Enterprise Rent-A-Car

- 387 Jericho Tpke, Floral Park, NY 11001

For residents across New York, particularly those in the bustling communities of Long Island and the outer boroughs, having a convenient and highly reliable car rental service can be a true necessity. Whether your own vehicle is undergoing maintenance, you're hosting out-of-town guests, or you simply need extra mobility for a special event, a local car rental agency is often the best solution. Among the most trusted names in the industry, Enterprise Rent-A-Car stands out for its extensive network of neighborhood branches and a strong emphasis on customer satisfaction. This article will provide a comprehensive overview of the Enterprise Rent-A-Car location in Floral Park, New York, offering local users detailed insights into its services, accessibility, and what truly sets it apart.

Enterprise Rent-A-Car has built its reputation on the philosophy of being "your local transportation solution," a commitment that extends beyond just providing vehicles. The Floral Park branch perfectly embodies this dedication, striving to make every rental experience as seamless, stress-free, and personalized as possible. While the Enterprise brand is globally recognized, it is the professionalism and genuine care of local teams, like those in Floral Park, that truly enhance the customer journey. We will explore how this particular location caters to the diverse needs of New Yorkers, from its strategic address on Jericho Turnpike to the exceptional service experiences consistently praised by its clientele, making it an excellent choice for your car rental requirements.

The Enterprise Rent-A-Car branch in Floral Park, New York, is strategically located at 387 Jericho Tpke, Floral Park, NY 11001, USA. This prime address places it directly on Jericho Turnpike, a major thoroughfare that connects numerous towns across Nassau County and beyond. Its position makes it highly accessible for residents not only within Floral Park but also from neighboring communities such as New Hyde Park, Garden City, Bellerose, and Queens Village. Jericho Turnpike offers excellent connectivity to other key routes and parkways, facilitating straightforward travel to and from the branch for customers coming from various parts of Long Island and even the eastern edges of Queens.

The convenience of this location is further enhanced by Enterprise's well-known "Pick-Up Service Available" feature. This valuable service allows customers who may not have immediate transportation to the branch to arrange for a pick-up from their home or office. It is highly recommended to call the Floral Park office directly at the listed phone number to confirm eligibility and schedule this service, as it is typically offered during normal business hours and subject to staff availability. The operating hours for this Floral Park location are generally Monday to Friday, 8:00 AM to 5:00 PM, and Saturday, 9:00 AM to 12:00 PM. It is important to note that after-hours return service is not available at this specific location, so planning returns during business hours is crucial.

Enterprise Rent-A-Car offers a comprehensive suite of services designed to meet a wide array of customer demands, ensuring that whether you need a car for personal or business reasons, they have you covered. The Floral Park branch provides these standard offerings to its local clientele.

Services Offered:

• Diverse Vehicle Fleet: Customers can choose from a wide range of vehicle classes, including economy cars for efficient city driving, compact, mid-size, and full-size sedans, SUVs of various sizes for families or extra space, minivans for larger groups, and sometimes specialty vehicles or trucks. This variety ensures a suitable vehicle for nearly any travel requirement.
• Flexible Rental Durations: Whether you need a vehicle for a single day, a weekend escape, a full week, or even for an extended period of several months, Enterprise offers flexible rental terms to accommodate varying timeframes.
• Insurance Replacement Rentals: A significant strength of Enterprise, they frequently collaborate directly with insurance companies to provide seamless rental solutions for customers whose personal vehicles are undergoing repairs after an accident, theft, or mechanical breakdown. This often includes direct billing to the insurance provider, simplifying a potentially stressful situation.
• One-Way Rentals: For customers needing to pick up a vehicle in Floral Park and drop it off at a different Enterprise location, one-way rental options are generally available, though these may incur additional fees. Travel into Canada is also allowed for specific vehicle classes (Economy through Full Size cars and Minivans).
• Roadside Assistance: All rentals typically come with 24/7 roadside assistance, providing peace of mind in case of unexpected breakdowns, lockouts, or other issues during the rental period.
• Optional Protection Plans: Renters are offered various optional protection products, such as Damage Waiver (DW), which can waive or reduce financial responsibility for loss or damage to the rental vehicle. DW rates for this branch range from $8.99 to $74.99 per day, depending on the vehicle type. Other options like Supplemental Liability Insurance (SLI) may also be available.
• Additional Drivers: The renter's spouse or domestic partner who meets the same age and driver's license requirements can be an authorized driver at no additional charge. For other additional drivers, a charge of $5 per day may apply. All additional authorized drivers must be present at the time of rental.

The Enterprise Rent-A-Car in Floral Park consistently receives glowing reviews, with several key features and highlights that make it exceptionally suitable for New York locals.

Features / Highlights:

• Exceptional Customer Service: The most prominent highlight from customer reviews is the outstanding service provided by staff, particularly mentioning Karl (the manager). As one customer raved, "He made the entire rental process seamless and stress-free, taking the time to explain all the details and answer my questions thoroughly." Another noted, "Carl the manager was amazing. Accommodated me to the utmost." This level of dedicated, personalized service ensures a positive experience from start to finish.
• Going Above and Beyond: Karl's commitment to customer satisfaction is frequently praised, with one reviewer stating he "went above and beyond to ensure I was comfortable with the vehicle and even provided helpful tips for my journey." This proactive and caring approach significantly enhances the rental experience, setting this branch apart.
• Seamless and Hassle-Free Process: The ability to make the "entire rental process seamless and stress-free" is a recurring theme. This efficiency, even when staff are assisting multiple customers simultaneously, means New Yorkers can get in and out quickly, a valuable benefit in a fast-paced environment.
• Attentive Follow-Up: "Follow up calls to see how I was doing with the car, and if it was up to standard" demonstrate a rare level of post-rental care. This attention to detail ensures ongoing customer satisfaction with the vehicle's performance.
• High-Quality Vehicle Selection: While a specific choice might not always be available, the branch provides a "nice selection of vehicles" and ensures that the rented car "surpassed standard for sure," indicating a well-maintained and reliable fleet.
• Reliable Pick-Up Service: The availability and successful execution of their complimentary pick-up service are crucial for locals, providing a convenient start to their rental experience.

Contact Information:

• Address: 387 Jericho Tpke, Floral Park, NY 11001, USA
• Phone: (516) 328-7700
• Mobile Phone: +1 516-328-7700

For residents of New York, particularly those across Long Island and the eastern areas of Queens, the Enterprise Rent-A-Car branch in Floral Park emerges as an exceptionally suitable and highly recommended choice for their car rental needs. Its convenient location on Jericho Turnpike offers superb accessibility, making it easy to reach from numerous local communities. The added benefit of Enterprise's complimentary pick-up service further enhances this convenience, proving invaluable for individuals who may not have a vehicle readily available.

What truly distinguishes this branch and makes it ideal for New Yorkers is the overwhelmingly positive customer feedback, specifically highlighting the exemplary service from individuals like Karl. The commitment to making the rental process seamless, the personalized attention, and the proactive follow-up demonstrate a dedication to customer satisfaction that goes above and beyond. This, combined with a consistently well-maintained fleet, ensures a reliable and pleasant experience. For locals seeking not just a car, but a stress-free and supportive rental journey, Enterprise Rent-A-Car in Floral Park is undoubtedly a top-tier option.

Enterprise Rent-A-Car

387 Jericho Tpke, Floral Park, NY 11001, USA