Dimmples Car Rentals

- 5815 Millbank Rd A, Columbus, OH 43229

For residents in Ohio, particularly in a large metropolitan area like Columbus, the need for a reliable car rental service can arise for various reasons – from a quick weekend trip, to covering for a vehicle undergoing repairs, or even for specialized transportation needs. When exploring options, it's natural to seek out local businesses that might offer unique services or competitive pricing. Dimmples Car Rentals, with an address listed at 5815 Millbank Rd A, Columbus, OH 43229, USA, positions itself as a car rental provider in the Columbus area.

However, for any local consumer considering a car rental, due diligence is paramount. Understanding the nature of the business, its operational practices, and the experiences of other customers is crucial before committing to any service. This article aims to provide an objective overview of Dimmples Car Rentals based on the information available and public customer reviews, to help Ohioans make informed decisions about their transportation needs.

Dimmples Car Rentals lists its address as 5815 Millbank Rd A, Columbus, OH 43229, USA. This address appears to be in a residential area of Columbus. For local users, the accessibility of a car rental service is typically a key factor. Traditional car rental agencies operate from commercial storefronts, often at airports, train stations, or dedicated commercial lots, providing clear facilities for vehicle pick-up, drop-off, and customer service.

Publicly available reviews, however, raise significant concerns regarding the nature of this address. Customers have noted that the business appears to operate from a "RESIDENTIAL APARTMENT," leading to questions about its legitimacy as a conventional car rental agency. This residential setting contrasts sharply with the typical operational model of established car rental businesses and could present challenges for customers expecting a standard, professional car rental environment. The implications of operating from a residential address may affect how easily customers can locate the "office," view vehicles, or conduct transactions in a secure and professional setting.

Based on general information associated with car rental businesses and limited public data, Dimmples Car Rentals, as a purported car rental service, would typically offer vehicles for temporary use. Their website lists various vehicle categories including:

• All-Terrain: Vehicles suitable for various terrains.

• Compact Sedans: Such as a Nissan Sentra or similar, typically for fuel efficiency and city driving.

• Compact SUVs: Such as a Honda CR-V or similar, offering more space than a sedan.

• Full-Size Sedans: Offering more comfort and space.

• Full-size SUVs: Providing ample space for passengers and luggage.

• Sports Cars: For those seeking a more spirited driving experience.

• Third Row SUVs: For larger groups or families needing extra seating.

• Trucks: For hauling or specific utility needs.

• Vans/Minivans: Ideal for larger groups or significant cargo.

However, it is critically important to note that customer reviews severely contradict the impression of a standard car rental operation. Customers have reported issues where services were not delivered as promised, including allegations of being "denied for a car" after booking and payment issues. Furthermore, concerns have been raised about payment methods, with one customer stating that the business "claims she only takes zelle or cash," which is an unusual and potentially risky payment structure for a legitimate car rental company that typically relies on credit card pre-authorizations for security deposits and payment tracking.

A legitimate car rental business aims to provide features and highlights that enhance the customer experience. These typically include a reliable fleet, transparent pricing, professional customer service, and robust booking and payment systems. However, based on the customer reviews provided, Dimmples Car Rentals appears to have significant issues in these areas, rather than positive highlights.

• Negative Reviews and Allegations of Scam: The most prominent "feature" highlighted by customers are strong warnings of a "Horrible experience" and allegations of a "Fake business" and a "scam." Reviewers explicitly advise others to "Stay away from this company!!!" and to "DON'T FEED IT!!!!" These serious accusations of fraudulent activity, including claims of money being "stolen," are critical red flags for any prospective customer.

• Inconsistent Communication and Accessibility: Customers have reported that the company is "not always respond on calls and emails" and instances where the office was found empty. One customer mentioned having to "leave a message at Toyota service desk," suggesting a lack of a dedicated, accessible customer service point. This unreliability in communication is a major concern for a service business.

• Questionable Payment Practices: The stated preference for Zelle or cash payments, and alleged issues with returning funds, stand out as an unusual and potentially problematic "feature." Reputable car rental agencies almost universally require a major credit card for security, fraud prevention, and transparent transaction tracking.

• Concerns About Review Authenticity: One review critically points out that the very few "positive reviews" are "worded nearly identical AND every one is a full 5 stars," suggesting they might not be genuine. This raises significant doubts about the reliability of any positive feedback associated with this business.

• Lack of Professional Infrastructure: The comment that "No 'REAL' car rental agency does 'BUSINESS' from a RESIDENTIAL APARTMENT" highlights a severe lack of the professional infrastructure expected of a legitimate car rental service. This absence of a proper commercial facility is a strong indicator of potential operational irregularities.

The provided contact information for Dimmples Car Rentals is:

Address: 5815 Millbank Rd A, Columbus, OH 43229, USA

Phone: (614) 962-1192

Mobile Phone: +1 614-962-1192

However, customers have reported issues with these contact methods, stating that the business has "proceeded to give us the wrong phone number 3 times" and that calls and emails often go unanswered. Given the serious allegations in customer reviews, potential customers in Ohio should approach any contact with this business with extreme caution and verify all information independently.

Based on the provided information and compelling customer reviews, Dimmples Car Rentals, located at 5815 Millbank Rd A, Columbus, OH 43229, USA, is NOT suitable for locals in Ohio seeking a reliable and trustworthy car rental service. The overwhelming and highly critical customer feedback strongly suggests that this business operates in a manner that is inconsistent with legitimate and professional car rental practices.

Key reasons for its unsuitability include:

• Serious Allegations of Fraud and Scam: Multiple reviews explicitly accuse the business of being a "scam" and engaging in practices where customers' money was allegedly "stolen." This is the most significant warning and should deter any prospective renter.

• Lack of Legitimate Business Premises: The observation that the business operates from a "RESIDENTIAL APARTMENT" rather than a commercial facility is a major red flag, indicating a potential lack of proper licensing, insurance, and professional infrastructure required for a car rental agency.

• Unreliable Communication and Customer Service: Reports of unanswered calls and emails, incorrect phone numbers, and staff being unreachable demonstrate a profound lack of accessible customer support, which is vital for any service-oriented business.

• Questionable Payment Practices: The alleged preference for Zelle or cash payments, and difficulties in receiving refunds, are highly suspicious and do not align with standard, secure financial practices of reputable car rental companies.

For Ohio residents, especially those in the Columbus area, it is paramount to choose car rental providers that demonstrate transparency, reliability, and professional conduct. The information available about Dimmples Car Rentals directly contradicts these essential qualities. Locals are strongly advised to exercise extreme caution and consider established, verifiable car rental companies with a proven track record of legitimate operations and positive customer experiences to ensure their safety, financial security, and peace of mind when needing transportation in Ohio.

Dimmples Car Rentals

5815 Millbank Rd A, Columbus, OH 43229, USA