Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Michigan, access to reliable transportation is a cornerstone of daily life, whether it’s for commuting to work, visiting family across the state, or embarking on a long-awaited vacation to one of our beautiful natural attractions. When your personal vehicle is unavailable or you need a different type of car for a specific purpose, a dependable car rental service becomes an invaluable resource. Today, we're focusing on a highly-regarded local option: Enterprise Rent-A-Car in Lake Orion, Michigan. This article aims to provide a clear, engaging, and informative overview for local users, highlighting what makes this particular branch stand out.
Choosing a car rental agency isn't just about getting a set of keys; it's about the entire experience, from the moment you inquire about a reservation to the final return of the vehicle. For Michiganders, convenience, a well-maintained fleet, and, crucially, excellent customer service are paramount. The Enterprise Rent-A-Car at 1270 S Lapeer Rd in Lake Orion appears to consistently deliver on these fronts, earning high praise from its local clientele. Let's explore the details of this location, revealing why it’s becoming a preferred choice for many in our community.
The Enterprise Rent-A-Car branch in Lake Orion, Michigan, is conveniently located at 1270 S Lapeer Rd, Lake Orion, MI 48360, USA. This strategic position on South Lapeer Road, also known as M-24, offers excellent accessibility for residents of Lake Orion and the surrounding areas within Oakland County, including Orion Township, Oxford, and Auburn Hills. Being situated on a major state highway means it's straightforward to reach, whether you're coming from a nearby residential area or even from further afield for a planned pickup. The ease of access from various directions significantly reduces travel time and logistical hassle, making it a highly convenient option for busy Michiganders needing a quick and efficient rental experience. The branch's operating hours typically cater to most schedules: Monday-Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM, closed on Sundays.
As part of Enterprise's extensive global network, the Lake Orion branch offers a comprehensive range of services designed to meet diverse transportation needs. These typically include:
- Extensive Vehicle Fleet: Customers have access to a wide variety of well-maintained vehicles, encompassing fuel-efficient economy and compact cars perfect for daily commutes, comfortable mid-size and full-size sedans, spacious SUVs ideal for family road trips or extra cargo, minivans for larger groups, and sometimes even pickup trucks or cargo vans for specific hauling requirements. This diverse fleet ensures that there's generally a vehicle suitable for almost any purpose.
- Flexible Rental Durations: Whether you need a vehicle for a single day, a week-long vacation, or an extended period due to your personal car being in the shop, Enterprise provides flexible daily, weekly, and monthly rental options to accommodate various schedules.
- Insurance Replacement Rentals: A key service for many Michiganders is providing rental vehicles for customers whose cars are undergoing repairs after an accident. Enterprise often works directly with insurance companies, streamlining the process and helping individuals stay mobile during a challenging time.
- One-Way Rentals: For those planning a trip across Michigan or out of state, one-way rental options are typically available, allowing the convenience of picking up a car in Lake Orion and dropping it off at a different Enterprise location. Most vehicles rented in the US can be driven throughout the US and Canada.
- Pick-Up Service: Enterprise is renowned for its "We'll Pick You Up" service, where they can pick up customers from their home or office within a certain radius. This feature is particularly valuable for locals who might not have immediate transportation to the branch. (It's always recommended to confirm availability and the specific pick-up radius with the Lake Orion branch.)
- Optional Protections: Various optional protections, such as Damage Waiver (DW) and Roadside Assistance Protection (RAP), are offered to provide peace of mind during the rental period. Renters are encouraged to review their existing personal insurance coverage.
- Refueling Options: Customers have choices regarding fuel payment, including prepaying for a full tank, having Enterprise refuel (with a service fee), or returning the vehicle with a full tank.
The customer reviews for the Enterprise Rent-A-Car in Lake Orion paint a clear picture of what makes this location stand out positively for local users:
- Exceptional Customer Service: The staff, specifically mentioned by name such as Chris and Jacob, are consistently praised for their professionalism, personable approach, and willingness to assist. They are noted for their welcoming demeanor ("waiting right at the front desk to greet me"), clear communication ("very transparent"), and willingness to answer all questions.
- Efficiency and Smooth Process: The entire rental process, from pick-up to drop-off, is described as "super easy" and "smooth." Customers appreciate that cars are ready and waiting, minimizing wait times and streamlining their experience.
- High-Quality and Clean Vehicles: A recurring highlight is the excellent condition and cleanliness of the rental cars. Customers report receiving vehicles that are "clean and in very good condition," even noting pleasant surprises like receiving a hybrid for better gas mileage. This attention to detail enhances the comfort and satisfaction of the rental.
- Attentive and Grateful Staff: Staff members like Jacob are specifically mentioned for their quick inspection upon return and expressing "gratitude for it being well taken care of," which fosters a positive and respectful interaction.
- Going the Extra Mile: The offer of a ride back to the customer's personal vehicle after returning the rental is a prime example of the team's commitment to going above and beyond, providing a truly full-service experience that is highly valued by locals.
- Strong Recommendations and Loyalty: Customers express strong satisfaction and loyalty, stating they "would 100% recommend renting here again" and "will always return here if I need a rental." This consistent positive feedback is a testament to the branch's reliable service.
For those in Michigan looking to contact the Enterprise Rent-A-Car branch in Lake Orion, here is their information:
- Address: 1270 S Lapeer Rd, Lake Orion, MI 48360, USA
- Phone: (248) 814-8407
- Mobile Phone: +1 248-814-8407
It is always a good practice to call ahead for any specific inquiries, especially to confirm vehicle availability for your desired dates and vehicle type, and to discuss any particular needs you may have.
For Michiganders in Lake Orion and the surrounding communities, Enterprise Rent-A-Car at 1270 S Lapeer Rd emerges as an exceptionally suitable and highly recommended option for all their car rental needs. The overwhelmingly positive customer reviews highlight a branch that not only provides a diverse fleet of clean, well-maintained vehicles but, more importantly, delivers an outstanding level of customer service. The friendly, professional, and transparent approach of staff members like Chris and Jacob creates a welcoming and stress-free environment, making the entire rental process "super easy."
From seamless pick-ups with cars ready and waiting to thoughtful gestures like offering rides back to personal vehicles, this Enterprise location consistently goes above and beyond to ensure customer satisfaction. For any local in Michigan seeking a reliable, efficient, and genuinely pleasant car rental experience, whether it's for a spontaneous road trip, a necessary replacement, or any other travel need, the Lake Orion Enterprise Rent-A-Car stands out as a top-tier choice. Their commitment to positive customer interaction and vehicle quality truly makes them a trusted partner in local transportation.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1270 S Lapeer Rd, Lake Orion, MI 48360, USA
Enterprise Rent-A-Car Reviews
pricepick upteampayinsurancemanagementdepositphonequestionsjeep wrangler
★ 5★ 4★ 3★ 2★ 1As soon as I walked in the building, Chris was waiting right at the front desk to greet me. He was very professional and was able to answer every question that I had about my reservation and the vehicle that I would be getting as my rental. Everything was very transparent. The car was clean and in very good condition, I even got a hybrid vehicle without knowing it would be so I got better gas mileage. I made sure to return the vehicle in as good of condition as I drove it off the lot in. When I returned the vehicle, I was helped by Jacob. He was also very professional and personable. He did a quick inspection of the vehicle and made sure to express his gratitude for it being well taken care of. Jacob made sure that we were all taken care of after the return and even offered us a ride back to my personal vehicle that was waiting for me. I was told that if I ever need a rental in the future to reach out and they would be more than happy to accommodate my needs. I would 100% recommend renting here again. Chris and Jacob made the entire experience super easy!
Feb 22, 2025 · Hunter TernanGreat place and great people. Drop off and pick up process is smooth. Car was ready and waiting for us. No complaints! Would highly recommend!!
Jul 15, 2025 · DomI was forced to rent a car for work travel, as they do not want us using our personal vehicles. I originally requested a Jeep Wrangler so I could still have something close to my own personal vehicle. A week prior to my pick up date, I received a voicemail from Austin, letting me know that in addition to the rental fee, there would also be a $300 deposit requirement for, direct quote, “that particular vehicle. But we can still do the wrangler if you’re okay with that.”Having rented from enterprise many times in the past and never having to pay for a deposit, I opted to changed my rental to a normal mid size SUV to avoid additional and unnecessary costs since he made it sound as if the deposit was specific to the Wrangler. Not every car.So imagine my surprise when I picked up the awful Mazda and still had to pay the deposit. No where on my rental agreement did it state it was required for that size SUV. FULL SIZE and above and luxury cars, sure. But not some crap Mazda pint sized barely SUV. When I protested this fee, Jacob Mohn informed me this was for any and every car, which is not how I read it in my email. Noting I was not pleased he told me he was going to decrease the rental fee to “make it right” only to tell me he couldn’t because the “system wouldn’t allow it”The car was fine except the service due soon light was on the entire trip which was concerning and it ran out of washer fluid, which is fun in winter.Upon returning the car I saw Jacob again and he was still in the “oh well” attitude of not caring at all. But he did give me 15% off weekend rental which I WILL NEVER USE because I live a mile down the road and why on earth would I ever pay to rent a car for the weekend in the town I live in?Avoid this location and probably any enterprise.
Mar 08, 2025 · Lauren KirkmanSo I just checked on my reservation that I made a month ago for spring break and turns out the location cancelled my reservation without even telling me. They called to ask if I would switch out to a different vehicle and I agreed but I guess they cancelled my whole reservation instead. I can't believe that a company this big would be this unreliable. We are a little over a week out and now I have to scramble to find another rental. I'm honestly stunned at the incompetence. Could you imagine if I trusted this company and just showed up to pick up my vehicle? Just glad there are more reliable rental companies in the area.
Mar 17, 2025 · Derick WoodRented an SUV for a trip we are leaving for tomorrow. Arrived at the location and was told by the associate that they do not have the vehicle. He said they called twice, to which I responded "why would you not leave a voicemail." Now we are left scrambling the night before during the worst time possible. This is on the heels of another disaster my wife experienced with enterprise a month ago. Now, did I lose my cool? Absolutely, and for that I apologize to the associate, but I was told I've been put on a list for which I cannot rent from enterprise again. My response to that is I do not wish myself or anyone else who wants good customer service to rent from enterprise. All you had to do was leave a voicemail.
Mar 21, 2025 · Brian Bigham
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