Enterprise Rent-A-Car

- 140 Larrabee Rd, Westbrook, ME 04092

When your transportation needs extend beyond the family car—whether it is for a weekend trip up the coast, a business trip outside the Greater Portland area, or simply replacing a vehicle while yours is in the shop—finding a reliable and customer-focused car rental agency is essential. For residents and visitors in the heart of Maine, the Enterprise Rent-A-Car location at 140 Larrabee Road in Westbrook stands out as a top-tier choice, consistently lauded for its professionalism and quality of service.

This local branch is not just part of a major national brand; it is distinguished by a commitment to the highest standards of customer care, a factor frequently highlighted in local testimonials. Customers repeatedly praise the staff as “forward, leaning customer oriented, pleasant, and problem-solving people,” suggesting a level of local management and employee dedication that elevates the typical rental experience. One enthusiastic reviewer stated, “Any business model would benefit from the kind of management leadership that’s involved at Westbrook ENTERPRISE. My hats off to the fantastic young professionals at Westbrook ENTERPRISE.”

Furthermore, the quality of the fleet reflects the company’s industry-leading status. Customers are consistently impressed with the vehicles themselves, noting that their rentals are "spotless" and run "perfectly." This focus on a well-maintained, modern fleet provides renters in Maine with peace of mind, whether they are navigating the busy streets of Portland or embarking on a long drive to Acadia National Park. The exceptional service even helped one customer decide on their next personal vehicle purchase. This combination of superior customer service and a reliable vehicle fleet is what makes this Westbrook location the preferred choice for many local Mainers.

The Enterprise Rent-A-Car branch is conveniently situated in a high-traffic, easily accessible commercial area in Westbrook, a central location for those in Cumberland County. This makes it an ideal pick-up spot for residents in Westbrook, Portland, and even those traveling from nearby towns like Gorham or Scarborough.

The location details are as follows:

Address: 140 Larrabee Rd, Westbrook, ME 04092, USA

The branch’s standard operating hours cater to the weekday commuter and the weekend traveler: Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The location is generally closed on Sundays.

For renters who need to return their vehicle outside of these hours, the Westbrook branch provides a safe and convenient after-hours return service. Customers can lock the vehicle and place the keys in a designated drop box, with the understanding that the rental responsibility ends after an employee inspects the vehicle on the next business day.

The facility also ensures a welcoming environment for all patrons by offering important accessibility features:

• Wheelchair Accessible Entrance: Provides barrier-free access to the customer service counter.
• Wheelchair Accessible Parking Lot: Offers reserved and convenient parking spaces near the entrance.

As a full-service Enterprise branch, the Westbrook location provides a comprehensive array of rental services designed to meet diverse travel and local needs.

• Extensive Car Rental Fleet: Offers a variety of new, low-mileage vehicles ranging from economy and compact cars for fuel efficiency to full-size sedans, SUVs for family adventures, and even luxury vehicles.
• Van Rental Agency Services: Provides spacious minivans (for up to seven passengers) and larger commercial or passenger vans, suitable for group outings, moving needs, or larger families.
• Insurance Replacement Rentals: Specializes in working directly with insurance companies for customers needing a replacement vehicle after an accident or breakdown.
• One-Way Rentals: Allows customers the flexibility to pick up a vehicle in Westbrook and drop it off at another Enterprise location nationwide, or potentially travel into Canada (with specific restrictions for drivers 25 and older and certain vehicle classes).
• Additional Driver Options: Allows the renter’s spouse or domestic partner to be an authorized driver at no extra charge, provided they meet the same age and license requirements. Other additional drivers can be added for a small daily fee.
• Damage Waiver (DW) Option: Offers an optional daily Damage Waiver to reduce the renter's financial responsibility for loss or damage to the rental vehicle, subject to the terms of the rental agreement.
• Flexible Payment Methods: Accepts a variety of modern payment forms, including:
  • Credit Cards (for primary rentals and deposits).
  • Debit Cards (accepted with specific, detailed requirements for deposit and verification).
  • NFC Mobile Payments (for modern, contactless transactions).

The 140 Larrabee Road branch distinguishes itself through several key features that benefit the local Maine customer.

• Woman-Owned Business: Proudly identifies as a women-owned business, fostering a diverse and inclusive environment within the community.
• Exceptional Customer Service: As consistently noted in customer reviews, the staff is highly professional, friendly, and dedicated to problem-solving, creating a notably pleasant rental experience.
• Spotless and Modern Fleet: Rents a late-model fleet that is meticulously maintained, ensuring reliability and comfort, a crucial feature for long Maine road trips.
• Active Military Discounts: Offers a financial benefit to those who serve, providing discounts to active military personnel.
• Commitment to Customer Needs: Demonstrated by the staff going "out of their way to find a car comfortable" for a specific use case, such as a cold weekend outdoors at the Common Ground Fair, highlighting their personalized approach.
• Proximity to Portland International Jetport (PWM): While not an airport location, its close proximity to the airport makes it a convenient alternative for those flying in or out of Southern Maine.

To check vehicle availability, confirm specific rental policies like the young driver charge, or to inquire about the active military discount, Mainers should contact the branch directly.

Address: 140 Larrabee Rd, Westbrook, ME 04092, USA

Phone: (207) 854-0560

Mobile Phone: +1 207-854-0560

Enterprise Rent-A-Car at 140 Larrabee Road is the premier choice for customers in the Maine region who prioritize a **reliable, modern vehicle and outstanding customer service**. The consistently positive and enthusiastic reviews emphasize that this branch exceeds expectations, moving beyond a transactional relationship to offer genuine, problem-solving assistance. This is the definition of a worry-free rental experience.

If you are an active military member, the dedicated discount makes this location a particularly compelling and valuable option. If you are a local who needs a clean, dependable car while yours is being serviced, the spotless fleet and efficient service model—which the reviews attest to—will minimize your downtime and stress. The ability to use a debit card for a rental, though subject to certain requirements, also expands accessibility for the local community.

Ultimately, the strongest reason to choose the Westbrook Enterprise branch is the assurance of quality, both in the product (the vehicle) and the experience (the professional staff). For crucial travel plans or necessary vehicle replacements, this location offers the peace of mind that comes with industry-leading standards delivered with a friendly, local Maine touch.

Enterprise Rent-A-Car

140 Larrabee Rd, Westbrook, ME 04092, USA