Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For many residents and visitors in Tennessee, particularly in the bustling city of Memphis, having access to reliable transportation is more than just a convenience – it’s often a necessity. Whether you’re navigating the city for work, planning a weekend getaway to explore the beautiful landscapes of the Volunteer State, or simply need a temporary vehicle while yours is in the shop, car rental services play a crucial role. In this comprehensive guide, we're taking a closer look at a well-known name in the industry, Enterprise Rent-A-Car, specifically their location at 1885 E Brooks Rd in Memphis, TN. We aim to provide a clear, factual, and informative overview from the perspective of a local user, helping you understand what to expect when choosing this branch for your car rental needs.
The car rental market in Tennessee is vibrant and diverse, catering to a broad spectrum of needs, from business travelers flying into Memphis International Airport to families embarking on a road trip across the state. Industry trends show a continued demand for a wide array of vehicles, ranging from fuel-efficient compacts for city driving to spacious SUVs and vans for group travel. Customers are increasingly looking for transparent pricing, flexible rental terms, and convenient locations. While Enterprise Rent-A-Car is a global leader in the car rental industry, each branch operates within its local context, serving the specific community around it. This article will delve into the particularities of the 1885 E Brooks Rd location in Memphis, offering insights into its accessibility, the types of services typically offered by Enterprise, and important considerations based on publicly available information and customer feedback. Understanding these details can empower you, as a Tennessee local, to make the best choice for your next rental.
The Enterprise Rent-A-Car branch we're focusing on is conveniently located at:
1885 E Brooks Rd, Memphis, TN 38116, USA
This address places the Enterprise branch in a strategic part of South Memphis, making it particularly accessible for residents in the southern and eastern parts of the city, as well as those arriving or departing from Memphis International Airport (MEM). E Brooks Road itself is a well-trafficked artery, connecting various residential and commercial zones. Its proximity to major highways, including I-240, means that customers can easily reach the location from different areas of Memphis and beyond. For instance, if you're coming from the airport, the branch is just a short drive away, which is a significant advantage for travelers. Similarly, for locals living in neighborhoods like Whitehaven, South Memphis, or even those coming from areas closer to Mississippi, this location offers a practical and straightforward route. While Enterprise is a large company, local branches like this one are designed to integrate into the community's transportation network, aiming to provide a readily available solution for those without immediate access to their personal vehicles.
Enterprise Rent-A-Car is renowned for its comprehensive range of services and a diverse fleet designed to meet nearly any transportation need. While specific inventory can vary by day and demand, customers at the 1885 E Brooks Rd location can generally expect the following:
- Extensive Vehicle Selection: Enterprise offers a wide variety of vehicles. This typically includes economy and compact cars for budget-conscious travelers and city driving, mid-size and full-size sedans for comfortable everyday use, and various SUVs (small, mid-size, and full-size) for families or those needing more cargo space.
- Minivans and Passenger Vans: For larger groups or families, minivans and 7, 12, or even 15-passenger vans are often available, providing ample seating and luggage room.
- Pickup Trucks and Cargo Vans: Enterprise also provides utilitarian vehicles like pickup trucks for hauling and cargo vans for moving or business needs, though these are sometimes handled by a separate "Enterprise Truck Rental" division.
- Flexible Rental Terms: Customers can typically choose from daily, weekly, or even long-term monthly rentals, offering flexibility for various situations, from a weekend trip to an extended period while a personal vehicle is repaired.
- Optional Protection and Enhancements: Standard offerings include Damage Waiver (DW) to reduce financial responsibility for vehicle damage, Personal Effects Coverage (PEC) for personal belongings, and roadside assistance. Optional add-ons like GPS navigation systems and child safety seats are also commonly available.
- Refueling Options: Enterprise typically provides multiple fuel options, allowing customers to pre-pay for fuel, have Enterprise refuel the car upon return (at a premium), or refuel themselves before returning the vehicle.
- Additional Driver Options: Policies regarding additional drivers, including spouses or domestic partners, are standard, though fees may apply for others.
For the most current availability, pricing, and specific terms, it is always best to contact the 1885 E Brooks Rd branch directly.
As a major national brand, Enterprise Rent-A-Car offers several features and highlights that generally benefit its customers, including those in Tennessee. However, it is important to balance these with real-world customer experiences at specific locations.
- Brand Recognition and Network: Enterprise's extensive network across the U.S. means reliable support and consistency, often allowing for one-way rentals between different cities or states, which can be a significant convenience for longer trips within Tennessee or beyond.
- Diverse Fleet Options: The wide array of vehicle types ensures that customers can usually find a car that suits their specific needs, from economical sedans to spacious SUVs.
- Customer Service Focus (Company Standard): Enterprise broadly promotes a strong focus on customer service, and many locations strive to uphold this reputation. They often highlight their commitment to well-maintained and clean vehicles.
- Rewards Program: Enterprise Plus, their loyalty program, allows frequent renters to earn points for free rentals and upgrades, which can be a valuable perk for regular users.
- Convenient Location Near Airport: The 1885 E Brooks Rd location is notably close to Memphis International Airport, making it a highly convenient pick-up point for travelers flying into the city.
It is important to acknowledge that while these are general company highlights, individual branch performance can vary. As noted in customer reviews for this specific location, experiences can sometimes include concerns regarding vehicle condition (e.g., half-full fuel tanks, pre-existing damages not noted), waiting times, and billing discrepancies. These points suggest that while the brand offers strong features, customers should be diligent in their pickup inspection and confirm all rental terms to ensure a smooth experience.
To make a reservation, inquire about vehicle availability, or address any questions regarding car rental services at this location, you can reach Enterprise Rent-A-Car using the following contact details:
Address: 1885 E Brooks Rd, Memphis, TN 38116, USA
Phone: (901) 345-8588
Mobile Phone: +1 901-345-8588
Having both a landline and a mobile number provides multiple ways to get in touch. It is strongly recommended to call ahead to confirm operating hours, verify vehicle availability for your specific dates, and clarify any rental policies, especially given some of the customer feedback. This proactive approach can help ensure a smoother rental experience.
For residents of Tennessee, particularly those in the Memphis area, Enterprise Rent-A-Car at 1885 E Brooks Rd offers a recognizable and accessible option for car rental needs. Its primary suitability for locals stems from its highly convenient location. Situated in South Memphis and close to Memphis International Airport and major interstate access points, it provides a straightforward pick-up and drop-off point, minimizing travel time and logistical complexities for those living in or commuting through the southern parts of the city. This accessibility is particularly valuable when you need a vehicle quickly, whether your own car is undergoing repairs, you're hosting out-of-town guests, or you're planning a trip across the state to places like Nashville or the scenic beauty of East Tennessee.
Moreover, as part of a large national network, this Enterprise branch generally benefits from a diverse and well-maintained fleet, offering a wide array of vehicle types to suit various requirements. From fuel-efficient cars for daily commutes to larger SUVs for family adventures or utility vehicles for moving tasks, the breadth of choice can be a significant advantage. While it is always wise to inspect the vehicle thoroughly upon pickup and confirm all terms, the sheer scale of Enterprise's operations often means a ready supply of vehicles.
For Tennesseans, having a widely recognized and easily reachable car rental service like Enterprise Rent-A-Car on E Brooks Rd provides a reliable solution for various transportation demands. The option for diverse vehicles and the convenience of a nearby location make it a viable choice for navigating both local Memphis life and broader explorations of the Volunteer State. By being proactive with reservations and understanding company policies, locals can leverage the resources of a major rental provider for their temporary transportation needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1885 E Brooks Rd, Memphis, TN 38116, USA
Enterprise Rent-A-Car Reviews
truckairportteammanagementinsurancevacationcallvaninfodiscount
★ 5★ 4★ 3★ 2★ 1Memphis TN it's not a very friendly place. If they are damages to your car before you get it, please make sure you review it on the note. And make them show it to you. Trust me on this. Anywhere else I've rented a car from we're great people. Just not this location. And you get a half a fuel tank. With missing hub caps
Jun 11, 2025 · tony RodriquezI was told that my rental would be ready at 10:00 a.m. 5/27/2025 only to find a ride there and the young ladies at the front desk to tell me that all of the cars needed oil changes and that I would have to come back when they called me. Returned the car yesterday 6/13/2025 the guy at front desk ask me to leave a good review, didn't get my deposit back and checked my husband card and learned that he tried to charge 548.00 after already being paid by the insurance company!!! Please do better enterprise!!!!
Jun 14, 2025 · Jackie SumerallThe location at Brooks in Memphis Tn is a excellent place to rent a car. The staff there is very professional and friendly. They took care of all my needs and made sure i was taken care of. I recommend going to this location because of the excellent staff. They actually went above and beyond for me!! Excellent customer service
Apr 30, 2025 · Lakiesha Jones cc3xb4-1-25 The male agent was a manager in training. He was great getting in and out for my pickup. I rented a SUV, after packing and heading out on my trip. The vehicle vibrated at 55 to 65 miles. The worse 6 hours ride. When I got back. The young asked me how was my trip, I told him what happen and he said he would look into it. I got a text the following day asking me about my experience with Enterprise and the vehicle moments later a Representative called I told what happen and he said he would reimburse me a portion of my money back. This was April 6. I'm still waiting.Natalie I actually called and left message for someone to call me. No one returned my call a few days ago. Lookup my info call me.
Apr 16, 2025 · Devita L Robinson-PittsDidn't have the luxury car i reserve, but did have a Cadillac SUV. I had to pay double what my reservation was, but I needed a vehicle. The young man who helped me was great. The fact I made reservations months in advance and got to the rental car company & didn't have any cars is crazy. I will stick with the airport location.
May 14, 2025 · Felicia Mcgirt
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