Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents, business travelers, and visitors arriving in the Midlands of South Carolina, the Enterprise Rent-A-Car location at 3000 Aviation Way in West Columbia stands as a primary resource for reliable and flexible vehicle solutions. Located adjacent to the Columbia Metropolitan Airport (CAE), this branch serves as a crucial hub for those needing temporary transportation, whether for business, family travel, or personal replacement vehicle needs.
Enterprise is nationally recognized for its extensive network and commitment to customer service, offering a fleet that ranges from fuel-efficient economy cars for quick errands to large passenger vans and SUVs perfect for family road trips across South Carolina. This specific location prides itself on its accessibility and commitment to customer convenience, offering a wide array of service options and payment methods to streamline the rental process. It identifies as a women-owned business, demonstrating a commitment to diversity and community support within the Columbia area business landscape.
The dual offering of car and van rentals means that whether you need a compact vehicle for driving around downtown Columbia or a 15-passenger van for a group trip to the coast, this agency has the resources to meet varied demands. However, as with any high-volume airport-area location, customers should be aware of the fast-paced environment and are strongly encouraged to communicate clearly regarding their reservations and specific vehicle requirements to ensure a smooth experience.
The Enterprise Rent-A-Car branch is ideally situated at 3000 Aviation Way, West Columbia, SC 29170, USA. This location places it right in the heart of the area serving the Columbia Metropolitan Airport (CAE), making it exceptionally convenient for air travelers. It is easily accessible via the main airport thoroughfare and provides direct links to Interstate 26 and other major arteries connecting West Columbia to the greater Columbia metro area.
For local South Carolina residents and military families, the proximity to major transit routes ensures that the location is easy to reach from surrounding communities like Lexington, Cayce, and downtown Columbia. On-site parking is provided, which is a significant convenience for customers driving their personal vehicle to the location before picking up their rental.
The branch has made specific structural and service commitments to ensure full accessibility for all customers:
- Wheelchair Accessible Entrance: The facility provides an easy-to-navigate entry point, ensuring a comfortable experience for individuals with mobility challenges.
- Wheelchair Accessible Parking Lot: Designated accessible parking is available directly on-site, allowing for convenient access to the rental counter.
The Enterprise Rent-A-Car location in West Columbia provides a full suite of services typical of a major national rental brand, tailored to the needs of the regional market:
- Comprehensive Vehicle Rentals: Offering rentals across all standard categories, including economy, compact, mid-size, full-size cars, SUVs, and luxury sedans (availability may vary).
- Van Rental Agency Services: Specializing in the rental of larger passenger vehicles, typically 7-passenger minivans and 12- and 15-passenger vans, catering to group travel, organizational outings, and large family needs.
- Onsite Services: All rental, agreement signing, payment processing, and vehicle inspection services are conducted directly at the Aviation Way location for a centralized customer experience.
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel and veterans, often including percentage savings off the base rate for leisure travel, a valuable benefit for the large military community near Columbia, such as those associated with Fort Jackson.
- Diverse Payment Options: Accepting multiple convenient forms of payment for the rental and any required deposit, including Credit Cards, Debit Cards, and the modern convenience of NFC Mobile Payments (such as Apple Pay or Google Pay).
- Flexible Fuel Options: Providing renters with choices on how to handle refueling—pre-pay for fuel, have the agency refill (for a fee), or return the vehicle with a full tank.
This particular Enterprise location offers several distinguishing features that set it apart for local South Carolina renters and visitors:
- Identifies as Women-Owned: Operating as a women-owned business is a notable distinction, allowing customers who prioritize supporting diverse business ownership to choose this Enterprise branch.
- Airport Proximity: Being located on Aviation Way near the CAE airport makes it the optimal choice for flight-based travel, often providing shuttle service from the terminal to the rental counter (customers should confirm availability of airport pick-up/drop-off services).
- Support for Military Families: The availability of active military discounts is a major highlight, reflecting the company’s respect and commitment to serving service members and their families in the Columbia area.
- Modern Digital Payment Options: The acceptance of NFC mobile payments adds a layer of convenience and speed to the transaction process, minimizing the need to handle physical cards.
- Wide Range of Fleet Options: The combined offering as both a Car Rental Agency and a Van Rental Agency ensures that it can cater to nearly every vehicle size requirement, from the smallest economy car to the largest passenger van.
- On-Site Parking: The provision of dedicated on-site parking is a practical highlight for local customers driving their own car to pick up their rental, offering security and convenience before the rental period begins.
To ensure a smooth reservation process, obtain specific vehicle quotes, or confirm the details of an existing booking, customers can reach the Enterprise Rent-A-Car branch using the following information:
- Address: 3000 Aviation Way, West Columbia, SC 29170, USA
- Phone (Toll-Free): (833) 969-2399
- Mobile Phone: +1 833-969-2399
Choosing this Enterprise Rent-A-Car location in West Columbia is a choice for the convenience and reliability that comes with a major, trusted brand, specifically tailored to the local South Carolina market. It is particularly worth choosing for the following reasons:
- CAE Airport Accessibility: For travelers flying into the Midlands, the location on Aviation Way is the most logical and logistically efficient choice.
- Military-Friendly Benefits: The availability of active military discounts and the company's commitment to supporting service members is a major draw for the large population of military personnel and veterans in the state.
- Group Travel & Utility: As a dedicated van rental agency, it is the go-to resource in the area for renting passenger vans—a necessity for local sports teams, churches, universities, or large family gatherings.
- Operational Flexibility: The acceptance of Credit Cards, Debit Cards, and NFC Mobile Payments, combined with full physical accessibility, makes the rental process highly flexible and accommodating to a wide range of customer needs and preferences.
- Commitment to Diversity: Supporting a women-owned business is a positive factor for South Carolina residents and businesses who value supplier diversity and community investment.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3000 Aviation Way, West Columbia, SC 29170, USA
Enterprise Rent-A-Car Reviews
pick uppaycallcredit cardflightcheck indebit carddepositdeskemployee
★ 5★ 4★ 3★ 2★ 1Rent with anyone else as you will get a different answer from multiple people. When booking I asked the employee at the counter if we were to return the vehicle earlier than expected, would we receive a refund, she stated that we would. When calling customer service on the way back, she was helpful in modifying the new time of return, sent a new invoice showing the price difference & said that we would be charged that amount. However, upon receiving the final invoice, the return time is four hours past when it was returned & the amount charged was the original amount. The vehicle was returned almost eighteen hours before original time. Spoke to customer service again and they now say that because it was still returned on the same day at 2:30 AM, you're still charged the entire day. So just don't waste your time or money.
Aug 28, 2025 · Kayla KingI made a reservation online several weeks in advance, expecting a smooth and reliable experience. However, upon arriving at the location, I was informed that no vehicles were available for the type I had reserved. Instead of honoring confirmed reservations, the staff was compiling a waitlist and distributing vehicles as they became available.The suggested workaround was to make multiple reservations at different locations in hopes that one might have availability. This approach defeats the purpose of making a reservation in the first place. Being notified on the morning of pickup that no vehicles are available is both frustrating and unacceptable.I urge you to improve your reservation system to ensure that confirmed bookings are honored. Customers deserve better reliability and communication.
Aug 30, 2025 · Robert McDanielLost my phone in a rental car at CAE airport. Spent about 24 hrs trying at call anyone and everyone at the airport who I could direct dial, but had zero success.The following day I personally showed up and walked straight to the rental car employees booth to see if they had my phone. Ansley (not sure on the spelling) found the right person and made sure I was taken care of. She didn’t blow me off, she actually cared about my satisfaction. Then, about 40 min later Daniel walks up with my phone. We joked about the color of the car because he said he searched through about 20 blue cars(I guess mine turned out to be grey but I said it was blue). He found my phone, and had an awesome attitude.Cars don’t make a company, people do. And because of those two employees I’ll be back to enterprise. Thanks you two, hope this review gets you a raise because you definitely deserve it!
Sep 22, 2025 · TravisHaving a ball in New Orleans. Chris and all the staff at the Columbia, SC Charleston Hwy location always deliver. The Tahoe is just right for all passengers and baggage. We will return from New Orleans this weekend. Having a ball and driving a great vehicle. Thanks Chris and Enterprise.
Apr 24, 2025 · Guitar ManI had the unfortunate luck to get in a car accident while in an Enterprise rental but since I had gotten their insurance all I had to do was swing by the another location to get a replacement car. The airport location was conveniently open after 6 pm and Robert was very helpful in what else I needed to do to help the location I'd originally rented from could file their own claim for the car. Definitely made a very stressful day much less stressful. Thank you so much!!!
Sep 30, 2025 · Paige Haggard
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