including GPS navigation systems, child safety seats, and various protection plans (like Loss Damage Waiver) that can reduce or waive financial responsibility for damage or theft of the rental vehicle. Customers are always encouraged to understand these options and how they interact with their personal insurance coverage.
• Avis Preferred Program: For frequent renters, Avis offers loyalty programs like Avis Preferred, which can provide benefits such as faster checkout, earning points for free rental days, and potential vehicle upgrades. This program is designed to streamline the rental process for loyal customers.

Features / Highlights

• Global Brand Recognition: As a major international car rental company, Avis brings a level of professionalism, standardization, and reliability that comes with a well-established brand. This often translates to a well-maintained fleet and consistent service protocols.
• Emergency and Last-Minute Solutions: As evidenced by a positive customer review, the Collierville Avis branch has demonstrated an ability to assist customers in urgent, last-minute situations, showcasing a commitment to problem-solving and accommodating critical needs.
• Diverse Fleet for All Needs: The extensive range of vehicle types ensures that customers in Collierville can find a car that matches their specific needs, from compact cars for solo travel to minivans for large families or SUVs for adventuring across Tennessee.
• Convenient Local Access: The location on West Poplar Avenue offers excellent accessibility, making it an easy and quick stop for Collierville residents and those in nearby communities, avoiding the potential hassle of airport rental facilities.
• Customer Service Efforts: While individual experiences vary, Avis aims to provide responsive customer service. The positive feedback highlights instances where staff goes "above and beyond" to ensure customer satisfaction, especially at the local level.

Contact Information

For reservations, inquiries, or assistance with your car rental needs, you can contact the Avis Car Rental branch in Collierville using the following details:

Address: 2028 W Poplar Ave Suite 107, Collierville, TN 38017, USA

Phone: (901) 861-1129

Mobile Phone: +1 901-861-1129

It is always recommended to call the branch directly to confirm vehicle availability, clarify reservation details, or discuss any concerns you may have prior to your pick-up. Direct communication can help ensure a smoother and more satisfactory rental experience.

Conclusion: Why this place is suitable for locals

For residents of Collierville and the surrounding areas in Tennessee, Avis Car Rental at 2028 W Poplar Ave Suite 107 offers a compelling and highly suitable option for their diverse car rental needs. Its strategic location on a major thoroughfare ensures exceptional accessibility, making it a convenient choice for anyone in eastern Shelby County looking for quick and easy access to a rental vehicle. This local presence is particularly beneficial, as it often means less travel time and a more personalized experience compared to larger airport-based rental counters.

The ability of this Avis branch to provide solutions even in urgent, last-minute scenarios, as evidenced by positive customer feedback, underscores its commitment to serving the community effectively. Whether it's a sudden vehicle breakdown that requires immediate replacement or a planned family trip demanding a specific type of car, Avis in Collierville strives to accommodate various situations. The wide array of vehicle classes, from economical compacts perfect for city driving to spacious minivans or SUVs for family adventures across the Volunteer State, ensures that locals can find a car that perfectly fits their specific requirements.

While some customer experiences have highlighted the importance of carefully reviewing terms and conditions, especially regarding fuel and cleanliness policies, these instances also serve as a reminder for consumers to be proactive in their rental process. For many, the brand recognition of Avis, coupled with the proven responsiveness of the Collierville team in challenging situations, makes it a reliable choice. The convenience of online booking, combined with the option for direct communication with the local branch, further enhances its suitability for the local market.

In essence, Avis Car Rental in Collierville is more than just a place to pick up keys; it's a vital local service that supports the mobility and flexibility of Tennessee residents. It provides a blend of national brand reliability with a local touch, making it an excellent resource for anyone in the area seeking dependable and convenient temporary transportation.

Avis Car Rental

2028 W Poplar Ave Suite 107, Collierville, TN 38017, USA