Enterprise Rent-A-Car

- 2675 Mt Moriah Rd, Memphis, TN 38115

For residents of Memphis, Tennessee, and the surrounding areas, having access to a reliable and convenient car rental service is often essential, whether for planned trips or unexpected situations. Enterprise Rent-A-Car, located at 2675 Mt Moriah Rd in Memphis, aims to be that trusted partner, providing a diverse fleet of vehicles and a customer-focused approach. This branch, part of a globally recognized brand, understands the unique transportation needs of the local community, from those requiring a temporary vehicle during car repairs to individuals planning weekend getaways across the Volunteer State.

Enterprise's long-standing reputation is built on its commitment to customer service and a vast network of locations. The Mt Moriah Rd branch strives to uphold these standards, offering a personalized experience that aims to make the rental process as smooth and stress-free as possible. They recognize that when you need a car, efficiency and friendly assistance are paramount, and they work to ensure you get on the road quickly and confidently.

Customer feedback for the 2675 Mt Moriah Rd location specifically highlights positive experiences. One satisfied customer enthusiastically stated, "Both of the guys very professional. They went above and beyond to make sure my wife got a car. Highly recommend the MT Moriah location." This strongly suggests a commitment to customer satisfaction even when challenges, like online booking discrepancies, arise. Another detailed review further reinforces this, recounting a seamless pickup: "I reported to the Mount Maria location where I was greeted with a smile and spoke with a Mr. Devin G he said good morning. Your car is waiting for you. We went outside. Did a walk around and on the road I go." The positive experience extended to drop-off at a different location, with praise for the professionalism of "Ms Mariah" at the Covington Pike branch: "Ms Mariah came out really pleasant person. We did a walk-through. Paperwork and she even gave me a discount go girl thank you Maria so with that being said Excellent job getting me in and getting me out wonderful service with enterprise my next Rental would be enterprise thank you for having wonderful pleasant people on your team." This consistent theme of professional and pleasant staff across multiple interactions is a strong indicator of the service quality at this Enterprise location and its network.

While some general Enterprise reviews (not specific to this branch) sometimes mention issues with vehicle availability or cleanliness, the positive testimonials for the Mt Moriah Rd branch specifically emphasize the team's dedication to overcoming challenges and providing excellent service, highlighting their professionalism and willingness to go "above and beyond." This particular location appears to foster a strong customer-centric environment, making it a reliable choice for locals.

Location and Accessibility

The Enterprise Rent-A-Car branch is conveniently situated at 2675 Mt Moriah Rd, Memphis, TN 38115, USA. This location places it in a highly accessible and well-known commercial area within Southeast Memphis. Mount Moriah Road is a significant and easily navigable thoroughfare, serving as a key arterial road connecting various residential and business districts across the city.

The branch's strategic positioning on Mt Moriah Rd offers excellent accessibility from several major transportation routes. It is just a short drive from Interstate 240 (I-240), a crucial loop highway that encircles Memphis, providing rapid connections to downtown Memphis, Memphis International Airport (MEM), East Memphis, and other surrounding communities in Shelby County. This proximity to I-240 is particularly beneficial for those coming from different parts of the metropolitan area or needing to quickly access the airport without dealing with the often-higher prices or specific procedures of airport rental counters.

The area around 2675 Mt Moriah Rd is well-developed with various retail establishments, restaurants, and other services, making the rental office easy to locate. Customers typically find ample parking available if they need to leave their personal vehicles while renting. This blend of easy highway access and a familiar commercial setting ensures that picking up or dropping off a rental car is a straightforward and efficient process for local residents.

Services Offered

• Wide Range of Vehicle Classes: Enterprise offers a comprehensive fleet designed to meet diverse customer needs. This typically includes fuel-efficient economy and compact cars perfect for city commutes, comfortable mid-size and full-size sedans for everyday driving or longer trips, a variety of SUVs (from compact crossovers to large family-sized models) offering more space and versatility, minivans for larger groups, and sometimes even specialty vehicles like luxury cars, pickup trucks, or cargo vans for specific utility needs. They also offer electric and hybrid vehicles in their Memphis fleet, aligning with sustainability efforts.
• Short-Term and Long-Term Rentals: Whether you need a vehicle for just a day, a weekend excursion, a full week, or an extended period of several weeks or months, Enterprise provides flexible rental durations. This caters to various local needs, from temporary replacements during car repairs to longer-term solutions for projects or temporary relocations.
• Insurance Replacement Rentals: Enterprise has strong relationships with insurance companies, making them a common choice for individuals needing a replacement vehicle after an accident or while their personal car is undergoing repairs. They often work directly with insurance providers to streamline the billing process.
• "We'll Pick You Up" Service: A hallmark of Enterprise's neighborhood locations, this service offers added convenience by picking up customers from their home or office (within a reasonable distance) and bringing them to the rental branch, and often dropping them off after the rental. This is incredibly helpful for those without immediate transportation.
• Optional Add-ons and Protection Plans: To enhance the rental experience, Enterprise provides various optional add-ons such as GPS navigation systems, child safety seats, and different protection plans (e.g., Damage Waiver - DW, Personal Accident Insurance - PAI) that can offer peace of mind during your rental period. Customers are encouraged to review these options in relation to their existing personal insurance coverage.
• Enterprise Plus Loyalty Program: For frequent renters, Enterprise offers a rewards program where customers can earn points for every dollar spent. These points can then be redeemed for future free rental days, providing added value and incentives for loyal customers.

Features / Highlights

• Exceptional Staff Professionalism: Customer reviews consistently highlight the "professional" and "pleasant" demeanor of the staff, specifically mentioning individuals who "went above and beyond" to ensure customer satisfaction. This dedicated approach to service is a key differentiator.
• Customer-Focused Problem Solving: Despite potential issues like online booking discrepancies (as mentioned in one review), the Mt Moriah Rd team is praised for actively working to resolve problems and ensure customers receive a suitable vehicle, demonstrating a commitment to finding solutions.
• Efficient Pickup and Drop-off Process: Reviews commend the speed and ease of getting in and out with a rental car, indicating a streamlined operation that respects customers' time.
• Convenient Neighborhood Location: The branch's location on Mt Moriah Rd offers superb accessibility for locals, making it a practical choice for those living or working in the surrounding Memphis area, avoiding the potential hassle of airport rentals.
• Commitment to Customer Loyalty: The positive experiences and expressed intent of customers to return ("my next Rental would be enterprise") underscore the branch's success in building strong, lasting relationships with its local clientele.

Contact Information

For reservations, inquiries about vehicle availability, or any other assistance with your car rental needs, you can contact the Enterprise Rent-A-Car branch on Mt Moriah Rd using the following details:

Address: 2675 Mt Moriah Rd, Memphis, TN 38115, USA

Phone: (901) 365-8588

Mobile Phone: +1 901-365-8588

It is always a good practice to call ahead, especially for specific vehicle requests or to confirm your reservation details, to ensure the smoothest possible experience. The professional team at this location is ready to assist you.

Conclusion: Why this place is suitable for locals

For the residents of Memphis, Tennessee, Enterprise Rent-A-Car at 2675 Mt Moriah Rd stands out as an exceptionally suitable and highly recommended option for all their car rental requirements. This branch encapsulates the core values of Enterprise as a brand, focusing on local convenience and outstanding customer service, making it a reliable partner for the community's diverse transportation needs.

The primary advantage for locals is its strategic location on Mt Moriah Road. This central position offers unparalleled accessibility from various parts of Memphis, especially given its close proximity to I-240. Whether you're coming from the eastern suburbs, downtown, or any area accessible via the city's main arteries, reaching this Enterprise branch for a pickup or drop-off is straightforward and time-efficient, saving locals the often-lengthy trips to airport rental facilities.

Furthermore, the consistent and glowing customer reviews specifically for this location highlight the professionalism and dedication of the staff. Mentions of employees going "above and beyond" and providing "wonderful pleasant" service underscore a commitment to customer satisfaction that truly resonates with the local community. This personalized approach ensures that even when challenges arise, the team at Mt Moriah Rd is focused on finding solutions and providing a positive experience, fostering a sense of trust and reliability.

The wide variety of vehicles available, coupled with flexible rental durations and services like insurance replacement, means that residents can always find the right car for their specific situation, whether it's a short-term need during repairs or a longer-term rental for a temporary lifestyle change. The "We'll Pick You Up" service further enhances convenience, a feature highly valued by those without immediate transportation.

In essence, Enterprise Rent-A-Car on Mt Moriah Rd is more than just a car rental location; it's a neighborhood resource that understands and prioritizes the needs of the Memphis community. For any local seeking efficient service, a diverse fleet, and a genuinely helpful staff, this branch is an excellent and highly recommended choice, ensuring you stay on the go, no matter where life takes you in Tennessee.

Enterprise Rent-A-Car

2675 Mt Moriah Rd, Memphis, TN 38115, USA