Enterprise Rent-A-Car

- 804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120

For residents and visitors navigating the beautiful landscapes of North Georgia, from the city of Cartersville to the greater Bartow County area, having access to reliable, convenient vehicle rental is a necessity. Enterprise Rent-A-Car, centrally located on Joe Frank Harris Parkway SE, stands as a key mobility provider for this vibrant Georgia community. This branch functions effectively as both a full-service Car rental agency and a specialized Van rental agency, ensuring a wide array of options whether you need a quick replacement vehicle, a large capacity van for a group outing to Red Top Mountain State Park, or a comfortable SUV for a business trip down to Atlanta.

Enterprise in Cartersville understands the dynamic needs of local Georgia users. Many customers rely on the team for insurance replacements following an accident, while others need a short-term rental for a weekend move or family travel. As demonstrated by customer feedback, the experience at this branch can be one of two extremes. For long-time, regular customers, the service is often exceptional, with team members like manager "Tim" being highlighted for going "above and beyond" and providing a "phenomenal" team experience. This suggests a dedicated local staff that is highly focused on customer relationship management and problem-solving, which is a significant advantage for repeat renters in the community.

However, the branch's commitment to quality control and communication has, at times, fallen short for some customers, leading to frustrating situations. One detailed review points to serious sanitation issues, including a "disgusting odor" and stains on a rental car's interior roof, compounded by a broken, unusable infotainment system. This highlights a critical, albeit inconsistent, gap in vehicle preparation and follow-up support, especially when calls for a supervisor went unreturned. This pattern reminds local renters that while the service can be excellent, vigilance and a thorough inspection upon pickup are always recommended to ensure the vehicle meets the expected quality standards of the Enterprise brand before leaving the lot.

A notable highlight of this Cartersville location is its designation as a women-owned business. This distinction emphasizes local female entrepreneurship and provides a great local touch to a nationally recognized brand, which is something many Georgia consumers appreciate. Moreover, this branch demonstrates a commendable appreciation for those who serve the country by providing Active military discounts, making vehicle rental more accessible and affordable for military families and personnel in the area. This blend of community focus and practical service makes the Enterprise branch a well-integrated local business in the Cartersville commercial landscape.

The Enterprise Rent-A-Car branch in Cartersville, GA, is strategically located to serve the community efficiently. Its position along a major thoroughfare makes it easy for local residents and travelers passing through the area to find and access.

The precise address for GPS and navigation is: 804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA.

The operating hours are designed to accommodate the typical demands of the work week and a portion of the weekend:

• Monday through Friday: 8:00 AM – 6:00 PM
• Saturday: 9:00 AM – 2:00 PM
• Sunday: 9:00 AM – 1:00 PM

In keeping with Enterprise’s commitment to inclusive service, the physical facility at this location is designed for easy access for all customers, featuring:

• Wheelchair accessible entrance, ensuring a smooth entry experience.
• Wheelchair accessible parking lot, with designated spots conveniently close to the office.

The Cartersville Enterprise branch provides a robust selection of services aimed at covering the full spectrum of personal and business transportation needs throughout North Georgia.

Key services available typically include:

• Diverse Vehicle Fleet: Offering a variety of vehicle sizes and types, ranging from fuel-efficient economy and compact cars, to spacious SUVs, Minivans, and indispensable pickup Trucks and Cargo Vans.
• Insurance and Dealer Replacement Rentals: Specializing in rentals for customers whose personal vehicles are undergoing repair, working directly with insurance companies and local dealerships.
• Corporate Rental Programs: Catering to Cartersville-area businesses with customized long-term and short-term rental solutions, often including delivery options.
• Flexible Payment Options: Accepting multiple forms of payment for deposits and rental charges, which includes major Credit cards, Debit cards, and the use of NFC mobile payments for a quick checkout.
• Free Customer Pick-Up Service: Offering a courtesy ride service from a customer’s home or repair shop to the rental office, a valuable service for those without immediate transportation.
• Emergency Roadside Assistance: Providing access to 24/7 support to address unexpected issues like flats, mechanical failures, or lockouts during the rental period.

This local Enterprise branch possesses several notable features that distinguish it as a meaningful part of the Cartersville community and a top choice for vehicle rentals.

The highlights of this specific location are:

• Identifies as Women-Owned: Showcasing local leadership and contributing to the diversity of business ownership in the Cartersville economy.
• Active Military Discounts: Providing special pricing and benefits for active military personnel and their families as a sign of respect and gratitude.
• Positive Manager-Level Service: Highly praised in reviews for exceptional management efforts and team professionalism, demonstrating a capacity for building strong, long-term customer relationships.
• Accessibility Compliance: Full compliance with accessibility standards, including a Wheelchair accessible entrance and dedicated parking, ensuring all customers can utilize their services.
• Comprehensive Fleet Access: Functioning as both a Car rental agency and a Van rental agency, capable of providing everything from a small sedan for a commute to a large van for group transport.

For Georgians needing to make a new reservation, inquire about a specific vehicle type like a cargo van or SUV, or follow up on a current rental, direct contact with the Cartersville branch is the most efficient method.

The complete contact information for this Enterprise Rent-A-Car location is:
Address: 804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA
Phone: (770) 607-2020
Mobile Phone: +1 770-607-2020

Given the documented issues with follow-up on phone messages, particularly for unresolved problems, customers are highly encouraged to call during posted business hours, especially if seeking a specific manager or needing immediate assistance. The local team can provide the most current availability for vehicles and address any policy questions relevant to renting in the Cartersville area.

Choosing the Enterprise Rent-A-Car in Cartersville, GA, is recommended for local residents and travelers who prioritize the convenience of a widely recognized brand with the added benefit of local, customer-focused management. This location is particularly worth choosing due to several key factors that cater directly to the local Georgia market. Firstly, the strong managerial leadership, as evidenced by positive testimonials, suggests that in most cases, customers can expect proactive and solution-oriented service, which is invaluable when dealing with the stress of a vehicle replacement or emergency rental. The local manager's reputation for going "above and beyond" is a testament to the branch’s potential for top-tier customer care.

Secondly, the operational conveniences—including weekend opening hours on both Saturday and Sunday, a crucial feature for the busy Georgia weekend schedule—provide flexibility that many competitors lack. The commitment to community is also clear, highlighted by the women-owned status and the Active military discounts. However, it is essential for new customers to take note of the reported inconsistencies in vehicle cleanliness and maintenance. While the vast majority of Enterprise’s fleet is maintained to a high standard, an immediate, thorough visual and olfactory inspection of the vehicle upon pickup is a necessary step to ensure you do not encounter the rare, yet severe, issues some customers have reported. By pairing the security of a large fleet and good managerial oversight with a careful personal inspection, Cartersville users can reliably benefit from the diverse vehicle selection and dedicated service this local Enterprise branch offers.

Enterprise Rent-A-Car

804 Joe Frank Harris Pkwy SE, Cartersville, GA 30120, USA