Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of California, particularly those in the vibrant tech hub of Santa Clara and the broader Silicon Valley, reliable transportation is more than a convenience—it's often a necessity. Whether your personal vehicle is in the shop, you're hosting out-of-town guests, or you simply need a different type of vehicle for a special trip, having access to a trusted car rental service makes all the difference. Enterprise Rent-A-Car, a household name in the industry, offers a prominent local branch at 2750 De La Cruz Blvd in Santa Clara, CA, serving the community with its renowned customer service and diverse fleet.
Enterprise has built its reputation on a strong foundation of customer care and a commitment to meeting diverse mobility needs. This Santa Clara location exemplifies that commitment, striving to provide a seamless and positive rental experience for every customer. From the moment you inquire about a rental to the time you return the vehicle, the team at Enterprise Rent-A-Car on De La Cruz Blvd aims to ensure your journey is as smooth and stress-free as possible. It's a choice many long-time renters stick with, often highlighting the consistent and exceptional service they receive.
As a neighborhood branch (often referred to as a "home city" location), it provides a more relaxed and less hectic environment compared to larger airport rental counters. This is particularly beneficial for locals who need a car for non-travel purposes, such as an insurance replacement or for daily use. The branch typically operates with extended weekday hours, usually from 8:00 AM to 6:00 PM, and shorter hours on Saturdays (e.g., 9:00 AM to 12:00 PM), remaining closed on Sundays. This schedule caters well to the local community's needs, though it's always wise to confirm specific hours, especially on holidays. The ease of access and localized service are significant advantages for residents.
Extensive Vehicle Selection: Enterprise is known for its vast and varied fleet. This location typically offers a wide array of vehicle types, including fuel-efficient economy and compact cars (like sedans for daily commutes), midsize and full-size sedans for more comfort, SUVs (e.g., Ford Escape, Chevy Equinox) for family trips or those needing more space, minivans (like the Chrysler Pacifica) for larger groups, and even pickup trucks (e.g., Toyota Tacoma, Ford F150) for moving or utility needs. This diversity ensures customers can find a vehicle perfectly suited to their specific purpose.
Flexible Rental Durations: Whether you need a vehicle for just a day, a weekend, a full week, or even an extended monthly rental, Enterprise provides flexible terms to match your schedule. This adaptability is particularly helpful for insurance replacements or temporary transportation needs.
Customer Pick-Up Service: A standout feature often highlighted by customers is Enterprise's willingness to pick up customers from their homes, offices, or even body shops, making the process incredibly convenient, especially for those without immediate transportation. This "really terrific" service ensures a seamless start to your rental.
Damage Waiver and Protection Options: Various protection products, such as Damage Waiver (DW) and Personal Effects Coverage (PEC), are available for purchase at the time of rental to provide coverage for the vehicle and personal belongings during the rental period. Customers are encouraged to review these options in relation to their existing insurance coverage.
Enterprise Plus Rewards Program: Frequent renters can join the Enterprise Plus program to earn points, enjoy expedited service, and potentially receive complimentary upgrades, enhancing the overall value for loyal customers.
Dedicated Customer Support: The staff at this branch is frequently praised for being "delightful and very friendly and accommodating." They reportedly "go out of their way to make their customers happy," providing thorough explanations on how to operate the vehicle and what to look for while driving.
Stellar Customer Service: A resounding theme in customer reviews is the exceptional service provided by the staff. Phrases like "delightful and very friendly and accommodating" and "customer service stellar" underscore their commitment to a positive customer experience. This includes proactive assistance and a willingness to ensure customer satisfaction.
Convenient Pick-Up and Drop-Off: The ability for Enterprise to pick up customers from various locations, including body shops, is a highly valued service. This significantly reduces logistical stress for customers whose personal vehicles are undergoing repairs.
Well-Maintained Fleet: While not explicitly detailed in the provided reviews, Enterprise generally prides itself on offering a well-maintained and clean fleet, ensuring a safe and comfortable driving experience for renters. Customers often choose Enterprise because they trust the quality of the vehicles.
Commitment to Customer Education: The branch takes the time to "show the customer how to do certain things and what to look for while driving," demonstrating a dedication to ensuring renters are comfortable and confident with their vehicle.
Loyalty and Trust: The long-standing relationships with customers, with some being "30+ yrs Enterprise only renter," highlight the deep trust and loyalty this brand and its local branches inspire through consistent, positive experiences.
Address: 2750 De La Cruz Blvd, Santa Clara, CA 95050, USA
Phone: (408) 492-0501
Mobile Phone: +1 408-492-0501
The dedication of the staff to "make their customers happy" and their thorough approach to familiarizing renters with their vehicles truly sets this location apart. Whether you need a car for a daily commute, an extended family visit, or a road trip across California's stunning landscapes, Enterprise at 2750 De La Cruz Blvd provides not just a car, but a comprehensive, customer-focused solution. For long-time "Enterprise Always renters" and first-time customers alike, this Santa Clara branch is clearly a trusted and reliable partner for all your mobility requirements in the Golden State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2750 De La Cruz Blvd, Santa Clara, CA 95050, USA
Enterprise Rent-A-Car Reviews
pricedrivepick upinsuranceteamhomechoiceairportcredit carderen
★ 5★ 4★ 3★ 2★ 1The folks were delightful and very friendly and accommodating. They appear to go out of their way to make their customers happy. They come and pick up your return rental from the body shop, if that’s where you were, to make it easy on you which I think is really terrific. The folks are great, but you’ve gotta come up with something for the man at the gate. He sits there by himself with no human interaction. And he was such a nice man, just like everyone else that I encountered. they make a point of showing the customer how to do certain things and what to look for while driving. They are very helpful. Enterprise impresses me
Mar 22, 2025 · Sandra FimmelEnterprise is The Only place I choose to rent a car/suv/exotic vehicle for our road trip needs, in the 30+ yrs I've been an Enterprise only renter and I cannot ever see this changing!!! Not only is the customer service stellar, but you are taken care of every moment you are in one if their rentals until you return your vehicle to them. Enterprise Always renter here!!!
Mar 26, 2025 · A MThey provided exceptional service during a difficult time after my car was totaled. The rental was arranged through my insurance company, and the entire staff made the experience seamless. They were friendly, personable, and put me at ease throughout the process. Their helpful attitude and professionalism made a stressful situation much more manageable.
Jan 15, 2025 · Lalit SNot a person to write reviews or anything picked up a car today and called them before closing that it’s faulty and the car had transmission issues and death wobble while going 65 mind you that’s the speed limit on freeways. The lady we were talking was disrespectful uneducated scum. Who told me to Risk it and drive the car to my 5 hour journey. Mind you we have 2 kids with us. I love enterprise but this location let me down. Thank you for giving us a faulty car and telling us to Risk our lives. Did not even offer to give us a replacement vehicle which they had prior to us when we were choosing. Do better at hiring employees.
Dec 28, 2024 · Rohit DubbI recently rented a car from Enterprise while waiting for my car to be fixed at an auto shop, and I couldn’t be more pleased with the service I received. From the moment I walked in, Sergio made sure all my car rental needs were taken care of with utmost professionalism and friendliness.Their attention to detail and willingness to go the extra mile truly stood out. They made the entire process smooth and hassle-free, ensuring I had the perfect vehicle for my needs.A huge thank you to Sergio and Johnny for their exceptional service. Your dedication and kindness made a significant difference in my experience. I highly recommend Enterprise for anyone in need of a reliable and customer-focused car rental service!
Aug 28, 2024 · Celine
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