Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents and visitors navigating the diverse and often expansive landscape of Michigan, from bustling urban centers to serene lakeside communities, reliable transportation is a fundamental necessity. Enterprise Rent-A-Car in Walled Lake provides a well-known and generally trusted solution for all your vehicle needs. Whether you require a temporary car while your personal vehicle is in the shop, a spacious SUV for a family vacation to Michigan's northern reaches, or a comfortable sedan for business engagements across Metro Detroit, this local Enterprise branch aims to offer a practical and customer-focused rental experience.
Walled Lake, a charming community within Oakland County, serves as an excellent base for accessing various parts of Southeast Michigan. Enterprise's presence here caters to the diverse requirements of individuals and families seeking flexible and dependable transportation. Their focus, as often highlighted by local customers, is on providing a service that integrates seamlessly into your plans, ensuring you have the mobility you need, when you need it, backed by a team that strives to be helpful and accommodating.
Enterprise Rent-A-Car in Walled Lake is conveniently located at 955 N Pontiac Trail, Walled Lake, MI 48390, USA. This address places the branch on N Pontiac Trail, a significant roadway that connects Walled Lake with neighboring areas. The location is easily accessible for residents within Walled Lake and surrounding communities such as Commerce Township, Wixom, and Novi.
Walled Lake's strategic position within Oakland County offers good connectivity to major expressways, including M-5, I-96, and I-275. This means that whether you are coming from Detroit, Ann Arbor, or any of the numerous suburbs in the Metro Detroit area, reaching this Enterprise branch is a straightforward journey. The local setting, as opposed to an airport location, often provides a less hectic and more personalized experience for customers. For Michigan locals, the clear and central placement on N Pontiac Trail ensures that a reliable car rental option is always within a convenient distance, saving time and effort when transportation needs arise, whether for routine replacements or planned excursions.
Enterprise Rent-A-Car, as one of the largest and most recognized car rental companies globally, offers a comprehensive range of services and a diverse fleet to meet various customer needs. At their Walled Lake - N Pontiac Trail branch, you can typically expect to find:
- Extensive Vehicle Fleet: A broad selection of vehicles is generally available, including economy cars, compact cars, mid-size sedans (e.g., Toyota Corolla, Nissan Versa), full-size sedans (e.g., Chevrolet Malibu, Nissan Altima), SUVs of various sizes (e.g., Nissan Rogue, Toyota RAV4, Chevrolet Equinox, Chevrolet Suburban), minivans (e.g., Dodge Grand Caravan, Chrysler Pacifica), and pickup trucks. They may also offer premium or luxury vehicles depending on local inventory. This variety ensures there's a vehicle suitable for solo travel, family vacations, or business requirements.
- Short-Term and Long-Term Rentals: Flexible rental periods are available, accommodating needs for a single day, a weekend, a week, or extended periods, which can be ideal for long-term projects, temporary assignments, or while personal vehicles are undergoing lengthy repairs.
- Insurance Replacement Rentals: A core focus for Enterprise, working closely with insurance companies to provide replacement vehicles for customers whose cars are damaged or stolen.
- Enterprise Plus Loyalty Program: A free program that allows members to earn points for every qualifying rental dollar spent, which can be redeemed for free rental days with no blackout dates. Higher tiers (Silver, Gold, Platinum) offer additional benefits like bonus points and free car upgrades.
- Optional Add-ons: Availability of supplementary equipment such as GPS navigation systems, child safety seats (infant, child, or booster seats), SiriusXM radio, and various protection plans (e.g., Damage Waiver, Roadside Assistance Protection).
- One-Way Rentals: The convenience of picking up a vehicle at the Walled Lake location and returning it to a different Enterprise branch, which is often useful for one-way trips or cross-state travel.
- Pick-up Service: Many Enterprise locations, including local branches, offer complimentary pick-up service for customers (within a reasonable distance and during business hours), which is a significant convenience for those without immediate transportation.
For the most current information on vehicle availability, specific rental terms, and pricing at this Walled Lake location, customers are advised to contact the branch directly or consult the official Enterprise website.
Enterprise Rent-A-Car - Walled Lake is highlighted by several key features and customer experiences:
- Exceptional Staff and Service: Customers consistently praise the "great, friendly service" and commend specific team members like "Emily and Anyla" for being "amazing at the counter." The reviews emphasize the staff's professionalism, courtesy, and promptness, suggesting a strong customer-oriented approach.
- Problem-Solving Orientation: The team is noted for being "oriented to solving issues like timing and even a small amount of fuel," indicating a proactive and flexible attitude towards customer challenges. One reviewer explicitly stated, "This Enterprise really helped me out in a tough time!"
- Clean Vehicles: A recurring positive point is that the rental cars are "clean," a fundamental aspect that significantly enhances the rental experience and customer satisfaction.
- Quick Vehicle Swaps: In cases where the initial car might not be suitable (e.g., "too small"), the branch efficiently provides an alternative "right away," demonstrating good inventory management and responsiveness.
- Manager's Accommodating Nature: The manager is described as "very nice and she is always accommodating when possible," which indicates a willingness to work with customers and address their needs.
However, one notable point of friction highlighted by a customer is the difficulty in reaching this specific location via the national phone number. While solutions may exist (e.g., direct dialing or specific menu selections), this initial hurdle can be frustrating for some users. Despite this, once contact is established, the service appears to be highly commendable.
To inquire about vehicle availability, make a reservation, or for any assistance with your car rental needs at this specific branch, you can contact Enterprise Rent-A-Car - Walled Lake - N Pontiac Trail using the following details:
Address: 955 N Pontiac Trail, Walled Lake, MI 48390, USA
Phone: (248) 960-3773
Mobile Phone: +1 248-960-3773
For residents of Michigan, particularly those in Walled Lake and the surrounding Metro Detroit area, Enterprise Rent-A-Car on N Pontiac Trail stands out as a highly suitable and reliable choice for their car rental needs. Its convenient local presence ensures easy access, making it a practical option for obtaining a vehicle without the complexities often associated with airport rental counters. Whether you're facing an unexpected car repair, planning a family vacation to one of Michigan's many beautiful destinations, or simply need a temporary vehicle for business or leisure, this Enterprise branch offers a straightforward and customer-focused solution.
What truly distinguishes this location, as consistently highlighted by positive customer reviews, is the exceptional quality of its staff. The friendly, professional, and accommodating team, noted for their ability to solve issues efficiently and with a genuine desire to help, transforms a simple transaction into a pleasant experience. The commitment to providing clean vehicles further enhances customer satisfaction. For Michigan locals who value not just a car, but a seamless rental process backed by attentive and caring individuals, Enterprise Rent-A-Car in Walled Lake is a highly recommended and dependable partner for all their transportation requirements across the state.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
955 N Pontiac Trail, Walled Lake, MI 48390, USA
Enterprise Rent-A-Car Reviews
teampricequestionspick upmanagercallhappypressurevanEV
★ 5★ 4★ 3★ 2★ 1The first car was too small and they had another car right away. Very pleasant staff. I will definitely use Enterprise again.
Jun 25, 2025 · Bonnie JarvisOnce you get through to this location specifically you'll find great, friendly service! Emily and Anyla are the amazing at the counter. If i could also name everyone there- I probably would. The drivers were courteous and prompt, the car was clean, and the team were oriented to solving issues like timing and even a small amount of fuel- when it makes sense- like getting the car back more efficiently, or early.This Enterprise really helped me out in a tough time!Biggest trouble is to get through to this location- from the national phone number; there's a direct way - I'll look it up and edit it in here. Seemed like selecting the location worked; but there were several buttons involved.
May 21, 2025 · Your man in the hat!My experience was absolutely perfect from beginning to end. The communication with the staff was prompt, pleasant, and knowledgeable. The cleanliness and condition of the car was impressive. I would choose Enterprise and that specific location over and over. Thank you.
May 24, 2025 · Sylvia SalemThe transaction was smooth from start to finish. They were kind, courteous, and took the time to answer any questions I had while setting up the rental. The car was delivered to me promptly, and was very clean... Return was simple... If needed, I will definitely rent from Enterprise again.
Feb 17, 2025 · kathy catirI had the worst experience with this company. I don’t wanna call them prejudice and say that it’s a racist move, but they were very unprofessional. They indicated that they called me to discuss my account. There is no record of them calling me to discuss my account being negligent in any way on any day they had a vehicle pull up and remove the vehicle from in front of my friends home. It was quite embarrassing. Run the other way do not use enterprise. They are not providing service or care for real life people they call leave you a voicemail message but they do not have a system that is set up for you to leave them a voicemail message. The man that called me from corporate said I’ll screenshot your call that you made to us oh we’re closed at this time at 5 o’clock no after six we’re closed but there’s still no voicemails that you can leave but I said but I called during the day also around 12 o’clock or we don’t have a voicemail service set up that’s just way all of our enterprise is a set up because you guys like to scam people take their money and say that they never called you so you can remove them from your list got it it’s 2025 not 1925 a scam do not use them please
Apr 30, 2025 · Diana Dupree
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