Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For Texans living in or visiting San Antonio, having a reliable car rental option is often a necessity, whether for a quick weekend trip, a crucial business appointment, or as a temporary replacement while your personal vehicle is in the shop. Enterprise Rent-A-Car has long been a household name in the car rental industry, known for its extensive network and a focus on "home city" rentals – catering to the everyday needs of local communities, not just airport travelers. In San Antonio, their branch at 9999 I-10 serves as a key resource for residents seeking flexible and convenient transportation solutions. This article will provide a detailed look at this specific Enterprise location, offering insights from a local Texan perspective, highlighting their services, and acknowledging the varied customer experiences.
Enterprise Rent-A-Car has built a strong reputation over decades, prioritizing customer service and offering a diverse fleet. Their business model emphasizes convenience for those who need a car for a few days or weeks, whether due to a car repair, a local move, or simply exploring the vast and beautiful landscapes of Texas. While the customer experiences at any busy branch can sometimes vary, as evidenced by contrasting reviews, Enterprise's overarching goal is to provide well-maintained vehicles and a straightforward rental process. For locals, this means having a trusted brand readily available when personal vehicles aren't an option or when extra wheels are needed for special circumstances.
The importance of a local car rental agency in a sprawling city like San Antonio cannot be overstated. It offers flexibility that public transportation might not provide for certain journeys and can be a cost-effective solution compared to ride-sharing services for extended periods or specific travel needs. Enterprise's presence on a major interstate, like I-10, further underscores its accessibility and commitment to serving the wider San Antonio community.
The Enterprise Rent-A-Car branch is strategically located at 9999 I-10, San Antonio, TX 78230, USA. This address places it directly on Interstate 10, a major east-west artery that traverses San Antonio and connects it to other significant Texas cities like Houston and El Paso.
The location's position on I-10 provides excellent accessibility for customers coming from various directions within San Antonio. Whether you're commuting from the city's northern suburbs, the medical center area, or even nearby communities west of San Antonio, reaching this branch is generally quite convenient. Its proximity to such a major highway simplifies both the pick-up and return process, allowing renters to quickly get onto the interstate to begin their journey or head back home. While one customer noted a negative experience regarding service and vehicle availability at this specific branch, the location itself offers a practical advantage for many local Texans due to its ease of access from a primary transportation corridor. The area around I-10 and Loop 1604 is a bustling commercial and residential hub, making the rental branch a practical stop for many daily routines.
Enterprise Rent-A-Car at this San Antonio location offers a comprehensive range of vehicle rental services designed to meet diverse customer needs:
- Wide Selection of Passenger Vehicles: They provide a broad fleet including economy, compact, mid-size, full-size cars, and premium sedans. This variety ensures customers can find a vehicle suitable for solo travel, family outings, or business trips.
- SUVs and Minivans: For those needing more space, Enterprise offers various sizes of SUVs (from small to full-size) and minivans, ideal for families, groups, or carrying extra luggage.
- Trucks and Vans: Beyond typical passenger cars, they also rent pickup trucks, cargo vans, and larger passenger vans (e.g., 12-passenger, 15-passenger vans), catering to moving needs, hauling projects, or group transportation. This can be particularly useful for those local tasks or events.
- Replacement Rentals: A significant part of Enterprise's business focuses on providing replacement vehicles for customers whose cars are in the shop due to accidents or mechanical repairs, often working directly with insurance companies.
- One-Way Rentals: For travelers planning a trip with a different return destination, Enterprise typically offers one-way rental options for added flexibility.
- Optional Add-ons: Customers can enhance their rental with optional features such as GPS navigation systems, child safety seats, and various protection plans (like Damage Waiver and Supplemental Liability Protection).
- Business Rental Programs: They offer customized rental programs for companies, providing flexible and cost-effective transportation solutions for corporate clients.
Enterprise Rent-A-Car aims to provide a reliable and convenient rental experience, highlighted by these key features:
- Extensive Network: As part of a global brand, this San Antonio location benefits from Enterprise's vast network, which can sometimes aid in vehicle availability and one-way rentals across different branches.
- Customer Service Focus: Enterprise emphasizes customer service, aiming for professional, friendly, and efficient interactions, as highlighted by one positive customer review. They strive for a seamless check-in and return process.
- Well-Maintained Fleet: The company generally prides itself on offering clean and well-maintained vehicles, ensuring a comfortable and reliable driving experience for renters.
- Online and App-Based Booking: Customers can easily browse vehicle options, book reservations, and manage rentals through Enterprise's user-friendly website and mobile app, streamlining the process.
- Pickup Service: Many Enterprise neighborhood locations, including this one, typically offer a free pick-up service from nearby homes or offices, a significant convenience for customers without immediate transportation to the branch.
- Enterprise Plus Program: Their loyalty program, Enterprise Plus, allows frequent renters to earn points towards free rental days and enjoy expedited service, which can save valuable time.
- Diverse Vehicle Options: The availability of various vehicle types, from economy cars to trucks and vans, makes Enterprise a versatile choice for a wide range of personal and business needs.
For reservations, inquiries, or any assistance regarding Enterprise Rent-A-Car at their 9999 I-10 location in San Antonio, Texans can reach out using the following details:
Address: 9999 I-10, San Antonio, TX 78230, USA
Phone: (210) 558-3218
Mobile Phone: +1 210-558-3218
For us Texans in San Antonio, Enterprise Rent-A-Car at 9999 I-10 remains a highly suitable option for a multitude of car rental needs. Its strategic location right on I-10 makes it easily accessible from many parts of the city, which is a major convenience when you need a vehicle quickly.
What truly makes Enterprise suitable for locals is its deep integration into the "home city" market. Whether your personal car is in the repair shop, you need an extra vehicle for a family gathering, or you're planning a Texas road trip, Enterprise aims to provide a solution. The diversity of their fleet, from fuel-efficient sedans to spacious SUVs and practical trucks, means you can usually find the right vehicle for the job. While one customer reported a highly negative and frustrating experience involving perceived discrimination and denied service, it's important to acknowledge that this contrasts sharply with another review praising the professional, friendly, and efficient staff, along with clean, well-maintained cars and a seamless process. Such varied experiences underscore the importance of individual branch management and staff interactions.
However, Enterprise's overall brand strength, widespread presence, and features like the Enterprise Plus program and potential pickup service generally make it a convenient and reliable choice for the average local renter. When you need dependable temporary transportation in San Antonio, Enterprise offers the vehicles and the widespread accessibility that many Texans rely on to keep moving forward. It’s a local resource that, despite potential isolated issues, continues to be a go-to for many in our community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9999 I-10, San Antonio, TX 78230, USA
Enterprise Rent-A-Car Reviews
managerpick upnamepayefficientemployeediscountmorningwindshieldwashing
★ 5★ 4★ 3★ 2★ 1If you are Hispanic or Latino, this is the worst branch that you can think of. I suppose to have my pickup at 6pm even though I arrived early the blonde long hear guy (maybe goes by James) skipped me from the line three times. I even did the check in throughthe app, but it didn't matter. I tried to speak with the guy but he was rude and overbearing, then the worst thing heppened, I suspect as a retaliation, he wanted me to get a Pick up even though I booked a SUV, obviously the guy gave priority to the other customers so when my turn came, he told me that only Mini vans or trucks were avilable, I agreed with the mini van but he hesitated and then he said that only got pickups avilable, so I explained him that it didn't work for me, I asked him to cancel but he didn't give me any solution or other options, not even an alternative pickup time, in a mocking way, he told me that if I wanted to escalate him good for him, and he sarcastically gave me his manager's email address (Samuel J). I went around to corroborate that they actually didn't have any other vehicle but I was surprised finding out that they in fact did have several options , even a SUV. He simply denied me the service for being Hispanic.Really bad experience, very humiliating and frustrating I couldn't get a rental that I really needed. I did my part and I reported him with corporate.
Jun 03, 2025 · Moises CanoI always have an excellent experience with Enterprise Rent-A-Car! The staff are professional, friendly, and efficient. The cars are always was clean, well-maintained, and ready to go when I arrive. The check-in and return process is seamless, saving me valuable time. Enterprise makes my travel stress-free and enjoyable. I’ll definitely be renting with them again in the future! I already have pending reservations.
Nov 21, 2024 · Ta KoriAri and Jason are amazing! Ari at the front desk got me in and outta there and displayed excellent customer service! Jason as well. Jason did the walk around and receiving after I dropped the vehicle off. For only working there for two weeks, Jason was very professional and friendly! I did have to let Jason know that there were some issues on how the vehicle drove because it seemed that some of the sensors were off calibration. The car would over correct steering all of a sudden so it would catch me by surprise. I told Jason that the car would probably need to be serviced until it was safe to drive. Jason took note of it and offered a discount for the inconvenience. I really appreciated that! Go see Ari and Jason at the Colonnade Enterprise, they'll take good care of you!
Jun 16, 2025 · Frank ApaezWhen I came to get service Ariana and Zion and the rest of the crew were kind and extremely funny. The whole crew gave excellent vibes. U can tell they care and love their jobs. I recommend this location anytime. They all went above and beyond. Their boss is cool as well. U can tell they're a family. Very impressive
Jun 18, 2025 · Jamiya WoodardSuper easy and smooth experience! The staff was super friendly, fast, and had a great sense of humor which made the whole process even better. They even gave me a ride to and from the auto repair shop which was above and beyond! Definitely recommend if you want great service without any stress. Gave this location a shot although there is another one closer to my house, so glad I did!!!
Jun 05, 2025 · Natalie Deanda
More Car Rental Near Me

5202 Fredericksburg Rd, San Antonio, TX 78229, USA

4335 Vance Jackson Rd #203, San Antonio, TX 78230, USA

7550 I-10 Suite 800-100, San Antonio, TX 78229, USA

5886 De Zavala Rd, San Antonio, TX 78249, USA

13649 I-10, 13649 Frontage Rd, San Antonio, TX 78249, USA

5825 Callaghan Rd #209, San Antonio, TX 78228, USA

5139 N Loop 1604 W Ste 100, San Antonio, TX 78249, USA

442 McCarty Rd, San Antonio, TX 78216, USA

5727 Mobud St #102, San Antonio, TX 78238, USA

6535 Bandera Road Leon Valley, San Antonio, TX 78238, USA

6535 Bandera Rd, San Antonio, TX 78238, USA

5720 Bandera Rd, San Antonio, TX 78238, USA
Categories
Top Visited Sites






Top Searches
Trending Drive Smart Posts





