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Budget Car Rental Introduce
Introduction / Overview
For residents and visitors navigating the vibrant expanse of the New York metropolitan area, especially those on Long Island, access to seamless and reliable transportation is a crucial aspect of daily life. Whether you need a temporary vehicle while yours is in the shop, a spacious SUV for a family trip, or an economical car for everyday errands, car rental services provide essential flexibility. This article focuses on Budget Car Rental in Carle Place, a local branch recognized for its efficient processes and attentive service. We will explore its unique location, the diverse services typically offered by Budget, and provide an honest perspective on what local users can expect, drawing from available public information and positive customer feedback to offer a well-rounded and informative overview.
Location and Accessibility
Budget Car Rental is located at 369 Old Country Rd, Carle Place, NY 11514, USA. What makes this location particularly noteworthy is that it is "hidden on the bottom level of the Holiday Inn" and its "entrance is behind the Holiday Inn." This unique positioning means that while it's on a major thoroughfare, Old Country Road, which is a significant and easily recognizable road across Nassau County, finding the specific entrance might require a bit of awareness. Carle Place itself is a hamlet in Nassau County, Long Island, characterized by its commercial activity and accessibility.
Despite being somewhat tucked away, the branch's location on Old Country Road ensures strong accessibility for drivers. This road provides excellent connections to major Long Island parkways, such as the Northern State Parkway and the Long Island Expressway (I-495), allowing for straightforward travel to and from the branch for residents across Nassau County, Suffolk County, and even the New York City boroughs of Queens and Brooklyn. For those using public transportation, local bus routes typically run along Old Country Road, offering connections to nearby Long Island Rail Road (LIRR) stations or other transit hubs, though confirming specific bus routes for direct access to the Holiday Inn is advisable.
Budget's Carle Place location generally operates from 7:00 AM to 7:00 PM Monday through Friday, 8:00 AM to 4:00 PM on Saturdays, and 8:00 AM to 4:00 PM on Sundays. These consistent hours, including Sunday availability, are a benefit for weekend renters. It's important to note that "AFTER-HOURS RETURNS are Not available," meaning vehicles must be returned during office hours. This policy is crucial for planning your rental period and avoiding potential issues or continued responsibility for the vehicle.
Services Offered
As a leading global car rental brand, Budget typically offers a comprehensive range of services designed to fulfill various customer needs. While specific vehicle availability and supplementary services can vary by individual branch and current demand, the Carle Place location generally provides:
- Diverse Vehicle Fleet: Access to a wide array of car classes, from fuel-efficient economy and compact cars suitable for urban driving to comfortable sedans (mid-size, full-size, premium) and spacious SUVs (intermediate, standard, full-size, and premium). Minivans and passenger vans (e.g., 12-passenger vans) are typically available for larger groups or specific cargo needs. Specialty vehicles like luxury cars and electric vehicles may also be part of the fleet, though specific models cannot be guaranteed.
- Flexible Rental Periods: Options for short-term rentals (daily, weekend) as well as longer-term solutions (weekly, monthly), catering to both immediate needs and extended travel plans, including convenient one-day and one-way rental options.
- Protection and Insurance Options: Various coverage plans (like Loss Damage Waiver, Supplemental Liability Insurance, Personal Accident Insurance, Personal Effects Protection) are usually available for purchase to reduce or waive a renter's financial responsibility for damage, loss, or personal belongings related to the rental vehicle. Renters are always encouraged to review their existing personal insurance policies or credit card benefits for potential coverage before purchasing additional protection.
- Optional Equipment and Add-ons: Availability of supplementary items such as GPS navigation systems for easier navigation and child safety seats (infant, toddler, booster) for families traveling with children, often for an additional daily fee.
- Refueling Options: Choices regarding fuel management, including prepaying for fuel, allowing Budget to refuel and charge a service fee, or requiring the renter to return the vehicle with a full tank to avoid additional charges.
- Budget Fastbreak Program: Enrollment opportunities for their loyalty program, which aims to provide expedited service at the counter, allowing members to "skip the lines" and get to their vehicle faster.
- Young Renter Policy: In New York State, Budget allows rentals for individuals as young as 18, although an additional "underage surcharge" typically applies. For renters aged 18-20, a higher daily surcharge may be applied (e.g., potentially $40-$50/day), while for ages 21-24, a lower daily surcharge (e.g., around $27/day) is common. Certain vehicle categories, such as luxury cars, minivans, and larger SUVs, may be restricted for renters under 25.
- Pick-up Service: Budget offers a free pick-up service from homes or offices within a certain distance, though customers must call the location directly at least 24 hours in advance to make arrangements, as policies vary by location.
Features / Highlights
When considering Budget Car Rental in Carle Place, several aspects, both general to the brand and specific to this location's operations, stand out:
- Efficient Check-Out and Check-In: Positive customer reviews frequently highlight that the "check out and check in was quick, easy, and hassle free." This indicates a smooth and efficient process for picking up and returning vehicles, which is a significant advantage for busy New Yorkers.
- Courteous and Accommodating Staff: Patrons consistently praise the staff for being "courteous, accommodating and hospitable." Specific mentions of staff members like "Amidi" for providing "great care" underscore a commitment to personalized and positive customer interactions.
- Consistent Service Quality (for loyal customers): The feedback from a six-year loyal customer suggests a consistent level of positive service, indicating reliability for repeat renters.
- Convenient Location (once found): While the branch is "hidden" within the Holiday Inn, its presence on Old Country Road makes it centrally located and accessible, especially for those familiar with the area or following clear directions.
- Brand Reliability: As part of the Budget network, this location benefits from a standardized fleet and operational procedures, generally ensuring a consistent rental experience compared to smaller, independent operations.
- Availability of Diverse Vehicles: Like other major rental companies, Budget generally offers a good selection of vehicles to cater to different travel purposes and group sizes.
Contact Information
For direct inquiries, reservations, or to confirm specific details about your rental, you can contact Budget Car Rental in Carle Place using the following information:
Address: 369 Old Country Rd, Carle Place, NY 11514, USA
Phone: (516) 333-2378
Mobile Phone: +1 516-333-2378
Given the specific location within the Holiday Inn and the importance of confirming details like after-hours return policies or pick-up service, it is highly recommended to call the branch directly to ensure a smooth and hassle-free rental experience.
Conclusion: Why this place is suitable for locals
For New Yorkers, especially those residing in Carle Place and the broader Long Island region, Budget Car Rental at 369 Old Country Road offers a highly suitable and efficient option for their car rental needs. Despite its slightly tucked-away location within the Holiday Inn, the branch's emphasis on quick and hassle-free check-out and check-in processes, coupled with consistently courteous and accommodating staff, makes it an attractive choice for those seeking a streamlined experience. The positive testimonials, particularly the praise for individual staff members, suggest a customer-centric approach that can make a significant difference in the overall rental journey.
Whether you need a vehicle for a short trip, a longer-term solution during car repairs, or simply a different type of car for a specific occasion, this Budget location provides the reliability of a major brand with the benefit of a local, accessible presence. By being aware of its exact entrance and confirming details like operating hours, especially for Sunday returns, locals can confidently utilize Budget Car Rental in Carle Place to meet their diverse mobility needs, ensuring convenient and efficient travel throughout Long Island and the greater New York area.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
369 Old Country Rd, Carle Place, NY 11514, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Check out and check in was quick, easy, and hassle free. The place is hidden on the bottom level of the holiday in and the entrance is behind the holiday in. I would definitely come here to rent a car again !!
May 19, 2025 · Yefri DepazI have been renting with this location for about 6 years and they are always courteous, accommodating and hospitable. Amidi is the man to go see! He will take great care of you!
Mar 04, 2025 · Rich VibezIt’s extremely annoying and unprofessional to call multiple locations and NOT ONE of them answered the phone. I am always being answered from the national call center. Customer service is always top tier at the call center and they “try” but the information provided to you is outdated. You make a reservation with the call center rep and when you get to the location, they have no vehicle. Now it’s a big problem. Which could’ve been avoided if they have employees that answer the phone at every location. Literally been calling multiple locations for a week, not one answer
Jan 09, 2025 · Jessicaa harrisMario and Ms. Charity were very helpful in making a bad situation good.We had reserved a car at Budget/Newark airport and rejected 2 cars before driving off in a 3rd. The first had its dashboard idiot lights flashing on, the second was too small (we reserved a Full-size car and were offered NO reduction in charges) and very dirty.The 3rd car was an SUV with body damage, holes in the carpet, and stains on the ceiling (yuk!). (See the photos) But, by that point we were late and just wanted to get going.After stopping, we got back in the car and discovered the front passenger seatbelt would NOT latch! Really?!?!A quick Google search found an independent Budget office close by owned by Dawkins LLC. Mario was very friendly and helpful. Ms. Charity assisted in processing through the change in their Avis/Budget system.Then, unlike the rental team in Newark airport, Mario CAME OUT WITH US to check over the car (a Full-size like we’d asked for) and even sprayed the interior down with sanitizer. Great job!!Whoever owns Dawkins LLC rental agency should know his employees represent themselves and Budget very well!
Sep 23, 2021 · Gene PennaI reserved a Standard Elite SUV because I needed the cargo capacity. That was advertised to be a Chevy Traverse or similar. I was given a Mazda CX-9 which is a Standard SUV. (different price category) and has very little cargo space. The woman that worked there insisted it was the same price category because it seats 7 people. She absolutely refused to acknowledge that it was smaller, and refused to exchange it for the Standard Elite SUV that I had paid (in advance) for. She did not offer to compensate me for the difference in category, and she did not offer to see if there was anything available nearby. She acknowledged that there were Standard Elites at this facility, but they were reserved for other customers! What is the point of reserving a car in advance if not to be sure that they have what you want when you want it? Am I not a customer that had a reservation for a Standard Elite SUV? I had a very difficult time this weekend working with less space than I paid for. I will not mention the employees name, but Shirley she could use a little customer service training. I spent an hour on the phone with customer service, but that would be another long complaint. No Satisfaction, and the customer service rep actually suggested that since I used coupons and got a good price, that I was getting what I paid for! It's time to look at other rental agencies.
Aug 18, 2024 · Ken Norman
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