Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the vibrant coastal city of Lynn, Massachusetts, and its surrounding communities, reliable transportation is often a key consideration. Whether it's for navigating daily commutes, personal errands, or managing unexpected vehicle needs due to an accident or repair, a trustworthy car rental service is an invaluable resource. Enterprise Rent-A-Car, a globally recognized leader in the vehicle rental industry, operates a prominent branch at 361 Lynnway in Lynn, MA. This article aims to provide a clear, engaging, and informative overview of this specific Enterprise location, detailing its strategic position, the extensive range of services it offers, its notable features, and what makes it a suitable choice for locals in Massachusetts seeking dependable transportation solutions.
The Enterprise Rent-A-Car branch in Lynn is conveniently located at 361 Lynnway, Lynn, MA 01901, USA. The Lynnway (Route 1A) is a major thoroughfare that runs along the city's coastline, providing excellent visibility and straightforward access. This strategic placement ensures that the branch is easily reachable from various points within Lynn and from neighboring communities such as Swampscott, Revere, and Saugus. Its proximity to downtown Lynn, local businesses, and residential areas makes it a practical and accessible option for a wide range of customers.
For Massachusetts residents, the ease of access to this Enterprise location is a significant advantage. Whether you're driving your personal vehicle to exchange for a rental, or arriving via a ride-sharing service, the direct access from a main road minimizes travel time and reduces potential logistical hurdles. This prime location underscores Enterprise's commitment to placing their branches where they can best serve the local populace, ensuring convenience for every customer seeking a temporary vehicle.
Enterprise Rent-A-Car is celebrated for its comprehensive suite of services, designed to cater to a diverse array of transportation needs. The Lynn branch typically provides:
- Diverse Vehicle Selection: This location offers a wide selection of vehicles to suit nearly any purpose. This includes fuel-efficient economy and compact cars ideal for quick errands or solo commutes, comfortable mid-size and full-size sedans for general use, and spacious SUVs and minivans perfect for family trips or group excursions. They also often provide specialty vehicles, and the availability of specific types like trucks or luxury vehicles depends on the branch's fleet.
- Flexible Rental Durations: Whether your need is for just a few hours, a single day, a weekend getaway, a full week, or even an extended period (monthly rentals are frequently available), Enterprise offers flexible terms to accommodate both short-term and long-term rental needs, ensuring adaptability for various personal and business scenarios.
- Insurance Replacement Rentals: For individuals whose personal vehicles are undergoing repairs due to an accident or mechanical issue, Enterprise is a leading partner for insurance replacement rentals. They often work directly with insurance companies to streamline the process, as highlighted by customers who appreciated the effortless experience during an accident.
- One-Way Rentals: The convenience of picking up a vehicle at the Lynn location and dropping it off at another Enterprise branch, either elsewhere in Massachusetts or across the country, is a valuable service for travelers with diverse itineraries.
- Complimentary Pick-Up Service: A highly valued service, many Enterprise locations, including this one in Lynn, offer their renowned "We'll Pick You Up" service. This entails arranging to pick up customers from a local residence or business and transporting them to the rental office, adding an unparalleled layer of convenience.
- Corporate Account Services: Local businesses in Massachusetts can benefit from tailored corporate rental programs, which often include special rates, streamlined booking procedures, and dedicated support for their employees' business travel and transportation requirements.
- Optional Protection Products: Various protection plans, such as Damage Waiver (DW), are readily available to provide renters with peace of mind by limiting their financial responsibility for potential loss or damage to the rental vehicle. These are optional and customers should always review their existing insurance coverage.
- Refueling Options: Customers typically have choices regarding fuel, including prepaying for a full tank at a competitive rate, returning the car with a full tank themselves, or having Enterprise refuel it upon return (with an associated service charge).
- After-Hours Returns: For added flexibility, the branch usually provides an after-hours key drop-off option, allowing customers to return vehicles outside of regular business hours. Customers are responsible for the vehicle until business opens and it is inspected.
What truly distinguishes the Enterprise Rent-A-Car branch at 361 Lynnway in Lynn, as highlighted by various customer experiences, are its notable features:
- Exceptional Customer Service (as reported by some): Several customers have lauded the "amazing" and "top-notch" service received at this office. Staff members are noted for making the rental process "easy and effortless," assisting with scheduling, payments, and general rental needs. This level of personalized care is highly valued.
- Efficiency and Convenience: Customers appreciate the quick and convenient pick-up and drop-off service, particularly during busy periods. The team's ability to "bustle" and get customers into their cars efficiently contributes to a positive experience.
- Local Team Dedication: The staff in Lynn often receives commendation for their professional and pleasant demeanor, even when dealing with challenging situations or other customers. This dedication to service creates a welcoming environment.
- Diverse Fleet Availability: Enterprise aims to provide a wide array of vehicles to meet different needs, from economy cars for simple errands to larger vehicles for family use, ensuring a suitable option for most renters.
- "We'll Pick You Up" Service: This added convenience eliminates the logistical challenge of getting to the rental office, a highly valued feature for many customers who may not have immediate access to transportation.
For inquiries, reservations, or to learn more about the specific services and vehicle availability at the Enterprise Rent-A-Car branch in Lynn, please use the following contact details:
Address: 361 Lynnway, Lynn, MA 01901, USA
Phone: (781) 581-5000
Mobile Phone: +1 781-581-5000
It is always advisable to call ahead, particularly for specific vehicle types or during peak rental seasons, to ensure the best possible experience and confirm current offerings and hours of operation.
For residents of Lynn and the greater Massachusetts North Shore area, Enterprise Rent-A-Car at 361 Lynnway stands as a highly accessible and generally well-regarded option for their car rental needs. Its strategic location directly on the Lynnway ensures unparalleled ease of access, minimizing travel time and making the rental process more convenient for local users. The comprehensive range of services, from a diverse fleet suitable for various purposes to flexible rental durations and valuable policies like the complimentary pick-up service, directly caters to the varied demands of the community.
While individual experiences with any service provider can vary, many customers have highlighted the branch's commitment to exceptional customer service, noting the staff's professionalism, efficiency, and helpfulness, especially during potentially stressful times like post-accident rentals. This focus on a smooth and effortless process, combined with the extensive resources of a national brand like Enterprise, provides a compelling reason for locals to consider this Lynn location. Whether you need a temporary vehicle while your own is being repaired, an extra car for family visiting, or a dependable ride for a New England adventure, Enterprise Rent-A-Car in Lynn is well-equipped to serve the diverse transportation requirements of Massachusetts residents.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricepayinsurancemanagerphonedatesaturdayjobselectiondeposit
★ 5★ 4★ 3★ 2★ 1If I could give 10 stars, I would! Every single person in the Lynn, office has been amazing! I went through a car accident through no fault of my own. Everyone at Enterprise in Lynn, made it so easy and effortless. They worked with me with scheduling, payment, and anything else that goes with a rental. Hats off to you all in Lynn!
Mar 26, 2025 · Mike Wilsonsteer clear of enterprise car rental in Lynn. i had to rent with them because of an accident and my car needing to be fixed and they blatantly discriminated against me.i informed them of my service animal at the time of pick up and again when i dropped off the vehicle. when i picked up the vehicle they told me that if the dog hair is excessive there will be a charge.i understand concerns about allergies to dog hair so i vacuumed the car to the best of my ability before dropping it off today. they claim they’re charging me “a $100 fee for the dog hair which is giving me a break from the $250 normal fee we charge” despite the dog hair not being unreasonable when the vehicle was returned.i got this message 30 minutes after i dropped the vehicle off at the shop and where they had to retrieve the vehicle. it is extremely unlikely that they even attempted to vacuum the car and were set on charging me- not even the full amount, they just wanted to keep my deposit! not only did they keep my deposit, but they didn’t even send me an invoice or a receipt stating they were keeping my deposit or the reason why.i rented with enterprise not even two months ago, did not say a word about my service animal and never got charged for “excessive dog hair” and i didn’t even vacuum before dropping the vehicle off this time.it is clear the employees at this location in Lynn are discriminating against me and my service animal- which violates the ADA and i will be filing an official report for this. this is disheartening because when i do need to rent a car- i always go through enterprise, but moving forward i will find alternative arrangements.i should also add the car stunk like cigarettes the entire 3 weeks i had it. i submitted a complaint to them and never heard back. i did not want to fight it because of the hostile way i was treated when picking up the car. it is clear even if they do charge the “service fees” that they do not use that money to clean the cars properly. ridiculous.
Feb 28, 2025 · Ashley NicoleCustomer service is always great at the Lynn location. Cars are always available when I need them. The location is very convenient. I do wish the pricing mirrored other surrounding locations. Renting a car in Lynn is more expensive.
Jan 01, 2025 · Nicole McClainBest local car rental. Very friendly with good rates and flexibility so I was able to add a driver easilly..
Apr 25, 2025 · Alicia ThompsonChurchillI went to the branch that is in lynn ma on lynnway I went there because the insurance company rented me a vehicle for almost 21 days I thought it was going to be easy but the branch manager does not know what it means to provide customer service or exceed the customer expectations. She told me that the deposit will be $100 dollars and I told her that in another branch I gave a deposit of $50 dollars however for the simple fact of asking a simple question she told me that she was not going to rent me the car limiting the Services of enterprise as a company, very bad service the branch manager should be fired for not exceeding my expectations as a customer and for not offering professional customer service I would never recommend this branch for the bad service offered by her and for her lack of empathy towards me as a customer who has been with enterprise for more than 10 years and I would not recommend it to my friends or family either.
Jan 02, 2025 · Michael Romano
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