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Budget Car Rental Introduce
For residents across Pennsylvania, particularly those in the bustling city of Philadelphia, having convenient and affordable car rental options is essential. Budget Car Rental, a well-known name in the industry, offers a branch right in the heart of Center City at 201 North 17th Street. This location aims to serve the diverse transportation needs of locals, whether it's for a quick trip out of the city, a temporary replacement vehicle, or simply to explore more of what Pennsylvania has to offer.
This article will delve into the specifics of the Budget Car Rental location at 201 North 17th Street, providing insights into its accessibility, the types of services and vehicles typically offered, and what local users can expect from their rental experience. While Budget is a large national chain, understanding the nuances of a specific city center branch can help Pennsylvanians make an informed decision for their next car rental.
The Budget Car Rental branch in Philadelphia is located at 201 North 17th Street, at the intersection of 17th & Race Street, within the Sheraton Hotel lobby. This places it in a highly central and accessible part of Philadelphia's Center City, making it convenient for residents working or living downtown, in the Museum District, or around Logan Square.
Accessibility to this location is a significant advantage for those relying on public transportation. It is a short walk from several SEPTA bus stops and is within reasonable walking distance of major subway and regional rail stations, including Suburban Station and the 15th Street/City Hall transit hub. This allows customers from various parts of Philadelphia and its surrounding suburbs to reach the rental office easily without needing a car. However, it is important to note that the rental office is located in the back of the Sheraton lobby with limited external signage, which may require some navigation upon arrival. The vehicles themselves are typically located in the hotel's parking garage, which is connected to the office. After-hours returns are generally not available at this specific location, meaning vehicles must be returned during operating hours.
Budget Car Rental typically offers a wide array of services designed to meet various customer needs, and the 201 North 17th Street location generally adheres to these standard offerings:
Diverse Vehicle Fleet: Customers can usually choose from a broad selection of vehicle categories, including economy cars for cost-effective travel, compact and mid-size sedans, full-size cars for more comfort, SUVs of various sizes for families or extra space, minivans for larger groups, and sometimes even premium or specialty vehicles. The availability of specific models can vary based on demand and fleet rotation.
Flexible Rental Durations: Budget caters to both short-term rentals (daily, weekend) and longer-term needs (weekly, monthly), providing flexibility for different travel plans, whether it's a quick business trip or an extended family vacation.
Optional Add-ons: Renters can typically choose from various optional add-ons, such as GPS navigation systems, child safety seats, and supplemental insurance coverages like Loss Damage Waiver (LDW) or Personal Accident Insurance (PAI). It is always recommended to review your personal auto insurance policy to understand existing coverage before purchasing additional options.
E-Toll Unlimited Option: For those planning to travel on toll roads, especially common routes to places like Atlantic City or other parts of Pennsylvania and neighboring states, Budget often offers an e-toll unlimited option for a daily fee. This allows for convenient travel without stopping at toll booths or worrying about accumulating individual toll charges. Alternatively, a daily convenience fee plus individual toll charges may apply.
One-Way Rentals: Budget often provides the option for one-way rentals, allowing customers to pick up a vehicle at this Philadelphia location and return it to a different Budget branch, either within Pennsylvania or across the country, subject to availability and potential one-way fees.
While Budget Car Rental is a large national brand, each location has its own operational dynamics. At the 201 North 17th Street, Philadelphia branch, several features and aspects are worth noting based on common practices and customer feedback:
Hotel-Integrated Location: Being situated within the Sheraton Hotel lobby provides a convenient and sheltered environment for customers, especially beneficial during inclement weather. However, it also means the office itself might not be immediately visible from the street due to the lack of prominent external signage.
On-Site Parking Garage: The availability of an on-site parking garage means vehicles are typically just a short walk from the rental desk. This eliminates the need for shuttles often associated with larger airport locations, though the garage itself might be dimly lit, which can affect vehicle inspection.
Potential for Upgrades: As noted in customer experiences, there's a possibility of receiving a vehicle class upgrade (e.g., an SUV when an economy car was booked) based on availability, which can be a pleasant surprise for some renters, though specific models cannot be guaranteed.
However, based on customer reviews, some potential challenges or areas for improvement at this specific location should be considered:
Staff Availability and Efficiency: There have been reports of situations where only one employee is managing both the counter and garage duties, potentially leading to longer wait times and unattended service desks. Phone calls may also go unanswered during busy periods.
Pre-Existing Damage Check: Some customers noted being asked to sign off on the vehicle's condition before physically seeing the car. It is crucial for renters to thoroughly inspect the car themselves in the garage and report any pre-existing damage to the staff before leaving to avoid potential disputes upon return.
Vehicle Condition and Cleanliness: While some cars may be in good condition, others have been described as having minor damages or even odors (e.g., cigarette smell). Renters should be diligent in checking these aspects and communicating any concerns immediately.
Communication on Reservations: There have been instances where the reserved vehicle was not available, or customers were offered a smaller car at the same price. It's advisable to confirm your reservation and vehicle type upon arrival.
For inquiries, reservations, or specific questions regarding the Budget Car Rental location at 201 North 17th Street in Philadelphia, please use the following contact information:
Address: 201 North 17th Street, 17th & Race St, Philadelphia, PA 19103, USA
Phone: (215) 665-1582
Mobile Phone: +1 215-665-1582
For residents across Pennsylvania, particularly those in the greater Philadelphia area, Budget Car Rental at 201 North 17th Street offers a convenient and accessible option for their car rental needs. Its location within the Sheraton Hotel in Center City makes it highly reachable via public transportation for urban dwellers and a central point for those coming from various parts of the region. This accessibility can be a significant advantage over airport locations, reducing travel time and complexity for a quick rental.
The wide range of vehicles typically offered by Budget, from economy cars suitable for city driving to SUVs perfect for family trips to the Pocono Mountains or a visit to Lancaster County, ensures that many local transportation needs can be met. For those whose personal vehicles are undergoing maintenance, or for individuals needing a temporary ride for a special occasion in Philadelphia, this downtown location provides a practical solution.
However, locals are advised to approach their rental with a proactive mindset. Confirming all aspects of the reservation, meticulously inspecting the vehicle for any pre-existing damage before leaving the garage, and understanding all terms and conditions, especially regarding fees and after-hours returns, are crucial steps to ensure a smooth experience. By being prepared and clearly communicating with staff, Pennsylvanians can effectively utilize this Budget location for their varied car rental requirements within and beyond the city.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
201 North 17th Street, 17th &, Race St, Philadelphia, PA 19103, USA
Budget Car Rental Reviews
pricesparking garagehotelphonecigarettesdeskfeesignage30 minutessmell
★ 5★ 4★ 3★ 2★ 1The rental office is in the back of the Sheraton lobby. There is no signage for it from the outside of the building. We called the office when we couldn't find it but they didn't answer.When we did find it, the office door was locked with no one inside (they open at 8AM, we got there at 10AM). We waited for a bit in case they had to use the bathroom or something and then called the customer service number on the door. After finally getting a real person on the phone (Budget phone tree is awful) the Budget employee working at the desk comes back. She got a little offended that I called customer service and tells me that she had to help someone in the garage. I didn't doubt her but a note on the door saying they'd be back shortly would have been enough to stop me from calling customer service. Her mood ranged from annoyed to super helpful during the rental car pick up. She had me sign off on the condition of the vehicle before we even saw which car was ours (pick up location is in the parking structure away from the office). I'm accustomed to airport pick up locations where this is done at the car where you and the rental employee can mark any damage together. I made sure to get a good look at the car once we got to the garage and was planning on returning to the desk before driving the car in case there was any preexisting damage (there wasn't).I booked the car for 10AM but we didn't leave the garage until 10:30AM with the extra waiting around. I usually book with extra time to spare so this wasn't too big of a deal to me but keep in mind that going from the desk to the car and out of the garage will take you about 10 min.The parking garage underneath the hotel is pretty dark. I had to use the light on my phone to look over the black rental car for any preexisting damage. The car itself was fine. I booked an economy car and was loaned a Mazda CX-50. It had the very handy android auto but kinda smelled like cigarettes. It had an EZ pass reader mounted to the windshield and we slid it in the open postition since we opted for the e-toll unlimited option ($23.99 per day, we had the car for 7 hours.). Google maps said our expected tolls were ~$18.60 (went to Atlantic City and back) so the unlimited option made sense over the $6.95 e-toll daily convenience fee + tolls (charged separately up to several weeks) and saved us from needing to stop at toll booths and needing to have exact change in hand.Returning the car was faster than picking up. No one was in the garage to drop the keys off to so you have to go back up to the office to leave the keys, parking ticket from entering the garage, report the updated odometer reading and gas amount. Lady at the desk had a few customers she was attending to so she didn't check the car for the condition we returned it in.I almost booked Turo for this rental instead but Budget had a lower price. I definitely prefer airport locations to this city center location. Hopefully they can hire a few more people so it isn't 1 employee stuck going between the desk and garage and creating longer wait times. The phone kept ringing during our pick up but she couldn't find the time to stop and answer with the line at the counter.
Apr 24, 2025 · Rocio GSlow service, didn't have the car we reserved, put us in an even smaller car at the same price. The employee wouldn't let us update the list of damages on the vehicle before we signed, she kept saying "that's normal wear and tear" when I pointed out pain damage on the grille and scratches on a fender. Avoid this place.
Mar 21, 2025 · E S"Pro" My rental was a 2021 VW Tiguan great car perfect for my use, interior of SUV was clean and really nice it also had panoramic sun roof that gave us great views. "Cons" was a dent on Driver door but not a big problem , also car exterior was dirty when picked up.
Jul 26, 2021 · Javier AponteI rent from this location regularly and I guess I'm a glutton for punishment because 3 out of 4 times there is some issue that no one ever seems to care about. I regularly get cars that smell like cigarettes, I've been in the office when it's smelled strongly of cigarettes, I've arrived to pick up a car that was reserved a month in advance and told there were no cars available, on two occasions the staff person showed up ten minutes late to open the office with no apologies or explanations, and most recently I got a car that almost none of the electronics worked on (you'd think they'd know that if they checked vehicles before giving them to customers), and then was ultimately told I could not be given any kind of discount or refund because I pre-paid. I use this location due to its location but at this point the inconvenience of everything about them outweighs the inconvenience of having to travel a bit further to rent a car. My guess is if I call customer service, I'll go on a roundabout journey with an automated system for about 20 minutes before eventually being sent to a call center God knows where, where the representative will have no ability to care about or understand my issues. So that all being said, the best I can do is leave this review and just never give them my money again.
Jul 24, 2023 · Dustin MedinaWhy am I still being charged fees almost a month after renting from them? I rented a car April 1st for $55.55, charged for another 19.83 on April 3rd, charged again for another $31.88 on April 11th and charged again today for $16.70 April 21st.This is a one-day rental in which I returned the car on-time, cleaned and filled the tank to the max, when I only I was supposed to fill it 3/4... So, what are these continued charges for?Never again will I rent from them
Apr 21, 2024 · Demetrius Wilson
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