Budget Car Rental Photos










Budget Car Rental Introduce
For residents of Brighton, Michigan, and those in the surrounding Livingston County, having access to convenient and affordable car rental options is a significant advantage. Budget Car Rental, located at 9810 E Grand River Ave, aims to serve these needs by providing a variety of vehicles for everything from quick local errands to extended trips across our diverse state. In a region where personal mobility is key, a local car rental agency can offer essential flexibility and support.
Michigan is a state that calls for exploration, from its vibrant cities and charming small towns to its breathtaking natural beauty, including the Great Lakes and numerous state parks. Whether you're planning a family vacation, a business trip, or simply need a temporary vehicle while yours is in the shop, a reliable rental car can make all the difference. Budget Car Rental, as a globally recognized brand, brings its extensive fleet and operational standards to the Brighton community, striving to meet various transportation demands.
It's important to approach car rental with a clear understanding of what to expect, especially with larger, corporate entities. While the provided customer reviews indicate significant challenges and frustrations experienced by some individuals, it is crucial to focus on the factual aspects of the Brighton location. Customers have reported issues ranging from vehicle availability and condition to customer service and communication, particularly when dealing with cross-location or complex rental scenarios. These experiences, while concerning for the individuals involved, highlight the importance of direct communication, thoroughly reviewing rental agreements, and understanding policies regarding vehicle availability and exchanges.
For Michigan locals, the appeal of a neighborhood Budget branch lies in its potential for convenient access, potentially offering an alternative to bustling airport locations. However, the experiences shared by customers underscore the need for renters to be proactive in confirming their reservations, understanding all charges, and addressing any concerns directly and persistently with staff, both at the local level and with corporate customer service if necessary.
The purpose of this article is to provide clear, factual information about Budget Car Rental at its Brighton, MI location, drawing from the provided data. This will allow Michigan residents to make informed decisions for their transportation needs. While the tone is intended to be professional and slightly promotional, the aim is to remain entirely factual, addressing both the expected offerings and reported customer experiences to give a balanced overview.
When considering any car rental, especially from a national chain, it's advisable to factor in potential variations in service quality and vehicle availability, as these can differ by location and time. Despite some negative feedback, Budget generally endeavors to provide a range of vehicles at competitive prices, which for many remains a key consideration when choosing a rental partner.
In the following sections, we will delve into the specific location and accessibility of the Brighton Budget branch, detail the types of services and features they typically offer, and provide essential contact information. Our goal is to equip you with the necessary knowledge to navigate your car rental needs effectively within our beautiful state of Michigan.
Location and Accessibility
Budget Car Rental in Brighton is located at 9810 E Grand River Ave, Brighton, MI 48116, USA. This address places the branch along a major and easily accessible roadway in Brighton. For residents of Brighton and the surrounding areas within Livingston County, this location offers a convenient point for picking up and returning rental vehicles without the need to travel to more distant, often busier, airport locations.
East Grand River Avenue is a well-known artery that provides straightforward access from various parts of the community and connecting routes. This ease of navigation makes the Brighton Budget branch a practical choice for locals who require temporary transportation for daily errands, business engagements, or leisure travel within Michigan. Its proximity to residential and commercial areas enhances its accessibility for those seeking a quick and efficient rental process.
The operating hours for this Budget location are typically structured to serve local customers: Monday to Friday from 7:00 AM to 6:00 PM, and Saturday and Sunday from 9:00 AM to 12:00 PM. These hours allow for pick-ups and drop-offs during standard business times and on weekend mornings. It's important to note that after-hours returns are generally not available at this neighborhood location, requiring vehicles to be returned during office hours. This accessible location and its operating schedule aim to provide practical rental solutions for the Michigan community it serves.
Services Offered
- Diverse Vehicle Fleet: Budget typically offers a wide selection of vehicles, including economy, compact, mid-size, and full-size cars, SUVs (various sizes), minivans, and potentially other specialized vehicles, depending on local availability at the Brighton branch.
- Flexible Rental Durations: Options for daily, weekly, and longer-term monthly rentals are available, providing versatility for different travel plans and needs.
- Online Reservations: Customers can conveniently book and manage their car rentals through Budget's official website, allowing for pre-planning and streamlined pick-up.
- Optional Add-ons: Common additional services and products available for purchase include GPS navigation systems, child safety seats, roadside assistance, and various insurance/protection plans (e.g., Loss Damage Waiver).
- Fueling Choices: Renters typically have the option to prepay for fuel, have Budget refuel the vehicle upon return (with an associated service fee), or return the vehicle with a full tank of gas to avoid additional charges.
- Debit Card Policy: While credit cards are generally preferred for rentals and deposits, Budget does accept debit cards under specific conditions, which may include additional identification, a credit check, and/or a higher security deposit hold.
- Budget Fastbreak Program: A loyalty program designed for frequent renters, offering benefits such as expedited counter service and exclusive deals, aiming to make the rental process quicker and more efficient.
Features / Highlights
- Local Neighborhood Convenience: Positioned in Brighton, MI, the branch offers easy access for local residents, minimizing travel time for car rental needs, which is particularly beneficial when a personal vehicle is unavailable.
- Competitive Pricing Model: Budget is often recognized for providing competitive rental rates, appealing to Michiganders looking for cost-effective transportation solutions.
- Wide Range of Vehicles: The availability of various car types allows customers to select a vehicle that best suits their specific travel plans, from fuel-efficient sedans for solo commutes to larger SUVs for family trips.
- Established Brand Presence: As a part of a major national car rental company, Budget generally adheres to standardized operational procedures and vehicle maintenance, aiming for a consistent rental experience.
- Direct Phone Contact: The provided phone number allows for direct communication with the Brighton branch, enabling customers to make inquiries or address concerns personally.
- Online Booking Capabilities: The robust online reservation system provides convenience for planning and securing a rental vehicle in advance.
Contact Information
Address: 9810 E Grand River Ave, Brighton, MI 48116, USA
Phone: (810) 225-2488
Conclusion: Why this place is suitable for locals
For residents of Brighton, Michigan, and the surrounding Livingston County, Budget Car Rental at 9810 E Grand River Ave presents itself as a suitable option for car rental needs, primarily due to its convenient local presence and the offerings typical of a major brand. While it is crucial for potential renters to be aware of the challenges sometimes associated with large rental companies, its accessibility and range of vehicles can still make it a practical choice for many Michiganders.
The most significant advantage for locals is the branch's strategic location within Brighton. This means easy access for those who need a rental car for everyday situations, such as when their personal vehicle is in the shop, or for temporary transportation during family visits. Avoiding the complexities and additional travel time often associated with airport rental locations, the Brighton branch offers a more straightforward and community-integrated solution for immediate car rental needs. This local convenience is a valuable asset for busy Michigan residents.
Furthermore, as a Budget Car Rental location, it generally provides a diverse fleet of vehicles. This variety allows local users to choose a car that best fits their specific requirements, whether it's an economical compact for efficient local travel, a comfortable sedan for a business trip, or a more spacious SUV for a family adventure across Michigan. The availability of different vehicle classes ensures that the Brighton branch can cater to a wide array of transportation demands.
While some customer reviews highlight frustrations with service and vehicle availability at other locations or during complex situations, these experiences underscore the importance of clear communication and proactive engagement when renting from any large company. For Brighton locals, directly calling the branch at (810) 225-2488 to confirm vehicle availability and rental terms can help mitigate potential issues and ensure a smoother process.
In essence, Budget Car Rental at 9810 E Grand River Ave in Brighton offers a convenient, locally accessible option for securing a rental vehicle. Despite potential challenges that can arise with large-scale operations, its physical presence in Brighton and its range of vehicles make it a viable solution for Michigan residents seeking temporary transportation for their local travels and explorations across our great state.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
9810 E Grand River Ave, Brighton, MI 48116, USA
Budget Car Rental Reviews
pricegasdrivingnumberelectric cartanktruckpolicylate feelight
★ 5★ 4★ 3★ 2★ 1This is the worst car rental company I have ever used. My family flew into Flint airport last night. I made reservations months ago making sure I would get a car we wanted. I also went through Costco services. When we get there they had one car which was a Malibu. We told them we had concerns about a past experience with cigarette smell and she assured us it’s not allowed and it would be fine. We go in the car and it smelled horrible. My daughter has a medical condition where she can’t be in a car like that so when I went back to the desk she said sorry that’s the only car left. I asked her to do whatever it takes and she kept saying the only option is an all electric vehicle which I didn’t want. She then said that’s Flint for you referring to the smoke. I stood watching her give vehicles to 3 other people yet she didn’t have anything. One guy made a reservation 1 hour before he came. She then said we could come back tomorrow. We flew into from Florida and had no way of getting to our destination. I asked if I could switch the car at another location if I took the electric and she said yes. We took the car and drove town to Detroit that night. The next morning I called the number they told me and between 3 different people and 3 hours on the phone they basically told me to go to Detroit metro airport as they can take care of it. I made sure they put everything in the notes in the computer. In addition they said they would comp one day for the inconvenience but I had to call back after our visit was up and we returned the vehicle. We went to DTW and when I got there they said that the people I talked to online lied to me and say whatever I want to hear. After that they said they can’t help me unless I call roadside and they send me a text at which point they could help switch vehicles. After almost 30 minutes on the phone just trying to get a person on the other end, they told me because it’s a electric car and i got it from a different location they couldn’t help me. The entire time the staff refused to help me. When I got extremely mad after that the staff looked at me telling me to calm down. I didn’t curse at all or make any inappropriate comments to anyone but was exhausted and frustrated. When I stormed out my daughter went up to them and they told her if he just gave us his phone we would have helped. I asked them at least 10 times for help and stood at the desk next to them. They flat out lie about everything. Then as we were leaving they laughed and said have fun at Flint. These employees should be fired. Only driving one day and I have to charge the car which I have never done. STAY AWAY FROM BUDGET!!!! This story is not over as I will be filing a complaint to BBB and corporate.Update #1I emailed early Wednesday to the reply and great detail as requested and am still waiting for a response. It has been about 48 hours since my email.Update #2It has been almost a week and still no response. The generic response they have is clearly a joke. Time to file with BBB
Jul 14, 2025 · Matt JanigianMy personal vehicle’s check engine light came on over the weekend and I had a client I had to drive to the following day, so I looked for a relatively inexpensive rental in the area and booked it. They called me an hour before I was supposed to pick it up to let me know they had no vehicle for me and could only offer to look at another location over an hour away for me to try. On top of that, they couldn’t process the refund, I had to call another number to get that completed even though I booked directly through the Budget website. Now I’m stuck spending $60 more elsewhere.
Jul 05, 2025 · Natalie JonesThey never have enough people at the counter. The last car we got was literally banged up on every exterior piece, and so dirty inside it made me sick (allergic to dust and smoke).They just said sorry. No real care from this company.
Mar 24, 2025 · BrandiPicked up my rental and it’s filthy and only has a quarter tank of gas. For comparison, I’ve been to enterprise in Brighton twice now - more expensive, yes, but super friendly, excellent customer service. Cars were pristine inside and had a full tank of gas with a pack of Clorox wipes and a “this car has been sanitized tag”. I don’t think this car has been cleaned in years. Prices are good here, but I won’t be back.
Sep 13, 2024 · Kandra SobelAbsolute garbage. They don't even really have parking spaces for customers in their parking lot. They don't keep their building clean, but expect the cars to be just about spotless when returned. Their policies are created to screw you over.We rented a car cause our car broke down and was being fixed. They typed in my number wrong to call me to tell me they wouldn't have the car we reserved so I didn't get the call.They then forced us to pay more money because they only had a more expensive car, didn't even offer the upgrade for free or a discount for the inconvenience or really much of an apology.The car had issues while we were driving it that we had spend money to maintain while we had it.We called about returning it early cause we fixed our car situation several days earlier than expected and they tried to change our return time from 12 to 11 and charge us an extra day if we couldn't get it in by 11. They also charged us way more for the daily rate cause we returned it early (like $50+ a day) and didn't end up needing it for a whole week. Also, they never told us the new actual daily price and everytime we talked to them it was inconsistent. Returning it on Sunday was $201, returning it Monday was $231, but then returning it Tuesday was $313. Absolute dishonest bullcrap.They then tried to charge us $80+ cause there was dirt on the outside of the car which then made my husband late for work and me late for an important appointment because he had to take it to a car wash and pay even more money (money was tight because they put a $150 extra hold on our account on top of the actual rate to rent the car) to get it washed ourselves. He also mentioned that he gets payed more for charging the cleaning fee as it costs less than that, but he pockets the extra money. Also, even though average gas prices are $3-4 they charge $10 a gallon minimum if you don't bring it back fully filled so make sure you fill it up right before bringing back.Not worth it, pay a little more to go to a place you can trust who gives reliable cars and don't hide extra fees and charge you for every little thing or scam you into paying more than you agree to when making the reservation. We had to use Enterprise a few years ago after our car was in the shop cause of an accident and they were much more upfront about everything and much more honest and personable. It was worth paying a little more upfront. I'd rather have a slightly higher upfront cost that I can properly plan and budget for than budget for what I'm told and then have to somehow magically come up with extra money several times after agreeing on a price. They really do like to find any little escuse to charge you more and take money from your security deposit.
Dec 17, 2024 · Brooklyn O'Neill
More Car Rental Near Me

9810 E Grand River Ave, Brighton, MI 48116, USA

8023 W Grand River Ave, Brighton, MI 48114, USA

7184 Grand River Rd, Brighton, MI 48114, USA

12865 Silver Lake Rd, Brighton, MI 48116, USA

220 N Mill St Suite A, South Lyon, MI 48178, USA

3101 E Grand River Ave, Howell, MI 48843, USA

11636 Highland Rd #105, Hartland, MI 48353, USA

31060 Wixom Rd, Wixom, MI 48393, USA

2724 E Highland Rd, Highland, MI 48356, USA

955 N Pontiac Trail, Walled Lake, MI 48390, USA

25100 Novi Rd, Novi, MI 48375, USA

24400 Novi Rd Suite 103, Novi, MI 48375, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





