Enterprise Rent-A-Car

- 22694 Dupont Blvd, Georgetown, DE 19947

For residents and visitors of central Sussex County, finding a reliable, conveniently located car rental agency is crucial, especially when dealing with auto repairs, business travel, or local family trips. Enterprise Rent-A-Car in Georgetown, Delaware, stands out as a key service provider, strategically positioned on the major north-south corridor, Dupont Boulevard. This branch not only provides the extensive fleet options expected from a national brand but also features a commitment to localized service and community recognition.

Identifying itself as a women-owned business, this Enterprise location adds a unique element of local identity to its service profile. The branch is dedicated to offering a broad spectrum of vehicles, ranging from standard economy cars to spacious vans, making it a flexible solution for various transportation needs within Georgetown and the surrounding Delaware towns.

Customer experience at this location appears to be highly varied. On one hand, the staff's dedication to quality service is clearly evident. One customer shared a glowing review, noting, "Irving is a Jem! I had to have my back windshield replaced at a local and Irving was so very communitive through the whole process and even made sure to get me into a vehicle that would meet my needs while mine was in the shop. He was such a friendly and kind soul. Highly recommend Irving and this enterprise." This type of personalized attention, especially during stressful vehicle repair situations, highlights the invaluable support the local team can provide.

On the other hand, potential renters in Delaware should proceed with caution and meticulous attention to detail. A concerning review detailed a severe discrepancy between the agreed-upon price in a signed contract and the final charged amount, with no clear explanation or resolution from customer service. This report of lack of transparency and not honoring the signed agreement strongly suggests that local users must "double-check all charges and take photos of everything" to ensure a fair and accurate transaction. This emphasizes the importance of verifying every aspect of the rental agreement before signing and upon final billing.

The Enterprise Rent-A-Car branch is conveniently located in Georgetown, placing it at the heart of Sussex County. Its address on Dupont Boulevard (US Route 113) ensures easy access for drivers traveling from Milford, Millsboro, and the western side of the Delaware Beaches region.

The specific location is:

Operational hours for the rental counter are generally structured around the traditional business week, with limited weekend availability, which is typical for neighborhood Enterprise locations often associated with dealerships: Monday through Friday, 8:00 AM to 5:00 PM, with significantly reduced hours on Saturday (often 9:00 AM to 1:00 PM, though this may vary, so always confirm). The location is closed on Sundays.

The facility prioritizes physical accessibility for all members of the Delaware community:

• Wheelchair Accessible Entrance: Ensures easy and convenient entry for customers with mobility limitations.
• Wheelchair Accessible Parking Lot: Designated, properly marked parking spaces are available for accessible vehicle needs.

As a dedicated Car Rental Agency and Van Rental Agency, the Georgetown Enterprise branch provides numerous services to accommodate the diverse needs of Sussex County residents and businesses.

• Full-Spectrum Car Fleet: Includes Economy, Compact, Mid-size, and Full-size sedans for business travel or fuel-efficient daily use.
• Utility Vehicle Rentals: Offers a selection of SUVs, Crossovers, and Minivans, ideal for family trips to the beaches or hauling cargo within Delaware.
• Van Rental Services: Specializes in passenger vans, crucial for group transportation for local events, sports teams, or large families.
• Rental for Repair/Insurance Needs: A significant portion of the business is dedicated to providing replacement vehicles for customers whose personal cars are undergoing mechanical repair or insurance work.
• Active Military Discounts: Provides special pricing and discounts for active-duty military personnel, veterans, and military families, often through partnerships with organizations like USAA and the VFW.
• Flexible Payment Methods: Accepts both major Credit Cards and Debit Cards for securing the rental, though specific debit card policies and deposit requirements may apply.
• After-Hours Key Drop: Offers a secure procedure for returning the vehicle outside of regular business hours for convenience.

Beyond the standard vehicle fleet, the Georgetown Enterprise location offers several distinguishing characteristics and customer-focused highlights.

• Identifies as Women-Owned: Operating with this designation provides a point of pride and support within the local Delaware business community.
• Exceptional Individual Customer Service: Demonstrated by the specific recognition of staff members like "Irving," who provide proactive, friendly, and communicative support, particularly during stressful times like auto repairs.
• Military-Friendly Savings: The active military discount program shows a commitment to supporting the large population of service members and veterans in the state of Delaware.
• Strategic Location for Sussex County: Situated on Dupont Blvd, this location serves as a central hub, offering easy access for residents across a large geographical area, distinguishing it from locations purely focused on airport or beach-area rentals.
• Focus on Replacement Rentals: Enterprise is well-known for its insurance replacement business, indicating a strong working relationship with local auto body shops and dealerships in Georgetown and the surrounding area.

To make a reservation, inquire about fleet availability, or confirm rental policies, you can contact the Enterprise Rent-A-Car branch in Georgetown using the following details:

• Address: 22694 Dupont Blvd, Georgetown, DE 19947, USA
• Phone: (302) 856-6380
• Mobile Phone: +1 302-856-6380

It is always recommended that customers call during the posted hours (Mon-Fri 8:00 AM - 5:00 PM, Sat 9:00 AM - 1:00 PM - Always call to confirm Saturday hours) to speak directly with an agent.

Choosing Enterprise Rent-A-Car in Georgetown is a solid choice for Delaware locals needing a rental vehicle, particularly when it comes to auto repair replacement services or reliable van rentals. The company’s long-standing reputation in the replacement market means the staff is well-equipped to handle the logistics and communication necessary during a stressful time, as demonstrated by the positive experience shared about "Irving." Furthermore, the active military discount is a valuable financial benefit for the community it serves.

However, the critical feedback regarding contract transparency and final billing accuracy cannot be overlooked. For this reason, Enterprise in Georgetown is worth choosing for its convenience, vehicle quality, and noted individual service, but only if the renter takes a proactive and cautious approach. Local users must be vigilant: insist on a clear, itemized explanation of all charges on the final contract, take photographs of the vehicle's condition at pick-up and drop-off, and meticulously review the final bill against the initial signed agreement. By combining the local team's helpful spirit with personal due diligence, customers can maximize the benefits of this centrally located Sussex County rental agency.

Enterprise Rent-A-Car

22694 Dupont Blvd, Georgetown, DE 19947, USA