Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Introduce
For residents and visitors traveling to or within the Eastern Shore region of Maryland, securing reliable and convenient transportation is essential. The Salisbury Regional Airport (SBY) location of Enterprise Rent-A-Car offers a comprehensive solution for both car and van rental needs, serving as a vital link for local mobility and travel across the state and beyond. As a globally recognized name, Enterprise brings its commitment to customer service and a wide selection of quality vehicles right here to Salisbury, making it an excellent choice for everything from quick business trips to family vacations headed toward Ocean City.
This local branch is designed to cater to various transportation requirements, whether you need a compact car for efficient city driving, a spacious SUV for a coastal Maryland family adventure, or a van for group travel. The company's reputation for maintaining a large, modern fleet means you can expect a well-maintained vehicle for your journey. Their presence directly at the airport terminal ensures a seamless transition for travelers arriving at SBY, minimizing hassle and maximizing time spent on the road.
A notable aspect of the Salisbury branch is its distinct identity within the community. It proudly identifies as a women-owned business, demonstrating a commitment to local entrepreneurship and diversity in the Maryland business landscape. This local identity, combined with the resources of a major international brand, provides customers with a unique blend of personal, attentive service and professional, reliable operations.
The Enterprise Rent-A-Car facility is strategically positioned at the Salisbury Regional Airport (SBY), offering maximum convenience for air travelers and local residents alike.
The specific address places it directly within the airport's operational area, which is a significant advantage for those flying into the region. Upon arrival at SBY, customers can easily locate the Enterprise counter, which is typically found inside the airport terminal, often near the baggage claim area, allowing for a swift and direct walk from the plane to the rental counter. The proximity of the rental vehicles to the counter further streamlines the pickup process.
The location's address is:
5485 Airport Terminal Rd, Salisbury, MD 21804, USA
From a general accessibility standpoint for all users, the facility demonstrates a commitment to inclusivity. The premises feature a Wheelchair accessible entrance, ensuring that all customers, regardless of mobility needs, can enter the premises comfortably. Additionally, Wheelchair accessible parking lot spaces are provided, making the act of picking up or dropping off a vehicle as smooth as possible for those who require them.
The Salisbury Regional Airport's location provides excellent access to major regional thoroughfares, including US Route 50 and US Route 13, making it an ideal starting point for journeys to Ocean City, the Delaware beaches, or further destinations within Maryland's Eastern Shore and across the Chesapeake Bay.
The Salisbury Enterprise Rent-A-Car branch specializes in fulfilling a broad array of vehicle needs for individuals and groups. As both a car rental agency and a van rental agency, their fleet diversity is a key strength. Services and policy options often include:
- Car Rental Services: Offering a variety of vehicle classes from economy and compact cars to full-size sedans, SUVs, and luxury models, catering to different travel styles and budgets.
- Van Rental Services: Specifically offering passenger vans, such as 12 or 15-passenger vans, which are essential for large family trips, sports teams, or organizational outings in the Maryland area.
- Onsite Services: Providing a complete rental experience directly at the location, including pick-up and drop-off, processing of rental agreements, and vehicle inspection.
- Refueling Service Options: Customers typically have choices on how to handle fuel, such as pre-paying for a full tank, having the company refill it upon return (for a service charge), or refilling it themselves.
- After Hours Service: Allowing for convenient returns outside of standard business hours, with a process for securely parking the vehicle and dropping the keys.
- Optional Protection Products: Including services such as Damage Waiver (DW), Extended Protection (EP) for third-party liability, and Roadside Assistance Protection (RAP), offering renters peace of mind.
- Additional Driver Policies: Defining terms for adding authorized drivers, often including no additional charge for a spouse or domestic partner who meets the requirements.
Enterprise Rent-A-Car is known for its customer-centric features and commitment to convenience. Key highlights of the Salisbury Regional Airport branch and the brand include:
- Women-Owned Business Status: The branch proudly identifies as women-owned, contributing to local diversity and supporting local business ownership in Maryland.
- Active Military Discounts: Acknowledging and supporting the armed forces community, this location offers special discounts for active military personnel, which is a valuable perk for service members traveling through the region.
- Full Accessibility: Featuring a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring the facility is welcoming and navigable for all customers.
- Flexible Payment Options: Accepting various methods of payment, including major credit cards, debit cards, and modern NFC mobile payments, providing convenience at the counter.
- Award-Winning Customer Service: Enterprise is nationally recognized for its dedication to customer satisfaction, which translates to a high level of attentive and helpful service at this local branch, as reflected in numerous customer testimonials praising staff diligence and kindness.
- Diverse and Modern Fleet: Access to a wide range of newer vehicles, ensuring customers receive reliable, comfortable, and well-equipped transportation for their rental period.
For inquiries, reservations, or assistance, the Salisbury Regional Airport Enterprise team can be reached using the following details:
Address: 5485 Airport Terminal Rd, Salisbury, MD 21804, USA
Phone: (410) 677-3810
Mobile Phone: +1 410-677-3810
Customers are encouraged to call ahead for up-to-the-minute availability and to discuss specific vehicle needs or rental policies.
When you are a local Maryland resident or a traveler planning your visit to the Salisbury region and the Eastern Shore, choosing Enterprise Rent-A-Car at SBY offers several compelling advantages that make it a standout choice for your rental needs. The primary factor that sets this location apart is the demonstrable dedication to customer service. As evidenced by real-world customer reviews, the staff often goes above and beyond to assist, whether it involves staying late during a stressful travel situation or personally tracking down forgotten items in a returned vehicle. This level of personalized care is invaluable, particularly in the unpredictable world of travel.
Furthermore, the convenience of the airport location cannot be overstated. For those arriving by air, walking directly from baggage claim to the counter and then to the car is the most time-efficient option available. The dual specialty as a car and van rental agency ensures that a suitable vehicle is available for any requirement—from a solo drive to Annapolis to transporting a large group to Ocean City for a summer retreat.
The specific features offered by the branch, such as being a women-owned business and providing a much-appreciated active military discount, show a commitment to community values and social responsibility. Coupled with their dedication to accessibility—including wheelchair access for both the entrance and parking—Enterprise at SBY demonstrates that they strive to serve every member of the Maryland community and their guests. By choosing this location, customers benefit from the robust resources of a national brand alongside the genuine, attentive service of a local, community-focused operation.
The Enterprise Rent-A-Car location at Salisbury Regional Airport is more than just a place to pick up keys; it is a professional, accessible, and highly-rated local business committed to ensuring your Maryland travels begin and end smoothly.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5485 Airport Terminal Rd, Salisbury, MD 21804, USA
Enterprise Rent-A-Car Reviews
airportpricecalldeskpaynamedepositSUV
★ 5★ 4★ 3★ 2★ 1Carrie and Karen were so helpful when we left my husband’s glasses in the rentacar, calling me first thing Sunday morning. The car itself was great, as was the individual who rented the Kona to us on 10/2. Overall the best enterprise experience we’ve ever had. Thank you for the wonderful service and care.
Oct 05, 2025 · Jessica HayesCannot speak more highly of my experience with Enterprise Rent-A-Car at the Salisbury Regional Airport!My mother arrived to find that her bags had not made it with her and that there were considerable issues in getting access to our rental car. However, the person that worked to help us, her name is Reagan, was outstanding! This young woman stayed late, made multiple phone calls to ensure that every possible accommodation we could receive was accounted for, and she was remarkably kind and patient throughout.Thanks to her diligence, we were able to get into a car and salvage a stressful travel day. I wish that more customer service representatives were as helpful and kind-hearted as what this young woman is. Thank you Reagan!!!
Jun 28, 2025 · Kenneth SparksI’m giving a 2 star review instead of 1 star because the car itself was decent. However, the overwhelming smell of cigarette smoke made my rental very unpleasant. I tried leaving the windows open to air the smell but it lingered for the duration of my rental. I find it amusing that I signed forms stating I wouldn’t smoke not smoke in the car, nor transport any pets. Clearly these rules are not followed, nor are they enforced.
Aug 23, 2025 · Jacki FriedmanWhen I came to pick up my car, Kush let me know of a free upgrade and I was off in moments! Unfortunately, the check engine light came on. Kush was unable to assist right away, but explained why. Then he went all out to make things right! Unfortunately, he noted some damage to the fender from a previous renter. I was disappointed because I liked the car. Without me asking, Kush upgraded me some more to make things right! This tends to be my experiences with renting from Enterprise and Kush delivered! Thank you and I look forward to the rest of this and the future experiences!
Jul 06, 2025 · Allen BrockhausCar reeks of smoke and there are no replacements. The staff in nice "but there is nothing we can do" - suggest a back up reservation at AVIS
Sep 17, 2025 · Mark Castellana
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