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Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 7745 Gulf Fwy, Houston, TX 77017

Car rental agency, Van rental agency ★4.0

7745 Gulf Fwy, Houston, TX 77017, USA

4.0
I was rear ended 08.25, today 09.25 marks a month that I have been in a rental from Enterprise. The first vehicle was fine, however I had to exchange it because the service light came on, and the horn did not work. This was not safe. The second rental was given to me and immediately had the tire pressure light turn on. Filled it with air several times until discount tire told me the tire had a nail. I was going to travel out of town, so I exchanged the vehicle for a third rental vehicle. Before they released it to me, they stated the tire light was on so they added air. That vehicle was fine on the 3 hour drive to Austin, and then parked for 3 days while in Austin. I did not drive it during my stay, however upon attempting to travel back, once again the tire pressure light turned on at psi 17. Took it to discount tire in Austin, who said two whole tires needed to be replaced as one had an impact bubble and one had been repaired but the repair was leaking air. I am convinced that the vehicles are not inspected for safety before released to the customer. They almost sent me to Enterprise to get a 4th vehicle, but luckily the discount tire here has a contract with Enterprise so they were able to replace the tires. The wait to replace tires in an hour and a half. I’m wasting my time here replacing tires when this should have been done before releasing the vehicle to me! Unimpressed. Very disappointed that they would put me in 3 vehicles that each had their own issues. Do better!! *note the third vehicle was picked up from the airport location because when I tried to exchange it at this location they said they were out of cars! - Brittney Palacios
Enterprise Rent-A-Car Overview Photos Intro Detail Location Reviews

Enterprise Rent-A-Car Photos

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Enterprise Rent-A-Car Introduce

Planning your next great Texas adventure, handling a necessary replacement vehicle, or organizing a group trip around the Houston area? Finding a reliable and professionally managed car or van rental service is key to ensuring your plans run smoothly. The Enterprise Rent-A-Car branch located on the Gulf Freeway in Houston offers a convenient local solution for all your temporary transportation needs. As a dedicated local business, this branch focuses on providing a wide array of vehicles backed by professional service, aiming to meet the diverse demands of the Houston community and visitors alike.

This specific Enterprise location identifies as a women-owned business, representing a strong commitment to local entrepreneurship and community involvement right here in Texas. They operate primarily as a comprehensive car rental agency and also specialize in van rental services, making them a one-stop shop whether you need a compact sedan for quick errands, a full-size SUV for a family road trip, or a spacious van for moving or group transport. Their commitment to customer service and convenience is an integral part of their local operation.

Location and Accessibility

The Enterprise Rent-A-Car branch is strategically situated in the Houston area, making it easily accessible for local residents and those traveling through Southeast Texas. Its prime address on the Gulf Freeway offers straightforward access via one of Houston’s major thoroughfares, simplifying pick-up and drop-off, especially for customers in the Gulfgate South area.

Contact Information:

Address: 7745 Gulf Fwy, Houston, TX 77017, USA

Phone: (713) 641-6510 (Local)

Mobile Phone: +1 713-641-6510

In terms of physical access, the location has taken steps to ensure convenience for all patrons. The facility is equipped with a wheelchair accessible entrance, allowing smooth entry for customers with mobility aids. Furthermore, wheelchair accessible parking lots are provided, underscoring the branch's commitment to accommodating all members of the Texas community. While specific hours can vary, its location is designed to serve as a convenient neighborhood option, contrasting with the often hectic environment of airport rental counters.

Services Offered

As both a car rental agency and a van rental agency, this Enterprise branch caters to a broad spectrum of transportation requirements. Their core business revolves around providing temporary vehicle solutions for both leisure and business use.

  • Comprehensive Car Rental: Offering a diverse fleet that typically includes everything from economical compact cars to full-size sedans, SUVs, and luxury vehicles, suitable for daily commuting, weekend getaways, or business travel across Texas.
  • Van Rental Services: Specializing in larger vehicle options such as minivans for family travel and passenger vans (e.g., 12- and 15-passenger models) for group transportation, field trips, or team events. Cargo van rentals may also be available for small moving projects or hauling equipment, providing a practical alternative to larger moving trucks.
  • Insurance Replacement Rentals: A frequently utilized service, often providing rental cars to customers whose personal vehicles are undergoing repairs following an accident, simplifying a stressful situation.
  • Flexible Payment Options: Accepting various payment methods for ease of transaction, including major credit cards, debit cards, and modern NFC mobile payments.
  • Optional Protection and Add-Ons: Customers typically have the option to add additional protection products like Damage Waiver (DW), Extended Protection, and Personal Effects Coverage (PEC), as well as useful accessories such as GPS and child safety seats, though availability and specific terms should be confirmed at the time of rental.
Features / Highlights

A key aspect of this Enterprise location is the commitment to specific customer groups and accessible service, which sets it apart as a community-focused provider in the Houston area.

  • Identifies as Women-Owned: This notable feature highlights the branch's local ownership and management, promoting diversity and empowering a women-led enterprise in the Houston business landscape.
  • Active Military Discounts: A significant benefit for Texas's large military community, this location offers special rates and discounts for active military personnel. This is a crucial offering that supports the men and women of the armed forces with their personal and leisure travel needs.
  • Accessibility for All Customers: Ensuring an inclusive experience with both a wheelchair accessible entrance and wheelchair accessible parking lot, reflecting a dedication to serving customers with mobility challenges.
  • Neighborhood Convenience: Unlike large, overwhelming airport locations, this branch offers a more localized, community-based rental experience, often catering better to local residents who need short-term vehicle solutions or insurance replacements.
  • Varied Payment Methods: The acceptance of Credit cards, Debit cards, and NFC mobile payments provides renters with flexibility in securing their reservation and paying for their rental.
What is Worth Choosing This Location?

When you are looking for car or van rental services in the Houston area, particularly near the Gulfgate South neighborhood, choosing this specific Enterprise Rent-A-Car location offers distinct advantages. The availability of diverse vehicle types—from standard cars for daily errands to specialized cargo and passenger vans for larger needs—ensures you can find the right fit for almost any purpose.

Beyond the fleet, the business itself operates with a strong focus on community and support. Identifying as a women-owned business, it brings a unique management perspective to the customer experience. The readily available active military discounts are a tangible expression of appreciation for service members, providing real value to a vital part of the Texas population. Moreover, the clear commitment to physical accessibility, with designated parking and entrances, means they strive to provide a comfortable and welcoming experience for everyone.

It is important for potential renters to acknowledge that, as with any high-volume service provider, customer experiences can vary. While many value the convenience and range of vehicles, some public feedback indicates areas where the branch might need to improve, such as vehicle inspection protocols to ensure all rentals, particularly those in high-demand situations, meet the highest standards of readiness and safety before being released. It is always advisable to conduct a thorough check of your rental vehicle before leaving the lot and to communicate clearly with the staff about your needs and any concerns, especially regarding availability and vehicle maintenance.

Ultimately, for those in Houston seeking a local, professional rental agency that provides specialized van options, values accessibility, and offers valuable discounts for active military personnel, the Enterprise Rent-A-Car at 7745 Gulf Fwy presents a comprehensive, convenient, and community-conscious option. By calling ahead and planning your rental, you can help ensure a smooth transaction and get on the road efficiently for your Texas travels.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

7745 Gulf Fwy, Houston, TX 77017, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4 from 297 user reviews.

insurancepriceteammanagernamepick updrivingcartfull sizecigarette

★ 5★ 4★ 3★ 2★ 1

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