Budget Car Rental Photos


Budget Car Rental Introduce
For residents of California, particularly in the Inland Empire region, having access to flexible and affordable transportation is essential for navigating daily life, weekend getaways, and everything in between. Whether you're planning a trip to the mountains, heading to a family gathering, or simply need a temporary vehicle while your own is being serviced, car rental services offer a practical solution. In Upland, California, one name that frequently comes up in conversations about car rentals is Budget Car Rental. This article will provide a comprehensive overview of the Budget Car Rental location at 560 N Mountain Ave Ste J, Upland, CA, helping local users understand its offerings, accessibility, and suitability for their needs.
Choosing a car rental service is about more than just finding the cheapest price; it's about reliability, convenience, and customer service. For Californians, who often rely on personal vehicles for mobility, a dependable car rental can be a lifesaver during unexpected situations or for planned adventures. Budget Car Rental aims to provide an economical yet robust solution, and understanding the specific dynamics of their Upland branch is key to a smooth rental experience.
The Budget Car Rental branch in Upland is situated at 560 N Mountain Ave Ste J, Upland, CA 91786, USA. This location places it in a readily accessible spot within Upland. While the address specifies "Ste J," it's important to note that the office might face Arrow Hwy, as sometimes mentioned in associated information, indicating it's part of a small shopping center on the northeast corner of Mountain Ave & Arrow Hwy. This positioning on N Mountain Avenue, a prominent street in Upland, makes it relatively easy to find for those familiar with the area.
For locals, accessibility is paramount. Being located within a community rather than solely at a large airport means shorter travel times to pick up or drop off a vehicle. Upland's location within the Inland Empire also makes this branch a practical choice for residents of surrounding cities who may find it more convenient than traveling to larger hubs like Ontario International Airport for their rental needs. While directions can sometimes be tricky for specific units within a complex, the overall arterial road access is a significant advantage. It's always a good practice to use GPS or call ahead for precise instructions to ensure a seamless arrival.
Budget Car Rental, as its name suggests, often focuses on providing cost-effective car rental solutions without compromising on essential services. The Upland branch generally offers a range of options designed to meet various customer requirements.
- Diverse Vehicle Fleet: Budget typically provides a wide array of vehicle types to suit different budgets and purposes. This can include economy cars for fuel efficiency and city driving, compact and intermediate sedans for everyday use, full-size cars for more comfort, and various SUVs (intermediate, standard, premium, full-size) for families or those needing more cargo space. They also often offer minivans, passenger vans (like 12-passenger Ford Transit), pickup trucks, and even convertibles or luxury cars, providing options for virtually any travel need.
- Flexible Rental Durations: Customers can typically rent vehicles for short periods, such as a day or a weekend, or for longer terms, including weekly or monthly rentals. This flexibility is beneficial for locals who need a car for varying durations, whether for business, leisure, or as a temporary replacement for their personal vehicle.
- One-Way Rentals: Budget often facilitates one-way rentals, allowing customers to pick up a car at one location and drop it off at another. This is particularly useful for Californians planning road trips across the state or moving between cities.
- Optional Add-ons and Protections: To enhance the rental experience and provide peace of mind, Budget offers various optional services and protection plans. These can include Loss Damage Waiver (LDW), which limits financial responsibility for damage or theft, personal accident insurance, roadside assistance, GPS navigation systems, and child safety seats.
- Pick-Up Service: Many Budget neighborhood locations, including potentially this Upland branch, offer a free pick-up service. This means they can pick you up from your home or office and bring you to the rental location. It’s a significant convenience for locals who might otherwise face challenges getting to the rental counter. It’s always recommended to call the location directly to arrange this service.
- Online Booking and Member Benefits: Customers can easily book vehicles online through the Budget website. They also offer member benefits, such as the Fastbreak program, which can expedite the pick-up process, and various deals like free upgrades or percentage discounts on rentals.
While the customer experience at any given rental location can vary, certain aspects highlight what Budget Car Rental in Upland generally aims to offer.
- Local Community Focus: Unlike airport-centric rental counters, this Upland location is designed to serve the immediate community. Its presence within a local shopping center emphasizes its role as a neighborhood service, making it more convenient for Upland residents to access.
- Affordable Pricing: Budget is generally known for its competitive rates, making car rental more accessible for those on a budget. They frequently offer various discounts and promotions that can further reduce rental costs.
- Customer Service Efforts: While some customer experiences, as noted in reviews, can be challenging (e.g., issues with vehicle availability or communication), other feedback highlights positive interactions. A review praised "Frank and Mariah" for being "super knowledgeable and did an excellent job with helping assist me with my unique work situation," indicating that the branch does have dedicated professionals striving for excellent service. This human element can significantly impact a customer's overall experience.
- Wide Range of Vehicle Options: The ability to choose from economy cars to SUVs, minivans, and even specialty vehicles like convertibles ensures that the branch can meet a broad spectrum of transportation needs, whether for a quick local errand or a longer family trip.
- Debit Card Acceptance: Budget generally accepts debit cards for rentals, which provides more payment flexibility, though specific conditions, like credit checks or proof of travel, may apply.
For reservations, inquiries, or to arrange a pick-up service, you can reach Budget Car Rental in Upland using the following contact details:
- Address: 560 N Mountain Ave Ste J, Upland, CA 91786, USA
- Phone: (909) 445-0630
- Mobile Phone: +1 909-445-0630
It is always advisable to call the branch directly to confirm your reservation, especially if you have specific requirements or concerns, to ensure a smooth pick-up experience.
For Californians residing in Upland and the surrounding Inland Empire, Budget Car Rental at 560 N Mountain Ave Ste J offers a locally accessible option for their car rental needs. Its community-focused location, coupled with a diverse fleet of vehicles and generally competitive pricing, makes it a practical choice for various situations, from daily errands to planned excursions.
While some customers have faced issues, particularly regarding vehicle availability upon arrival, the presence of dedicated staff who provide "excellent customer service," as highlighted in positive reviews, suggests that the branch is capable of delivering a good experience. It underscores the importance of clear communication, especially when dealing with pre-paid rentals. For locals who value affordability and the convenience of a neighborhood location with the potential for personalized service, Budget Car Rental in Upland remains a viable option to explore. It allows residents the freedom and flexibility to navigate California's diverse landscapes and meet their transportation demands efficiently and economically.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- Credit cards
Budget Car Rental Location
Budget Car Rental
560 N Mountain Ave Ste J, Upland, CA 91786, USA
Budget Car Rental Reviews
pricemorningphoneairportnumbermoneytruck
★ 5★ 4★ 3★ 2★ 1‼️The importance of reading reviews!! THIS PLACE IS BOTTOM OF THE BARREL garbage, I’ve always picked up Budget Ontario and never had issues. I went here because it’s in my hometown to pick up my prepaid car. They had the money already but of course THE CAR WAS NOT AVAILABLE. Their solution, I take a mini van to their other location FAR AWAY to pick up the car I had already paid for. What a joke of a place‼️ MIND YOU, that’s their job.
Jun 27, 2025 · Arely AguinigaFrank and Mariah were both very super knowledgeable and did an excellent job with helping assist me with my unique work situation. Highly recommend this group of Avis/ Budget professionals for your renting needs! I will definitely be returning to experience this great customer service.
Mar 14, 2025 · Ramond KingWe had rented the truck from the Fresno location on Cesar Chavez to this location in Upland. We got it back a little bit after the time however we were sitting in there for an hour almost over an hour honestly and I was asking questions about what was going on with the closing out everything all he was doing was making phone calls. He was going to check the truck a whole lot of times he was getting food delivered. He didn’t seem like he was really interested in dealing with people that particular day and then when I was trying to figure out what was going on with the charges and the receipt he acted like he didn’t know anything and all that stuff cause charging us for an extra day and and whatever other charges out there were to try to scam us out of our deposit is terrible and I know I’m not the first person that this happened to, nor will I probably be the last but anyone reading this please be sure to call customer service cause they will give you your money back. They will cause we’re getting our money back for our deposit so do not let these people scam you out of your money And do not put up with that lack of terrible customer service just because you know things were done one way and they want to do it a completely different way because so then not wanna deal with the situation and to just tell somebody to call Customer Service is not the greatest either after having somebody wait for a while an hour and a half And not know what’s going on especially since we were told and we got to this location that we were going to receive our deposit back in cash and that wasn’t the truth per se because that person that was working in there older gentleman was saying that they hadn’t taken cash in 10+ years so I don’t know who’s lying I don’t know who’s telling the truth. Either way both ends. It was really really really bad But thank God for Customer Service. They handled everything for us so everything‘s all good but as far as us wanting to rent from them at all in the future, that will probably never happen cause both locations were just so bad on top of them acting like they couldn’t find the reservation in the first place and I gave them all the correct information.
Apr 24, 2025 · Ellicia MooreDO. NOT. RENT. FROM. HERE.First, they took pictures of my credit card and tried to overcharge me by $650. Then they gave me a rental truck that was falling apart and had not been cleaned out (it had previously been a FedEx delivery truck, evident from all of the FedEx paperwork left in the vehicle). When I dropped off the truck at the AGREED time, they were closed and did not have a key drop. They would not answer their phone when I tried to contact them the following day during regular business hours. Then I get an email stating that my rental is still open and they 'can't find' the truck (it's literally parked in the same spot I picked it up from). I am waiting to hear back from Budget's 'rental recovery', because they were all "too busy" to handle my call.One star is too good of a rating for this service.
Aug 27, 2024 · Michael ReeserHorrible experience at this location. Pick up time was 10:30 on a Sunday. Got there at 10:30 and the intermediate SUV was not ready. They told us it would be about a 10 minute wait. 45 minutes later they pulled up with a soaking wet Nissan Rogue. The guy opened the door and the overwhelming smell of marijuana almost knocked me over. We requested another vehicle, but were told that was the only one available. Left and went straight to the store to get air fresheners and febreze. Nothing helped so we drove straight to Ontario airport to exchange.Fast forward a week when returning the vehicle - they indicated that I would be charged $40 more than the agreed upon price. They couldn't give me an explanation, and just directed me to Ontario airport Avis. That is when the employee James butted in. He stated the contract was closed and it's just too bad, and I would have to call customer service. I started that wasn't the agreed on amount and that they needed to do a discount or call customer service right then and there because I wasn't walking out of there posting $40 more. James began raising his voice. I asked what his name was and last name. He stated he didn't have to give me his last name. So I asked for an employee number, which he stated he didn't have one. I asked who the manager was and he said he wasn't at liberty to give me that information. Finally the other employee gave me the name Joey as the manger. James stalked off to the back and slammed the door. I ended up calling customer service and had the charge corrected.All in all, it was very frustrating to deal with this location and I will not be back.
Dec 01, 2019 · Emily
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