Budget Car Rental Photos










Budget Car Rental Introduce
For Texans, whether embarking on a business trip, a family vacation, or simply navigating daily life when their own vehicle is unavailable, a reliable car rental service is often a crucial component. Budget Car Rental, a globally recognized name in the industry, offers a wide array of vehicles and services designed to cater to a diverse range of needs. The Budget Car Rental location at 3819 Presidential Blvd, Austin, TX, is specifically situated at the Austin-Bergstrom International Airport (AUS), making it a primary choice for both incoming visitors and local residents flying out of or into Austin who require immediate transportation upon arrival or departure.
Budget aims to provide affordable and accessible car rental options, spanning from compact cars for solo travelers to spacious SUVs and vans for families and groups. While the company strives for efficiency and customer satisfaction, experiences can vary, as highlighted by customer reviews. This article will delve into the specifics of this Austin Airport location, its offerings, and what Texans can expect when choosing Budget for their car rental needs, always with a factual and balanced perspective.
The Budget Car Rental counter is located at 3819 Presidential Blvd, Austin, TX 78719, USA. This address directly corresponds to the Austin-Bergstrom International Airport (AUS), placing it right at the hub of air travel for Central Texas. For Texans flying out of or into Austin, the convenience of an on-airport rental location is significant. Upon arrival, travelers can typically find the Budget counter within the terminal area or a short walk across the street to the parking garage (often on the 3rd level), depending on the specific setup for pick-up. This proximity eliminates the need for external shuttles or extended travel times to reach your rental vehicle, a considerable advantage for those with tight schedules or significant luggage.
For local residents who are departing from AUS or returning home and need immediate ground transportation, the airport location streamlines the process. The rental cars are usually located directly outside the terminal within the airport's designated rental car parking areas, ensuring a quick transition from plane to car. For returns, the process is typically just as straightforward, allowing customers to drop off their vehicle at the same convenient location. Operating hours for airport locations are often extended to accommodate flight schedules, with this particular Budget branch reporting hours from 7:00 AM to 1:00 AM on most days, providing flexibility for early morning or late-night travel.
- Diverse Vehicle Fleet: Budget Car Rental offers a wide selection of vehicles to suit various preferences and needs, including:
- Economy and Compact Cars: Such as Kia Rio or Kia Soul, ideal for fuel efficiency and city driving.
- Mid-size and Full-size Sedans: Like Toyota Corolla, Volkswagen Jetta, or Toyota Camry, offering more comfort and space for longer journeys.
- SUVs: A range from Intermediate SUVs (e.g., Toyota RAV4, Ford Edge) to Full-Size SUVs (e.g., Ford Expedition) and Premium SUVs (e.g., Chevrolet Suburban, GMC Yukon XL), catering to families or those needing more cargo and passenger space.
- Vans: Including minivans (e.g., Chrysler Pacifica) and 12-passenger vans (e.g., Ford Transit), suitable for larger groups.
- Specialty Vehicles: Such as Convertibles (e.g., Ford Mustang Convertible), Luxury cars (e.g., Genesis G70), and occasionally electric vehicles (e.g., Kia EV6, Tesla Model 3) or hybrid options.
- Flexible Rental Durations: Budget provides options for daily, weekly, and monthly rentals, accommodating both short-term needs and longer-term arrangements, including long-term and monthly car rental programs with potential savings.
- Additional Equipment & Services: Customers can typically add GPS navigation systems, child safety seats (infant, toddler, booster), and roadside assistance coverage for an additional fee.
- Insurance and Protection Plans: A variety of supplemental insurance and damage waiver options (e.g., Loss Damage Waiver - LDW, Personal Accident Insurance - PAI, Supplemental Liability Insurance - SLI) are available for purchase, allowing customers to tailor coverage to their needs.
- Fastbreak Service: For enrolled members, this program aims to expedite the rental process by allowing customers to bypass the counter and go directly to their vehicle.
- One-Way Rentals: Budget offers the flexibility of one-way rentals, enabling customers to pick up a vehicle in Austin and return it at another Budget location nationwide, useful for extensive Texas road trips or cross-country travel.
- Young Driver Rentals: While a surcharge applies, Budget allows renters aged 21-24, making it accessible for younger Texans.
- On-Airport Convenience: The most significant highlight is its prime location directly at Austin-Bergstrom International Airport (AUS). This offers unparalleled convenience for travelers, allowing for quick and seamless pick-up and drop-off, a major time-saver for those on tight schedules.
- Wide Range of Vehicle Classes: Budget boasts a comprehensive fleet, from economical compact cars perfect for solo city exploration to large SUVs and passenger vans ideal for family vacations or group travel across Texas. This variety ensures that most transportation needs can be met.
- Competitive Pricing Options: As its name suggests, Budget aims to offer competitive rates and various discounts, including online booking specials, pre-pay options, and deals for longer rental periods, appealing to value-conscious renters.
- Fastbreak Membership Program: For frequent renters, the Fastbreak program is a key feature, designed to significantly reduce wait times and paperwork at the counter, streamlining the rental experience.
- Global Network: Being a part of a large global network means that customers can often rely on standardized service and a wider availability of vehicles and locations for one-way rentals, providing flexibility for extensive travel within or beyond Texas.
- Flexible Hours: Airport locations typically have extended operating hours, often from early morning to late night, accommodating diverse flight schedules and offering more flexibility for pick-up and return.
Address: 3819 Presidential Blvd, Austin, TX 78719, USA
Phone: (512) 356-3519
Mobile Phone: +1 512-356-3519
For reservations, inquiries about vehicle availability, specific rental policies (including young driver fees or cleaning policies), or to address any concerns, it is always recommended to contact the Austin-Bergstrom International Airport Budget location directly via their phone number or through the official Budget Car Rental website.
For Texans, particularly those in the Austin area, Budget Car Rental at Austin-Bergstrom International Airport (AUS) serves as a critical resource for their diverse transportation needs. Its undeniable advantage is its on-airport location, which offers unparalleled convenience for local residents departing for or returning from flights, eliminating the logistical challenges of off-site rentals. This means a quicker transition from the terminal to your chosen vehicle, ideal for busy travelers or those with significant luggage.
The extensive and varied fleet available at Budget caters to almost any local requirement. Whether you need a fuel-efficient compact car for navigating Austin's city streets, a spacious SUV for a family road trip to the coast or the mountains, or a passenger van for a group outing to a Texas state park, Budget likely has an option to fit. While some customer reviews, as noted, highlight concerns regarding additional charges (like young driver fees or cleaning fees) and vehicle condition, these are important points for Texans to be aware of. It underscores the necessity of thoroughly documenting the vehicle's condition, both interior and exterior, with photos or videos at pick-up and drop-off. Despite these occasional challenges, Budget's global presence often means competitive pricing, a robust booking system, and established processes. For Texans seeking a wide selection of vehicles and the sheer convenience of an airport rental, especially when flying, Budget Car Rental remains a practical and accessible choice for navigating their home state and beyond. Locals should leverage its accessibility but always engage with diligence to ensure a smooth rental experience.
Budget Car Rental Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
3819 Presidential Blvd, Austin, TX 78719, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1My son (24) rented a vehicle 11:30pm. We returned it the following day at midnight. All we wanted to do was pick up my Grandson that we had not seen in a year! Not only did they charge him for 2 days, plus an additional $100 because he's 24, but they also charged extra for cleaning!! This is how we received the vehicle. Dirty!! Never cleaned before we even got into it!! It also had issues going on with the vehicle. I was nervous the whole way there!! 😠😡😠 (THAT money came out of my pocket!!) DO NOT EVER rent from this company!!! They are located at the airport and to make matters worse, my son is an airport employee!! I am BIG MAD!!! BUDGET, you should be ashamed of yourself and your customer service agents who automatically assume the young driver is wrong!!! BUDGET shouldn't even be allowed to do business at the airport if they can't even treat the airport employees correctly! Once again, DO NOT RENT FROM THIS COMPANY! THEY WILL CHARGE EXTRA & KEEP YOUR MONEY! Yes, I said it!! 😡 IG: GodSentRed
Jun 06, 2025 · VANESSA “RED” FIREI rented a mid-size SUV and was excited to receive a Hyundai Santa Fe. However, they charged me additional fees when I returned the vehicle. Make sure to take photos not only of the car's exterior condition but also of its interior cleanliness before taking it. They tried to charge me extra cleaning fees, claiming there was too much sand after a week of use. I had to file a complaint with customer service and send the photos before the issue was resolved. This is definitely not a company I would recommend.
Dec 29, 2024 · JAY HWANGHad to wait in line for more than an hour to pick up my rental. Despite a line of 83 people the length of the rental car center, Budget had only one person working the counter at times, sometimes two. We were very late to our destination. I guess you get what you pay for. I inquired at the other car rental agencies to see what they were charging - twice the price for their cars! It shouldn’t be this way! We had this problem at Budget in San Antonio. This will be our last rental with Budget. It’s a hell of a way to start a vacation.
Mar 28, 2025 · Barry G GoreNEVER AGAIN! NEVER RENTING FROM BUDGET AGAIN!(RESOLVED READ REVIEW)We reserved a Budget rental car through Costco for a one week trip in Austin area during the first week of Jan 2025. The car wasn’t sparkling clean when we received it. There were bugs on the front grill and windows, black interior showed bits of lint, dust, dry grass, but other than that, relatively clean. We had no issues with vehicle during the trip and returned it the following week. Everything went as expected, until 2 weeks later we received an email from Budget stating the vehicle was returned dirty and we were charged an additional $450 for cleaning! At first, thought it was a scam email, but it's real. Of course, we reached out to Costco to help, but they were very upfront, telling us they probably couldn’t do much since we don’t have any evidence (pictures) from when we returned the car. We asked Costco to get evidence of the damage – type of damage to vehicle. Costco came back with pictures and statement from Budget of “heavy smoke smell” in vehicle! Are you serious? We are LIFE-TIME NON-SMOKERS! There was no one smoking in our vehicle! PICTURES CAN'T show smoke smell – it’s their word vs ours. We lose because we can’t prove otherwise. Costco apologized, but they couldn’t do anything. We didn’t take pictures of the car upon return. I’ve attached the random pictures Budget sent Costco of "the damage." Really? If heavy smoke smell, why no picture of ashtray? Is that supposed to be ash, lint, or dust on the black interior? In the right light, against a black interior, it could just be lint.BEWARE OF BUDGET! They found a loophole and are using it to their advantage by charging customers extra fees! Our weekly car rental price doubled due to the added fees!Expensive lesson learned. TAKE PICTURES AT PICK-UP AND RETURN, GET A SERVICE REP TO SIGN OFF ON CONDITION of vehicle at return, and DON'T EVER RENT FROM BUDGET AGAIN!*Addendum. Budget social media reached out to us and helped to resolve our issue. Budget sent us this email:Thank you for contacting Budget Customer Service regarding the cleaning fee charged on your rental.Charges for cleaning vehicles that are returned in such poor condition that the vehicle must be sent out for detailing, will be charged in proportion to the level of cleaning that is needed. This includes, but is not limited to, vehicles returned with food stains on the seats, dog (or animal) hair that cannot be removed through normal vacuuming of the car, excessive odor, smoke odor, and cigarette burns.We apologize that you were assessed a smoke cleaning fee when neither you or your spouse smoke. We have processed an adjustment in the amount of $450.00 to your Visa credit card. Please allow three to five business days for processing.We are actively working to improve our service levels, and appreciate your feedback. At Budget, our goal is to deliver a safe, dependable, hassle-free rental.This email/letter also came with refund:Thank you for your recent rental with Budget Rent A Car which you returned on 01/06/2025 .Per our recent discussion, we are reversing the charges that we made on your credit/debit card for the Cleaning Service to our vehicle.The amount of reversal is $450.00.Please allow up to 72 hours for the credit to show on your records.We apologize for any difficulties you may have experienced during your rental. We hope you continue to choose Budget Car Rental as your rental car company of choice.If you require additional information, or have any questions, please contact us at 1-866-673-7869. Our dedicated team members will be very happy to assist you.Thank you again for choosing Budget Car Rental. We appreciate your business and look forward to another opportunity to serve your rental needs.AFTERTHOUGHT: We probably won’t ever rent from Budget again. There are just too many other options. Even though they attempted to right their wrong, my opinion, Budget is still not a trustworthy company. Regardless of the rental company we use, we will take photos at pick up and return. Lesson learned!
Apr 02, 2025 · dennistina fungShame on me for not listening to these reviews. Had a pre-paid rental at AUS. Arrived at 10:30 pm after a stressful day of canceled and delayed flights. Budget desk is closed (so much for Fast break). Sign directs customers to Avis. That line is a mile long. Maybe 1 or 2 agents working and the line is barely moving. After 30 minutes and moving maybe 15-20 feet, I looked at Enterprise. No one in line. I walked over and got an F150 in 10 minutes. I ended up eating the Budget rental fee. And it was worth it! The funny thing; never heard from Budget, something like "we noticed that you did not pick up your rental car" nothing, nada. How does this location stay in business???Edit: Budget came through with a full refund. Adjusted stars from one to three.
Apr 29, 2025 · Kevin C
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