Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Hello, New Jersey locals! From the vibrant streets of Jersey City to the serene shores of the Atlantic and the picturesque mountains upstate, our state offers endless opportunities for exploration. But let's be honest, sometimes our own cars aren't quite up to the task, or we simply need a reliable set of wheels for a specific purpose. That's where a trusted name like Enterprise Rent-A-Car comes in, with a convenient location right here in Jersey City. This article will guide you through what makes Enterprise at 832 Communipaw Ave an excellent choice for your various transportation needs, ensuring you can navigate New Jersey and beyond with ease and comfort.
Enterprise Rent-A-Car is a well-known and highly respected name in the car rental industry, recognized for its commitment to customer service and a vast fleet of vehicles. For New Jersey residents, having a local Enterprise branch means easy access to a rental without the added stress or travel time typically associated with airport locations. Whether your car is in the shop, you're planning a family vacation, or you just need a temporary ride for business, Enterprise aims to provide a seamless and reliable rental experience.
We'll dive into the specifics of this Jersey City branch, covering its location, the services it provides, key highlights, and important considerations that make it a suitable partner for your local and regional travel.
Enterprise Rent-A-Car is conveniently located at 832 Communipaw Ave, Jersey City, NJ 07304, USA. This address places it on a prominent thoroughfare in Jersey City, making it easily accessible for residents throughout the city and the surrounding areas of Hudson County. Communipaw Avenue is a well-trafficked road, simplifying direct driving access to the branch.
For those relying on public transportation, the location is generally well-served by local bus routes in Jersey City. While it's not directly adjacent to a PATH or Light Rail station, connecting bus services can typically get you within a reasonable distance of the branch. If you're coming from other parts of New Jersey or New York City, major roads like Routes 1 & 9, and the Holland Tunnel offer convenient access to Jersey City, from where Communipaw Avenue is easily reachable.
The operating hours for this Enterprise branch are generally consistent: Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is typically closed on Sundays. It's always advisable to confirm these hours, especially around holidays, as they may vary. It's also important to note that "after hours returns service is not available at this location," meaning you'll need to return your vehicle during operational hours.
Enterprise Rent-A-Car at 832 Communipaw Ave offers a comprehensive range of car rental services designed to cater to a wide array of customer needs, from short-term replacements to longer family trips.
Extensive and Diverse Fleet: Enterprise is renowned for its vast and varied fleet. At this location, you can expect to find everything from fuel-efficient economy and compact cars perfect for city driving and saving on gas, to spacious standard and full-size sedans. For families or those needing more room, options include various sizes of SUVs (e.g., Chevrolet Equinox, Nissan Rogue, Ford Expedition Limited Max as mentioned in a review), minivans, and even specialized vehicles like pickup trucks and cargo vans. This ensures you can select the perfect vehicle for any occasion, from daily errands to a road trip across states.
Flexible Rental Periods: Enterprise offers highly flexible rental durations, including daily, weekend, weekly, and even monthly rentals. This adaptability is ideal for New Jersey locals, whether you need a car for a few hours while yours is serviced, a full week for a vacation, or an extended period for a longer project or temporary relocation.
Online Reservation and Mobile App: Customers can conveniently book, modify, and manage their reservations through the Enterprise website or their user-friendly mobile app. This allows for quick selection of vehicle type, dates, and locations, often with options for expedited check-in.
Enterprise Plus Rewards Program: For frequent renters, the Enterprise Plus program offers significant benefits. Members can earn points towards free rental days and receive expedited service, allowing for quicker pick-ups and drop-offs. One customer review highlights their positive experience as a member, emphasizing the value of loyalty.
Optional Add-ons and Protections: To enhance your rental experience, Enterprise provides various add-ons such as GPS navigation systems, child safety seats (infant, toddler, booster), and additional driver options (with a daily charge, free for spouses/domestic partners). They also offer damage waiver (DW) and other protection products (like Roadside Assistance Protection and Personal Effects Coverage) for peace of mind, though it's always wise to check your personal insurance first.
Debit Card Policy: Enterprise accepts debit cards for rentals, though specific requirements apply. A credit check may be performed, and the card used for payment must have the renter's name embossed on it. Additionally, a spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card. These policies should be confirmed directly with the branch.
Cross-Border Travel: For New Jersey locals planning trips to Canada, Enterprise allows travel into Canada with most vehicle classes, though exotic and luxury SUVs are typically excluded. This is a crucial policy to be aware of, as highlighted by a customer review, and should be confirmed for specific vehicle types if you plan international travel.
Enterprise Rent-A-Car at 832 Communipaw Ave stands out with several key features and highlights that make it a preferred choice for many New Jersey residents.
Exceptional Vehicle Quality and Comfort: As noted in a glowing customer review, Enterprise often provides "amazing" and "super comfortable" vehicles. The reviewer specifically highlighted a "2023 Ford Expedition Limited Max" that was "spacious, loaded with features, and perfect for a week-long trip to Florida with the family." This indicates a commitment to a modern fleet that offers comfort, technology, and reliability for various travel needs, including long-distance journeys and challenging weather conditions, with safety features aiding in those moments. Even for a full-size SUV, it was "surprisingly great on gas," which is a significant plus.
Smooth Pick-up and Drop-off Process: Multiple reviews praise the "super smooth and hassle-free" pick-up and drop-off experiences. This efficiency is highly valued in a busy area like Jersey City, minimizing wait times and getting customers on their way quickly. The staff, including "Ryan and everyone," are often described as "very helpful."
Transparent Pricing (Generally): One customer appreciated that "They give me my price from up front." This commitment to upfront pricing helps build trust and avoids unwelcome surprises, a common point of contention with some rental agencies.
Strong Customer Service: Despite minor issues (like an overdue oil change, as noted by one customer), the overall sentiment from positive reviews points to a strong customer service ethic at this location. The willingness of staff to be "very helpful" contributes to a positive overall experience, making customers want to "definitely book with them again!"
Local Convenience: Being a neighborhood branch, Enterprise at Communipaw Ave offers unmatched convenience for Jersey City residents. It eliminates the need to travel to distant airport locations, saving time and the expense of additional transportation, making it ideal for immediate local needs or spontaneous trips.
Areas for Improvement: One customer mentioned that "it seems like the vehicle was overdue for an oil change," suggesting that routine maintenance oversight could be improved. Another noted that the policy against taking their SUV into Canada wasn't communicated upfront on the website, highlighting a need for clearer policy visibility online or at the time of booking for specific vehicle types and travel plans.
For reservations, inquiries, or any assistance regarding your car rental, you can reach Enterprise Rent-A-Car at 832 Communipaw Ave in Jersey City using the following contact details:
Address: 832 Communipaw Ave, Jersey City, NJ 07304, USA
Phone: (201) 434-2424
Mobile Phone: +1 201-434-2424
It is always recommended to call the branch directly to confirm specific vehicle availability, verify any complex policies (like cross-border travel for certain vehicle types), or discuss unique rental needs.
For residents of Jersey City and the wider New Jersey area, Enterprise Rent-A-Car at 832 Communipaw Ave emerges as a highly suitable and reliable choice for their car rental needs. Its blend of local convenience, diverse fleet, and generally positive customer experiences makes it a top contender for anyone seeking flexible transportation.
The most significant advantage for locals is undoubtedly the branch's accessible neighborhood location. New Jerseyans value efficiency and practicality, and being able to pick up and drop off a rental car right in Jersey City, without the added time and complexity of airport travel, is a huge benefit. Whether your own car is in the repair shop, you’re planning a family vacation to a destination best reached by car (like Florida, as one reviewer did), or you simply need a spacious vehicle for a specific task, this Enterprise branch provides a convenient solution right in your community.
Furthermore, the quality of the vehicles and the smooth rental process are strong draws. Reviews consistently highlight the comfort, features, and overall positive driving experience with Enterprise's well-maintained fleet. The emphasis on "smooth and hassle-free" pick-up and drop-off, coupled with transparent pricing and helpful staff, creates a welcoming and efficient environment that caters to the fast-paced New Jersey lifestyle. While minor issues like maintenance scheduling or specific policy communication could be improved, the overall sentiment points to a robust and dependable service. Enterprise's ability to provide a range of vehicles, from economical sedans for daily commutes to large, comfortable SUVs for family adventures, truly makes it a versatile and suitable partner for New Jersey locals looking for reliable and convenient car rental options.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
832 Communipaw Ave, Jersey City, NJ 07304, USA
Enterprise Rent-A-Car Reviews
pickupmanagerwebsitecredit cardinsurance companyofficeunderstandingnamevanlicense
★ 5★ 4★ 3★ 2★ 1Had a great experience with Enterprise from start to finish. Pick-up and drop-off were both super smooth and hassle-free. They gave me a 2023 Ford Expedition Limited Max, and honestly, the car was amazing. It drove really good. spacious, loaded with features, and perfect for a week-long trip to Florida with the family.The ride was super comfortable, even through some pretty rough weather, and the safety features helped a lot in those moments. The moonroof was a nice touch too. Surprisingly great on gas for a full-size SUV ; about $75 to fill up with a 700-mile range.Only knock I have is that it seems like the vehicle was overdue for an oil change. I just wish they stayed a bit more on top of routine maintenance like that. Other than that, it was a solid rental experience. Would definitely book with them again!
Jun 28, 2025 · Slxmmed -Rented from this location a few times . Never an issue . Ryan and everyone was very helpful.They give me my price from up front, they don’t allow their suv to go into Canada. So it would’ve been nice to tell customers on their website up front. Whereas to that it was great renting from them.
Jun 18, 2025 · Feroze KhanI feel like the representative did everything in her power NOT to rent us the vehicle. She spent 15 minutes looking through my policy trying to find a reason to DENY me getting the vehicle. I drove 2 hours to get there (from long island to New jersey) and my credit card declined. So my sister was willing to use her credit card then the representative took another 15 minutes going through the policy before she said "well your policy doesn't cover this". Called up our insurance who said they DO cover rentals. Then the enterprise representative said "well your policy only covers vehicles that go up to a 2200lb weight support limit. This vehicle supports up to 3300lbs". I didn't know somebody would go through every word in the policy looking for a reason to deny us. But anyhow I got my card to go through. Then upon returning the vehicle, (which I filled up the gas before driving back to New jersey), they charged $10 for going over the mileage by 2 miles. They could've easily ignored that. It's only 2 miles. I've never met more anal representatives that didn't want business. Neither customer service friendly nor showed any empathy. I took a plane from Los Angeles, met family in long island, wanted to take them on a cruise and drove out to New Jersey just to spend 2 hours figuring out how I could work with this difficult representative. I would NEVER go to enterprise again, ESPECIALLY not in this location. I should've just ubered my family to their cruise if I knew it would be this much of a hassle to deal with the enterprise representatives.
May 10, 2025 · Robert CachoVery Nice and pleasant. The Youngmen gave us all the details one by one. I had to be late with returning the vehicle and when I called , They was very understanding and polite.
Jul 16, 2025 · Wanda BrakerPros: I love the customer service at this place. I've had no problems with anyone so far.Cons: I've taken my car to get repaired at Sernio Auto Body Shop, and this was the place I recommended getting a car. I will say that two cars I have claimed from this rental agency are in bad condition, interior and exterior. The Nissan Altima that I am driving now starts shaking around 70mph. The Kia Forte I had before had braking issues. They have a mechanic there, yet I can tell they are doing the minimum. If anyone wants better quality cars, I will try elsewhere.
Jun 01, 2025 · Lawrence Taylor
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