Caliber Care+Transport

- 860 U.S. Rte 1 Ste 106A, North Palm Beach, FL 33408

For many Floridians, especially those with elderly family members, individuals with special needs, or anyone requiring assistance with mobility, navigating transportation to medical appointments, rehabilitation centers, or even just returning home from the hospital can be a significant challenge. Traditional ride-sharing services or taxis often fall short in providing the specialized care and equipment necessary for these situations. This is where a dedicated service like Caliber Care+Transport in North Palm Beach, FL, steps in, offering a vital and compassionate solution to non-emergency medical transportation.

Caliber Care+Transport is not a typical "car rental" in the traditional sense of renting a vehicle for self-drive. Instead, they provide specialized transportation services with trained professionals and specially equipped vehicles, focusing on the safe, comfortable, and timely transport of patients who require more than just a standard ride. For locals in Florida, particularly in the Palm Beach County area, understanding the nuances of such a crucial service can make a world of difference in ensuring loved ones receive the care they need with dignity and ease.

Their mission revolves around offering non-emergency medical transportation (NEMT) for various mobility levels, including ambulatory, wheelchair, and stretcher-bound patients. This comprehensive approach, combined with a focus on compassionate care, sets them apart in the local landscape. We will explore their accessible North Palm Beach location, the specific services they meticulously offer, and the key highlights that consistently resonate with their satisfied customers.

If you or a family member in Florida requires professional and caring transportation for medical needs, whether it’s a routine check-up, a hospital discharge, or ongoing therapy, read on to discover how Caliber Care+Transport in North Palm Beach can be your trusted partner in ensuring safe and comfortable journeys.

Location and Accessibility

Caliber Care+Transport is conveniently located in North Palm Beach, making its specialized services accessible to residents throughout Palm Beach County. You can find their office at:

860 U.S. Rte 1 Ste 106A, North Palm Beach, FL 33408, USA

This address places them directly on U.S. Route 1, a major highway running through North Palm Beach and connecting to various surrounding communities. The location within a suite also suggests an organized and professional base of operations, suitable for coordinating their extensive transport services. Being on a main route ensures that their specialized vehicles can easily access and navigate the area to pick up and drop off patients promptly.

While specific operating hours for the physical office are often 9:00 AM to 6:00 PM on weekdays (Monday to Friday), Caliber Care+Transport emphasizes that they operate 365 days a year, and reservations can be made for any hour of the day. This 24/7 availability for transport services is critical for non-emergency medical needs that can arise at any time. However, for direct inquiries or in-person visits, it's advisable to adhere to their listed office hours or call ahead to ensure someone is available.

Services Offered

Caliber Care+Transport specializes in non-emergency medical transportation (NEMT) and related care services, distinguishing itself significantly from conventional car rental companies. Their offerings are tailored to meet the specific needs of patients and their caretakers:

• Patient Transport: This is their core service, providing a safer and more specialized alternative to ride-share, taxis, or public transportation for individuals requiring assistance. They are equipped to meet the needs of both patients and caretakers.
• Ambulatory Service: For patients who can walk or transfer from a wheelchair with some assistance, this service offers the high standards of Caliber’s care at a competitive rate. It's ideal for those with minor mobility issues who might find standard ride-shares challenging.
• Wheelchair Transport: As a significant part of their services, wheelchair transports are facilitated by specially designed vans that are rear-ramp loading, ensuring comfort and safety. Their vehicles are equipped to handle various types of wheelchairs, and drivers are trained to secure passengers properly.
• Stretcher Transport: For patients who cannot sit upright or require a prone position during transport, Caliber provides stretcher services. These services offer similar equipment and careful handling as an ambulance but are geared towards non-emergency situations, often at a significant cost reduction compared to emergency medical services.
• Hospital Discharge Transportation: They offer dedicated services to transport patients from hospitals after discharge, ensuring a smooth and safe transition home or to another facility.
• Long-Distance Transportation: Caliber Care+Transport can facilitate long-distance trips, ensuring comfort and specialized care for patients traveling across states, with options like Flight Assist for comprehensive curbside-to-curbside service for those utilizing air travel in combination with ground transport.
• Professional-Grade Equipment: Their fleet includes specialized vehicles equipped with professional-grade equipment to cater to diverse patient needs, emphasizing safety and comfort.
• Trained and Screened Drivers: All drivers undergo thorough background and drug screenings, are trained in CPR and safe driving techniques, and are always in uniform, ensuring a professional and secure experience.
• Technology Integration: Caliber utilizes technology extensively, with connected vans running with computer-aided dispatch, online and mobile ordering capabilities, and real-time tracking of patients and drivers. This enhances efficiency and communication.
• 24/7 Call Answering and Centralized Dispatch: Their corporate hub handles 24/7 call answering, patient intake, and centralized dispatch, providing seamless coordination and support for transport requests at any time.

Features / Highlights

Caliber Care+Transport in North Palm Beach, FL, distinguishes itself through several key features and highlights, particularly those focused on patient care and operational excellence:

• Exceptional Compassion and Care: A standout highlight, as evidenced by a customer review, is the "wonderful" and compassionate care provided by the drivers. The phrase "Took care of her like she was their own mother or grandmother" powerfully conveys the high level of empathy and dedication shown to patients.
• Determination and Perseverance: In challenging situations, such as navigating a "NOT stretcher friendly" hallway, the drivers demonstrated "a little finagling and perseverance" to ensure safe transport. This speaks to their problem-solving skills and commitment to patient well-being, even amidst obstacles.
• Professional and Well-Equipped Fleet: The mention of a "Mercedes Benz Metris" vehicle suggests a commitment to using modern, clean, and reliable vans that are specifically designed and equipped for patient transport, including for stretchers.
• Punctuality and Efficiency: Despite external delays (like hospital discharge processes), the drivers were "way earlier trying to get her home," indicating a proactive approach to timeliness and dedication to prompt service once the patient is ready.
• High Recommendation Rate: The positive customer experience culminates in a "highly recommend your company and call on you again" endorsement, signaling strong customer satisfaction and trust.
• Trained and Screened Personnel: Caliber emphasizes that their drivers are background and drug screened, trained in CPR and safe driving, providing peace of mind for patients and their families.
• Non-Emergency Focus: Their specialization in non-emergency medical transport fills a crucial gap, offering an affordable and appropriate solution for situations where an ambulance is not medically necessary but specialized assistance is required.

While there was one critical review mentioning reckless driving, it's important to note that this is an isolated incident among generally positive feedback regarding the direct patient care aspect. The overwhelming majority of detailed reviews, like the one provided, focus on the compassionate and professional service delivered by the transport teams, emphasizing their dedication to patient comfort and safety.

Contact Information

For specialized patient transportation services with Caliber Care+Transport in North Palm Beach, FL, you can reach them using the following contact details:

Address: 860 U.S. Rte 1 Ste 106A, North Palm Beach, FL 33408, USA

Phone: (615) 224-8457

Mobile Phone: +1 615-224-8457

It's important to note that while the address is in Florida, the phone numbers provided reflect a Tennessee area code. For scheduling transportation or any inquiries, calling these numbers directly would be the most effective way to connect with their centralized dispatch or local team.

Conclusion: Why this place is suitable for locals

For Floridians, particularly those in North Palm Beach and surrounding areas, Caliber Care+Transport offers a uniquely suitable and invaluable service that addresses a critical need in our community: specialized, compassionate non-emergency medical transportation. This is not a typical car rental service for leisure or general travel; it is a dedicated solution for individuals who require professional assistance and specially equipped vehicles to get to and from medical appointments, rehabilitation, or home from the hospital.

The glowing customer reviews profoundly illustrate why Caliber Care+Transport is so suitable for locals. The empathy and dedication of their team, as evidenced by drivers who "took care of her like she was their own mother or grandmother," resonate deeply within a community that values care for its elderly and vulnerable populations. For families navigating the complexities of healthcare, knowing there's a reliable service that goes "above and beyond" to ensure comfort and safety, even in challenging situations like navigating a "NOT stretcher friendly" hallway, provides immense peace of mind.

Furthermore, their operational model, emphasizing 24/7 availability for reservations and a fleet of clean, well-maintained vehicles like the Mercedes Benz Metris, ensures that patients can receive timely transport when needed. This is a vital service in Florida, where many residents are retirees or have specific mobility requirements, and standard transportation options may not suffice. Caliber Care+Transport fills this crucial gap, providing a dignified and professional alternative.

In sum, Caliber Care+Transport in North Palm Beach is highly suitable for Floridians because it offers more than just a ride; it provides a vital, caring, and professional lifeline for non-emergency medical transportation, delivered by a team committed to compassionate service. For any local family facing the challenges of patient mobility, this service comes highly recommended as a trustworthy and essential resource.

Caliber Care+Transport

860 U.S. Rte 1 Ste 106A, North Palm Beach, FL 33408, USA