Dollar Car Rental - Portland (MAINE) International Jetport Photos










Dollar Car Rental - Portland (MAINE) International Jetport Introduce
Welcome to Maine, the Pine Tree State! Whether you're a local resident embarking on a road trip or a visitor arriving via air, securing reliable transportation is the key to exploring all the natural beauty and coastal charm our state offers. This informative guide focuses on the car rental options provided by Dollar Car Rental at the Portland International Jetport (PWM), ensuring you have the details you need for a smooth and straightforward experience on your journey.
The goal is to provide a clear, engaging, and professional overview of the Dollar Car Rental location in Portland, addressing everything from accessibility to the types of vehicles available for your travel needs across Maine.
Dollar Car Rental - Portland (MAINE) International Jetport is a car rental agency strategically located to serve travelers flying into the heart of Southern Maine. As a key service provider at the busy Portland Jetport, this location aims to offer a variety of rental vehicles and services to meet diverse customer needs, from short-term city rentals to extended leases for exploring the stunning Maine coastline and interior.
Notably, the business identifies as women-owned, contributing to the diversity of local enterprises. By offering convenient on-airport access, Dollar provides an immediate solution for ground transportation the moment you step off your flight. For many in the region, a reliable rental vehicle is indispensable for navigating both the Portland metropolitan area and the wider, often more rural, areas of Maine.
The convenience of an airport location makes Dollar Car Rental at PWM highly accessible for both incoming travelers and local residents needing a temporary vehicle. You can find the Dollar counter directly at:
Address: 1001 Westbrook St, Portland, ME 04102, USA.
This address places the agency within the Portland International Jetport complex, making for an easy transition from your flight to your rental car. Customers typically follow the airport signage directly to the consolidated car rental area.
Accessibility is a key feature of this location, as the facility offers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These provisions are essential for ensuring a welcoming and practical experience for all customers needing accessible services. Based on public information, the rental desk is typically located in the car rental center within the terminal, allowing customers to walk to the counter upon arrival.
Dollar Car Rental provides a range of services designed to make your rental experience simple and affordable. Their offerings include:
- Diverse Fleet Selection: Vehicles ranging from economical compact cars like the Chevrolet Spark, mid-size sedans such as the Nissan Sentra or Volkswagen Jetta, to larger SUVs like the Nissan Rogue or Chevrolet Equinox, and even full-size options like the Chevrolet Malibu, cater to various travel group sizes and luggage needs.
- Online Reservation and Management: Booking your vehicle in advance through their online platform is encouraged to secure the best rates and vehicle availability, especially during Maine’s busy tourist seasons.
- Payment Flexibility: They accept a variety of payment methods, including major credit cards and debit cards, as well as modern NFC mobile payments, providing options for most customers.
- Additional Rental Services: Customers can typically request supplemental items for a daily fee, such as child car seats, infant seats, or booster seats, and may be able to utilize adaptive driving tools like hand controls or pedal extenders for drivers with reduced mobility.
- Fuel Options: While policies can vary, standard rentals require the vehicle to be returned with the same fuel level as pick-up, though some rates may include a fuel purchase option, allowing return without immediate refueling.
Several distinct features make the Dollar Car Rental location at the Portland Jetport stand out, particularly for members of the local community and frequent travelers:
- Women-Owned Business: The franchise at this location identifies as women-owned, supporting diverse business ownership in the Maine economy.
- Active Military Discounts: Dollar is proud to offer discounts and special rates for active military personnel and veterans. This can include a percentage off base rates and fee waivers for additional drivers or underage drivers, often facilitated through partnerships like Veterans Advantage. It is recommended to inquire directly or check their official programs for the most current military and government rates.
- Airport Convenience: The on-site location means customers do not need an external shuttle service, providing the fastest transition from airplane to automobile.
- Vehicle Variety: The fleet includes popular models suited for Maine’s roads, such as the Small SUV class (e.g., Nissan Rogue or similar), which provides comfort and capacity for exploring coastal towns and wooded areas.
For current operating hours, vehicle availability, and specific rental policies, contacting the agency directly is always the best approach.
Address: 1001 Westbrook St, Portland, ME 04102, USA
Phone: (866) 434-2226
Mobile Phone: +1 866-434-2226
It is recommended that customers call ahead for detailed information regarding vehicle-specific reservations, required deposit amounts (which vary by car type and payment method), and to confirm the application of any military or membership discounts.
Choosing Dollar Car Rental at the Portland International Jetport can be an excellent decision for a few key reasons, especially for travelers prioritizing value and convenience. The most compelling reason is the on-airport location, which provides immediate access to your vehicle as soon as you land, saving time and simplifying logistics.
For military families and veterans, the availability of active military discounts and benefits is a significant advantage, often including substantial savings and policy waivers. Supporting a women-owned business is also a positive factor for those who value local business diversity. The range of vehicles—from compact cars ideal for city driving and gas savings to SUVs perfect for trips up the coast to Acadia National Park—ensures there is a suitable option for almost any Maine itinerary.
However, potential customers should also be aware of the feedback shared by previous renters. While public data suggests some customers have had positive experiences with the convenience and vehicle availability, a small segment of reviews highlights concerns. Specifically, some past customers have reported issues regarding vehicle cleanliness and condition upon pickup, as well as dissatisfaction with certain interactions concerning billing, upselling, and customer service responsiveness.
One review mentioned a car being "filthy," while another cited a vehicle with a dent and a confusing process upon return, where staff stated they "don't worry about scratches and dents" but failed to inspect it at the time. Furthermore, a customer reported a discrepancy in quoted upgrade pricing and described staff interactions as "rude," which resulted in a negative experience.
Therefore, while the company offers competitive pricing and strong structural advantages (location, discounts), customers are strongly advised to take a few proactive steps to ensure a satisfactory rental:
- Thoroughly inspect the vehicle before leaving the lot and document *all* existing damages, no matter how minor, on the rental agreement form before signing.
- Review all final pricing and terms at the counter carefully, especially any offered upgrades or insurance, to ensure they match the initial quoted rate.
- Keep a record of all interactions and documentation, including the final receipt, for reference.
By taking these precautions, you can maximize the benefits of Dollar's convenient location and competitive rates while enjoying your travels through the beautiful landscapes of Maine.
Dollar Car Rental - Portland (MAINE) International Jetport Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Dollar Car Rental - Portland (MAINE) International Jetport Location
Dollar Car Rental - Portland (MAINE) International Jetport
1001 Westbrook St, Portland, ME 04102, USA
Dollar Car Rental - Portland (MAINE) International Jetport Reviews
payfeesflightcleanpick upreceiptfueltollstankdesk
★ 5★ 4★ 3★ 2★ 1The car was filthy! There were foot prints on the passenger side windshield. When we opened the truck there were pine needles.The car had a dent going down the passenger side. When we brought to there attention they gave us a form to fill out to document all the scratches and dents. They did not come out to check it for themselves. Upon returning the car - we mentioned it and were told - "we don't worry about scratches and dents".Customer service - fail!
Sep 30, 2025 · Christine PeaveyMy wife booked a car through Hotwire. They quoted her a $8 a day upgrade at the counter and then charged her $40 a day. She explained the situation, but almost everyone at the counter was rude about it. They made her cry. The manager was no help whatsoever and refused to provide me her contact information. I would not rent from them if my life depended on it.
Jun 16, 2025 · Richard KrasuskiI rented and prepaid for a car for a week. Upon picking up the vehicle I was charged an extra $500 in fees and charges with no explanation why. The receipt does not properly state what these charges are, only vague three letter charges. This company is awful. I received an email saying I would be contacted, but that was it. I was never contacted or had an explanation.
Aug 07, 2025 · E LuceroHad reservation for 2 rentals. Tried to check in online the day before but kept getting errors when trying to upload pics of license. Kept getting a website error. Waited in line for exactly an hour before being helped. Everyone in line was miserable. What makes this worse is we saw several employees (6 or 7) but somehow only one young black girl was actually hustling to help customers - this young lady deserves a raise. Others were waltzing around with food and drink. It was hard to tell if they were on lunch break because they would meander up to the desk and help 1 person then walk off and appear with drinks and food. Not to mention no one was policing the Hertz Gold Member line so people were skipping the line which is why it took an hr long to get served. After all that BS we finally got our 2 rentals. SUV's were in great shape, clean and tanks were full and both had around 10k miles on them. We were very happy with the actual cars. Then we noticed 3 different holds on our CC accounts. Only one we were informed about for incidentals. It was around $500 total in holds and after the holds went through only $99 was actually charged, which was the correct amount. I don't know if I'll ever use dollar again...we did get pressured to add all the extras for coverages and tolls and gas which would have more than doubled the initial cost (we both carried the correct insurance to satisfy requirement to decline all that extra protection through our own personal insurance and also we had AAA, we were not driving that many miles so didn't need that gas tank package and only went through the tolls twice for a total of $1.50 so didn't need the toll package for $15 each). Returning the car during business hours was very easy at the airport however.
Aug 07, 2025 · Big ThugI booked online and carefully chose my coverages, and I got charged MUCH MORE than I originally signed up for, doubling the cost of my rental car, very discouraging to get taken for twice what I signed up for. I would advise AGAINST using this company, they stole from me.
Oct 06, 2025 · Luann Abma
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