Cathay Express Transportation

- 135-23 82nd Ave #1B, Jamaica, NY 11435

Introduction / Overview

For New Yorkers, especially those in the vast Queens borough and beyond, reliable and compassionate transportation for individuals with specific mobility needs is not just a convenience, but a critical service. Cathay Express Transportation, located in Jamaica, NY, stands out as a leading provider of non-emergency medical transportation (NEMT) and ambulette services. While the term "car rental" typically refers to self-driven vehicles, in the context of Cathay Express Transportation, it signifies their fleet of specialized vehicles and highly trained drivers dedicated to safely transporting individuals who require assistance. They are not merely a car service; they are a vital link in ensuring that seniors, individuals with disabilities, and patients can reach their medical appointments, therapy sessions, or personal destinations with comfort, dignity, and punctuality. Testimonials consistently highlight their exceptional professionalism and customer-oriented approach, making them a trusted choice for specialized transport throughout New York City, Long Island, and even parts of New Jersey. Their commitment to personalized care and timely service truly sets them apart in the demanding New York landscape.

Location and Accessibility

Cathay Express Transportation is conveniently situated at 135-23 82nd Ave #1B, Jamaica, NY 11435, USA. This strategic location in Jamaica, Queens, offers excellent accessibility for serving a broad client base across the New York metropolitan area. Jamaica is a major transportation hub, well-connected by numerous subway lines, Long Island Rail Road (LIRR) services, and extensive bus routes, making it relatively easy for caregivers or clients to reach their office for inquiries or coordination. Furthermore, its proximity to major roadways in Queens ensures efficient dispatch of their specialized vehicles to various neighborhoods and medical facilities throughout the borough and neighboring areas. This central placement allows Cathay Express Transportation to provide timely pick-ups and drop-offs, a crucial factor when dealing with medical appointments and the general flow of New York City traffic. Being located within a vibrant community underscores their dedication to serving the immediate needs of New Yorkers, making them a highly accessible and practical choice for those seeking specialized transportation services.

Services Offered

• Non-Emergency Medical Transportation (NEMT): This is Cathay Express Transportation's core service. They provide scheduled transportation for individuals to and from a wide range of medical appointments, including doctor's visits, hospital discharges, dialysis, chemotherapy, rehabilitation, and other healthcare facilities.
• Wheelchair Transportation: Specializing in ambulette services, their vehicles are specifically designed and equipped with hydraulic wheelchair lifts or ramps to safely and comfortably transport individuals who use manual or motorized wheelchairs, eliminating the need for transfers.
• Transportation for Persons with Disabilities: Beyond wheelchair users, they cater to individuals with various disabilities, ensuring their transport needs are met with appropriate assistance and vehicle accommodations.
• Senior Care Ambulette Services: A significant portion of their clientele includes senior citizens. They provide sensitive and supportive transportation for seniors to medical appointments, social engagements, personal errands (like grocery runs or pharmacy pickups), and family visits.
• Private Shuttle Service: In addition to medical transport, they offer private shuttle services using a fleet that may include vans, town cars, and even limousines for general private transport needs, such as airport transfers, recreational trips, or special events. This offers a reliable alternative to traditional taxis or ride-sharing apps.
• Door-to-Door Service with Assistance: Their service includes comprehensive "door-through-door" assistance, where drivers pick up clients directly from their residence, assist them into the vehicle, and help them to their destination, including navigating stairs if necessary.
• CPR Certified and First Aid Trained Drivers: A key feature highlighted by their website is that their drivers are CPR certified and first aid trained, providing an added layer of safety and peace of mind for passengers and their families.
• 24/7 Availability: They claim to offer service 24 hours a day, 7 days a week, providing round-the-clock access to their essential transportation services.
• Airport Pick-up and Drop-off for Handicap Travelers: They specifically offer handicap airport pickup services, ensuring accessible and timely transport to and from major airports like JFK.

Features / Highlights

• Highly Professional and Customer-Oriented Service: Customer reviews consistently praise Cathay Express Transportation for its professionalism, kindness, helpfulness, and punctuality. The recurring positive mentions of a driver named Jay highlight their commitment to consistent, high-quality service and personalized patient care, even remembering client preferences.
• Specialized Wheelchair Accessible Vehicles (WAVs): Their fleet is specifically customized and fitted with essential accessories like hydraulic lifts, extended high roofs, and comfortable seating to ensure maximum comfort and safety for wheelchair users and individuals with mobility issues.
• Trained and Certified Drivers: Drivers are not only professional but also undergo rigorous safety training, including CPR certification and first aid, which is a crucial highlight for medical transport, providing confidence in their ability to handle various situations.
• Punctuality and Reliability: Repeated customer feedback emphasizes their consistent punctuality ("always on time") and reliability, which is paramount for medical appointments and avoiding stress for patients and their families.
• Comprehensive Door-to-Door Assistance: The level of assistance provided, including helping patients from their door and into the vehicle, signifies a commitment to full-service care that goes beyond simple transportation.
• Broad Service Area: Beyond New York City's five boroughs, Cathay Express Transportation extends its services to Long Island, Upstate New York, and New Jersey, offering a wide coverage area for clients.
• Privacy and Comfort Focus: Reviews commend drivers for being respectful of patient privacy and comfort, indicating a mindful and empathetic approach to specialized transportation.

Contact Information

Address: 135-23 82nd Ave #1B, Jamaica, NY 11435, USA

Phone: (212) 261-5555

Mobile Phone: +1 212-261-5555

Conclusion: Why this place is suitable for locals

For New Yorkers, especially those in Queens and the wider metropolitan area who require specialized medical or accessible transportation, Cathay Express Transportation stands out as an exceptionally suitable and highly recommended service. In a city where navigating mobility challenges can be daunting, Cathay Express provides a crucial, compassionate, and professional solution. Their core strength lies in their unwavering commitment to non-emergency medical transportation, utilizing a fleet of state-of-the-art wheelchair-accessible vehicles. This ensures that individuals with disabilities, seniors, and patients can travel safely, comfortably, and with dignity. The consistent positive feedback from customers, particularly highlighting drivers like Jay, underscores their dedication to punctuality, personalized care, and respectful service – qualities that are paramount when dealing with vulnerable populations. Their drivers' CPR and first aid certifications provide an invaluable layer of security and peace of mind for families. The convenient Jamaica, Queens, location offers excellent accessibility for coordinating services across the boroughs, Long Island, and even parts of New Jersey. Unlike generic car services, Cathay Express Transportation is purpose-built to address the unique needs of those requiring more than just a ride, offering "door-through-door" assistance and a deep understanding of patient comfort and privacy. For New Yorkers seeking a truly professional, reliable, and empathetic transportation partner for their loved ones' medical appointments or personal mobility needs, Cathay Express Transportation proves to be not just a suitable choice, but arguably the best in class for specialized services.

Cathay Express Transportation

135-23 82nd Ave #1B, Jamaica, NY 11435, USA