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For residents across Rhode Island, having access to a reliable and efficient car rental service is often essential for navigating daily life, exploring the state's charming coastal towns, or simply getting around when your personal vehicle is unavailable. Whether you're heading to Newport for a weekend getaway, need a temporary ride while your car is in the shop, or welcoming visitors who need independent transportation, the choice of a car rental agency can significantly impact your experience. In Middletown, Rhode Island, the Budget Car Rental branch stands out, particularly due to the consistent praise from local customers for its outstanding service.
Budget Car Rental, a well-known name in the rental industry, has a widespread presence, including neighborhood locations designed to cater specifically to local needs beyond airport travel. The Middletown branch on West Main Road appears to embody the best of what a local car rental experience can offer. This article will delve into what makes this specific Budget location a preferred choice for many Rhode Island locals, highlighting its services, unique features, and the highly positive customer experiences reported.
Budget Car Rental in Middletown is conveniently located at
707 W Main Rd, Middletown, RI 02842, USA
. West Main Road (also known as SR 114) is a significant route that runs through Middletown and connects to Newport, ensuring excellent accessibility for residents in these areas. Its location makes it particularly convenient for those living on Aquidneck Island, providing an easily reachable option without needing to travel off-island.The branch's position allows for straightforward access to major local points of interest, including the iconic Newport Mansions, the picturesque Cliff Walk, and various beaches and historical sites that make Rhode Island so unique. Furthermore, while the T.F. Green International Airport (PVD) is in Warwick, customers from that area have noted the Middletown branch's exceptional service, suggesting it's worth the slight travel for a superior experience. The ease of reaching this location, coupled with its strategic placement for exploring the island and beyond, makes it a highly practical choice for Rhode Island locals.
Budget Car Rental, being a major national brand, offers a comprehensive suite of services designed to meet diverse customer needs. The Middletown branch typically provides:
- Diverse Vehicle Fleet: Customers can select from a wide range of vehicle types, including economical compact cars for efficiency, comfortable sedans (intermediate, standard, full-size, premium, luxury) for various passenger and luggage requirements, spacious SUVs of different sizes (intermediate, standard, full-size, premium) perfect for families or groups, versatile minivans, and even specialized vehicles like convertibles and electric vehicles (EVs). This ensures that renters can find a car that perfectly matches their trip's purpose and preferences.
- Flexible Rental Periods: Rentals are available for daily, weekend, weekly, and monthly durations, accommodating short-term needs, vacations, or extended periods when a personal vehicle is unavailable. Budget also offers "Budget by the Month" for long-term rentals.
- Complimentary Pick-Up Service: A significant convenience for local customers, Budget often offers a free pick-up service from local residences or offices during business hours within a reasonable distance from the branch. This is particularly helpful if your car is in the repair shop.
- One-Way Car Rentals: For those planning to drop off their vehicle at a different location, Budget provides one-way rental options, offering flexibility for varied travel plans across the state or beyond.
- Optional Add-ons and Protection: Renters have the option to include GPS navigation systems, child safety seats, and various protection plans such as Loss Damage Waiver (LDW), Supplemental Liability Protection (SLP), Personal Accident Insurance (PAI), and Extended Roadside Assistance for added peace of mind.
- Fuel Options: Budget provides different fuel plans, allowing customers to choose between prepaying for fuel, refueling themselves before return, or having Budget refuel and charging a service fee.
The Budget Car Rental in Middletown, RI, truly shines due to its exceptional customer experience, as consistently highlighted in glowing reviews:
- Extraordinary Customer Service: The standout feature of this location is the unparalleled service provided by its staff, particularly mentioned is "Aaron," described as "awesome," "so helpful," and "the most efficient, helpful, practical, wonderful agent." Customers rave about his "customer CARE and FRIENDLY SERVICE, plus knowledge and no BS." This level of personalized, attentive service is a rare find and significantly elevates the rental experience.
- Efficiency and Speed: Despite being busy, the process is described as swift. One customer noted, "I was in and out in under 10 minutes when picking up my car," highlighting an incredibly efficient operation.
- Quality and Selection of Vehicles: Reviewers praise the "clean, safe" cars and remark that the agent "always seems to have a great selection," even providing upgrades. This commitment to a well-maintained and diverse fleet ensures customer satisfaction. The mention of "new cars" further assures renters of a modern fleet.
- Personalized and Memorable Experience: The fact that the staff "always remembers us, gives us a great rate" creates a highly personalized experience, fostering loyalty and making customers feel truly valued. This contrasts sharply with more impersonal rental experiences.
- Superior to Competitors: One review unequivocally states, "Compared to Enterprise? Aaron wins hands down!" and compares the experience to "eating a chocolate truffle compared to a Twinkie that's been in a dumpster for 6 weeks." Such strong endorsements underscore the exceptional service provided.
- No Surprises in Pricing: While not explicitly mentioned in the provided reviews, the overall positive sentiment and comparison to competitors often implies clear and straightforward billing. Budget, as a large corporation, generally has transparent pricing policies, though it's always wise for customers to review their rental agreement.
For inquiries, reservations, or any questions regarding their car rental services, you can reach Budget Car Rental in Middletown directly:
Phone:
(401) 847-0313
Mobile Phone:
+1 401-847-0313
Address:
707 W Main Rd, Middletown, RI 02842, USA
For residents across Rhode Island, particularly those on Aquidneck Island and in the greater Newport area, Budget Car Rental at 707 W Main Rd in Middletown stands out as an exceptionally suitable and highly recommended choice for their car rental needs. Its convenient location ensures easy access for local pick-ups and returns, minimizing travel time and hassle.
The overwhelmingly positive customer reviews are the strongest indicator of this branch's suitability for locals. The consistent praise for "Aaron" and his team underscores a commitment to customer care that goes far beyond typical expectations. The promise of "clean, safe, and a great selection" of cars, combined with efficient service that gets customers "in and out in under 10 minutes," addresses key pain points often associated with car rentals. This level of personalized, friendly, and efficient service, coupled with competitive rates and quality vehicles, makes the Middletown Budget branch truly stand out in the region.
Whether you need a reliable vehicle for a quick trip, an extended stay, or a temporary replacement, this Budget location offers a superior alternative to other options. For any Rhode Island local seeking a car rental experience that prioritizes customer satisfaction and delivers on its promises, the Middletown Budget Car Rental is an absolute pleasure to recommend.
Budget Car Rental Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Budget Car Rental Location
Budget Car Rental
707 W Main Rd, Middletown, RI 02842, USA
Budget Car Rental Reviews
airport
★ 5★ 4★ 3★ 2★ 110/10 Aaron was awesome and was so helpful via phone even though my rental was through PVD Airport. You can tell he takes pride in helping customers. Thanks you!
May 12, 2025 · NicThis is the best car rental agency in the world. And we should know!Aaron is the most efficient, helpful, practical, wonderful agent. His cars are clean, safe, and I don't know how, but he always seems to have a great selection.He always remembers us, gives us a great rate, and it is our absolute pleasure to recommend him.Compared to Enterprise? Aaron wins hands down! Customer CARE and FRIENDLY SERVICE, plus knowledge and no BS.Renting from his place is like the difference between eating a chocolate truffle compared to a Twinkie that's been in a dumpster for 6 weeks.You can't get better cars and service than the Budget/Avis in Middletown.
Sep 30, 2022 · S&J RSet up rental online they gladly took $750 from my account to reserve car. I arrived and they told me they didn’t take my credit card. The rental was already paid with that card. Missed work appointment and now have to wait 2 weeks for refund.
Jul 01, 2021 · Kyle LudererEver have this happen to you?Car problems arise, you need a car until your person vehicle problems are situated.That’s what happened to us, we realized we needed a car, as my husband works in Fall River. Decided to go with Budget Auto/ Avis car rental company- went online Thursday night, went with the “Pay Now and Save” option as it was cheaper. Went to Budget (W. Main Rd.)Friday afternoon. Left with no rental car.According to Budget Auto/ Avis- the name of the renter has to match the name of the cardholder. This is where our holdup was. The renter’s name (Me), was different than the cardholder’s name (My husband). Finances are already tight due to car problems, so there was no way of putting a hold on a different card.So I called the help number to try and get our money back. What they wanted me to do was make another reservation, pay for that, and also pay for a cancellation fee.Uh- no.I told the man to cancel the reservation all together.Then I started my research. No where on their website, pamphlet, Terms of Conditions and Agreement, Fine Print, ANYWHERE does it state Cardholder name MUST MATCH Renters name. Oh, and the checkout doesn’t even ask for the name on the card.With this in mind I called customer service, explained the situation, and after 25 minutes was able to confirm a FULL refund and no cancellation fee.Be warned if you use Budget Auto / Avis names must match, we’d hate for other people to hit this block as it’s frustrating beyond all belief.
Oct 23, 2020 · Samantha HarwoodRented a car on April 2nd and now received a letter saying I owe a $1000.00 for damages. Mind you I was rented a car with expired registration, expired inspection, 1 head light that worked, no fog lights and the car needed an oil change. Let's not add on the 3 times I was pulled over while having the car in New York for the registration and inspection. Oh and there was no damage done to the car while I had it. It is there way to get you to pay for the maintenance they should have done before renting it out. Worst place to rent from.
May 06, 2021 · Phillip Young
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