Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For New Yorkers on Long Island, the need for a reliable car rental service often arises, whether for routine daily tasks, special occasions, or when personal vehicles are undergoing maintenance. Having a trusted local option that offers both convenience and a diverse fleet can make all the difference in navigating the demands of the New York metropolitan area. This article provides a clear, engaging, and factual overview of **Enterprise Rent-A-Car** located at 397A Jericho Turnpike in Mineola, NY. We aim to help you, as a local user, learn more about this specific branch, its services, and what you might expect when choosing them for your car rental needs.
Life in New York often requires flexibility in transportation. While public transit is extensive, there are countless scenarios where only a rental car can provide the necessary freedom and capacity. Perhaps you need a temporary vehicle while your car is in the shop across the street, as one satisfied customer noted, or you're planning a weekend getaway that requires more space than your everyday ride. Enterprise Rent-A-Car, a widely recognized name in the industry, aims to meet these varied local demands through its Mineola branch. We will explore the specific advantages and considerations of this location to give you a comprehensive picture.
Choosing a car rental company involves more than just selecting a vehicle; it’s about the entire customer experience. Factors such as ease of check-in and check-out, the professionalism of the staff, and the condition of the rental car are paramount. While positive experiences highlight efficiency and polite service, it's also important to acknowledge and learn from less satisfactory encounters, such as issues with vehicle cleanliness or unresolved concerns. This guide will delve into these aspects, drawing from actual customer feedback to provide a balanced perspective on what Enterprise Rent-A-Car in Mineola offers to its clientele.
Ultimately, an informed decision about your car rental needs comes from understanding the specifics of a local branch. From its accessibility and typical services to the reported quality of its vehicles and customer interactions, every detail plays a role. Our in-depth look at the Enterprise Rent-A-Car branch at 397A Jericho Turnpike in Mineola is designed to equip you with the necessary information to confidently choose them for your next rental, ensuring your travels across New York are as convenient and pleasant as possible.
---The **Enterprise Rent-A-Car** branch is conveniently located at **397A Jericho Tpke, Mineola, NY 11501, USA**. Mineola is a central village in Nassau County, Long Island, making this Enterprise location highly accessible for residents throughout Long Island and those commuting from parts of Queens. Jericho Turnpike is a major commercial artery, ensuring high visibility and straightforward navigation to the branch.
For New Yorkers utilizing public transportation, the Mineola location benefits from its proximity to the Mineola Long Island Rail Road (LIRR) station, a significant hub that offers direct connections to and from Penn Station in Manhattan. From the LIRR station, the branch on Jericho Turnpike is generally within a reasonable distance, potentially a short walk or a brief ride via local Nassau Inter-County Express (NICE) bus services or ride-share. This connectivity makes it a practical option even for individuals who do not have a personal vehicle to reach the rental office.
For drivers, the location on Jericho Turnpike provides direct and efficient access from various parts of Long Island. This major roadway is well-connected to other key arteries and parkways, allowing for relatively smooth travel to and from the rental location. The suburban setting of Mineola typically experiences less severe traffic congestion than the inner boroughs of New York City, contributing to a quicker and more pleasant experience during vehicle pickup and drop-off. The convenience of having the office "just across the street from my office," as one customer noted, highlights its strategic placement for many local professionals and residents.
Choosing a car rental branch in Mineola like this Enterprise location offers distinct advantages for locals seeking efficiency and convenience. Its ease of access, combined with its prominent position on a major road and proximity to public transit options, makes it a suitable choice for hassle-free car rentals, whether for daily needs or longer trips within the wider New York metropolitan area.
---Diverse Vehicle Fleet: Enterprise Rent-A-Car typically offers a comprehensive range of vehicles to cater to various customer needs. This includes **economy cars** for budget-conscious travel, **compact cars** for fuel efficiency and city driving, comfortable **mid-size** and **full-size sedans**, spacious **SUVs** for family travel or extra luggage, and **minivans** for larger groups. They also frequently offer **pickup trucks** and **cargo vans** for personal or business hauling needs. While some reviews mention issues with specific vehicles, the overall offerings aim to be broad.
Short-Term and Long-Term Rentals: The branch facilitates rentals for various durations, from daily and weekly needs for short trips or temporary replacements, to longer-term rentals for extended projects or seasonal requirements. Enterprise is known for its flexibility in rental terms.
Local Pickup Service (Available): Enterprise locations often offer a "pick-up service," where they can pick up customers from a nearby location to bring them to the rental office. This service, if available and utilized, enhances convenience, particularly for those whose personal vehicle is unavailable.
Optional Add-ons: Customers can typically choose from various additional options for a fee, such as GPS navigation systems, child safety seats, and various protection plans (like Damage Waiver and Extended Protection), to customize their rental experience and mitigate risks.
Corporate Account Services: Enterprise provides tailored solutions for businesses, including discounted rates and streamlined billing, making it a viable option for companies with frequent rental needs. Proof of employment or authorization may be required for corporate rates.
Roadside Assistance: Standard with Enterprise rentals, providing support in case of unexpected breakdowns or issues during the rental period, offering an essential layer of peace of mind.
Cross-Border Travel: Travel into Canada is generally allowed for specific vehicle classes (Economy through Full Size cars and Minivans), providing flexibility for longer trips.
Convenient Location for Locals: The branch's position on Jericho Turnpike in Mineola, and its proximity to other local businesses and offices, makes it highly convenient for residents and professionals in the area. One customer highlighted the extreme convenience of it being "just across the street from my office."
Professional and Polite Staff (Varying Experiences): One review specifically praises the staff for being "professional and polite" and providing "Great job team!" during check-in and check-out, indicating that positive, efficient interactions are a key feature for many customers.
Easy Check-in and Check-out Process: For some customers, the process of picking up and returning a vehicle is noted as "very easy," suggesting a streamlined and user-friendly experience.
Reputation of a Major Brand: As a branch of Enterprise Rent-A-Car, this location benefits from the brand's extensive network, standardized procedures, and generally diverse fleet, which can provide a sense of reliability and accessibility of support.
Vehicle Quality (Mixed Feedback): While a positive experience often implies good vehicle quality, a critical review highlights significant issues with a car that "reeks of cigarette smoke" and had "noticeable body and paint damage," indicating that vehicle condition can be inconsistent and should be thoroughly checked upon pickup.
For inquiries, reservations, or any assistance regarding your car rental needs at the Mineola location, you can reach **Enterprise Rent-A-Car** using the following contact details:
Address: 397A Jericho Tpke, Mineola, NY 11501, USA
Phone: (516) 746-0505
Mobile Phone: +1 516-746-0505
---For New Yorkers, especially those residing or working in and around Mineola and wider Long Island, **Enterprise Rent-A-Car at 397A Jericho Turnpike in Mineola, NY**, presents a convenient option for their vehicle rental needs. Its location is a significant advantage, particularly for those whose offices or homes are nearby, as highlighted by a satisfied customer who found it "very convenient" being "just across the street." This accessibility translates to less travel time and a more efficient experience for busy locals.
The positive feedback emphasizes several key aspects that make this branch suitable: the reported professionalism and politeness of the staff, and the ease of the check-in and check-out process. For many New Yorkers, a seamless and respectful interaction with service providers is paramount, and these attributes contribute to a less stressful rental experience. The ability to quickly get in and out, particularly when dealing with unexpected car issues, is invaluable. As a branch of a major national brand, it also offers the inherent benefits of a diverse fleet and consistent operational standards, which can be reassuring for renters.
However, it is crucial for local users to be aware of and consider the mixed customer experiences. The significant negative review detailing issues with a smoke-filled, damaged car and difficulties with resolution underscores the importance of thoroughly inspecting any rental vehicle upon pickup and immediately addressing any concerns with the staff, preferably obtaining written confirmation of any issues or agreements. While the convenience and positive service aspects are certainly appealing, proactive communication and careful inspection on the customer's part can help mitigate potential dissatisfactions.
In conclusion, for New Yorkers seeking a car rental solution in the Mineola area, Enterprise Rent-A-Car offers a physically convenient location and the potential for professional, efficient service. By exercising diligence and clear communication, local residents can likely leverage this branch for their short-term or long-term transportation needs, benefiting from its accessibility and the generally reliable framework of a large rental company.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
397A Jericho Tpke, Mineola, NY 11501, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I needed a rental when my car was hit by another vehicle. Enterprise has an office just across the street from my office, very convenient. Check-in and check-out were very easy, and the staff was professional and polite. Great job team!
Apr 23, 2025 · Peter AdornatoThis will be the last time I use Enterprise. They gave me a rental that reeks of cigarette smoke. Disgusting. One week later and smell is still present. This happened after I called the Manager, Prince, before this rental and asked him to personally assure me that the car would be to my satisfaction after I highlighted a prior poor incident with same location where car was filthy and had a big 1/2 inch deep cigarette burn in driver seat. I called immediately and exchanged car. He personally assured me this car would be fine. It is not. It also has noticeable body and paint damage. I am writing this review because I called three times to discuss and was on hold for longer than is acceptable. I am not gonna call again.
Jul 09, 2025 · Jay PiazzaI have used Enterprise Rent-A-Car several times and have always been satisfied with their service. Recently, after a car accident, I needed a rental car covered by my insurance, and once again, Enterprise did not disappoint. The agent I worked with, MD, was extremely helpful and accommodating.When I first arrived, the car I wanted was not available on the premises. However, I was able to rent a different car for one night and then exchange it the next day for a vehicle that better suited my needs. MD went above and beyond by thoroughly going over the car with me, showing me everything and how it worked. He even let me borrow a wire to charge my cell phone. Whenever I had questions, I found that the agents at Enterprise were always available by phone, ensuring I received prompt and helpful responses, even when MD was not available.The cars I rented were in excellent condition—nice and clean, which added to the positive experience.Overall, I would rate my experience a solid 4.5 out of 5. The service was excellent, but there are a few areas for improvement. It would be beneficial if the agents went over the rental agreement in person rather than just emailing it. Additionally, receiving reminders that the agreement is due to expire and updates about any changes would be very helpful, especially since I needed the car longer than initially planned. Also, the opening hours of this particular location could be better, as they closed early on Saturdays and were closed on Sundays.Despite these minor issues, MD was knowledgeable, professional, and accommodating, contributing to a very positive experience with Enterprise. I will likely use their services again in the future if needed.
Jul 15, 2024 · Luda POur car rental experience with Enterprise in Mineola was excellent. Customer service, professional, knowledgeable all top notch. We had to rent a full size suv and the representatives assisted in the inner measurements as we had to transport specific furniture to family. My husband did the driving and he really liked the feel of the vehicle. They even called to see how the ride is going. I’ve been an Enterprise member for years and will continue to do so because of their excellent customer service culture. Thank you Enterprise!
Jun 15, 2025 · Keiko ViernesWe have been using Enterprise for years throughout the country and have always been very satisfied with the cars and services. Our recent experience at the Mineola NY location was even more impressive as the team was friendly and helpful and Ryan McC went above and beyond in helping us and answering the questions we had. Thank you Ryan and the rest of the team at this location!
Jun 03, 2025 · Eric Kuehn
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