Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
Hello, fellow Texans! When it comes to navigating our great state, having dependable transportation is more than just a convenience – it’s a necessity. Whether you’re facing a temporary vehicle shortage, planning a family vacation, or just need a reliable ride for a day of errands, a trustworthy car rental service is invaluable. This article delves into Enterprise Rent-A-Car in Pflugerville, TX, offering a detailed look at what this local branch provides to our community.
Enterprise Rent-A-Car has long been a household name in the car rental industry, recognized for its extensive fleet and broad network. The Pflugerville branch aims to uphold this reputation by providing a variety of vehicles to suit different needs, from compact cars for efficient city driving to larger SUVs and vans for family trips or bigger projects. While customer experiences can vary, as with any service provider, this location strives for professionalism and efficiency in getting you on the road. They understand that for many, a rental car is a crucial part of their daily life or travel plans, and they endeavor to make the process as smooth as possible.
The Enterprise Rent-A-Car branch in Pflugerville is conveniently situated at:
1312 FM 685 Bldg 1, Pflugerville, TX 78660, USA
This location on FM 685 makes it easily accessible for residents throughout Pflugerville and the surrounding areas. FM 685 is a significant roadway, allowing for straightforward navigation to and from the branch, whether you're coming from downtown Pflugerville, nearby residential neighborhoods, or major highways like I-35. Its placement ensures that picking up or dropping off a rental vehicle is efficient, saving you time and hassle. For those flying into Austin-Bergstrom International Airport (AUS), Pflugerville is a manageable drive, making this branch a viable option for out-of-town visitors looking to rent a car locally rather than at the airport. The accessibility of this location contributes to its suitability for both daily renters and those with more extensive travel plans within Texas.
Enterprise Rent-A-Car typically offers a comprehensive range of services to cater to various customer requirements. While specific vehicle availability can fluctuate, here’s a general overview of what you can expect from the Pflugerville branch:
Standard Car Rentals: A diverse selection of vehicles including economy cars, compact cars, mid-size sedans, and full-size sedans, suitable for daily commutes, short trips, and business travel, offering fuel efficiency and comfort.
SUV Rentals: A variety of sport utility vehicles, ranging from small crossovers to large SUVs, providing ample space for passengers and luggage, ideal for family vacations, outdoor adventures, or when extra capacity is needed.
Minivan and Passenger Van Rentals: Perfect for larger families, group outings, or when you need to transport several people comfortably. Options typically include 7-passenger minivans and larger 12 or 15-passenger vans.
Truck Rentals: Pickup trucks for hauling equipment, moving small loads, or tackling home improvement projects. Availability may vary, with some locations specializing in larger truck rentals.
Luxury and Specialty Car Rentals: For those special occasions or when you desire a premium driving experience, select luxury cars, sports cars, and convertibles might be available, though availability can be more limited and should be confirmed in advance.
Long-Term Rentals: Solutions for extended vehicle needs, whether for weeks or months, often providing more cost-effective rates than daily rentals for prolonged use. This is often ideal for temporary work assignments or insurance replacement vehicles.
One-Way Rentals: The convenience of picking up a vehicle at the Pflugerville location and returning it to a different Enterprise branch, useful for inter-city travel within Texas or across states.
Pick-Up Service: A hallmark of Enterprise, many locations offer a complimentary pick-up service from your home or office within a certain radius, enhancing convenience for customers without immediate transportation to the branch.
Damage Waiver (DW) Options: Customers are offered the option to purchase a Damage Waiver, which can reduce or eliminate their financial responsibility for loss or damage to the rental vehicle, subject to terms and conditions.
Additional Driver Options: Policies for adding authorized drivers to the rental agreement, typically with spouses or domestic partners being added at no extra charge, while other additional drivers may incur a daily fee.
Refueling Service Options: Customers usually have choices regarding fuel, including pre-paying for a full tank, having Enterprise refuel the vehicle with a service charge, or refilling the tank themselves before return.
After-Hours Returns: For added flexibility, many branches allow for secure after-hours returns, where you can park and lock the vehicle and deposit the keys in a designated drop-box.
While individual experiences can shape perceptions, here are general highlights often associated with Enterprise Rent-A-Car, including what customers might find at the Pflugerville location:
Breadth of Fleet: Enterprise is known for its wide selection of vehicles, ensuring that most customers can find a car that fits their specific needs, whether for personal travel, family outings, or light hauling.
Customer Service Focus: While one negative review highlighted a challenging experience, other reviews for Enterprise locations often praise staff for being "super kind and informative," and for providing "easy" processes. The positive feedback for the Pflugerville branch specifically mentions "Lorena" for being "super kind and informative from start to finish" and "Will for being so kind while answering all my questions beforehand over the phone." This indicates a commitment to customer support and a desire to make the rental experience comfortable and straightforward.
Efficiency: Positive feedback, such as being "in and out in under 10 minutes from my scheduled appointment," points to an efficient rental process, which is highly valued by busy individuals.
Convenient Location and Services: The strategic placement on FM 685, combined with services like pick-up (where available), caters to local accessibility and convenience, making it easier for Texans to access their rental vehicles.
Widespread Recognition: As a leading name in car rental, Enterprise benefits from widespread recognition and a large network, which can provide a sense of reliability and offer support should issues arise during a rental.
To get in touch with the Enterprise Rent-A-Car branch in Pflugerville for reservations or inquiries, use the following contact details:
Address: 1312 FM 685 Bldg 1, Pflugerville, TX 78660, USA
Phone: (512) 362-5152
Mobile Phone: +1 512-362-5152
For residents of Pflugerville and surrounding Central Texas communities, Enterprise Rent-A-Car on FM 685 offers a practical and accessible solution for their car rental needs. While one negative experience was noted, the overall sentiment often highlights the brand's commitment to a broad range of vehicle options and supportive customer service, as evidenced by reviews praising specific staff members like Lorena and Will for their helpfulness and efficiency. In a region where personal transportation is often essential, having a local Enterprise branch that aims for quick check-ins and comprehensive vehicle options is a significant advantage.
Whether you need a vehicle for a quick trip to Austin, a spacious SUV for a family excursion to Lake Pflugerville, or a minivan for local errands, this Enterprise location is equipped to assist. The ability to quickly get "in and out" of the rental process, as one customer described, is a testament to the branch's operational efficiency. For Texans who value convenience, a wide selection of vehicles, and the potential for friendly, informative service, Enterprise Rent-A-Car in Pflugerville remains a solid option for fulfilling their temporary transportation requirements. It's a local resource aiming to keep the community moving with ease and reliability.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1312 FM 685 Bldg 1, Pflugerville, TX 78660, USA
Enterprise Rent-A-Car Reviews
insurancepick upcallmanagementmorningchoiceSUVgentlemanhomename
★ 5★ 4★ 3★ 2★ 1Long post. Please read all and beware of Enterprise off 685. Never had any problems with them u til recently. I rented a Chrysler Pacifica back in January. January 18th for my dad's 80th birthday party in Garland. I've rented before with no issue. It was cold and rainy that day. Will ( I'll try to refrain from name calling but he did me dirty) checked me in. It was cold. He told me to get inside vehicle because it was cold. He stood in driver door. He kept asking me did I want the additional coverage. I mean being very persistent. I was like no I won't be driving much. I told him he was making me nervous. So I get out check the van around nothing. I'll admit it was my fault for not checking the top. I mean I'm only 5'6 so I wouldn't of even saw it. I believe with all my heart he saw the damage and that's why he kept askingEven made reference that few extra hundred would be cheaper than 5000. We go to Garland for weekend. Only put 478 miles. No carport nothing. We get back Su day. Check forecast. Austin was expecting ice. I dropped vehicle off Sunday afternoon. I made video of drop off. Mind you I didn't scan top because again I ain't never checked it. Enterprise Will calls me Monday saying it was damage at top of van. He lied like someone else checked it in but it was his ass. He knew that damage was already there. I go up to Enterprise cause I knew there was no damage. He proceeds to show me top of van which I still didn't see damage. Even if I had checked i still didn't see no damage. It was a 2022. I should of went with my 1stmind. You couldn't even read the key. The lock and unlock and start buttons were all gone. Vehicle was from Pennsylvania. Moral of the story watch thus location especially Will they will screw you over! I begged my insurance not ro pay them but like agent said they really couldn't prove it was already there. I asked them to get video from when I checked in. Enterprise f*** me over big time. I believe in karma! I WILL NEVER EVER RENT FROM ENTERPRISE again. Then they had the nerve to say 4000 in damage. Insurance paid them 2 something. Beware of this enterprise. I wished my insurance would of did more research. I wish I could post the video of Will literally standing inside van supposedly showing damage which I still didn't seeSuppose to be top left on driver side. I archived the video and sent to insuranceI was so pissed I hope I have clerk right. It may have been Bryan now I think of it. Which ever one looks like Dr Seuss 😂 screwed me over. Just know if you rent from them check vehicle all over top and bottom. UPDATE...Wrong name of scammer. It was actually Bryan.
Apr 20, 2025 · Jackie MathisI just wanted to take the time to say what an amazing job this location was. I was in and out in under 10 minutes from my schedule appointment. Lorena was super kind and informative from start to finish. I appreciate her dedication to making sure I was comfortable and had everything I needed for my rental. And shout out to Will for being so kind while answering all my questions beforehand over the phone before I even got there which made the process super easy. I totally recommend this location for all your rental needs ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Apr 14, 2025 · StellaThis is the best enterprise I have ever been too. Made getting a rental through insurance a piece of cake and he was like that with every customer. If you want your faith restored in the rental car person to person experience, go to this location.
Jun 20, 2025 · Austin MosherGreat price, great vehicle - easy to handle vehicle and everything was good until the following week. I discovered Enterprise shared my credit card info with a 3rd party billing company who handles Toll charges. I don’t deny I owe toll frees however I did place the car on my toll account, and most importantly to me is that, the 3rd party company didn’t think it was important enough to notify me before submitting chargers on my card without my permission. I was never informed Enterprise would be sharing my information and for this fact, be cautious when using a credit card.
Mar 09, 2025 · Catherine PetersonI hope you have a better experience than I did, mines was Terrible! Their cars are filthy, along with very few to choose from. I highly suggest using another rental car company.I'll never use enterprise again. Even after requesting another vehicle due to the foul odor of Dog and Dog Feces, they did not call me in for a replacement. after 5 days I filled a complaint and was finally issued another vehicle that was manageable. I give them zero stars and a thumbs down!
May 21, 2025 · Joseph Brown
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