Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
For residents and visitors in the heart of the Texas Gulf Coast region, reliable and convenient transportation is a daily necessity. Enterprise Rent-A-Car, located in Alvin, TX, is a trusted local provider, offering a wide array of vehicles to meet every type of travel need, from a quick trip around Brazoria County to a long-haul journey across the state. This branch, situated on FM 528 Road, serves as a vital resource for those needing a temporary replacement vehicle, planning a family vacation, or requiring a larger van for business or group travel.
As a branch of the nationally recognized Enterprise brand, this location adheres to a high standard of customer service and vehicle quality. What distinguishes the Alvin branch is its identity as a women-owned business, adding a unique and locally focused dimension to its professional operation. The team is dedicated to providing efficient service, ensuring customers can quickly and easily get behind the wheel of a reliable vehicle. The goal is simple: to keep you moving, whether your own vehicle is in the shop or you are simply expanding your travel horizons across the greater Houston area and beyond.
The variety of rental options available is tailored for the Texas lifestyle. Being a dual provider, recognized as both a Car rental agency and a Van rental agency, it ensures that whether you need a compact sedan for solo commuting or a 15-passenger van for a church or sports group outing, you have options close to home. The commitment to local customers is clear through their robust policies and helpful staff, making the rental process as smooth as possible. While customer experiences can vary—as evidenced by feedback highlighting both speedy, polite service and occasional vehicle availability issues—the branch strives for overall customer satisfaction.
Conveniently situated in Alvin, Texas, the Enterprise Rent-A-Car branch is easily accessible for local customers in the surrounding communities of Pearland, Manvel, and League City. The exact address is 2500 FM 528 Rd, Alvin, TX 77511, USA. Its location along a key farm-to-market road ensures easy ingress and egress, simplifying the process of picking up or dropping off your rental.
Accessibility for all Texas customers is a priority at this location. The facility features a **Wheelchair accessible entrance**, ensuring smooth, easy entry for customers with mobility devices. For those arriving by car, a dedicated **Wheelchair accessible parking lot** is available, minimizing the distance from the parking spot to the rental counter. This focus on practical accessibility is a testament to the branch's commitment to serving every member of the local community with dignity and convenience. The ground-level office is designed for swift service, catering perfectly to the needs of local users who prioritize quick, no-fuss transactions.
The Enterprise Rent-A-Car in Alvin provides a comprehensive range of rental and support services, establishing it as a full-service transportation solution provider for the area.
- Diverse Vehicle Fleet: Offers an extensive selection of vehicles, spanning multiple classes, including economy and full-size cars, SUVs, pickup trucks, luxury vehicles, and specialized models.
- Van Rental Services: Recognized as a **Van rental agency**, providing minivans and large passenger vans (such as 12- and 15-passenger models) ideal for family reunions, team travel, or church trips. Cargo vans are often available for local hauling needs.
- Flexible Payment Acceptance: Accommodates various forms of payment, including major **Credit cards**, **Debit cards**, and modern touchless payment options like **NFC mobile payments**, ensuring transaction flexibility for all customers.
- Reservations and Booking: Allows for advance booking online or over the phone, essential for securing the desired vehicle type, especially larger vans or SUVs which may be in high demand.
- Insurance Replacement Rentals: Specializes in renting cars to customers whose vehicles are being repaired, working closely with local body shops and insurance providers to facilitate direct billing and efficient turnaround.
- Roadside Assistance: Provides access to Enterprise’s 24/7 roadside assistance for any unforeseen issues during the rental period, offering peace of mind while driving across Texas.
- Additional Equipment: Offers essential add-ons such as GPS systems and child safety seats to customize your rental for the safety and convenience of your travel party.
This Alvin Enterprise Rent-A-Car branch is highlighted by several key features that enhance the customer experience and underscore its value to the local Texas community.
- Identifies as Women-Owned: The branch is identified as a **women-owned** business, a significant highlight that reflects a commitment to diversity and local entrepreneurship within the Alvin business community.
- Supports Military Personnel: Offers **Active military discounts**, providing valuable savings for active-duty members, veterans, and their families as a token of appreciation for their service.
- Complete Payment Flexibility: Accepting **Credit cards**, **Debit cards**, and **NFC mobile payments** offers one of the most comprehensive payment options in the local car rental market.
- Comprehensive Accessibility: Features both a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**, ensuring a welcoming and practical environment for every customer.
- Dual Rental Expertise: As both a Car rental agency and a Van rental agency, it is a one-stop-shop for individuals and large groups, offering specialized solutions like passenger vans.
For general inquiries, to check current vehicle availability, or to manage an existing reservation, the Alvin Enterprise Rent-A-Car branch can be reached using the information below.
Address: 2500 FM 528 Rd, Alvin, TX 77511, USA
Phone: (281) 388-2298
Mobile Phone: +1 281-388-2298
It is always a good practice, especially given reported high demand for certain vehicle types like SUVs, to call ahead or book online well in advance. Current operating hours should be confirmed by phone or on the official website before visiting, as hours can sometimes be subject to change, particularly on weekends or holidays. This proactive step ensures the best possible experience when renting your next vehicle in Alvin.
For anyone in the Alvin, Texas area needing a rental vehicle, the Enterprise Rent-A-Car on FM 528 Rd offers several compelling reasons to choose their services. The combination of a strong national brand's quality assurance with distinct local benefits makes it a smart choice.
Firstly, the branch's identity as a **women-owned** business offers patrons a chance to support local diversity while benefiting from a global network of quality vehicles and professional standards. Supporting a local business with such a distinction can be important to community-minded Texans. Secondly, the financial benefits are clear, especially with the provision of **Active military discounts**, which is a valuable saving for the many military families and veterans in the state. Furthermore, the extensive payment flexibility, including accepting **Credit cards**, **Debit cards**, and **NFC mobile payments**, removes common transactional friction and caters to modern customer preferences.
While some customer feedback suggests that vehicle inventory, particularly for high-demand SUVs, can occasionally be low, the overall experience of speedy, polite service, as noted by one happy customer, highlights the potential for exceptional customer care. The facility’s full accessibility, with a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, underscores their dedication to inclusive service for every member of the community. In a local market, the ability to rent both a standard car and specialty vehicles like large passenger vans at the same, convenient location is a major benefit. By reserving early and communicating specific needs to the professional team, customers can reliably secure a vehicle that provides the freedom and mobility essential for life and travel in the great state of Texas.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricecallpick upinsuranceairportrunningfull sizesuvcredit cardrepair
★ 5★ 4★ 3★ 2★ 1Went in today a lovely lady helped me, she smelled so good, I was done within 5 mins! Super fast! Super polite! A+ I took my car to AG body shop they are way better than the colliber collision located inside. They was polite and gave my insurance a great price! Highly recommend thank you! Thanks enterprise for my rental! Thank you for your kindness!
Aug 18, 2025 · Souto WorldDon’t use them! They OVER PROMISE and don’t deliver. They run very low on vehicles and don’t have enough SUVs. They try to get you to accept a car that you don’t want because they are not well stocked. They tell you they will have the car you need later, but it is not true. I CANNOT recommend them!
Oct 04, 2025 · MMI can not express how professional, kind, and polite Jhirmany Walton was today. He was absolutely OVERWHELMING busy and yet he kept each customer waiting informed and comfortable during their wait.He did every job!! From answering the many phone calls to cleaning the vehicles!!I’m so very IMPRESSED with his work ethic!!You have a PRIME employee in this young man and I hope you reward him and treat him well for many years to come!
Jun 13, 2025 · Melony GrahamWas a little hard to find bc we didn't know it was inside the collision place, and the lady wasn't there when we got there but I found out she was the only one who was with Enterprise so I don't fault her for that whatsoever.She immediately started helping my mom receive her rental car and itlooked like she worked through her lunch break.(Thank you so much for that)Be careful if your chip in your bank card has troubles with the "tap" feature because they are not able to type in the numbers manually, and that caused an issue with our payment.Again, not her fault.--BUT that needs to be fixed ASAP--Overall, service was positive and our lady was great.I will return to this location if need be.((I do apologize, I can not remember her name))Thanks!
Jun 07, 2025 · MonicaIf I could give negative stars I would.Worst experience EVER at the Alvin, Texas location. We made our reservation through Costco as we always do. Spoke with the location 2 times in the week leading up to the rental, once was the day before where we were assured there would be a full size suv for us. When we got there they only had a larger vehicle to put us in, did not say there was an increase in price. Also he told us they were not allowed to wash the vehicles there and it was filthy but we were ok with that since we would be driving it on a road trip anyway. Any other time I have rented with enterprise and the reserved type was unavailable, we were put in something comparable or better for the same rate. When we called to question the charge placed on our card, Germany told us we could either bring it back or call customer service. Customer service could not help because it is a local branch and not a regional airport branch. So we took the vehicle back, 45 minutes after picking it up. And he charged us for a full day rental!!! I will be disputing the charge on my credit card. Not mentioned was the 1.5 hours we spent at the location waiting for service. I could not be more dissatisfied. We rented a larger suv for a family road trip to be more comfortable with extra space, instead we are on our trip in our own vehicle. Epic failure, this branch should not be allowed to operate under the enterprise name. I did not know there was a difference between the types of branches.They definitely tried to pull a fast one on us because they did not like the excellent rate we got booking through Costco. The words that come to mind are deceptive, crooks, liars...I could go on. Meanwhile it’s 2 days later and we still have had no response from the “escalation” of our issue. CROOKS. 100% unsatisfied. 10/10 would not recommend enterprise as a whole since they allow local branches to operate under their name and customer service has no power to help in any way. They can only assist with rentals made at airport locations. Ridiculously deceptive business practices. In this day and age with as many car rental companies as there are, avoid this one. Especially the Alvin, Texas location.
Jun 16, 2025 · Nikki Franks
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