Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Introduce
For residents across Texas, particularly within the bustling Dallas-Fort Worth metroplex, reliable transportation is more than just a convenience; it's a necessity. Whether your personal vehicle is in the shop, you're planning a weekend getaway, or you simply need extra wheels for a special occasion, car rental services play a vital role. Among the most recognizable names in the industry, Enterprise Rent-A-Car stands out as a go-to choice for many Texans. This article focuses on the Enterprise Rent-A-Car branch located at 2820 Oak Lawn Ave, Dallas, TX 75219, providing a comprehensive overview of what makes this particular location a frequent choice for locals.
Enterprise has built a reputation on its extensive network and its focus on the "local" rental market, catering to consumers who need a replacement car due to an accident, mechanical repair, theft, or for short business or leisure trips. This specific branch in Uptown Dallas exemplifies that commitment, aiming to provide accessible and dependable service right in the heart of one of Dallas's most vibrant communities. While customer experiences can vary, Enterprise strives to uphold its "Standard of Care," promising exceptional customer service and well-maintained vehicles.
Enterprise Rent-A-Car at 2820 Oak Lawn Ave is part of a globally recognized brand, known for its vast fleet and widespread presence, particularly in neighborhood locations. This Dallas branch reflects Enterprise's core mission: to provide convenient and high-quality car rental solutions for everyday needs. The company prides itself on being there "when you need us," whether it's for a quick trip, an extended stay, or a temporary vehicle during unforeseen circumstances. They offer a diverse range of vehicles, from economical compact cars to spacious SUVs and even luxury models, aiming to meet almost any transportation requirement. The commitment to customer service, as highlighted by positive customer reviews, remains a foundational element of their operation, even as experiences can sometimes differ.
The Enterprise Rent-A-Car branch at 2820 Oak Lawn Ave, Dallas, TX 75219, USA, boasts a highly advantageous location within Dallas. Oak Lawn Avenue is a prominent street running through the vibrant Oak Lawn and Uptown neighborhoods, known for their dynamic mix of residential, commercial, and entertainment venues. This makes the branch exceptionally accessible for a significant portion of Dallas's population.
For residents living in or around Uptown, Oak Lawn, Knox/Henderson, or even Downtown Dallas, this location is incredibly convenient. It’s easily reachable via major Dallas arteries, including the Dallas North Tollway and Lemmon Avenue, facilitating quick access from various parts of the city. While this specific branch is not an airport location, Enterprise is well-known for offering pick-up service from homes or offices (though the provided data indicates "Pick-Up Service Unavailable" for this specific branch), allowing for seamless transitions for customers whose vehicles are being serviced or who require a rental at their convenience. Its central positioning ensures that getting to and from the rental office is typically straightforward, saving valuable time for busy Texans.
Enterprise Rent-A-Car provides a comprehensive suite of services designed to cater to a broad spectrum of car rental needs. At the 2820 Oak Lawn Ave location, customers can typically expect:
Extensive Vehicle Fleet: A wide variety of vehicles, including economy cars (e.g., Mitsubishi Mirage, Nissan Versa), compact cars (e.g., Toyota Corolla), mid-size sedans, full-size sedans (e.g., Chevrolet Malibu), SUVs (e.g., Chevrolet Tahoe, Nissan Rogue, Jeep Wrangler), minivans (e.g., Dodge Grand Caravan), and luxury vehicles (e.g., Nissan Maxima, Audi A4). This allows customers to choose a vehicle that best suits their travel plans and budget.
Daily, Weekly, and Monthly Rentals: Flexible rental periods to accommodate short-term needs, extended vacations, or longer-term vehicle requirements for temporary work or personal situations.
Insurance and Protection Options: Various protection products such as Collision Damage Waiver (CDW), Personal Accident Insurance (PAI), Supplemental Liability Protection (SLP), and Roadside Assistance Protection (RAP) are offered to provide peace of mind during the rental period. These are optional and can be discussed at the counter.
Online Reservation and Management: Customers can easily book, modify, or cancel reservations through Enterprise's robust online platform, often with options for prepayment or pay-at-counter to suit individual preferences.
Additional Equipment: Availability of practical add-ons such as child safety seats (infant, toddler, booster) and GPS navigation systems for an additional fee, enhancing safety and convenience for families and travelers exploring unfamiliar routes.
Toll Pass Program: For effortless travel on Texas's extensive toll roads, Enterprise offers a TollPass Program, allowing renters to use electronic toll lanes and avoid stopping for cash payments.
Enterprise Plus® Loyalty Program: A free loyalty program that allows frequent renters to earn points on qualifying rentals, which can then be redeemed for free rental days with no blackout dates. Higher tiers offer benefits like bonus points and free car upgrades.
Enterprise Rent-A-Car, particularly its Oak Lawn Ave branch, offers several features that contribute to its standing as a preferred choice for many:
Wide Variety of Vehicles: From fuel-efficient economy cars for city driving to spacious SUVs for family trips and luxury cars for special occasions, Enterprise's diverse fleet aims to meet almost any customer requirement, providing flexibility and choice.
Convenient Local Access: The strategic location in Uptown Dallas makes it easily accessible for a large segment of the Dallas population, minimizing travel time to pick up or drop off a vehicle.
"Standard of Care" Commitment: Enterprise emphasizes its commitment to cleanliness and maintenance, ensuring vehicles are well-prepared for rentals. They aim to provide cars that meet high-quality standards.
Enterprise Plus® Rewards: The loyalty program provides tangible benefits for frequent renters, including earning points for free rental days and potential upgrades, fostering customer loyalty.
Flexible Rental Policies: With options for additional drivers (including a renter's spouse or domestic partner at no extra charge), and various payment methods, Enterprise strives to offer flexible terms that suit different customer needs.
Professional Staff (with variations): While individual experiences can vary, as shown in the reviews, many customers, like the one who praised "Mariela," highlight professional, helpful, and knowledgeable employees who provide accurate information and a positive interaction.
For direct inquiries or to make a reservation with Enterprise Rent-A-Car at 2820 Oak Lawn Ave:
Address: 2820 Oak Lawn Ave, Dallas, TX 75219, USA
Phone: (214) 522-0395
Mobile Phone: +1 214-522-0395
For residents across Dallas and the wider Texas region, the Enterprise Rent-A-Car branch at 2820 Oak Lawn Ave stands as a highly suitable and often preferred option for their car rental needs. While larger national companies can sometimes have inconsistent service, Enterprise's strong presence and dedicated local approach are key factors that appeal to Texans.
If your personal car is undergoing repairs, if you require a larger vehicle for a family outing to a Texas State Park, or if you're hosting out-of-town guests and need an additional set of wheels, this Enterprise location offers convenience and a diverse fleet to meet those demands. Its prime position in Uptown Dallas means it's easily accessible from many Dallas neighborhoods, avoiding the longer commutes often associated with airport rental facilities. The Enterprise Plus® loyalty program is also a significant draw for frequent renters, allowing them to earn rewards for their consistent business, which is a tangible benefit for loyal Texans. While individual experiences can certainly differ, the company's stated commitment to its "Standard of Care" and the positive feedback received by helpful employees like "Mariela" suggest that many locals will find a reliable and accommodating service at this Enterprise branch. It offers the flexibility, vehicle choice, and the backing of a large, trusted brand, making it a dependable choice for navigating Dallas and exploring the vastness of the Lone Star State.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2820 Oak Lawn Ave, Dallas, TX 75219, USA
Enterprise Rent-A-Car Reviews
insurancecallmorningdriveairportteamemployeenumberchoicejob
★ 5★ 4★ 3★ 2★ 1Disappointing Customer Service from Branch ManagerI’ve been a loyal Enterprise customer for years and have never had a single issue—until my recent visit to Enterprise Uptown. I arrived to pick up my rental as usual and began discussing insurance options. I declined the additional coverage, just as I’ve done in the past without issue. However, the manager I was working with refused to accept my clear communication and became unnecessarily combative throughout the interaction.Rather than simply proceeding with the rental, she seemed more focused on getting the last word in and asserting her authority. When I respectfully asked to work with another team member due to the tension, she became offended and ultimately refused to rent me a car altogether.This experience felt unprofessional and personal, and it was incredibly inconvenient, especially as someone who has consistently chosen Enterprise for my rental needs. I expect better treatment from a brand I’ve supported for so long. No customer—especially a loyal one—should be dismissed or made to feel disrespected simply for standing their ground or asking to work with someone else.
Jul 16, 2025 · ChelseaThis place was organized and easy. I was running late, not enjoying the fact I needed a rent car - I think the employee I worked with was Mariela?She was SO helpful. I got exactly the info I needed about costs and insurance and whether I'd get money back for returning the car early. And that all turned out to be accurate.She is an awesome employee - I hope I have her name right. Thank you!
Apr 13, 2025 · Daniel SmithI had a great rental at the Oak Lawn location. The reservation line did a great job of helping me consider the pricing of a few different drop-off options. The check-in employee was friendly and thorough, and the fellow who checked the car in was also great. Overall, it was a very easy and positive experience. The car was very clean. All did a great job for me.
Feb 18, 2025 · Matthew MillisI had a tricky situation with my reservation and after being towed the day before I was very upset but they handled the tricky situation very professional and kind. Too many times you see rental location over whelmed and upset. The 2 ladies on the morning of 5/28 were great.
May 28, 2025 · Marcus ReynaEnterprise has saved my life once again! Twice in the past, I had reserved rentals through Hertz, but the day I came to pick up the car, they claimed they didn’t have any cars available. In a frenzy, I called my nearest Enterprise off Oak Lawn and they came through in a heartbeat! Molly helped us out and ensured we had everything we needed to make the process smoothly, plus even showing us how to work everything on the car! I am now a loyal Enterprise customer for life and am never going back to any other rental place again! All of their employees have been super professional, sweet, courteous, and have never let us down!
Jan 20, 2025 · Stephanie Ross
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