Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For many Californians, particularly those residing in the expansive Los Angeles metropolitan area, having access to a dependable vehicle is an essential part of daily life. Whether it’s for navigating the daily commute, embarking on a spontaneous weekend adventure to the state's iconic beaches or majestic mountains, or simply needing a temporary ride while your personal car is being serviced, car rental services play a pivotal role. This comprehensive guide aims to shed light on local car rental options in California, with a specific focus on the well-known Enterprise Rent-A-Car branch located in San Fernando, CA. We’ll delve into why renting a car locally is often the most practical choice for Californians and how Enterprise strives to meet these diverse needs, drawing insights from both common offerings and real customer experiences.
California's vast landscapes and diverse opportunities often necessitate the freedom of personal transportation. While public transport networks exist, they frequently fall short of providing the flexibility and reach required for true exploration or efficient daily movement across this sprawling state. Local car rental services understand these nuances, offering a range of vehicles and rental terms that cater directly to the unique lifestyle of California residents. From economical compact cars perfect for city driving to spacious SUVs for family trips or utility vehicles for moving needs, the right rental can unlock a world of possibilities. Companies like Enterprise Rent-A-Car, with their established presence, aim to be a go-to solution for these varied transportation requirements.
Choosing a reputable car rental agency is paramount. While the convenience of a widely recognized brand like Enterprise is appealing, it's also important for local users to consider how a specific branch operates. Customer experiences can vary, and understanding the typical service quality, vehicle condition, and overall reliability of a particular location is key to a satisfactory rental experience. This article will provide insights to help you make an informed decision when considering Enterprise Rent-A-Car in San Fernando for your next vehicle need, balancing the advantages of a major player with the realities of local service delivery.
The Enterprise Rent-A-Car branch in question is conveniently situated at 638 San Fernando Rd, San Fernando, CA 91340, USA. This location places it strategically within the San Fernando Valley, making it easily accessible for residents of San Fernando and neighboring communities such as Sylmar, Pacoima, Mission Hills, and Arleta. The address is on a primary road, contributing to straightforward navigation for those driving to pick up their rental.
Its placement along San Fernando Road means the branch is well-connected to local arteries and not far from major freeways, including the I-5 and CA-118. This excellent connectivity allows renters to quickly get onto the broader freeway system, facilitating travel to various parts of Los Angeles County and beyond. The accessibility of this specific Enterprise branch is a significant advantage for local customers, streamlining the rental process and reducing the time spent getting to and from the rental office. Whether you're heading to downtown LA, out to the beaches, or venturing further north, this location provides a convenient starting point for your journey.
Wide Range of Vehicle Rentals: Enterprise typically offers a diverse fleet, including economy cars, compact cars, mid-size sedans, full-size sedans, SUVs, minivans, trucks, and luxury vehicles. This variety aims to cater to different needs, from daily commuting to family trips or special occasions.
Short-Term and Long-Term Rentals: Customers can typically choose from daily, weekly, or monthly rental periods, providing flexibility for both brief needs and extended stays or temporary vehicle replacements.
After-Hours Service: For added convenience, many Enterprise locations, including this one, offer options for after-hours vehicle returns, where customers can park and drop off keys, though responsibility for the vehicle often remains until business opening hours.
Additional Driver Options: Policies usually allow for additional authorized drivers, such as a spouse or domestic partner, provided they meet age and licensing requirements.
Protection Products: Optional services such as Damage Waiver (DW) and Personal Effects Coverage (PEC) are typically available to provide renters with peace of mind during their rental period.
Fuel Options: Enterprise generally provides choices for refueling, allowing customers to prepay for fuel, have the branch refuel the vehicle (for a charge), or refill the tank themselves before returning.
Broad Fleet Selection: Enterprise is known for offering a wide array of vehicles, ensuring customers can find a car that suits their specific needs and budget, from compacts to SUVs and specialty vehicles.
National Brand Reliability: As part of a large, established national and international brand, Enterprise generally adheres to consistent service standards and maintenance protocols.
Convenient Local Branch: The San Fernando location offers easy access for residents in the northern Los Angeles area, minimizing travel time for pick-ups and drop-offs.
Flexible Rental Terms: Options for short-term and long-term rentals cater to diverse customer requirements, whether for a day, a week, or longer.
Customer Service Focus (Varies by Branch): While experiences can differ, Enterprise often emphasizes customer service, aiming for a smooth rental process from reservation to return. One customer noted, "The representatives at the Enterprise I went to were some of the best customer service representatives I have ever experienced. I was very happy with their service. Even though the place was packed with customers renting/returning cars, the employees were the absolute best making everyone feel important as we waited. Friendly, knowledgeable and consistent. I had to write this review. There were exceptional." This highlights the potential for excellent service at certain locations.
Industry Recognition: Enterprise has received accolades for customer satisfaction, indicating a general commitment to service quality across its network.
For reservations, inquiries, or any other assistance, you can contact the Enterprise Rent-A-Car branch in San Fernando directly using the following information:
Address: 638 San Fernando Rd, San Fernando, CA 91340, USA
Phone: (818) 361-4422
Mobile Phone: +1 818-361-4422
For residents across California, particularly those in the San Fernando Valley and the broader Los Angeles region, Enterprise Rent-A-Car at 638 San Fernando Rd offers a compelling option for their car rental needs. Its established presence as a national brand provides a level of familiarity and reliability that many customers seek. The branch’s convenient location in San Fernando ensures ease of access, minimizing travel time and making the rental process more efficient for local users. Being on a main thoroughfare with quick access to major freeways is a significant advantage, enabling swift transitions from the rental office to your desired destination, whether it's for daily commutes or weekend excursions throughout the Golden State.
The diverse fleet typically available at Enterprise caters to a wide array of local needs. From fuel-efficient compacts perfect for city driving and saving on gas, to spacious SUVs ideal for family outings to the beach or mountains, or even vans for larger groups or moving tasks, Enterprise aims to have a vehicle to fit various purposes. This variety is crucial for Californians who often have dynamic transportation requirements.
While the overall brand reputation of Enterprise is strong for customer service, it’s worth noting that individual branch experiences can vary. As highlighted by customer feedback, some experiences at Enterprise locations can be exemplary, characterized by friendly, knowledgeable, and efficient staff who prioritize customer satisfaction even during busy periods. This level of service, when experienced, ensures a smooth and positive rental journey.
However, it's also important for locals to be aware that, as with any large service provider, occasional challenges can arise. One customer reported significant issues with vehicle cleanliness and condition, alongside dissatisfaction with the resolution process at a specific branch. This underscores the importance of thoroughly inspecting your rental vehicle upon pick-up and communicating any concerns immediately. While such experiences can be frustrating, the general expectation with a brand like Enterprise is a commitment to addressing issues and maintaining certain standards.
Ultimately, for Californians seeking a widely recognized and generally dependable car rental solution with a convenient local presence in San Fernando, Enterprise Rent-A-Car remains a prominent choice. Its comprehensive range of services, combined with its accessibility and the potential for excellent customer interactions, makes it a suitable option for navigating the diverse transportation demands of life in California. As with any service, proactive communication and attention to detail during the rental process can help ensure a satisfactory experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
638 San Fernando Rd, San Fernando, CA 91340, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1The representatives at the Enterprise I went to were some of the best customer service representatives I have ever experienced. I was very happy with their service. Even though the place was packed with customers renting/returning cars, the employees were the absolute best making everyone feel important as we waited. Friendly, knowledgeable and consistent. I had to write this review. There were exceptional.
Apr 27, 2025 · Steve OhabI rented a Jeep Grand Wagoneer that had scrapes and dens throughout the entire car. But this is not what I’m complaining about what I’m complaining about is how dirty and how nasty the inside of the car was. The driver seat was completely ripped. The third seat was completely disassembled and ripped, the inside of the car was dusty nasty with spit marks all over the steering wheel, including the Dashboard and the armrest. I brought this to the attention of Erich, which is the manager. I believe that’s his name. He took the car back in the back for three minutes, brought it back and it literally looked the same. I asked him. How can you give a car like this away for someone to drive? where it’s so nasty and disgusting. I said I don’t have time for you to keep going back-and-forth. I will never ever ever rent a car from Enterprise Rent-A-Car ever. And I don’t care what the response is going to be. We’re sorry. Give us a chance blah blah blah I’ve been renting there for years and it’s always the same thing. Obviously I need to look for a different Rent-A-Car. And one last thing, there is cobwebs. There are leaves attached to the cobwebs in front of the door. It is so dirty and so disgusting that no one even bothers to clean it. It’s been like this for so many months who does that who manages this company whoever manages this company needs to be managed on top of being managed. It is so unwelcoming.
Oct 15, 2024 · Cabo Yacht Life Cabo Yacht LifeMaybe they'll have the car you reserved a month in advance.Our group reserved a 12 passenger van to make the logistics for a multi-family trip work. At 7:30pm the night before our 8am reservation, Enterprise called to say our vehicle wasn't available. We didn't get this message and arrived when they opened. They offered to call around to see if any other locations had what we had reserved (why hadn't they done this the night before, or when they knew it wouldn't be available?), but then they decided to help other customers in between calls. We gave up after they wasted 25 minutes of our time there. No credits or compensation of any kind was offered, just 2 smaller cars (which defeats the entire point of our reservation). Don't rely on Enterprise actually honoring their reservations.
Jul 01, 2025 · Benjamin PelletierSmooth and quick processHassle freeThe staff was great !Definitely coming back
Jul 07, 2025 · jessenia mezaI reserved a van over a month ahead of time. When I showed up to pick it up, I was told that they is a recall on it, and they tried to contact me the night before.1. Calling at 7:30 pm the night before is extremely last minute.2. When we showed up, only then did they attempt to find another van for us, but this should have been done before we arrived. The whole process took over 20 minutes without them finding it, resulting in a ton of wasted time for us in having to drive and wait there for nothing.3. The whole process would have taken even longer if I did not keep asking about the status of the search because the woman "helping" us was checking in other guests when she was supposed to be searching for a replacement for us.4. They apologized once, but did not offer any kind of compensation for the incredibly frustrating way they handled the situation.
Jun 27, 2025 · Lucy Pelletier
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