Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For New Jersey residents, especially those in the scenic northern regions, access to a dependable car rental service is often essential. Whether your personal vehicle is undergoing repairs, you need a larger car for a family trip, or you require reliable transportation for business, finding a local branch that offers both quality vehicles and excellent customer service is paramount. Enterprise Rent-A-Car in Hamburg, NJ, aims to be that solution, providing a range of vehicles to meet diverse needs within the community.
Enterprise Rent-A-Car is a globally recognized brand, known for its extensive network and commitment to mobility solutions. The Hamburg, NJ, branch strives to uphold this standard, serving the local populace with vehicles for various purposes. This article will provide an in-depth look at this specific Enterprise location, outlining its accessibility, the types of services available, key features, and ultimately, why it might be a suitable choice for New Jersey locals seeking reliable transportation.
The Enterprise Rent-A-Car branch in Hamburg, NJ, is conveniently located to serve Sussex County and its surrounding areas. You can find them at:
3672 NJ-94 Ste 2, Hamburg, NJ 07419, USA
Situated directly on New Jersey Route 94, a significant state highway, this location offers straightforward access for residents of Hamburg and nearby towns such as Hardyston, Vernon, Franklin, and Sussex. Its position on a main road simplifies the process of picking up and dropping off rental vehicles, making it a convenient option for those living in or visiting this part of New Jersey.
The accessibility of this branch is a key advantage for New Jersey locals. Being on a well-trafficked route means less time spent navigating complicated directions and more time on the road. For those needing a rental while their car is being serviced at a local repair shop, or for business travelers needing quick access to main routes, the Hamburg location's strategic placement on Route 94 is a clear benefit.
Enterprise Rent-A-Car typically offers a comprehensive range of services and a diverse fleet to cater to various customer requirements. The Hamburg, NJ, location generally provides:
- Wide Selection of Vehicles: Customers can choose from a broad spectrum of car classes to match their specific needs and budget. Common options usually include:
- Economy and Compact cars: Ideal for solo travel or short trips, focusing on fuel efficiency.
- Mid-size and Full-size Sedans: Offering more comfort and space for daily commutes or longer journeys.
- SUVs: Ranging from smaller crossovers to large models like the Chevy Suburban or Tahoe, suitable for families, groups, or those requiring extra cargo room.
- Minivans: Such as the Dodge Grand Caravan or Toyota Sienna, perfect for larger families or group outings.
- Pickup Trucks and Cargo Vans: Available for moving, hauling, or commercial purposes (specific models like Ram 1500 or Ford Econoline are often listed).
- Premium and Luxury Vehicles: For special occasions or a more upscale driving experience (models like Chrysler 300, Lincoln MKX, or even more exotic cars may be available).
- Flexible Rental Durations: Enterprise offers daily, weekly, and monthly rental options, providing flexibility for both short-term and extended use. Long-term rentals can be particularly useful for temporary work assignments or prolonged vehicle repairs.
- Protection Products: Various optional protection products are typically available at the time of rental, including Damage Waiver (DW), Supplemental Liability Protection (SLP), and Roadside Assistance Protection (RAP). It is always advised for customers to review their personal insurance policies to understand their existing coverage.
- Additional Driver Options: A spouse or domestic partner meeting age and license requirements can generally be added as an authorized driver without an additional charge. Other additional drivers usually incur a daily fee (often around $15 per day) and must also meet all requirements and be present at the time of rental.
- Age Requirements: The minimum age to rent from Enterprise in New Jersey is generally 21. Renters aged 21-24 may be subject to a "Young Renter Fee" (which varies, often around $20-$57 per day at some locations) and might have restrictions on renting certain vehicle classes, such as large SUVs, premium, or luxury cars.
- Online Reservations: Enterprise provides an easy-to-use online booking system, allowing customers to reserve vehicles in advance.
- Refueling Options: Customers typically have choices regarding fuel, including prepaying for a full tank, having Enterprise refuel the vehicle upon return (with a service charge), or refueling the vehicle themselves before returning it.
- After-Hours Return: For added convenience, the Hamburg location may offer an after-hours return option, where customers can securely drop off keys (it's recommended to confirm this directly with the branch).
While every Enterprise location strives for consistent service, customer experiences can highlight specific strengths and areas for improvement. Based on feedback, here are some features of the Hamburg, NJ, branch:
- Commitment to Customer Service from Dedicated Staff: One review specifically highlights "Matt," a newer employee, for providing "quality customer service" and trying to "make the situation right." This indicates that individual team members at this location are dedicated to positive customer interactions and problem-solving, which is a significant asset. Another review also praises "Great customer service" in general, along with reliable vehicles.
- Reliable and Safe Vehicles: Customers have noted that the vehicles are "reliable and safe." This is a fundamental expectation for any car rental service and suggests that the Hamburg branch maintains its fleet to ensure roadworthiness and passenger safety.
- Support for Local Needs: The branch has been used for "business travel and while our personal vehicles need repairs," demonstrating its utility for diverse local requirements. Furthermore, the practice of helping customers "get us to and from the repair shop" is a highly valued local service that adds immense convenience during inconvenient times.
- Seamless Insurance Coordination: The ability to "work seamlessly with our car insurance for vehicle coverage" is a crucial highlight. This indicates that the staff are knowledgeable and efficient in handling the complexities of insurance claims and direct billing, simplifying the process for customers whose rentals are covered by their insurance.
- Efforts Towards Resolution: Even in situations where issues arise (like vehicle availability or delays), there appears to be an internal recognition of the need to address customer concerns and rectify problems, as evidenced by the positive mention of Matt's efforts to improve a difficult situation.
For New Jersey residents interested in renting a car from Enterprise Rent-A-Car in Hamburg, here is the direct contact information:
Address: 3672 NJ-94 Ste 2, Hamburg, NJ 07419, USA
Phone: (973) 209-6588
Mobile Phone: +1 973-209-6588
It is always recommended to call the branch directly to confirm vehicle availability, current rental rates, specific policies (especially regarding age, payment methods, and any ongoing promotions), and to discuss any particular needs you may have.
For New Jersey locals, Enterprise Rent-A-Car in Hamburg, NJ, presents itself as a valuable option for their car rental needs. Its strategic location on Route 94 ensures convenient access for residents across Sussex County, simplifying the logistics of picking up and returning a vehicle. The availability of a wide range of reliable and safe vehicles means that whether you need an economy car for a quick trip, a larger SUV for a family outing, or a functional vehicle for business travel or while your personal car is in the shop, Enterprise can likely accommodate.
While customer experiences can sometimes vary, the positive feedback highlights the branch's commitment to providing strong customer service, particularly through attentive staff who are willing to go the extra mile to assist. The seamless coordination with car insurance providers and the helpful service of transporting customers to and from repair shops are specific benefits that resonate strongly with local users facing vehicle downtime. For New Jersey residents seeking a car rental solution that is not only conveniently located and offers a diverse fleet but also aims to provide supportive and efficient service, Enterprise Rent-A-Car in Hamburg remains a relevant and often recommended choice within the local community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
3672 NJ-94 Ste 2, Hamburg, NJ 07419, USA
Enterprise Rent-A-Car Reviews
pricepickupcleandrivingdeskheadachecar insuranceconfirmationrefundoil
★ 5★ 4★ 3★ 2★ 1DO NOT RECOMMEND AT ALL Rented a car for a week for $800 we'll start there. Spoke to a rep they said a car was available on a specific day so I reserved it only to call the location to realize they didn't have a single vehicle. Waited an entire 24 hours to then be told to come in at NOON the following day and that a car would be ready. Get there at Noon they tell me the car isn't ready it needs an oil change you'll have to wait until 1:30 P.M. Didn't get out of there until after 2 P.M. Was promised a refund of $40 for the day I had to wait for the rental. That refund never came. Just called the office and told the woman there that the credit wasn't there on Monday or Tuesday like she said and that it's Wednesday now she said it should be there in a few days. I said well I didn't get receipt confirmation of this receipt she again said it will be there in a few days and then rudely hung up on me. For any managers seeing this post time of call was 11:10 A.M. on 5/14/25. This same woman was taking personal calls in the office the day I was sitting there waiting for a car. Very unprofessional and rude woman. I DON'T RECOMMEND this location at all. There was a man named Matt that just started there that tried to make the situation right and did way more at providing quality customer service then this woman did. I also never received a call from the manager like I was promised. Take your money where much better customer service is offered.
May 14, 2025 · Lauren Wade 37Great customer service and reliable and safe vehicles. We have used this branch for business travel and while our personal vehicles need repairs. They help get us to and from the repair shop. They also work seamlessly with our car insurance for vehicle coverage. Totally recommend them to anyone needing assistance with transportation.
Apr 09, 2025 · Amy ComptonI have rented at the Hamburg location multiple times. It is always a seamless process and the customer service is always friendly and helpful. Shout out to Jessica who went above and beyond on my last rental. Thank you!
Jun 26, 2025 · Amy HA friendly and professional provider. My car is ready when I arrive. It is also important that they will drive me home, if needed, when I drop the car off. Since I use this mostly for work, it is comforting to know that this part of the trip will be handled properly.
May 07, 2025 · Vincent MacalusoI’ve used different rental agencies over the years…overall, I always lean towards Enterprise…and the Hamburgh location on Route 94…is by far one of the best !! Always so helpful and friendly…😊👍
Mar 09, 2025 · George Vitrano
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