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Enterprise Rent-A-Car Introduce
Enterprise Rent-A-Car: Comprehensive Car and Van Rental Services in Buford, GA
For Georgia residents in the greater Buford area, having a reliable, local vehicle rental option is essential, whether you're navigating a repair, planning a family trip to Lake Lanier, or need a larger vehicle for moving projects. The Enterprise Rent-A-Car branch located on South Lee Street is designed to be your neighborhood solution, offering a wide array of cars, vans, and even dedicated truck rental services to meet virtually any transportation need.
This location is known for maintaining the core tenets of the Enterprise brand, including the famous complimentary customer pick-up service, a feature highly valued by the community. As one satisfied customer noted, "Great service! It’s nice to see that Enterprise is still living up to its reputation. The staff was friendly, professional, and made the whole process smooth. I especially loved that they still offer the classic 'We’ll pick you up' service—it was convenient and a great reminder of why Enterprise has always stood out. Highly recommend!" This commitment to high-touch, personal service solidifies the branch's standing as a reliable partner for Gwinnett County drivers.
However, prospective renters should be aware that, like any major rental provider, vehicle availability can sometimes be a challenge, particularly for specialty or premium reservations. One customer expressed frustration over reserving a premium vehicle and being offered a lower-class SUV upon arrival, describing it as "incredibly disappointing" and a "bait-and-switch tactic." While the staff reportedly worked to find a solution, this incident highlights the importance of open communication with the branch regarding specific vehicle class needs, especially if reserving a luxury or specialized option.
Introduction / Overview
The Enterprise Rent-A-Car location at 4083 S Lee St serves as a key hub for car and van rental services in the North Buford and surrounding areas. Identified as a Car Rental Agency and a Van Rental Agency, this branch offers an extensive inventory that ranges from economical compact cars suitable for daily errands to spacious passenger and cargo vans perfect for large groups or moving tasks. The branch’s mission is to provide hassle-free rental experiences, focusing on professional staff interaction, efficient on-site services, and accommodating diverse customer requirements, from replacement rentals coordinated with dealerships and insurance companies to leisure and commercial vehicle rentals. The operation leverages Enterprise's national resources while maintaining a focus on local, neighborhood-level convenience.
Location and Accessibility
The Enterprise office is strategically located in Buford at:
4083 S Lee St, Buford, GA 30518, USA.
This address places the facility near the intersection of several key roads, making it easily accessible for residents across Buford, Sugar Hill, and the northern reaches of Lawrenceville. As a dedicated neighborhood branch, its primary advantage is ease of access for local customers, contrasting with the often hectic environment of airport rental counters. Critically, the facility is designed with accessibility in mind, providing features that ensure a welcoming experience for all members of the Georgia community.
Services Offered
The Enterprise Rent-A-Car on S Lee St provides a robust set of services to cover all personal and light commercial rental needs:
- Car Rental Agency Services: Offering a full spectrum of vehicles from Economy cars for fuel efficiency to full-size sedans, standard and premium SUVs, and luxury vehicles.
- Van Rental Agency Services: Specializing in larger capacity vehicles, including Minivans (7-passenger) and Passenger Vans (up to 15-passenger) for group travel, along with Cargo Vans for material transport.
- Complimentary Customer Pick-Up: Enterprise’s renowned “We’ll Pick You Up” service, available to customers during regular business hours from their home, work, or repair shop within the local service radius.
- Onsite Services: Providing a dedicated team and office space to handle reservations, paperwork, vehicle inspection, and key return processes efficiently.
- After-Hours Returns: Offering a key drop-off box for the convenience of customers who need to return their vehicle outside of regular operating hours, with the understanding that the rental responsibility ends upon inspection the next business day.
Features / Highlights
Several features make this specific Enterprise location particularly appealing to local Gwinnett County users:
- Active Military Discounts: Providing cost-saving options for active military personnel and potentially veterans, a valuable benefit for service members in the area.
- High Customer Service & Professionalism: Confirmed by positive reviews, the staff is known for being friendly, professional, and dedicated to ensuring a smooth and quick process, often making up for any potential logistical challenges.
- Accessibility Features: The premises include a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that all customers have easy and comfortable access to the rental counter.
- Flexible Payment Methods: Accepting multiple forms of payment, including Credit Cards, Debit Cards (subject to location-specific policies regarding deposits and documentation), and NFC Mobile Payments, maximizing convenience for the renter.
- Variety of Vehicle Types: The dual classification as a Car Rental and Van Rental agency means customers have a superior selection of vehicle sizes right at their local branch, from compact vehicles to 15-passenger vans.
Contact Information
For reservations, questions about vehicle availability, or to coordinate the free pick-up service, local customers can contact the branch directly:
- Address: 4083 S Lee St, Buford, GA 30518, USA
- Phone: (470) 202-7642
- Mobile Phone: +1 470-202-7642
What is Worth Choosing
The Enterprise Rent-A-Car branch on South Lee Street in Buford is worth choosing for Georgia customers who value the combination of reliable corporate infrastructure and personalized, local service. The biggest draw is undoubtedly the **complimentary “We’ll Pick You Up” service**, which is a massive convenience for anyone needing a replacement car after a breakdown or service appointment. This is an essential time-saver that sets neighborhood Enterprise branches apart.
Furthermore, the inclusion of **van and truck rental options** at this single location makes it a versatile one-stop shop, eliminating the need to visit separate agencies for different vehicle sizes—ideal for families planning a big move, a church group outing, or a sports team trip. The availability of **Active Military Discounts** and a commitment to full **wheelchair accessibility** also demonstrates a dedication to serving all segments of the Buford community.
While a single disappointing review regarding premium vehicle availability serves as a good reminder to always confirm your specific car class reservation, the overall feedback praises the staff’s professionalism and the simplicity of the rental process. For the average Gwinnett County resident needing a dependable, clean, and convenient rental vehicle, this Enterprise location stands out as a strong, community-focused choice. To ensure the best possible experience, it is highly recommended to call the branch directly after making an online reservation, especially for specialized vehicle types, to confirm current fleet availability and pick-up arrangements.
Enterprise Rent-A-Car Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4083 S Lee St, Buford, GA 30518, USA
Enterprise Rent-A-Car Reviews
truckpricesvaninsurancepaybehaviorsmellhere againcostsmanagement
★ 5★ 4★ 3★ 2★ 1My last two rental experiences with Enterprise have been incredibly disappointing. On both occasions, I reserved a premium vehicle (specifically an Audi Q5 or equivalent), and upon arrival, the staff attempted to place me in a standard SUV like a Mazda CX-5 or Toyota Highlander. This is not the vehicle class I reserved or paid for.This bait-and-switch tactic is extremely frustrating and unprofessional. I specifically stopped using Sixt for this exact reason and am disappointed to see Enterprise adopting the same shady practice. Having to wait for over two hours for the correct car to be found is an unacceptable waste of time. Customers should be able to trust that the vehicle they reserve will be the one that is available.
Sep 19, 2025 · Ells AbrahamGreat service! It’s nice to see that Enterprise is still living up to its reputation. The staff was friendly, professional, and made the whole process smooth. I especially loved that they still offer the classic “We’ll pick you up” service—it was convenient and a great reminder of why Enterprise has always stood out. Highly recommend!
Sep 24, 2025 · Shaylene LundinDakota at Enterprise on Lee St. in Buford is the BEST employee we have dealt with thus far. We always rent from enterprise but at different locations but we have started going exclusively to this one just because of the excellent customer service we receive every time we rent there. Dakota always goes beyond his way to make sure the customer is satisfied and get what they need. He has called us to pick up our rental earlier than we needed it at no additional cost or has upgraded us to a different vehicle when needed. If you want excellent customer service don’t waste your time with other locations. Go to this one and ask for Dakota!!
Aug 14, 2025 · norma vazquezI was very impressed with their customer service. Renting a car from them was quick and easy, and they made sure I felt completely comfortable with the vehicle I received. The cars were very clean and well-maintained. They were also great at explaining their contracts clearly, which made the whole process smooth. I especially appreciated how they kept me up to date regarding the extension of my damage warranty. Overall, a great experience!
May 19, 2025 · Kenia Castro10/10 using this enterprise again. I have used U-Haul in the past and U-Haul is garbage in comparison. Enterprise has better rates, efficient scheduling, better customer service. The easiest rental I’ve used so far. AK was the rep I spoke with and was awesome!
Aug 14, 2025 · Breanna Busbee
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