Enterprise Rent-A-Car

- 665 Roosevelt Trail, Windham, ME 04062

Enterprise is renowned for its exceptional customer service model, and the Windham office upholds this standard. Customers often highlight the helpful and empathetic staff who transform what can sometimes be a frustrating situation (like needing a vehicle after an accident or breakdown) into a pleasant, hassle-free experience. This commitment to customer care is a significant advantage, especially in a community like Windham where personalized service is highly valued.

The agency’s fleet is diverse, ensuring that whether you need a fuel-efficient economy car for errands around town, a spacious minivan for a family vacation to Acadia National Park, or a capable SUV to handle Maine’s changing seasons, you will find a suitable, well-maintained vehicle. Their primary focus is on getting you back on the road quickly and confidently, maintaining the freedom of mobility that Mainers expect.

The exact address is: 665 Roosevelt Trail, Windham, ME 04062, USA.

The Roosevelt Trail location places the branch near a variety of local amenities, repair shops, and dealerships, making it an optimal spot for insurance-replacement rentals. It serves as a practical, easy-to-reach alternative to traveling to the busier rental counters in Portland or at the airport, saving local customers time and fuel. Its position offers a direct route for customers coming from Raymond, Standish, and even parts of Casco and Naples.

While the local branch may have limited operating hours compared to airport locations, primarily operating Monday through Friday from 8:00 AM to 5:00 PM, and remaining closed on Saturday and Sunday, the operational policies are designed to accommodate local life. For example, after-hours returns are a standard feature, allowing customers to drop off keys in a designated box when the office is closed. However, renters should note that vehicle responsibility ends only upon the next business day's inspection. Due to the proximity to other major cities, Enterprise also has other locations nearby, such as Westbrook and Downtown Portland, providing alternative pick-up or drop-off options, which can be useful for one-way rental needs.

• Free Customer Pick-Up Service: This is a cornerstone of Enterprise's neighborhood service model. The branch is typically able to pick up customers from their home, office, or repair shop within a reasonable distance and bring them to the rental office to complete the paperwork (details and availability should always be confirmed directly with the branch when reserving).
• Insurance and Accident Replacement Rentals: A major focus of this location is working directly with local insurance companies and body shops to provide immediate replacement vehicles for customers whose cars are undergoing repairs.
• Diverse Vehicle Fleet: Customers can reserve a wide selection of vehicles, including fuel-efficient economy and compact cars, standard and full-size sedans, various classes of SUVs, minivans for family travel, and specialty vehicles.
• After-Hours Returns: For added flexibility, customers can lock the vehicle and utilize a secure drop box for keys and contracts outside of operating hours.
• One-Way Rentals: Although subject to availability and distance, Enterprise generally offers the flexibility to drop off the rental vehicle at another one of their many locations across the state or country.
• Corporate and Business Rentals: The branch is equipped to handle customized rental programs for local businesses and organizations requiring short-term fleet solutions.

• Exceptional Local Customer Service: As evidenced by numerous customer reviews, the staff—often mentioned by name, like "Trevor"—are recognized for being sympathetic, professional, and making the rental process pleasant, even during stressful circumstances. This human element of service is a significant local highlight.
• Seamless Insurance Coordination: The branch excels at coordinating directly with insurance providers, simplifying the administrative and financial aspects of the rental process for the customer following an accident or damage claim.
• Youthful Driver Policy: While age requirements vary by location and vehicle class, the company generally accommodates younger renters (typically starting at 21, with surcharges for those under 25), which is a crucial feature for families and young adults in the local community.
• Flexible Long-Term Options: For extended needs, such as seasonal residents or long-term repairs, the branch offers weekly and monthly rates designed to provide cost savings over daily rental charges.

Address: 665 Roosevelt Trail, Windham, ME 04062, USA
Phone: (207) 892-4482
Mobile Phone: +1 207-892-4482
Operating Hours: Monday – Friday: 8:00 AM - 5:00 PM. Saturday and Sunday: Closed.
It is highly recommended to call during business hours for the most direct and personalized service, especially if arranging a pick-up or confirming a reservation detail. The team, often praised for its helpfulness, will be best positioned to assist you during these times.

The "We'll Pick You Up" service is a game-changer for local customers, eliminating the stress and expense of finding a ride to the rental office. Moreover, the direct and sympathetic communication from team members, as highlighted in customer testimonials, ensures that even when dealing with the inconvenience of car repairs or a vehicle accident, the rental process itself remains smooth and professional. If you value exceptional customer care, require an insurance replacement vehicle, or simply need a quick rental for a Maine weekend adventure without the complications of an airport location, the Windham Enterprise is tailored precisely for your needs. Its convenient, non-airport location and customer-first approach make it a trusted local partner for mobility solutions in Southern Maine.

Enterprise Rent-A-Car

665 Roosevelt Trail, Windham, ME 04062, USA