Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For folks here in Tennessee, having reliable transportation is more than just a convenience – it’s a necessity. Whether your own vehicle is in the shop, you’re welcoming out-of-town family, or you simply need a different type of ride for a special occasion or business trip, car rental services play a crucial role in keeping our lives moving. Among the many options available, Enterprise Rent-A-Car stands as a well-known name, offering a wide array of vehicles to meet diverse needs. Specifically, the Enterprise Rent-A-Car branch in Mt. Juliet has become a go-to for many Tennesseans seeking flexible and dependable car rental solutions.
This particular Enterprise location aims to provide a seamless rental experience, focusing on getting you into the right vehicle with as little hassle as possible. From economy cars perfect for zipping around town to spacious SUVs ideal for family road trips across our beautiful state, they strive to have a car ready for you. Their commitment to customer service is a hallmark of the Enterprise brand, and the Mt. Juliet team works to uphold that standard. While customer experiences can vary, as with any service provider, the goal is always to provide a valuable and efficient solution for your temporary transportation needs, helping you stay on schedule and get where you need to go with ease. For everyday car rental situations, such as when your personal vehicle is undergoing repairs, or for planned trips that require more space or a different type of car, Enterprise Rent-A-Car in Mt. Juliet aims to be a dependable choice for locals.
The Enterprise Rent-A-Car branch is conveniently situated at 10945 Lebanon Rd, Mt. Juliet, TN 37122, USA. This location makes it highly accessible for residents not only within Mt. Juliet but also for those in surrounding communities like Lebanon, Hermitage, Old Hickory, and even parts of Nashville. Lebanon Road is a key thoroughfare in the area, ensuring easy navigation whether you're coming from the east or west.
Being located in Mt. Juliet, a growing and bustling suburb, means the branch is well-positioned to serve both residential and commercial needs. It’s typically easy to reach from I-40, making it a quick stop if you’re traveling into or out of the greater Nashville area. For locals, this means less time spent commuting to pick up or drop off a vehicle and more time getting on with their day. While they offer a pickup service, it's always a good idea to confirm availability and scheduling directly with the branch to ensure a smooth process. Their operating hours are designed to accommodate typical rental needs, ensuring you can pick up or return a vehicle during standard business times.
Enterprise Rent-A-Car in Mt. Juliet provides a comprehensive range of services designed to meet various car rental requirements for individuals and businesses alike.
- Wide Selection of Vehicles: They offer a diverse fleet including economy cars, compact cars, mid-size sedans, full-size sedans, SUVs, minivans, and trucks. This variety ensures that whether you need something fuel-efficient for a solo trip or a spacious vehicle for a family outing, you'll likely find a suitable option.
- Flexible Rental Periods: Customers can rent vehicles for a few hours, a full day, a week, or even on a monthly basis, catering to both short-term and extended transportation needs.
- Pick-Up Service: For added convenience, Enterprise often offers a complimentary pick-up service from nearby locations, which can be invaluable when your primary vehicle is unavailable. It's always advisable to call ahead to confirm this service.
- Damage Waiver (DW) Options: They provide optional damage waiver plans (DW) at an additional daily charge, which can reduce or waive the renter's financial responsibility for damage to the rental vehicle. While optional, it's a common offering that many customers consider for peace of mind.
- Additional Driver Policy: Spouses or domestic partners who meet the rental requirements can be added as authorized drivers at no additional charge. Other additional drivers may incur a daily fee.
- Refueling Options: Customers have choices regarding fuel, including prepaying for a full tank, having Enterprise refuel the vehicle upon return (with an associated charge), or returning the vehicle with a full tank yourself.
- Corporate Account Services: For businesses in the area, Enterprise offers corporate account options with specific contract IDs, often including specialized rates and verification processes.
- One-Way Rentals: Depending on availability and destination, one-way rentals (picking up at one location and dropping off at another) can be arranged, though fees may apply.
Enterprise Rent-A-Car's reputation is built on several key features and highlights that make them a prominent choice for car rentals, particularly in local communities like Mt. Juliet.
- Commitment to Customer Service: Enterprise prides itself on a "customer-first" approach. Many reviews highlight instances of exceptional service, where staff members like Jeremy go "above and beyond" to assist customers, especially during stressful situations such as car repairs. This level of dedication can turn a difficult experience into a manageable one.
- Broad Fleet Availability: With a wide range of vehicle classes readily available, customers have the flexibility to choose a car that perfectly matches their needs and budget, from compact cars for city driving to larger SUVs for family trips. This diverse selection minimizes the chances of not finding a suitable vehicle.
- Convenient Local Presence: Being a neighborhood rental agency, Enterprise in Mt. Juliet is often more accessible than airport locations, reducing travel time and hassle for local residents. The ability to call for a pickup service adds another layer of convenience.
- Value and Transparency: While pricing can fluctuate, Enterprise aims to offer competitive rates. Their policies regarding additional drivers, fuel, and damage waivers are generally well-documented, allowing customers to understand potential costs upfront.
- Problem Resolution Focus: While isolated negative experiences can occur, Enterprise, as a large company, generally has established procedures for addressing customer concerns and working towards resolutions. Positive reviews often mention staff being understanding and helpful even when issues arise.
For those needing to get in touch with the Enterprise Rent-A-Car branch in Mt. Juliet, here is their contact information:
Address: 10945 Lebanon Rd, Mt. Juliet, TN 37122, USA
Phone: (615) 758-7567
Mobile Phone: +1 615-758-7567
This Enterprise Rent-A-Car location is particularly well-suited for locals here in Tennessee for several compelling reasons. First and foremost, its convenient Mt. Juliet address means it's often just a short drive for residents across Wilson County and even parts of Davidson and Rutherford counties. This local presence is a significant advantage, especially when you need a rental quickly due to unexpected car troubles or a sudden change in plans. Unlike airport rental desks, which can be busy and often cater to travelers, a neighborhood branch like this one understands and serves the daily transportation needs of the community.
The variety of vehicles on offer is another key benefit. For Tennesseans, our driving needs vary widely, from daily commutes to Nashville for work, to weekend trips to the Great Smoky Mountains, or family visits across state lines. Having access to everything from an economical sedan for solo errands to a spacious SUV for a full family adventure ensures that Enterprise can cater to virtually any local requirement. The flexibility in rental durations – whether you need a car for a few hours while your vehicle is serviced or for an extended period – also makes it incredibly practical for the unpredictable nature of car ownership. While some customers have reported issues with reservations and vehicle availability, the general aim of the local team, as demonstrated by positive reviews, is to be helpful and understanding, particularly when dealing with situations like car repairs. This focus on local service and understanding customer predicaments makes Enterprise Rent-A-Car in Mt. Juliet a valuable resource for maintaining your mobility and independence, truly making it a suitable and reliable option for our Tennessee community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
10945 Lebanon Rd, Mt. Juliet, TN 37122, USA
Enterprise Rent-A-Car Reviews
drivepricemanagercallSUVjobinsurancesmiledoorrate
★ 5★ 4★ 3★ 2★ 1This place from day one has been the absolute best. Jeremy has been so helpful and so understanding of my situation. I have rented 2 times this week due to car issues and shop repairs and I’ll never go anywhere else. Jeremy and his team deserve a BONUSAND A LUNCH sent to them.
May 03, 2025 · Lisa WeiserI made a reservation with a confirmation number. I arrived and was told they did not have a car. 5 cars were there but they were for other reservations. Why are other reservations more important than mine? I was told sit in a chair in the lobby and in 7 hrs they may have a car.The agent could have cared less. 30 years of loyality to the company and I got screwed. Never again hello AVIS!
Mar 12, 2025 · Lisa KuhnLet me start by saying that the front line staff did their best. The two employees working at the front desk attempted to cover for their manager, but the loud, mocking comments flowing through his open office door put to waste their efforts (which comments were further validated once he excited his office and continued speaking).To give a little background, I have utilized this particular Enterprise location for the past six years, with mixed results (continued usage because of the convenience of the location). The experience of this week, however, settled for me that I will not be returning to this location. To be met with overt disrespect and contempt by the manager upon arriving to rent a vehicle was, to say the least, unexpected and not something I plan to expose myself to again. I don’t believe I have ever experienced from a business owner that blatant a disrespect and disregard.
Mar 06, 2025 · Sarah HannaJeremy was excellent. My daughter was due a rental from a wreck but didn’t own a Visa card which is required. He was so helpful in discussing different options we had and even took a phone call from the insurance company to set up direct billing for her. He is an awesome Manager and needs to be recognized for his excellent cs skills.
Dec 27, 2024 · Colleen CurtisThe store manager was very helpful he put me in a vehicle that best fit my needs.
Jul 12, 2025 · cameron tigg
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