Enterprise Rent-A-Car San Diego Mission Valley: Local Car & Van Rental Services in CA

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Introduce

Introduction / Overview

For California residents and visitors needing reliable and versatile transportation in the San Diego area, the Enterprise Rent-A-Car branch located in Mission Valley stands as a key resource. Operating as a dedicated car rental agency and van rental agency, this location provides a crucial service for everything from daily errands and local business needs to California road trips and family vacations. Enterprise Rent-A-Car is a widely recognized brand known for offering a large selection of vehicles, and the Mission Valley location aims to uphold a standard of professional service and convenience for the local community.

A notable aspect of this specific Enterprise location is its identity as a women-owned business, which may appeal to customers looking to support diverse ownership in the local economy. The facility's commitment to accessibility and specific customer groups, such as military personnel, further solidifies its role as a service-oriented provider in the San Diego region.

Location and Accessibility

Conveniently situated in the heart of San Diego, the Enterprise Rent-A-Car Mission Valley branch is easily accessible for those living or working in the central county areas. Its address at 1333 Camino del Rio S places it right in the Mission Valley hub, known for shopping, dining, and easy connections to major San Diego freeways like Interstate 8, Interstate 805, and State Route 163. This central positioning makes picking up or dropping off a rental vehicle straightforward for drivers across the greater San Diego metro area, whether you're coming from Downtown, La Jolla, or East County.

In terms of physical access, the location demonstrates a commitment to serving all customers by featuring amenities specifically designed to improve convenience for those with mobility concerns. It offers both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring that the rental process is manageable for a broader range of patrons.

Services Offered

This Enterprise location is categorized as both a Car rental agency and a Van rental agency, indicating a diverse fleet designed to meet various personal and professional transportation requirements. While specific vehicle models and sizes can vary based on availability, the company generally offers an array of options to the San Diego market. Customers typically find vehicles ranging from economy cars for fuel-efficient city driving to larger SUVs suitable for family excursions along the California coast or up to the mountains. As a key service, van rentals are available, including passenger vans and cargo vans, which are vital for group transportation, large moves, or local business logistics.

Beyond the vehicles themselves, the location supports a modern and flexible payment system to streamline the rental experience:

Accepts major Credit cards and Debit cards for payment.
Features NFC mobile payments capability, allowing for quick, tap-and-pay transactions with services like Apple Pay or Google Pay.
Offers rental options for both personal and corporate travel, adhering to standard Enterprise rental policies regarding age, driver’s licenses, and coverage options like the Damage Waiver (DW) and Personal Effects Coverage (PEC), which renters should review carefully.

Features / Highlights

The Mission Valley Enterprise Rent-A-Car branch distinguishes itself from competitors and other Enterprise locations through several key features focused on community and customer experience. These highlights are particularly relevant for California residents and military families in the region:

Identifies as women-owned: Customers who prioritize supporting diverse local businesses can choose this branch knowing it is woman-owned.
Active military discounts: This feature provides valuable savings and a welcome acknowledgment for the large military population in and around San Diego.
Accessibility features: The provision of a wheelchair accessible entrance and parking lot underscores the agency's dedication to an inclusive customer experience for all patrons.
Range of Vehicle Types: The facility is equipped to handle standard car rentals as well as various sizes of van rentals, making it a versatile choice for different needs, from a compact rental for city errands to a passenger van for a group outing.

Contact Information

For California customers interested in making reservations, verifying vehicle availability, or inquiring about existing rentals, the following contact details are provided for the San Diego Mission Valley location:

Address: 1333 Camino del Rio S # 101, San Diego, CA 92108, USA

Phone: (619) 260-1505

Mobile Phone: +1 619-260-1505

It is important for potential renters to note that while the business is committed to providing service, customer feedback indicates that the phone lines can be extremely busy and wait times for in-person assistance may be extended due to staffing limitations. Customers are advised to utilize online booking tools for reservations and to be prepared for potential delays when contacting the branch for non-urgent matters like requesting an emailed receipt.

What is Worth Choosing

Choosing Enterprise Rent-A-Car in San Diego's Mission Valley offers several compelling advantages, particularly for those whose needs align with the branch's specific strengths. The location's primary value proposition is its blend of a recognized national brand's reliable fleet with strong local, community-focused features. The combination of a women-owned status and active military discounts makes it a socially conscious choice that directly supports key local demographics. Furthermore, the centrally located office and the commitment to wheelchair accessibility demonstrate a genuine effort to serve a broad segment of the San Diego community.

The core offering—a wide selection of cars and vans—ensures that whether you are a local needing a replacement vehicle after an accident, a student moving into a new apartment, or a family exploring the Southern California coastline, the diverse fleet can accommodate your specific requirements. Customers have cited positive experiences with friendly and helpful staff members, highlighting the potential for excellent service when operations run smoothly.

However, prospective renters should also note the importance of patience and planning. Recent customer feedback has pointed to significant challenges with staffing, which can lead to extended wait times for both pick-up and drop-off, as well as difficulties reaching the office by phone for post-rental inquiries like receipt requests. While some customers have experienced quick and easy pick-ups when staff is available, others have faced considerable delays. Customers are encouraged to book in advance, arrive prepared, and use Enterprise’s digital and corporate support channels as alternatives if local communication proves difficult. For Californians prioritizing accessibility, military discounts, and vehicle variety from a national provider in a convenient central location, this Enterprise branch remains a strong option, provided they account for potential service delays based on reported staffing issues.

Enterprise Rent-A-Car Details

From the business
Identifies as women-owned

Highlights
Active military discounts

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

California San Diego County San Diego Mission Valley Camino del Rio South

1333 Camino del Rio S # 101, San Diego, CA 92108, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4 from 390 user reviews.

drivinginsurancephoneteammanagerparkingpaymorningtruckinformation

★ 5★ 4★ 3★ 2★ 1

Extremely understaffed, cheap cars, and bad response times. I rented a car from here for work and had to wait almost 20 minutes to be helped just to pick up a car that should have been ready, and there was only one employee working. After driving up to my work event, the tire pressure sensor light turned on and I had to go to another enterprise to switch out cars. I had to go during my lunch break because they were only open such short times, and they replaced it with the same cheap model, but at least it didn’t also have a tire issue. When I finally got back to drop it off, there was only one employee. I waited 20 minutes inside for the employee to even show and there were 5 other customers waiting with me. Since I was just returning she took mine and a few of the other customers keys and said she would email the receipt. I never received an email confirmation from my drop off, so I called a few days later and was on hold for 45 minutes getting recorded message that all workers were busy until the call just hung up on me at the 45 minute mark (I called at 3pm on a Wednesday when they say they are open).Update: Tried to call again the next day(Thursday) and was on hold for 30 minutes with no answer. Went in store to try to get the receipt emailed to me as I need it to submit as my rental car was for work and the exact same situation as before was happening. This location is very understaffed. I understand the employees are doing what they can, but the corporation and owner need to do better. There were two women before me who had waiting over 15 minutes with no help and had to leave before they could be helped and switched their reservation to another business. The entire time I was there the phone was endlessly ringing as no employee was there to answer the phone. I had to go in person and waited for 20 minutes just to ask the employee to email me the receipt. They took down my information and said they would send it over after helping the other customers. Two hours later I still hadn’t gotten the email so I called again (as I need this receipt by end of day today) and was told they have been busy with other customers all day and will send it at the end of day. If your employees are so busy that they cannot answer any phone calls over a two period span on a Wednesday during regular business hours, a hour span on a Thursday during regular business hours, cannot help during 25 minutes in person at the store, and cannot take 5 minutes to send an email receipt over a two hour period you are understaffed!!! I don’t blame the employees trying their best to support, but it shouldn’t take me multiple days, four attempts to call, and an in person visit to get an emailed receipt! I will never be using enterprise again if I can help it. The other “budget” options have given me way better customer service and support when using them for rentals for work vehicles. Also, the link dropped below by enterprise for “help” is only open during central time business hours so not very helpful for those of us on the west coast if we can’t even submit it until the following morning. I understand there may not be a response until someone can look at it, but I can’t even submit a message until tomorrow morning (which would make it 3 days straight of trying to get support).
Aug 28, 2025 · Sarah “Kat” Traganza
Process was easy. I asked for a truck and they gave me a truck. Mat was cool and friendly. Mat 5/5. Overall easy experience. The pick up took a long time. I think an Uber would have been faster but that is just me.
Oct 09, 2025 · On the Menu
Returned the car full tank and undamaged. I also paid for the coverage. I only drove to and from work. Have not gotten my deposit back and it’s been 2 weeks since returning the car. Gave 2 calls and both times they said “we will call back. you should call your credit card company and cancel the payment”. None of this collision was my fault so it should not be in my expense to pay the rental or call my bank. They also never got back to me. Only used this service because it was the company that was used by the collision center. Would not recommend to anyone. Poor customer service. Just use uber. It’s cheaper at this point.
Jun 19, 2025 · Alicia Templeton
Today was one of the worst days of my life when I visited the Enterprise rental car store in Mission Valley in San Diego Enterprise on 1333 Camino Del Rio South #101. The manager at this location was the rudest, horrible, disgusting, and disrespectful manager I have ever encountered at an Enterprise location. I have been transacting business with Enterprise Rental for over 20 years across the country. During my entire experience with Enterprise Rental Car company, this experience at this San Diego, CA in Mission Valley has been the most appalling and disrespectful experience ever! We were shown a vehicle that wrecked, damaged, and dirty. There was a lot of vehicles on the lot. The guy who was serviced me asked for payment outside instead of asking for the payment in the office. I found this to be disturbing and suspicious. The most disturbing behavior was when the manager began to mock me, my daughter, and grandson with a sinister wave of goodbye. The elderly lady who was at the establishment displayed a look of total disappointment. Additionally, we saw a man on a bicycle went a vehicle to a car as though as he renting a car, but met with manager as though he was buying some drugs. I would definitely recommend that a district manager would take time to investigate this location and thoroughly evaluate the the behavior of the manager as well as the employees. The manager name is Micalah Crum. I do understand how this nasty, rude, disrespectful person became an Enterprise Rental Car Manager. The only good person we met was a young man name Adrian Guzman. He was quite a respectful gentleman. Please take word there is something wrong with the manager, Micalah Crum, the WORST!
Jul 30, 2025 · Frances Jackson
The staff at the Camino Del Rio location in San Diego were fantastic ! Both picking up and returning the car was fast and efficient, even though it was an obviously busy day both times. We appreciated the courteous, friendly, and efficient service - and will definitely use them again on any future trips to the San Diego area !
Aug 02, 2025 · Mark