Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Indianapolis, Indiana, having access to reliable and flexible transportation is a fundamental need, whether for daily commutes, business trips, family outings, or when a personal vehicle is unavailable. Enterprise Rent-A-Car, a globally recognized leader in the car rental industry, offers a convenient and comprehensive solution right here on East 96th Street. This branch aims to provide a diverse fleet of vehicles and customer-focused service to ensure your travels within the Hoosier State and beyond are smooth and comfortable.
This article will provide a detailed overview of the Enterprise Rent-A-Car location on E 96th Street in Indianapolis, discussing its accessibility, the range of services it offers, key highlights, and why it stands out as a suitable choice for locals in Indiana.
Enterprise Rent-A-Car in Indianapolis is located at:
4310 E 96th St, Indianapolis, IN 46240, USA
This address places the Enterprise branch in a strategic spot on the northeast side of Indianapolis, easily accessible from several major thoroughfares, including I-465. Its location makes it particularly convenient for residents of northern Indianapolis, as well as nearby communities such as Carmel, Fishers, and Zionsville. Unlike airport-based rental counters, this neighborhood branch often provides a quicker and less congested experience for picking up and dropping off vehicles. Its position within a well-trafficked area ensures ease of access, making it a practical choice whether you're heading to work, planning a weekend adventure, or need a temporary vehicle close to home. The branch also offers a convenient pick-up service, further enhancing accessibility for local customers.
Enterprise Rent-A-Car is known for its extensive range of vehicle options and customer-centric services. At the 4310 E 96th St location, you can typically find:
Diverse Vehicle Selection: A wide array of car classes, including economical compact cars for fuel efficiency, comfortable mid-size and full-size sedans for business or family use, and spacious SUVs and minivans perfect for larger groups or extra cargo.
Luxury and Premium Cars: For those seeking an elevated driving experience, the branch often has luxury and premium vehicles available, ranging from executive sedans (e.g., Audi A4) to higher-end SUVs, allowing customers to choose a vehicle that matches their style or occasion. However, it's worth noting that specific models within these categories can vary, and a "luxury" booking might yield a different car than initially envisioned, as one customer's experience with an "orange sub-compact hatchback" instead of a "premium/luxury" vehicle demonstrates.
Trucks and Vans: While primary focus is on passenger vehicles, Enterprise also has options for pickup trucks and cargo vans at select locations, which are useful for moving, large hauling tasks, or commercial needs.
Flexible Rental Durations: Whether you need a vehicle for a day, a week, a month, or longer, Enterprise offers flexible rental periods to accommodate various personal and business requirements.
Customer Pick-Up Service: A hallmark of Enterprise's neighborhood branches, this location offers a convenient pick-up service, allowing them to collect you from your home or office within a certain radius, a significant benefit when you're without transportation.
Damage Waiver (DW) and Protection Products: Various optional protection plans are available, such as Damage Waiver, which can limit your financial responsibility for damage to the rental vehicle, subject to the terms and conditions.
Additional Driver Options: Spouses or domestic partners meeting age and license requirements can typically be added as authorized drivers at no additional charge, with other additional drivers incurring a per-day fee.
After-Hours Drop-Off: The location provides a key drop box for after-hours returns, offering flexibility for customers to return the vehicle outside of business hours.
Positive Staff Interactions: Customers frequently commend the "kind, attentive, quick" and "A+++ customer service" from staff members like Blake and Kendall. This dedication to positive interactions, even at the end of the day or in hot conditions, contributes significantly to a good rental experience.
Enthusiastic and Helpful Team: The staff are often described as "excited, enthusiastic, and helpful," which creates a welcoming environment and can make the rental process more enjoyable for customers.
Convenient Pick-Up Service: The availability of a local pick-up service is a major convenience, especially for those whose primary vehicle is undergoing repairs or who otherwise lack immediate transportation to the rental office.
Variety of Vehicle Choices: Enterprise typically offers a wide array of vehicle types, aiming to cater to different budgets and needs, from economy cars to luxury options. However, it is always recommended to confirm specific vehicle models or categories directly with the branch if you have precise expectations, as vehicle availability can lead to substitutions, even within designated categories.
Globally Recognized Reliability: As part of the extensive Enterprise network, this branch benefits from the company's established reputation for generally reliable vehicles and a wide support system, including roadside assistance.
While the general customer service receives high praise, it's worth noting that experiences regarding specific vehicle allocations, especially for premium or luxury categories, can sometimes miss expectations. Clear communication with staff at the time of reservation and pick-up, specifically about the desired vehicle type and any alternatives, can help manage expectations.
For inquiries, reservations, or assistance with your car rental, you can contact Enterprise Rent-A-Car - Indianapolis - E 96th St using the following details:
Phone: (317) 848-9344
Mobile Phone: +1 317-848-9344
Address: 4310 E 96th St, Indianapolis, IN 46240, USA
It is advisable to call during their operating hours to discuss your specific rental needs or confirm vehicle availability.
For residents of Indianapolis and the surrounding communities, Enterprise Rent-A-Car on E 96th Street is a highly suitable choice for various transportation needs. Here's why this local branch is a great option for Hoosiers:
Exceptional Local Customer Service: The consistent positive feedback regarding the staff's enthusiasm, helpfulness, and attentiveness, particularly from individuals like Blake and Kendall, creates a genuinely welcoming and efficient rental experience. For locals, this personable service can make a significant difference.
Convenient Location for Northside Residents: Its strategic placement on E 96th Street makes it easily accessible for those living in northern Indianapolis, Carmel, Fishers, and Zionsville. This reduces travel time and logistical complexities compared to airport or downtown rental locations, making it ideal for everyday convenience.
Flexible Solutions for Various Needs: Whether you require a temporary vehicle while your car is in the shop, an extra ride for a family gathering, a comfortable car for a business trip within Indiana, or a spacious SUV for a weekend getaway to one of Indiana's beautiful state parks, the diverse fleet aims to cater to a wide range of local demands.
Valued Pick-Up Service: Enterprise's commitment to picking up customers within a certain radius is a huge benefit for locals who might be without a vehicle and unable to get to the branch easily. This service highlights their understanding of customer needs in a neighborhood setting.
Reliable and Diverse Fleet for Indiana Roads: While specific vehicle assignments may vary, Enterprise generally offers a fleet of well-maintained vehicles suitable for all types of Indiana driving, from city streets to interstates, ensuring a comfortable and safe journey.
In summary, Enterprise Rent-A-Car on E 96th Street in Indianapolis stands as a strong option for local residents seeking reliable and convenient car rental services. With its highly praised customer service, strategic location, and versatile fleet, it effectively meets the diverse transportation needs of the Hoosier community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4310 E 96th St, Indianapolis, IN 46240, USA
Enterprise Rent-A-Car Reviews
pick upteamcleancallSUVdooremailminivanchargefull size car
★ 5★ 4★ 3★ 2★ 1Last week I made a late afternoon reservation for a luxury vehicle. The associates were excited, enthusiastic, and helpful even though it was hot and the end of day. I left in a good mood and driving in style. Blake and Kendall made sure that I was fully satisfied. They were kind, attentive, quick, and Enterprise's customer service was A+++.
Jul 07, 2025 · Maura KennedyHuge miss in expectations. I ordered a premium/luxury car. I was given a bright orange sub-compact hatchback. I don’t like to be petty but you generally would not expect an orange car in this category. Enterprise never cares to miss.Staff was nice.
Apr 23, 2025 · Taylor ArdizzoneThis was our first experience with Enterprise and it was a great one. From the start everything was explained thoroughly but pleasantly. I set up the most I could from the app so both pick up and drop off were a breeze. The reps were very kind all the time. The car was immaculate a drove excellent. Parking lot is always full because the location is small for the business they get but besides that everything was awesome.
May 04, 2025 · Edgar VazquezThis location saved me. Rented a Ford Expedition sized vehicle from another location which cancelled on me less than three hours before pickup, stating they didn’t have vehicle or anything comparable. Contacted this location when they opened and happened to have a large enough vehicle. Staff was awesome and I was in and out quickly.
Jul 02, 2025 · Peter MichaelMy experience here at Enterprise was phenomenal. John Cheek is an amazing employee. He worked very hard in making sure we were able to rent the appropriate vehicle that we needed for our vacation and he was very professional. He has a great attitude he seems to love what he does. I was very impressed by this young man’s presentation and hospitality. It seemed at one moment that there was going to be an issue with us renting but he made sure that we were accommodated. Because of John our first family vacation in a long time was off to a great start!!!
Mar 08, 2025 · Dana White
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