Enterprise Rent-A-Car

- 132 E Baseline Rd, Mesa, AZ 85210

For residents of Arizona, especially those in the bustling East Valley, access to reliable and convenient transportation is absolutely essential. Whether your personal vehicle is undergoing repairs, you need an extra set of wheels for a family trip to one of Arizona's many attractions, or you simply require temporary transportation for daily errands, a dependable car rental service can make all the difference. Among the various options in Mesa, the Enterprise Rent-A-Car branch located on E Baseline Road has carved out a positive reputation for its customer-focused approach and practical solutions.

While Enterprise is a globally recognized brand, the strength of its local branches often lies in their ability to cater to community needs with personalized service. This article will provide a detailed overview of the Enterprise Rent-A-Car at 132 E Baseline Rd in Mesa, AZ, from the perspective of local Arizonans. We will explore its accessible location, the range of services it provides, key highlights from customer experiences that demonstrate its suitability for locals, and essential contact information, helping you decide if this is your next go-to for car rentals in the Grand Canyon State.

The Enterprise Rent-A-Car location discussed is conveniently situated at 132 E Baseline Rd, Mesa, AZ 85210, USA. This address places it along a major east-west arterial road in Mesa, a large and populous city in Maricopa County, Arizona. Baseline Road is a well-known thoroughfare that connects various residential areas, commercial centers, and provides easy access to other major roads and highways in the East Valley.

For residents of Mesa, Tempe, Chandler, and even parts of Gilbert, this location offers a high degree of accessibility. It helps avoid the often busier airport rental counters, making pick-ups and drop-offs quicker and more straightforward for locals. Its position within a readily navigable part of Mesa means that customers can quickly get on their way, whether heading to work, visiting family, or embarking on a road trip across Arizona. The strategic placement of this branch underscores its commitment to serving the local community with ease and efficiency.

Enterprise Rent-A-Car, particularly a well-regarded local branch like the one on Baseline Road in Mesa, provides a comprehensive array of services designed to meet diverse customer needs.

• Extensive Vehicle Selection: This location offers a wide range of vehicles, from fuel-efficient economy and compact cars, ideal for single drivers or couples, to comfortable mid-size and full-size sedans like the Chevrolet Malibu. They also typically provide SUVs for families or those needing more space, minivans for larger groups, and sometimes specialty vehicles like convertibles (e.g., Ford Mustang Convertible) for leisure. This variety ensures customers can find a car suited to their specific purpose.

• Flexible Rental Periods: Whether you need a vehicle for a single day, a week, or a longer duration while your car is in the shop, Enterprise offers flexible rental terms to accommodate various temporary transportation needs.

• Replacement Rentals (Insurance Direct Billing): A common service for this branch, as indicated by reviews, is providing rental vehicles for customers whose personal cars are undergoing repairs, often working directly with insurance companies for seamless billing.

• After-Hours Service: For added convenience, customers can typically return vehicles after regular business hours by parking the car, locking the doors, and depositing keys in a secure drop box.

• Additional Driver Option: Spouses or domestic partners who meet age and license requirements can often be added as authorized drivers at no additional charge. Other additional drivers may incur a daily fee.

• Protection Products: Enterprise offers various optional protection products, including Damage Waiver (DW) to reduce financial responsibility for vehicle damage, Roadside Assistance Protection (RAP) for emergencies like lockouts or flat tires, and Personal Effects Coverage (PEC) for belongings.

• Refueling Options: Customers have choices for fuel management upon return: prepay for a full tank, have Enterprise refuel and charge for it, or return the vehicle with a full tank themselves.

The Enterprise Rent-A-Car location on E Baseline Rd in Mesa consistently receives positive feedback, highlighting several key features that make it a preferred choice for locals:

• Exceptional Front Counter Staff: Reviewers frequently praise the "great service from all of the front counter employees on pick up and drop off days." Specifically, individuals like Chance and Brian are commended for being "amazing to work with" and for their "great customer service." This indicates a branch that prioritizes friendly, helpful, and professional interactions.

• Accommodating and Flexible: The staff goes above and beyond to ensure customer satisfaction. A notable highlight is their willingness to "swap me out into a Chevy Malibu" when a Mustang Convertible wasn't suiting a customer's needs. This flexibility and desire to find the "perfect" car for the customer, even if it means changing vehicles, is a significant plus.

• Reliable and Well-Running Vehicles: Customers generally report that cars are "fine and ran well," with "no issues" mechanically. This reliability is crucial for peace of mind, especially when using a rental for important needs like family repairs or road trips across Arizona.

• Seamless Pick-up and Drop-off: The processes are described as smooth and efficient, contributing to a hassle-free rental experience. This saves valuable time for busy Arizonans.

• Positive Overall Experience: Despite minor issues like cleanliness or low windshield washer fluid, customers consistently express overall happiness with their experience and indicate a high likelihood of returning for future rentals ("would most likely do it again"). This speaks to the branch's ability to create a generally satisfying customer journey.

• Understanding of Customer Needs: The staff's ability to assist a "Grandma" into a "Grandma car" (Chevy Malibu) demonstrates an understanding of diverse customer requirements and a willingness to match the right vehicle to the right person, prioritizing comfort and practicality over flashiness if that's what's needed.

To connect with the Enterprise Rent-A-Car branch on E Baseline Rd in Mesa, Arizona, please use the following contact details:

Address: 132 E Baseline Rd, Mesa, AZ 85210, USA

Phone: (480) 969-7783

Mobile Phone: +1 480-969-7783

Their business hours are typically Monday-Friday: 7:30 AM - 5:30 PM, and Saturday: 8:00 AM - 12:00 PM, with Sundays closed. It's always a good idea to confirm hours, especially on holidays. You can use these numbers to make reservations, inquire about vehicle availability, discuss rental policies, or address any questions you may have. The highly-rated staff, including Chance and Brian, are ready to assist you.

For locals in Arizona, the Enterprise Rent-A-Car branch at 132 E Baseline Rd in Mesa stands out as a highly suitable and reliable choice for their car rental needs. The reasons are rooted in the consistent positive feedback from customers, which highlights aspects particularly important to residents navigating daily life and travel in the Grand Canyon State.

Firstly, the exceptional customer service provided by the front counter employees, explicitly mentioning individuals like Chance and Brian, creates a welcoming and supportive environment. For Arizonans needing a rental while their own car is in the repair shop, or planning a crucial family trip, this personalized, accommodating approach makes a significant difference. Knowing that the staff will go the extra mile to find a suitable vehicle and ensure a smooth experience, even if it means swapping out a car that doesn't quite fit, builds immense trust and fosters loyalty.

Secondly, the branch's convenient location on E Baseline Road in Mesa makes it highly accessible for a vast segment of the East Valley population. This local accessibility means less time wasted in traffic or navigating complex airport rental procedures, allowing locals to quickly get the transportation they need for their busy schedules.

While some minor cleanliness issues were noted, the overall reliability of the vehicles and the staff's commitment to ensuring a positive experience outweigh these small points. The ability to trust that the car will run well and that any concerns will be met with helpful assistance makes Enterprise on Baseline Road a dependable partner. In a state where personal transportation is a cornerstone of daily life and exploration, having a local car rental option that combines great service, convenient access, and reliable vehicles makes this Enterprise branch an excellent choice for any Arizonan's rental needs.

Enterprise Rent-A-Car

132 E Baseline Rd, Mesa, AZ 85210, USA