Enterprise Rent-A-Car

- 16040 S Lincoln Hwy, Plainfield, IL 60586

For residents across Illinois, particularly in and around the Plainfield area, access to a dependable and customer-friendly car rental service is invaluable. Whether you need a temporary vehicle while yours is in the shop, extra space for a family trip, or a convenient ride for business travel, having a trusted local option makes all the difference. Today, we're highlighting Enterprise Rent-A-Car in Plainfield, a location that consistently receives high praise from local users for its excellent service and reliable fleet.

Enterprise Rent-A-Car is a well-known name in the rental industry, celebrated for its strong focus on neighborhood branches and a customer-first approach. The Plainfield branch exemplifies this commitment, providing a personalized and efficient experience that resonates with many Illinois drivers. This article will delve into what makes Enterprise Rent-A-Car at their Plainfield location a preferred choice for vehicle rentals in Illinois. We’ll explore their convenient location, the range of services they offer, unique features and highlights that set them apart, and essential contact information. Our aim is to provide you with all the factual details needed to make an informed decision, ensuring your next car rental experience is smooth, professional, and satisfying.

Enterprise Rent-A-Car in Plainfield is conveniently situated at 16040 S Lincoln Hwy, Plainfield, IL 60586, USA. This address places it directly on a major thoroughfare, South Lincoln Highway (US-30), which is a significant artery running through Plainfield and connecting to various communities in the Chicago metropolitan area's southwest suburbs. For local users, this location offers exceptional accessibility, making it easy to reach from homes, businesses, and other points of interest in Plainfield, Joliet, Shorewood, and surrounding towns.

The accessibility of this branch is further enhanced by its placement on a well-known highway, ensuring straightforward navigation without getting lost on residential streets. For those with their own vehicles, there is typically extra space available to park your car while you're renting, as noted by customer reviews, adding to the convenience. Being a "neighborhood" Enterprise location, it primarily serves local residents and businesses, often offering a more personalized and quicker experience compared to larger airport branches. While Enterprise does offer a complimentary pick-up service (where available, usually by calling the branch directly), its prime location on Lincoln Highway makes self-access highly convenient for the majority of Illinois customers. The branch maintains regular business hours from Monday to Friday, with shorter hours on Saturday and being closed on Sunday, providing ample opportunity for pick-ups and returns during the week.

Services Offered:

• Diverse Vehicle Fleet: Enterprise offers a broad selection of vehicles, including economy, compact, mid-size, standard, and full-size cars, SUVs, minivans, pickup trucks, cargo vans, and luxury vehicles, catering to various travel needs and group sizes.
• Online Reservation System: Conveniently book and manage reservations through their user-friendly website or mobile app.
• Customer Pick-Up Service: While not explicitly detailed for this location in provided data, Enterprise generally offers a customer pick-up service where staff can pick up renters from their home or office, subject to availability.
• Flexible Fuel Options: Customers have choices on how to manage fuel, including prepaying, having Enterprise refill (with service charge), or refilling themselves.
• Damage Waiver (DW) and Protection Plans: Options to reduce or waive responsibility for vehicle damage, available for an additional daily charge.
• Additional Driver Policy: Spouses or domestic partners meeting requirements are often authorized drivers at no extra charge; other additional drivers may incur a daily fee.
• After-Hours Return: A key drop box is available for convenient returns outside of business hours, with responsibility ending upon inspection the next business day.
• Cross-Border Travel: Most vehicles can be driven throughout the US and Canada (some specialty vehicles may have restrictions).
• Loyalty Programs: Access to Enterprise Plus rewards for frequent renters.

Features / Highlights:

• Exceptional Customer Service: Consistently praised by customers for professionalism, friendliness, and flexibility from all employees, including the branch manager Rio.
• Efficient and Quick Service: Despite being busy, staff are noted for getting customers "in and out pretty quickly," ensuring a streamlined rental process.
• Clean Vehicles: Customers generally report receiving clean cars, with one minor note about wishing for slightly better interior cleaning/air fresheners, but overall satisfaction.
• Professionalism and Flexibility: Highlighted by multiple reviewers, indicating a willingness to accommodate customer needs and provide a smooth experience.
• Extra Space for Personal Vehicle Parking: A valuable convenience for locals, allowing them to park their own car securely while renting.
• Manager's Positive Impact: Rio, the branch manager, is specifically lauded for being "the best part" and providing significant help.
• Smooth Rides: Even on long trips (over 1,000 miles), vehicles are described as providing smooth rides, indicating well-maintained mechanical condition.
• Competitive Pricing: While one customer normally uses another branch, they noted this Plainfield location was the cheapest for their trips, suggesting competitive rates.

Contact Information:

Address: 16040 S Lincoln Hwy, Plainfield, IL 60586, USA

Phone: (815) 577-2000

Mobile Phone: +1 815-577-2000

For residents across Illinois, particularly those in the Plainfield area, Enterprise Rent-A-Car at 16040 S Lincoln Hwy stands out as an exceptionally suitable choice for all car rental needs. Its prime location on a major highway offers unmatched accessibility, making it easy for locals to reach from various communities, and the added convenience of ample parking space for personal vehicles is a significant bonus.

However, what truly makes this Enterprise branch a top recommendation for locals is the consistently glowing feedback regarding its customer service. Reviewers repeatedly praise the entire staff, especially the branch manager Rio, for their professionalism, flexibility, and genuine friendliness. This commitment to an excellent customer experience ensures that even when the branch is busy, the process remains efficient and pleasant. The provision of clean and well-maintained vehicles, capable of handling long distances smoothly, further solidifies its reliability. For Illinois residents seeking a car rental service that combines convenience, competitive pricing, a diverse fleet, and, most importantly, outstanding customer care, Enterprise Rent-A-Car in Plainfield is a clear choice. It’s a local partner that understands and caters to the needs of its community, making every rental experience as smooth and enjoyable as possible.

Enterprise Rent-A-Car

16040 S Lincoln Hwy, Plainfield, IL 60586, USA