Enterprise Rent-A-Car Photos








Enterprise Rent-A-Car Introduce
Welcome, Arizona residents! Whether you’re a long-time local in Tucson, a recent transplant, or simply someone needing reliable transportation for a few days, finding the right car rental service is crucial. We understand that life in Arizona often requires a set of wheels, whether it's for daily commutes, weekend getaways to explore our beautiful state, or when your personal vehicle is temporarily out of commission. That's where Enterprise Rent-A-Car steps in, providing a trusted and convenient solution right here in Tucson.
Enterprise Rent-A-Car has established itself as a leader in the vehicle rental industry, known for its extensive network and commitment to customer satisfaction. This article will provide you with a comprehensive overview of the Enterprise Rent-A-Car location at 1198 S Kolb Rd in Tucson, Arizona, highlighting why it’s a top choice for your car rental needs. From its accessible location to the diverse services offered and the exceptional customer experience, you’ll learn why this branch is a valuable resource for locals.
The Enterprise Rent-A-Car branch we're focusing on is conveniently located at 1198 S Kolb Rd, Tucson, AZ 85710, USA. For residents in and around Tucson, this address offers excellent accessibility. Situated on South Kolb Road, it's easily reachable from various parts of the city, making pick-ups and drop-offs straightforward. Whether you’re coming from downtown Tucson, the surrounding residential areas, or even the nearby highways, reaching this Enterprise location is a breeze. Its strategic position means less time spent navigating and more time enjoying your rental. This central location is particularly beneficial for those who might need a temporary vehicle unexpectedly, perhaps after a car accident, or for those planning a quick trip and prefer the convenience of a nearby pickup.
Daily, Weekly, and Monthly Rentals: Enterprise offers flexible rental periods to suit your specific needs, whether you require a vehicle for a single day, an extended vacation, or even for an entire month.
Insurance Replacement Rentals: A significant service highlighted by customer reviews, Enterprise works directly with insurance carriers to provide seamless replacement vehicles when your car is in the shop for repairs. They often offer competitive rates that can even beat insurance-discounted options, as noted by a satisfied customer.
Wide Range of Vehicles: From economical compact cars perfect for city driving to spacious SUVs for family trips or trucks for moving, Enterprise boasts a diverse fleet to match every requirement and budget.
One-Way Rentals: For those needing to pick up a car in Tucson and drop it off at another Enterprise location, one-way rental options are available, offering great flexibility for longer journeys or relocations.
Corporate Rentals: Businesses in Arizona can benefit from corporate accounts and tailored rental solutions for their employees' travel needs.
Online Reservations: Easily book your desired vehicle in advance through their user-friendly website, ensuring your car is ready when you are.
Exceptional Customer Service: This is consistently highlighted in customer feedback. Employees like Angela, Liana, and Antoine are praised for their kindness, efficiency, professionalism, and willingness to go the extra mile. Customers appreciate the smooth pickup and drop-off processes and the supportive approach of the staff.
Competitive Pricing and Deals: Many customers report finding great deals, with Enterprise sometimes offering better rates than those discounted through insurance carriers. They are transparent about costs and flexible with changes, even offering prorated costs for early returns.
Clean and Well-Maintained Vehicles: A recurring positive note is the excellent condition of their rental cars. Vehicles are described as "spotless and in excellent condition," assuring renters of a comfortable and reliable driving experience.
Thorough Vehicle Inspection Support: The staff actively encourages customers to inspect the vehicle thoroughly before rental, fostering trust and transparency. They welcome caution and provide support during this process.
Customer-Centric Perks: A standout feature, particularly for locals, is the offer of a ride back home after returning the vehicle, if within a certain range. This thoughtful service eliminates the need for expensive ride-shares or coordinating pickups, adding significant convenience.
Efficient and Smooth Processes: Both the pickup and drop-off procedures are consistently described as quick, smooth, and hassle-free, saving customers valuable time.
Address: 1198 S Kolb Rd, Tucson, AZ 85710, USA
Phone: (520) 745-6191
Mobile Phone: +1 520-745-6191
For anyone in the Arizona region, particularly in and around Tucson, Enterprise Rent-A-Car at 1198 S Kolb Rd stands out as an exceptionally suitable choice for car rental needs. Its established reputation for reliability and customer-first approach makes it a trusted partner for various situations.
Locals often need a car for more than just vacation – it could be for essential errands while their vehicle is in the shop, for extended family visits, or simply for a change of pace on a weekend adventure across the state. The outstanding customer service, as consistently praised by real customers, ensures a stress-free experience. The staff's willingness to "go the extra mile," as one reviewer noted, whether it's offering a ride home after drop-off or helping navigate insurance claims, truly sets this branch apart.
Furthermore, the transparency in pricing, the excellent condition of their fleet, and the overall efficiency of their operations mean that local residents can rely on Enterprise for a fair deal and a quality vehicle. Whether you're in a pinch due to an unexpected car issue or planning ahead for a special occasion, the Enterprise Rent-A-Car on S Kolb Rd provides not just a car, but peace of mind and genuine support, making it an invaluable local resource for the Tucson community.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1198 S Kolb Rd, Tucson, AZ 85710, USA
Enterprise Rent-A-Car Reviews
priceinsurancepick upcallteamSUVjobmatterunderstandingemail
★ 5★ 4★ 3★ 2★ 1I was in a car accident and needed a rental while I was getting repairs. Enterprise had great deal and they also offered to honor a discounted rate with my insurance carrier, but they ended up having a better deal.Angela helped me both when I picked up and dropped off my rental. She was kind, efficient, and able to effectively multitask. She also was able to handle a separate dissatisfied customer with poise and respect. I was able to drop off my rental early due to my personal car being ready sooner than expected. They accepted the car back and even gave me a prorated cost. Both pick up and drop off were quick and smooth. Thank you!
May 15, 2025 · Jessica WalkerI recently rented a vehicle from Enterprise for about four days, and I have to say, the entire experience from start to finish was absolutely amazing. The customer service stood out right away—every staff member I interacted with was professional, courteous, and extremely knowledgeable about what they offered. They also had some great deals, which made the rental even more worthwhile.What really impressed me was how much effort the team put into making sure everything went smoothly. They went the extra mile, literally and figuratively. One of the perks I really appreciated was that, if you’re within a certain range, they offer a ride back home after you return your vehicle. That alone can save you the hassle and cost of booking an Uber or arranging a ride.The car itself was spotless and in excellent condition. The pickup process was smooth, and I appreciated that the staff encouraged me to thoroughly inspect the vehicle before signing anything. They were supportive and professional, never once making me feel awkward or paranoid for wanting to be cautious—they actually welcomed it.Special shout-out to Liana and Antoine—while the whole team was fantastic, they truly went above and beyond to make sure I was taken care of. Their professionalism, kindness, and attention to detail didn’t go unnoticed.Overall, it was a five-star experience. I’ll definitely continue renting from Enterprise, and I hope they consider opening a location closer to the Vail area. It would make an already great service even more convenient!
Apr 08, 2025 · GabiAngela and Greg failed to rent me a car and stranded me in Tucson overnight away from my family, out of their complete ineptitude and lack of emotional intelligence. Beware, because if you attempt to hold the employees at this location accountable for their poor communication and terrible service, then they will pull the "you're being rude so we don't have to rent you a car" card. I got up to find Angela after she left me and other customers waiting in the lobby for 20 minutes alone after closing on a Friday night. Before she vanished, she said she was going to find the keys for my car. When I got outside and found Greg, I informed him of what happened and suggested that I would like some consideration and at least know what is going on. Big mistake, because apparently, Greg did not like my "tone of voice", and from there, everything fell apart. When Angela reappeared, she wouldn't speak to me and they both implied I wouldn't be getting a car. There was no yelling, no name calling, no profanity whatsoever, just an attempt to ask questions and get clarity about what was going on. I got Angela to calm down and understand that I was merely trying to have a discussion that any reasonable customer in my situation would want. After claiming I was being "argumentative" about how long she had vanished, she continued to push the exact same argument after I had agreed to drop it and move on. I finally got them to agree to rent me the car, as I had no other option to get home. When I went outside for the exterior check and payment for the car, Greg ran my card in his tablet and said it didn't work and that he couldn't run it a second time. So, I reluctantly proceeded with another credit card. That card didn't work. I gave him a debit card. That card didn't work. Tried a 4th card, and guess what?! It didn't work. I suggested to Greg that maybe it was his tablet that was the issue. Well, Greg really didn't like that and he stopped trying to help me. He claimed that "all 5 of my cards must have a chip problem" instead of considering that the tablet might be the issue. As I was holding my last card out for him to try, the tablet died to a black screen from low battery. I looked at him in disbelief, as the whole time, he stood there insistent that me & my cards were the problem. This was at 6:30 p.m., 30 minutes after closing. After realizing his incredible failure, he got very nervous and would not do anything else but suggested I try another location. I am actually in shock for being treated in this manner. I will never rent from Enterprise and suggest that both of these employees be terminated ASAP.
May 31, 2025 · SlithorexI had to rent a vehicle last minute online because of car troubles with my personal vehicle and this Enterprise at Kolb and 22nd Street in Tucson did not disappoint. Everyone was so courteous but Antoine went above and beyond. He had me out the door in less than 20 minutes. I returned the vehicle a day earlier and they were kind enough to give me a lift to my mechanic a short distance away. Thanks team at Kolb and 22nd for your kindness.
May 24, 2025 · Cindy WilliamsAngela, Antoine and Josh were amazing!The customer service was on point and I have never rented a car from a company who made it so easy. They were so helpful! Thanks again for making my experience great!
May 23, 2025 · steven thorpe
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