Budget Car Rental Photos



Budget Car Rental Introduce
For many residents of Indiana, especially those in the Indianapolis metropolitan area, access to a reliable rental vehicle is essential for a variety of reasons. Whether your personal vehicle is undergoing maintenance, you need temporary transportation for a special project, or you're planning a local trip that requires a different type of car, a convenient neighborhood car rental agency can make all the difference. Budget Car Rental, located at 6463 E 82nd St in Indianapolis, serves as a key option for locals seeking flexible and affordable vehicle solutions.
Budget Car Rental is a well-known brand within the car rental industry, recognized for providing value-oriented services and a diverse fleet of vehicles. Unlike airport locations that primarily cater to incoming and outgoing travelers, this East 82nd Street branch focuses on serving the day-to-day needs of the local community. This means they are often a go-to choice for individuals requiring a rental for a few days while their car is in the shop, for moving assistance, or for weekend excursions around the Hoosier State.
Customer experiences at neighborhood branches can often highlight a more personalized touch. As indicated by some positive reviews, the ease of booking and the willingness of staff to work with customers on extensions or unexpected changes can be a significant advantage, fostering a sense of helpfulness and reliability. However, like any popular service, occasional challenges, such as unexpected vehicle unavailability, can occur. This article aims to provide a clear, factual, and engaging overview of the Budget Car Rental branch on East 82nd Street, helping you, the Indiana resident, understand its offerings and what to expect from your rental experience.
We will delve into the specific location and accessibility of this Budget branch, detail the wide array of services and vehicle types available, highlight key features that make it a suitable choice for locals, and provide essential contact information. Our goal is to ensure you have all the necessary insights to confidently choose this Budget location for your next car or truck rental need.
Location and Accessibility
The Budget Car Rental branch we are focusing on is conveniently situated at 6463 E 82nd St, Indianapolis, IN 46250, USA. This address places it in the vibrant Castleton area of Indianapolis, a bustling commercial and retail district on the northeast side of the city.
East 82nd Street is a major east-west thoroughfare, providing excellent connectivity for residents throughout Indianapolis and its surrounding suburbs, including Fishers, Carmel, and Lawrence. The location's proximity to I-69 and Keystone Avenue makes it easily accessible by car from various directions, minimizing travel time for customers. The area is well-established, with numerous businesses and services, making it a familiar and convenient spot for many locals. For those requiring transportation to the branch, Budget typically offers a free pick-up service for customers within a certain radius, which can be arranged by calling the location directly.
The operating hours for this neighborhood Budget location are generally designed to cater to local business and personal needs, rather than extensive airport schedules. Based on available information, the hours are typically:
- Monday - Friday: 8:00 AM - 5:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: 9:00 AM - 12:00 PM (Note: Some sources indicate Sundays are closed, it is best to confirm directly with the branch).
It is always advisable to call ahead and confirm the most current operating hours, especially around holidays, to ensure a smooth pick-up or drop-off experience. For after-hours returns, a key drop box is often available, but customers should confirm this with the staff and understand that they remain responsible for the vehicle until it is checked in during business hours.
Services Offered
- Comprehensive Vehicle Fleet: Budget at this location offers a wide array of vehicles to meet diverse rental needs. The fleet typically includes:
- Economy & Compact Cars: (e.g., Kia Rio, Chevrolet Spark, Nissan Versa) ideal for fuel efficiency and city driving.
- Mid-size & Full-size Sedans: (e.g., Toyota Corolla, Volkswagen Jetta, Chevrolet Malibu, Ford Fusion) for comfortable everyday use and longer trips.
- SUVs: (e.g., Ford Escape, Chevrolet Equinox, Jeep Grand Cherokee) ranging from compact to full-size, suitable for families or those needing extra cargo space.
- Minivans: (e.g., Chrysler Pacifica) perfect for larger groups or family vacations.
- Truck Rentals: This location is noted to offer personal and commercial truck rentals, including cargo vans, 12 ft, 16 ft, and 26 ft trucks, some with liftgates, making it suitable for moving or hauling needs.
- Flexible Rental Durations: Customers can rent vehicles for daily, weekend, weekly, or extended monthly periods (up to 11 months), providing solutions for both short-term and longer-term transportation requirements, such as when a personal vehicle is being repaired.
- Optional Protection Products: Budget provides various optional protection plans for purchase, including:
- Loss Damage Waiver (LDW): This can reduce or eliminate the renter's financial responsibility for loss or damage to the rental vehicle. Renters should verify their existing personal auto insurance or credit card benefits for similar coverage.
- Personal Accident Insurance (PAI): Provides coverage for medical expenses for the renter and passengers in case of an accident.
- Supplemental Liability Insurance (SLI): Offers additional liability coverage.
- Roadside Assistance Protection (RSP): Covers common roadside issues like flat tires or lockouts.
- Refueling Options: Customers can choose to return the vehicle with a full tank, pre-pay for a full tank at a competitive rate, or have Budget refuel the vehicle upon return, which incurs a service charge in addition to fuel costs.
- Additional Driver Policy: A renter's spouse or domestic partner meeting age and license requirements can typically be an authorized driver at no extra charge. Other additional drivers may incur a daily fee (approximately $15 per day) and must be present at the time of rental with valid identification.
- Age Requirements and Youthful Driver Surcharge: The minimum age to rent from Budget is generally 21. Renters aged 21-24 are typically subject to a "youthful driver surcharge" (around $27 per day), and there may be restrictions on renting certain vehicle types (e.g., luxury, minivans, some SUVs).
- Free Pick-Up Service: This location offers a complimentary pick-up service within a certain radius, which is particularly beneficial for locals whose vehicles are unavailable. Customers should call the branch directly to arrange this service.
Features / Highlights
- Convenient Neighborhood Location: Situated in the accessible Castleton area, this branch is ideal for Indianapolis residents who need a local pick-up and drop-off point, avoiding airport traffic.
- Flexible Extensions and Customer Service: As noted in a positive review, the staff has shown willingness to work with customers on reservation extensions and even waive fees in unexpected circumstances, demonstrating a focus on customer support.
- Diverse Fleet, Including Trucks: The availability of both passenger vehicles and various sizes of moving trucks makes this location a versatile option for different local needs, from daily commutes to moving projects.
- Easy Booking Process: Customers have noted the ease of making reservations, indicating a user-friendly online or phone booking system.
- Free Local Pick-Up Service: This added convenience of a complimentary pick-up service can be invaluable for individuals without immediate transportation to the branch.
Contact Information
For direct inquiries, to make a reservation, or for any assistance regarding your car rental needs at the Indianapolis East 82nd Street branch, you can contact Budget Car Rental using the following details:
Address: 6463 E 82nd St, Indianapolis, IN 46250, USA
Phone: (317) 913-1879
Mobile Phone: +1 317-913-1879
It is always recommended to call the branch directly to confirm vehicle availability, especially if you have a specific vehicle type in mind, and to verify current operating hours or policies, particularly if you plan a late return or pick-up.
Conclusion: Why this place is suitable for locals
For Indiana residents, particularly those in the Indianapolis area, the Budget Car Rental branch at 6463 E 82nd St offers a highly suitable and practical solution for a wide range of temporary transportation needs. Its neighborhood location in Castleton provides excellent accessibility for locals, making it easy to reach for pick-ups and drop-offs without the complexities of navigating airport traffic.
The suitability for locals is further enhanced by the branch's diverse fleet, which includes not only standard passenger cars but also various sizes of trucks, making it a versatile choice for everything from daily errands to moving heavy items. The reported positive experiences regarding flexible reservation extensions and accommodating customer service indicate a focus on understanding and assisting local patrons with their specific circumstances, such as unexpected vehicle repairs. This level of personalized support can be invaluable for residents relying on rental cars during unforeseen situations.
While one review highlighted a potential issue with car availability despite a reservation, it is important to note that such occurrences can happen at any busy rental location. However, the overall positive feedback on ease of booking and staff willingness to assist with extensions suggests a generally favorable environment for local renters. For Indiana residents seeking a convenient, reliable, and potentially flexible car or truck rental option within their own community, Budget Car Rental on East 82nd Street stands out as a strong candidate, especially for those who appreciate direct communication and adaptable service.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
6463 E 82nd St, Indianapolis, IN 46250, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Booking was very easy. I rented a car while my work truck was being repaired and they worked with me to extend my reservation and even waved the extension fee because my truck took longer than anticipated at the last minute. Great service the car was clean and in good shape.
Feb 07, 2025 · David ButlerMade a reservation. Called to tell them I got in late and would be 2 hours late. When I got to the location they didn't have any cars. Corporate was no help. Just reading canned responses to me. I guess now I will be going with a real rental agency.
Jun 25, 2025 · BrandonI've had bad experiences with Budget since day 1of dealing with them until I went to this location. I love the customer service and hospitality at this location. I've rented vehicles almost every week for over a month now because of this team. I would like to say thank you all for doing more than your job requires of you for your customers like myself. Keep up the great work!!
Dec 09, 2024 · Duke HaslettMake sure you do a complete walk around on the vehicle before you rent it Second time I had to point out dings on the car they did not see. Better to be safe than sorry
Feb 10, 2025 · Sharonda OwensI' rented a vehicle for my trip Labor Day weekend. When I picked the vehicle up I noticed that 1 of the tires was low on air. I brought it to the employees at budget rental attention and they assured me that the tire was low from sitting and it wasn'ta slow leak. I asked the lady if she sure that the tire did not have a slow leak and she again assured me that that was not the case and if it was, all I needed to do as simply call the emergency roadside people and they would be right out and get me taken care of. I proceeded to drive from Indiana to Florida with 5 grandchildren aging from age 2 years old to 16 Years Old As We Got on the Road and Were A Few 100 Miles away and went to gas up I noticed that that tire was low again so I had to put air in it this went on until we reached our destination. I did contact emergencies Roadside assistant people and they and I agree that once I got to my Destination they would either repair the tire or replace the vehicle at their cost. I returned the vehicle back to the original budget Location on 82nd street and again I asked them about the situation I brought to their attention that it did have a slow leak as I had said it possibly could have and they again were very nice and said oh no Mr. Bryant there is no charge to you whatsoever They sent me my final bill in which had charged me $6 for gas at 10 gallons which I figured was probably about $2.50 more than the going rate of gas This was in addition to the amount of air that I had to paid for and put in the tire every time I filled up my tank Which totaled about $12. 2 days later they sent me a survey asking how they did they do? The people were super nice and took care of the emergency just fine however more than a week later un be known to me budget charged my credit card $112 for emergency roadside service and administrative fees I called them and brought it to their attention. I explained to the young lady and she said no problem Mr. Bryant we will credit your card a back that was not your responsibility. Now over 2 weeks have passed and they have done nothing. I called again and they said they had no record of my previous call whatsoever and I asked to speak to a supervisor who called me back 2 days later at 8pm. He was very rude. I explained the situation to him and he replied it was my responsibility and they were not given me a credit for the amount whatsoever because they sent the roadside assistance out and it was my responsability I have AAA and could have had my car tolled for free however they assured me that they would take care of it now they do not want to stand behind their word and I find it unacceptable and therefore I am giving them a rating of 2. I will not rent another car from them if this is the way they do business.
Jul 24, 2024 · Gary Bryant
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