Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors in South Carolina's thriving Upstate region, particularly those in and around Greenville, dependable local transportation is more than a convenience—it is an absolute necessity. Whether you need a temporary vehicle while yours is in the shop, a minivan for a family trip to the coast, or a rugged SUV for exploring the nearby Blue Ridge Mountains, the local neighborhood branch of a trusted company is often the best solution. Enterprise Rent-A-Car at 1500 Laurens Rd in Greenville, SC, stands out as a highly recommended local option, providing a wide array of vehicle classes backed by a strong commitment to personalized customer service.
Unlike the often-rushed atmosphere of an airport rental counter, this Laurens Road location focuses on serving the local community, often dealing with insurance replacement rentals and the daily mobility needs of Greenville residents. This neighborhood focus typically results in a more attentive, person-to-person service model. Customer testimonials for this branch consistently highlight this exceptional service, calling out the professionalism and genuine care demonstrated by the management and staff. Specifically, positive reviews cite easy, pleasant rental experiences and a strong commitment to customer satisfaction, even when resolving past issues, which speaks volumes about the location's operational ethos.
This particular Enterprise branch is not just another corporate outpost; it carries the notable distinction of identifying as a women-owned business. Supporting local enterprises that contribute to the diversity of the South Carolina business landscape is an added benefit for community-minded renters. Additionally, in recognition of the strong military presence and heritage in South Carolina, the location is proud to offer Active military discounts, providing essential savings and value to service members, veterans, and their families.
The dual classification of this Enterprise office as both a Car rental agency and a Van rental agency means it caters to a broad spectrum of needs, from the single commuter to large groups requiring spacious transport. With its convenient location in the 29607 zip code, it provides an easily accessible and customer-centric option for temporary or long-term vehicle solutions across the Upstate.
The Enterprise Rent-A-Car branch is ideally situated on Laurens Road, one of Greenville's primary commercial corridors, providing easy access for thousands of local users.
- Address: The location can be found at 1500 Laurens Rd, Greenville, SC 29607, USA. This central, highly visible address places it in the heart of Greenville's major retail and automotive service areas.
- Operational Hours: The Laurens Road office maintains neighborhood-friendly operating hours to accommodate local schedules. Typical weekday hours are from 8:00 AM to 6:00 PM, with limited hours on the weekends, usually 9:00 AM to 12:00 PM on both Saturday and Sunday. Since specific Sunday hours can vary, renters should always confirm before planning a drop-off or pick-up.
- Accessibility: The facility ensures convenient access for all customers, providing a confirmed Wheelchair accessible entrance and dedicated Wheelchair accessible parking lot.
- Onsite Services and Convenience: As a local edition branch, it offers Onsite services and the convenience of being located near other major businesses and amenities. However, customers should note that After Hours drops service is not available at this specific location, making timely vehicle return during operating hours essential.
Enterprise on Laurens Road provides a robust suite of rental options, leveraging the power of a global fleet while delivering personalized, local service.
- Extensive Vehicle Fleet: Renters have access to Enterprise's wide-ranging fleet, covering nearly every transportation need:
- Economy, Compact, and Intermediate Cars (often the most popular choice for general local use and fuel efficiency).
- Full-Size Sedans and Luxury Vehicles (for business travel or special occasions).
- SUVs (Small, Intermediate like the Toyota RAV4 or similar, and Full-Size) for family travel and utility, which are highly in demand for South Carolina trips.
- Specialized Van rental agency services, including Minivans for family use, as well as Cargo Vans and 12- or 15-Passenger Vans for group transport or moving needs.
- Flexible Payment and Security: The branch accepts diverse payment methods to simplify the transaction process:
- Major Credit cards are accepted.
- Debit cards are accepted, though usually with stricter security deposit requirements and rental policies, which may include a credit check or proof of round-trip travel.
- The modern convenience of NFC mobile payments is also available for seamless transactions.
- Insurance Replacement: As is common for Enterprise neighborhood locations, this branch specializes in coordinating with insurance companies for replacement vehicle rentals, often facilitating direct billing to minimize renter inconvenience.
- Free Pick-up Service: A hallmark of Enterprise's neighborhood operations is the free local pick-up service, allowing customers who need a ride to the office to complete their rental. This essential service should be arranged directly with the branch over the phone.
- Optional Protection Products: Customers have the option to purchase various protection products, including Damage Waiver (DW) and Personal Effects Coverage (PEC), to customize their liability protection.
Several key features make this particular Enterprise location an appealing choice for the Greenville community.
- Commitment to Customer Service: The strongest highlight is the highly-rated, professional, and personalized service, as confirmed by excellent customer reviews praising managers and staff for going above and beyond to ensure a positive rental experience and customer retention.
- Women-Owned Business Status: The distinction of being identified as women-owned provides local residents an opportunity to support a diverse business within the Greenville community.
- Military Appreciation: The provision of Active military discounts is a valuable feature for service members and their families in the region, offering savings on leisure travel and personal rental needs. This discount typically applies to base rates.
- Acceptance of Debit Cards and Mobile Payments: The flexibility to accept a variety of payment methods, including both Debit cards (subject to policy) and NFC mobile payments, broadens accessibility for local customers.
- Comprehensive Fleet Diversity: The designation as both a car and van rental agency means customers do not have to look elsewhere for specialized vehicles like passenger or cargo vans.
For scheduling a reservation, arranging the local pick-up service, or clarifying the specific requirements for debit card or military discounts, contacting the Laurens Road office directly is the most efficient method.
- Address: 1500 Laurens Rd, Greenville, SC 29607, USA
- Phone: (864) 233-8182
- Mobile Phone: +1 864-233-8182
- Note: Utilize the phone number to confirm the current hours, check vehicle availability, and discuss the free pick-up service, especially since after-hours drop-off is not available.
For anyone in the South Carolina Upstate area seeking a reliable, customer-focused rental experience, the Laurens Road Enterprise Rent-A-Car branch is an excellent choice. It’s worth choosing this location specifically because of its proven track record of outstanding, personalized customer service, as evidenced by the high praise in customer reviews for management and staff commitment. In today's market, this kind of follow-through and genuine care is a rare and highly valued commodity.
Beyond the exceptional service, the logistical benefits are substantial. The location’s convenient spot on Laurens Road, its weekend operating hours, and its comprehensive fleet—including hard-to-find passenger and cargo vans—cement its status as a premier local provider. The additional community and military-focused highlights, such as the women-owned status and the Active military discounts, offer compelling reasons for local South Carolinians to direct their business here. For a rental experience that combines the resource power of a national brand with the friendly, attentive service of a neighborhood business, Enterprise at 1500 Laurens Road in Greenville is highly recommended. Always remember to call ahead to ensure your rental and pick-up details are perfectly aligned for a seamless start to your journey.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1500 Laurens Rd, Greenville, SC 29607, USA
Enterprise Rent-A-Car Reviews
phoneteamnamemanagerofficeemployeeinsurance companytruckvantraining
★ 5★ 4★ 3★ 2★ 1The Laurens Road Enterprise car rental, including the manager William Mares, made my rental experience easy and a pleasant experience. I highly rec this location for your rental needs and I know they will extend the same professionalism that I received!!! They get a 5 star review from me!!
Aug 16, 2025 · Kelly AndersI think we all know sometimes things happen, but that's not the purpose of this review. What is important for me is how a negative experience is resolved. I cannot speak more highly about the way the manager at Enterprise Greenville SC's, Laurens Road location, Mr. Isaac Langdon, handled an experience I had -- 8 months after the fact, and as promised he would at the time of the occurrence with no more than a sincere and patient ear of appreciation for what happened, and his business card handed over to me at that time. When it came time last week where I needed to rent a vehicle again, Mr. Langdon not only remembered but fulfilled his promise making sure to personally handle my recent rental to ensure I understood my business was very important to him and his company. Unfortunately in my experience in today's climate, it is very rare for person-to-person attention and this kind of commitment for customers. This is why it was important to me to write this review. My sincere thanks to you Isaac, and to Enterprise, for keeping these types of individuals running your stores who care, and who follow through for your customers. I'll be back! - Michelle
Sep 03, 2025 · Michelle CullenCustomer service was amazing—both via the contact center and in person. Everything was speedy and efficient. Huge thanks to William and Isaac for getting me vacation-ready at the very last minute! Despite an error from another location, they went above and beyond to accommodate me. Their professionalism completely changed my outlook on Enterprise. Truly exceptional service!
Jun 27, 2025 · Ana BAshinti was incredibly helpful. After filing a claim with Travelers after a deer incident she reached out immediately and has me set up and ready to go! She was very patient in her explanations and very accommodating in my requests. Very professional! Highly recommend.
Sep 10, 2025 · Harrison HerronPoor Experience at 1500 Laurens Road Enterprise Rental Car. My experience with the Enterprise location at 1500 Laurens Road was deeply disappointing and far below the standards I expect from Enterprise.The representative I spoke with was unprofessional and lacked basic customer service skills. When I called to confirm my reservation (made through a third party), she seemed frustrated and dismissive, making me feel like an inconvenience. I had to repeatedly spell my name and provide my reservation number, yet she offered no reassurance or helpful statements like “I’ll take care of this” or “We’ll get this sorted out."To make matters worse, I was told no vehicles were available for 5 days, and that I would need to arrange my own transportation to their location, despite Enterprise’s well-known “We’ll Pick You Up” promise. This contradiction was frustrating and left me stranded.When I asked to speak to a manager, my call was abruptly transferred to another location without resolution.The lack of care and professionalism at 1500 Laurens Road was unacceptable, and I strongly recommend additional customer service training for the staff.Thankfully, the All Star team at 531 Woodruff Road Enterprise saved the day; but the 1500 Laurens Road branch needs significant improvement.
Aug 01, 2025 · lois lane
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