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Budget Car Rental Introduce
For residents throughout Massachusetts, finding a car rental service that aligns with their needs and expectations is a common quest. Whether it's for a quick business trip, a weekend getaway to the Berkshires, or a temporary replacement vehicle, having reliable transportation is crucial. When considering car rental options, many factors come into play, including location, vehicle availability, pricing, and perhaps most importantly, customer service. Budget Car Rental, a widely recognized name in the industry, has a presence in various locations, including one conveniently situated at the Westin Hotel in Waltham, MA. This article aims to provide an overview of the Budget Car Rental location in Waltham, helping Massachusetts locals understand what to expect when considering this option for their car rental needs. We will cover its specific location and accessibility within the Greater Boston area, discuss the general services typically offered by Budget, and highlight key considerations based on public feedback. Our goal is to present factual information to empower you, the local user, to make an informed decision about your next car rental.
Budget Car Rental is located at the Westin Hotel, 70 3rd Ave, Waltham, MA 02451, USA. This location offers a certain level of convenience, particularly for those staying at the Westin Hotel or conducting business in the immediate vicinity of the Waltham office parks. Waltham itself is a vibrant city just west of Boston, well-connected by major roadways such as Route 128 (I-95) and Route 2. The proximity to these significant arteries makes the Budget Car Rental branch in Waltham relatively accessible for individuals traveling from various parts of Massachusetts, including commuters from MetroWest communities and those coming from Boston. However, access might be more challenging for those relying solely on public transportation, as the location within a hotel may require a short walk or taxi ride from the nearest bus stops or commuter rail stations. For individuals with their own transportation, reaching the Westin Hotel is straightforward, and the hotel setting can offer a more upscale and potentially less chaotic environment compared to some standalone rental counters. When planning your visit, considering traffic patterns, especially during peak commuter hours, is always advisable when navigating the Greater Boston area to ensure a smooth pick-up or drop-off experience.
Services Offered:
- A range of vehicle categories: Budget typically offers various car classes, including economy, compact, mid-size, full-size, SUVs, minivans, and sometimes specialty vehicles, catering to different passenger capacities and luggage needs.
- Daily, weekly, and monthly rentals: Provides flexible rental durations to suit short-term needs, extended vacations, or temporary vehicle replacements.
- Online booking and reservations: Customers can typically book vehicles in advance through the Budget website or mobile app, allowing for convenient planning.
- Optional insurance/protection plans: Various protection options are usually available for purchase, such as Loss Damage Waiver (LDW) and Personal Accident Insurance (PAI), allowing customers to choose their desired level of coverage.
- Add-ons: Common optional extras include GPS navigation systems, child safety seats, and satellite radio.
- Fuel options: Customers typically have choices for refueling the vehicle upon return, such as prepaying for fuel, having Budget refuel, or returning with a full tank.
- One-way rentals: While subject to availability and additional fees, one-way rentals (picking up in Waltham and dropping off at another Budget location) are generally offered.
Features / Highlights:
- Established brand presence: As a large, international car rental company, Budget offers wide recognition and a standardized process across many locations.
- Convenient hotel location: Being situated within the Westin Hotel can be a plus for hotel guests or those with business in the immediate vicinity, potentially offering a more sheltered or comfortable waiting area.
- Online accessibility: The ability to manage bookings and access customer service resources through their website and app.
- Variety of vehicle types: A broad fleet aims to meet diverse customer needs, from budget-conscious options to larger vehicles for groups.
Contact Information:
Address: Westin Hotel, 70 3rd Ave, Waltham, MA 02451, USA
Phone: (781) 890-2580
Mobile Phone: +1 781-890-2580
For specific inquiries regarding vehicle availability, reservations, or to address any immediate concerns, it is recommended to contact the Budget Car Rental Waltham branch directly at the provided phone numbers. While general customer service may be available through Budget's corporate lines, direct communication with the local branch can often provide more immediate and localized assistance.
Conclusion: Why this place is suitable for locals
When considering Budget Car Rental in Waltham, MA, for your transportation needs, Massachusetts locals should weigh both the potential conveniences and the experiences shared by other customers. The location within the Westin Hotel offers a certain degree of accessibility, particularly for those in the Waltham area or with business near the I-95 corridor. The availability of a wide range of vehicle types, a standard offering from a national brand like Budget, means that whether you need an economy car for daily errands or an SUV for a family trip, there's likely an option to fit your requirements. For locals, the ability to book online and manage reservations through a familiar platform adds a layer of convenience. However, it is essential for Massachusetts residents to be aware of the experiences shared in customer reviews, which highlight significant concerns regarding vehicle cleanliness, maintenance, and responsiveness of both local and corporate customer service. While the intention of this article is to provide factual information, it's crucial to acknowledge that individual experiences can vary widely. For a local in Massachusetts looking for a car rental, Budget in Waltham might offer a familiar brand name and a convenient location if they are already in the area. However, it is always recommended to thoroughly inspect any vehicle at pick-up, document its condition, and clarify all terms and conditions, especially concerning issues like cleanliness and potential mechanical problems. Ultimately, suitability for locals depends on individual priorities for convenience, vehicle choice, and the level of service they expect, with the understanding that experiences can differ. By being well-informed, Massachusetts residents can better navigate their car rental choices.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
Westin Hotel, 70 3rd Ave, Waltham, MA 02451, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Looking for a rental service that provides free pets with your rental car?! Look no further! I was provided with a mouse that was destroying the dashboard to the point that when I turned the air on we were blasted in the face with the foam from the internal dash board.Don’t forget the blessing the mouse had! Babies in the back seat and in my sweat shirt! Yay!Oh, and can’t forget the little gifts I was left-yup, gorgeous mouse droppings! I was hoping to catch something zoonotic :)Called customer service. Was told this was unacceptable (no way!). Returned vehicle and needed a new one as my own car was totaled. I told them I wanted an upgraded vehicle for my troubles.. I was so sad I had to return my mouse friend (ha)Need someone to hear you out and help with this situation? Don’t you worry, the customer service at the desk will tell you they’ll refund a portion of your bill and then don’t ! Yay! Oh and just call customer service and of course they’ll help!Time to get real:I called customer service a second time. Was met with a lazy “oh I’m sorry for the inconvenience”. Inconvenience?!? You mean zoonotic exposure??Best they could do was refund me 2 out of the 5 days I suffered with this. I demanded to speak with a supervisor, who also lacked empathy and didn’t seem to care at all. Again was told that the best they could do was 2 days. Obviously upset, I tried to discuss how this was unacceptable and got absolutely no where.I even submitted my case with photo evidence and was STILL told oh well here’s 2 days back.This was one of the worst experiences I’ve had with a company my entire life.Phot evidence provided
May 13, 2025 · Cherie-Jean DoucetteHORRIBLE! I have literally never had such an issue. Now I know why I always use enterprise! First off, they NEVER answer the phone when you call. You always have to talk to cooperate which takes an hour to get ahold of someone. I picked up a vehicle and they handed me the key to go get the car across the street in the parking garage. When I got over there, I had to just hit the panic button to find the vehicle. Then when I got into it, it had a sticker stating it was cleaned and disinfected. It was not. It smelled so bad like cigarettes and was filthy. There were chips on the floor in the back seat, coffee stains in the cup holder and weird white speckled all over the car. When I went back to the office, it was closed. Called coorprate and the only thing I could do was bring it somewhere else for an exchange. So now I had to drive it to Boston Logan Airport because it was the only one open. I got on the highway and the car starts shaking at 50 mph. I couldn't even travel the speed limit. So now I had to drive 30 minutes into Boston in a nasty unsafe car with my 3 month old. I am so unhappy about this experience. Take it from me, GO ELSEWHERE. IT IS NOT WORTH IT!
Apr 23, 2021 · Ashly DennisHad a great experience at the Budget in Waltham, MA, on the morning of December 2, 2024. We rented a car in Montreal to drive back to Boston and ended up with a Jeep—not what we expected, and the gas mileage was rough.When we dropped it off in Waltham, the woman working there (wish I got her name!) was awesome. She explained that since it was an international rental, we’d have to call the 800 number for most issues, but she still went out of her way to see if she could help. She managed to get us a discount to make up for the crazy gas costs, which we really appreciated.She didn’t promise anything but totally delivered and was so kind and understanding the whole time. A small gesture like that made a big difference. Thanks for the great service!
Dec 02, 2024 · BrigitteAdd another horror story. First, they don’t pick up the phone. Ever. If you need to call confirm they are open or check anything - you literally can’t. After trying 5 times to call I just drove there. My original cost was 700 for 6 day rental. I returned the car after 2 days, and they charged me 650! When I asked for breakdown of costs, the sales person just said - you are returning early, so new rate applies. When to show the daily rate and time, he just kept saying, that’s your new cost. I went back to budget website - to rent the same car for the same durations with the same locations is advertised at 170. The attendant was rude, entirely unhelpful.
Mar 17, 2022 · Dmitri RabinI can see why this location gets such bad reviews. Booked a car on-line and drove 20 minutes to get there only to find out they had no cars. They made no effort to help us or to find another car. They blamed it on the national website. Nothing like booking a car on the Budget website and the local dealer not having. Don't book here.
May 18, 2024 · Andrew Buerger
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