Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For the residents and visitors of Ellicott City, Maryland, and the broader surrounding areas, having access to reliable and convenient transportation is paramount. Whether it's for daily commutes, weekend getaways to Maryland's beautiful state parks, or simply needing a temporary vehicle while yours is in the shop, a trustworthy car rental service is invaluable. Enterprise Rent-A-Car, a globally recognized name in mobility solutions, has a well-established presence in Ellicott City, offering a diverse fleet and customer-focused services tailored to meet the needs of the local community.
Maryland is a state of contrasts and opportunities, from the historic charm of Old Ellicott City itself to the vibrant urban landscape of Baltimore, or the serene tranquility of the Chesapeake Bay. Exploring these varied destinations truly comes alive with the freedom of a rental car. Public transportation options can be limited outside of major urban corridors, making a personal vehicle a necessity for many. Enterprise Rent-A-Car understands these local dynamics, striving to provide solutions that make navigating Maryland both easy and enjoyable, allowing you to create your own itinerary and explore at your own pace.
The Enterprise Rent-A-Car branch in Ellicott City is conveniently located at 10270 Baltimore National Pike, Ellicott City, MD 21042, USA. This prime location on Baltimore National Pike (US-40) ensures excellent accessibility for individuals living in Ellicott City, Columbia, Catonsville, and other neighboring communities in Howard and Baltimore counties. Being situated on a major route, it's easy to reach from both local roads and larger highways.
The proximity to major thoroughfares like US-40 and easy connections to MD-29, MD-100, and I-70 make this Enterprise location particularly convenient for travelers heading towards Baltimore, Washington D.C., or other parts of Maryland. Whether you're dropping off your personal car for service nearby, arriving by ride-share, or simply live in the vicinity, the Ellicott City branch offers a straightforward pick-up and drop-off experience, contributing to a seamless start and end to your rental.
Enterprise Rent-A-Car is known for its comprehensive range of services designed to cater to a wide variety of customer needs. The Ellicott City branch typically offers:
Daily, Weekly, and Monthly Rentals: Providing flexible rental periods to suit short trips, extended vacations, or temporary vehicle needs while your personal car is being repaired.
Diverse Vehicle Fleet: A wide selection of clean, modern, and well-maintained vehicles. This often includes fuel-efficient economy and compact cars for budget-conscious travelers, comfortable sedans for everyday commuting, spacious SUVs for family trips, minivans for larger groups, and sometimes even luxury vehicles for special occasions. Options for specific features like GPS and child safety seats are typically available as add-ons.
Pick-Up Service: A standout service where Enterprise will often pick up customers from their home, office, or repair shop within a certain radius, and bring them to the rental office, adding significant convenience, particularly if your car is out of commission.
After-Hours Return: For added flexibility, this location offers an after-hours drop-off service, allowing customers to return vehicles outside of regular business hours. Instructions for this process are typically provided at pick-up.
Corporate and Business Rentals: Tailored rental programs and rates for businesses, supporting employee travel and company fleet needs.
Insurance Replacement Rentals: Working directly with insurance companies, Enterprise facilitates seamless replacement vehicle services for customers whose cars are undergoing repairs after an accident.
Enterprise Rent-A-Car at 10270 Baltimore National Pike in Ellicott City is highlighted by several key features that contribute to its reputation and customer satisfaction:
Exceptional Customer Service: Many customer reviews praise the friendly, professional, and helpful staff who go the "extra mile" to ensure needs are met. This often includes quick service and clear communication, making the rental process efficient and pleasant.
Well-Maintained and Clean Vehicles: Customers consistently commend the cleanliness and excellent condition of the rental vehicles, ensuring a comfortable and reliable driving experience.
Seamless Pick-up and Drop-off: The processes for both obtaining and returning a vehicle are frequently cited as being smooth and hassle-free, which is crucial for busy individuals.
Reliability and Trust: Enterprise is a globally recognized brand synonymous with reliability. This local branch upholds that standard, giving customers confidence in their rental choice.
Convenient Location for Locals: Its strategic position on Baltimore National Pike makes it an easy and practical choice for residents of Ellicott City and surrounding communities, minimizing travel time to and from the rental office.
Loyalty Program (Enterprise Plus): Enterprise offers a loyalty program where frequent renters can earn points for free rental days, providing added value for repeat customers.
Address: 10270 Baltimore National Pike, Ellicott City, MD 21042, USA
Phone: (410) 480-9664
Mobile Phone: +1 410-480-9664
For reservations, inquiries about vehicle availability, or to arrange a pick-up, customers can contact the Ellicott City branch directly using the provided phone numbers. It is always recommended to book in advance, especially during peak seasons, to ensure the availability of your preferred vehicle type.
For residents of Ellicott City and throughout Maryland, Enterprise Rent-A-Car at 10270 Baltimore National Pike stands out as an exceptionally suitable choice for all car rental needs. Its established reputation for reliability and customer service, as evidenced by positive local reviews, means you can trust that your transportation needs will be met with professionalism and efficiency. The convenient location makes it a practical option whether you're dealing with a car repair, hosting out-of-town guests, or planning a family vacation within or outside the state.
The branch's willingness to go the "extra mile" with services like customer pick-up truly sets it apart, minimizing disruption to your schedule. The diverse, clean, and well-maintained fleet ensures that you'll find the right vehicle for any occasion, from a quick trip to the grocery store to a scenic drive along Maryland's historic routes. By choosing Enterprise, locals are not just renting a car; they are opting for a seamless, stress-free experience backed by a commitment to quality and convenience, allowing them to fully enjoy all that Maryland has to offer.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10270 Baltimore National Pike, Ellicott City, MD 21042, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Hello I would like to share my delightful experience with Enterprise Rental Car. The staff at Enterprise is very friendly and go the extra mile to get my needs met every time! The vehicles are very clean and are the best vehicles I have ever driven. The location is very convenient and the customer service folks are always quick to get me on my way. I trust them to make my plans a reality.Thank you Enterprise
May 06, 2025 · Scott CarterI had a great experience renting from the Ellicott City Enterprise.Both Marvin and Ryan assisted me with my pickup process and were professional, kind, and helpful.Also, my car was very clean and the drop-off process was also seamless!When I’m in Maryland again, I will definitely choose Enterprise for my rental services and I recommend this location to anyone!
Mar 28, 2025 · Amanda BurkeTerrible experience — avoid this rental officeI had a very frustrating experience with this location. After being in a car accident in Pennsylvania, I rented a vehicle there and needed to exchange it at this Maryland office. Initially, they told me no cars were available. However, when I checked online, I saw vehicles were listed, so I made a reservation and returned to the office. At that point, they claimed they couldn’t exchange the car mid-contract. I showed them that my original contract was only for two days, but they still resisted and said they needed authorization from higher up.Only after I said I would return the original vehicle and start a new contract through my insurance did they agree to help — but not without complaining. They mentioned the van I originally rented wasn't popular and that it would negatively impact their business. It felt like all the pushback was simply because they didn’t want the van returned. In the end, they reluctantly gave me a Mitsubishi Mirage, which was honestly the worst car I’ve ever driven.The trouble didn’t end there. I returned the car using the drop box, but received no confirmation call or email. After two days, I called the office and was told I needed to contact the original PA office to terminate the contract. When I did, the PA office completed the termination but told me the MD office could have done it as well.With all this back and forth and poor customer service, I will absolutely never use this rental office again.
May 06, 2025 · Yousang HwangI had a very positive experience renting a car from here. The manager went out of her way to make sure that I was happy with my rental and even was able to provide something smaller than what I was supposed to rent in the 1st place. I was extremely happy with her outstanding service.
Mar 22, 2025 · Susan BoyanMy car insurance connected me with Enterprise and I have no complaints. I loved driving the Mitsubishi Mirage, and the staff are polite and accommodating from start to finish. I had questions about possibly buying a car from Enterprise and how to measure scratches/dents if anything came up hypothetically, both questions were answered with full clarity.
Feb 07, 2025 · Moroti
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