Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Maryland, particularly in the bustling Middle River and greater Baltimore areas, reliable transportation is often a daily necessity. Whether it's for a weekend getaway, an essential business trip, or simply needing a vehicle while your own is in the shop, having a dependable car rental service nearby can make all the difference. Enterprise Rent-A-Car at 9902 Pulaski Highway in Middle River, MD, has established itself as a go-to choice for many locals, consistently praised for its efficient service, clean vehicles, and helpful staff. This article will provide a detailed look at what makes this specific Enterprise location a strong contender for your car rental needs, covering its convenient location, diverse services, notable features, and overall suitability for Marylanders.
Enterprise Rent-A-Car is a globally recognized leader in the car rental industry, built on a foundation of customer service excellence. The Middle River branch embodies this commitment, striving to provide a seamless and positive experience for every renter. As noted by real customers, the process from "start to finish" is often described as "very quick and painless," with representatives like Caroline being highlighted for their pleasant demeanor and helpfulness. For Maryland locals, this means less time spent on logistics and more time focusing on their journey, making Enterprise a practical and stress-reducing choice for temporary vehicle solutions.
Enterprise Rent-A-Car is strategically located at 9902 Pulaski Hwy, Middle River, MD 21220, USA. This address places it directly on Pulaski Highway (US Route 40), a significant thoroughfare in eastern Baltimore County. This location offers exceptional accessibility for residents of Middle River, Essex, White Marsh, Dundalk, and other nearby communities in the Baltimore metropolitan area.
Its position on a main road ensures that reaching the branch is straightforward, whether you're coming from residential areas or commercial centers. For those flying into Baltimore/Washington International Thurgood Marshall Airport (BWI), while Enterprise has airport locations, this Middle River branch offers a convenient alternative for locals who prefer to pick up their rental car closer to home or business, potentially avoiding some of the airport's rush. The easy access to major routes like I-95, I-695 (Baltimore Beltway), and the nearby Martin State Airport further enhances its convenience, making it a well-situated option for short-term or long-term rental needs across Maryland.
Extensive and Diverse Vehicle Fleet: Enterprise Rent-A-Car boasts one of the largest and most diverse fleets in the industry. The Middle River branch typically offers a wide selection of vehicle categories to meet various customer requirements. This includes:
Economy and Compact Cars: Ideal for fuel efficiency and navigating city streets.
Mid-size and Full-size Sedans: Such as the Hyundai Sonata (as mentioned in a review), offering comfortable options for daily commutes or longer trips.
SUVs (various sizes): Providing ample space for families, luggage, or those needing more rugged capabilities.
Minivans and Passenger Vans: Perfect for larger groups, family vacations, or transporting teams.
Trucks and Specialty Vehicles: Depending on local inventory, this may include pickup trucks for hauling, or even luxury and exotic cars for special occasions.
Customers consistently report receiving "clean" and "reliable" vehicles, a testament to Enterprise's maintenance standards.
Free Local Pick-up Service: Enterprise is well-known for its convenient "We'll Pick You Up" service. While policies can vary by location, the Middle River branch typically offers a free pick-up service from nearby homes, offices, or repair shops within a certain radius. This added convenience is highly valued by locals who might not have immediate transportation to the rental office.
Flexible Rental Durations: Whether you need a car for a single day, a weekend trip, a full week, or even an extended monthly rental, Enterprise provides flexible options to accommodate diverse schedules and travel plans. This adaptability is particularly useful for locals facing unexpected car repairs or long-term project needs.
One-Way Rental Options: For those traveling across Maryland or out of state without the need to return the vehicle to the original location, Enterprise offers one-way rental services. This provides great flexibility for movers, travelers, or business commuters.
Insurance Replacement Rentals: Enterprise works extensively with insurance companies, providing rental vehicles for customers whose cars are undergoing repairs after accidents. They often facilitate direct billing to insurance providers, simplifying the process during a stressful time for Maryland drivers.
Additional Driver Policy: Enterprise allows a renter's spouse or domestic partner who meets the same age and driver's license requirements to be an authorized driver at no additional charge. An additional charge typically applies for other authorized drivers, unless specific contractual conditions are met. This policy offers flexibility for shared driving responsibilities.
Exceptional Customer Service: A consistent theme in positive reviews is the high quality of customer service. Staff members are frequently praised for being "pleasant and helpful," ensuring a positive interaction from initial inquiry to vehicle return. This commitment to service excellence is a cornerstone of the Enterprise brand.
Clean and Well-Maintained Vehicles: Customers consistently highlight the "very clean" condition of the vehicles, indicating a strong commitment to hygiene and presentation. The reliability of the cars is also a recurring positive, ensuring a safe and comfortable journey.
Efficient and "Painless" Process: The rental experience, from completing paperwork to getting on the road, is often described as "very quick and painless." This efficiency is a significant benefit for busy individuals who appreciate a streamlined rental process.
Neighborhood Focus: Unlike many rental companies that primarily operate at airports, Enterprise has a strong presence with neighborhood locations, making them highly accessible to local communities like Middle River. This focus allows for more personalized service and convenience for everyday rental needs.
Comprehensive Protection Options: Enterprise offers various protection products like Damage Waiver (DW), Extended Protection, Personal Accident Insurance (PAI), and Personal Effects Coverage (PEC) that customers can opt for, providing peace of mind. Customers are encouraged to review their existing insurance coverage to avoid duplication.
For reservations, inquiries, or to arrange their convenient pick-up service, you can contact Enterprise Rent-A-Car in Middle River via:
Address: 9902 Pulaski Hwy, Middle River, MD 21220, USA
Phone: (410) 238-1560
Mobile Phone: +1 410-238-1560
Operating Hours: Monday-Friday: 8:00 AM - 6:00 PM, Saturday: 9:00 AM - 2:00 PM, Sunday: Closed (Holiday hours may vary, please confirm directly with the branch).
For Maryland residents, Enterprise Rent-A-Car in Middle River stands out as an exceptionally suitable and reliable choice for their car rental needs. Its strategic location on Pulaski Highway offers unparalleled accessibility for individuals across Baltimore County and the surrounding areas, making it convenient for both planned trips and unexpected emergencies. The "We'll Pick You Up" service is a game-changer for locals, removing the hassle of finding transportation to the rental office, a feature highly valued in everyday scenarios.
Beyond convenience, the Middle River branch consistently delivers on Enterprise's brand promise of quality. Customers frequently praise the cleanliness and reliability of the vehicles, ensuring a comfortable and safe driving experience. The highly efficient and "painless" rental process, coupled with the exceptional customer service from friendly and helpful staff, sets this location apart. Whether you need a car for a family vacation, a business engagement, or a temporary replacement during vehicle repairs, Enterprise Rent-A-Car in Middle River provides a comprehensive, customer-focused solution that truly caters to the diverse needs of Maryland locals, solidifying its reputation as a trusted community partner.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9902 Pulaski Hwy, Middle River, MD 21220, USA
Enterprise Rent-A-Car Reviews
costdriverinsurancefeespaymentdepositinformationofficepick updebit
★ 5★ 4★ 3★ 2★ 1The "Enterprise Rental" in Middle River, MD was an absolute positive experience. The vehicle, Hyundai Sonata, was a nice car and very clean. The Representative, Caroline was very pleasant and helpful throughout the entire experience!! The system, from start to finish, was very quick and painless!! She had me on the road in no time. Great Customer service!! I would highly recommend Enterprise for your next rental.
Jun 14, 2025 · Joe McGeeneyI will never use Enterprise again . I paid out of pocket and was told I had to put down a $300 security deposit, which would be returned to my bank card when they received the car back provided the car was returned in the condition I received it. I did return the car on time without any damage however,they still kept the $300 and charged my bank card without my permission for an extra day. They are also short staffed.
Jul 08, 2025 · Maria CammarataCar was in good shape, all staff were friendly and helpful, and my request to change drop off location was accommodated without incident or extra fees. Best rental car experience I’ve ever had. Will definitely rent from Enterprise again!
Jun 29, 2025 · Ann Marie deWeesThe service at Rossville Enterprise was excellent, the staff were very accommodating and courteous. The process of renting was very quick and easy. Recently, I have used Enterprise multiple times and was very pleased each time. The vehicles were well prepared clean and efficient. Thomas was the main employee I worked with over a 3 month period and his customer service was exceptional. He was very attentive to my needs. However all the other employees I encountered on my occasional visits for rentals were also excellent. I will be using Enterprise again in the near future. Thank you to the staff of Rossville Enterprise.
Apr 14, 2025 · Cathy MillerVery good new clean, fuel efficient cars, got a nissan sentra had really low mileage prices are reasonable and in good easy accessible locations .
Mar 04, 2025 · Jackie naisenya
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