Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents of Inver Grove Heights, Minnesota, and those navigating the wider South Metro area, having access to reliable and supportive transportation services is crucial. Whether your personal vehicle is unexpectedly out of commission due to an accident, you're planning a family road trip, or you simply need a temporary car for daily errands, a dependable car rental service can make all the difference. Enterprise Rent-A-Car, a well-established name in the industry, offers a highly regarded solution right here in Inver Grove Heights, at their 5480 S Robert Trail location.
Minnesota's varied landscape, from its bustling city centers to its tranquil suburban communities, often requires a versatile vehicle that can adapt to different travel needs and weather conditions. Public transportation can be limited in some areas, making a personal vehicle or a rental essential for flexibility and convenience. Enterprise Rent-A-Car in Inver Grove Heights aims to meet these demands by providing a wide selection of vehicles and, as evidenced by local customer reviews, a strong commitment to exceptional customer service. This branch stands out for its ability to go above and beyond, ensuring a smooth and stress-free rental experience for locals, even during challenging times.
The Enterprise Rent-A-Car branch in Inver Grove Heights is conveniently located at 5480 S Robert Trail, Inver Grove Heights, MN 55077, USA. This location offers excellent accessibility for residents of Inver Grove Heights and surrounding communities within the South Metro, such as South St. Paul, West St. Paul, Mendota Heights, and Eagan. South Robert Trail is a key thoroughfare in the area, making the branch easy to locate and access.
Its placement within the local community means it's a highly practical choice for those whose cars are at nearby auto body shops or mechanic facilities. Instead of having to travel to the often-busier airport rental locations, locals can access a reliable service close to home. The branch's operating hours typically cater to weekday needs, being open Monday to Friday from 7:30 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM, with Sundays closed. This ensures that most customers can conveniently pick up or return their vehicles during standard business hours. Furthermore, Enterprise is known for offering a convenient pick-up service, where they can collect you from your home or office, further enhancing the accessibility for those without immediate transportation to the branch. This is a significant benefit for Minnesotans relying on rental cars due to personal vehicle issues.
Enterprise Rent-A-Car is renowned for its comprehensive range of services, designed to meet a wide array of transportation needs for individuals and businesses. At their Inver Grove Heights, MN location, you can expect:
- Diverse Vehicle Fleet: Enterprise offers an extensive selection of well-maintained vehicles. This typically includes fuel-efficient economy and compact cars (ideal for daily commutes), comfortable intermediate, standard, and full-size sedans, and a variety of SUVs (from small crossovers to large family-sized models) suitable for varying passenger and cargo needs. Minivans are available for larger groups or families, and specialty vehicles like luxury cars, pickup trucks, and cargo vans are also part of their fleet for specific purposes, such as moving or business needs.
- Flexible Rental Durations: Whether you need a vehicle for a single day, a weekend getaway, a week-long trip, or even a monthly or long-term rental, Enterprise provides flexible options to accommodate both short-term and extended requirements.
- Damage Waiver and Protection Options: Customers are offered various protection plans, including a Damage Waiver (DW) which typically ranges between $29.99 and $34.99 per day, depending on the vehicle type. These options are designed to reduce or waive the renter's responsibility for loss or damage to the rental vehicle, providing peace of mind.
- Roadside Assistance: Enterprise generally provides 24/7 roadside assistance, offering support in the unlikely event of a mechanical issue, flat tire, or other roadside emergencies during your rental period.
- Refueling Options: Customers have choices regarding fuel payment, including prepaying for fuel, having Enterprise refill the tank upon return (for a charge), or refilling the tank themselves before returning the vehicle.
- Additional Drivers: Spouses or domestic partners who meet age and driver's license requirements are typically authorized drivers at no additional charge. Other additional authorized drivers may incur a daily fee.
- Pick-Up Service: A convenient complimentary service where the branch can pick you up from your home or office, subject to certain conditions and availability, and bring you to the rental branch.
- After-Hours Return: For added flexibility, customers can typically return vehicles after hours by placing keys in a secure drop box, though responsibility for the vehicle remains with the renter until checked in by an employee.
The Enterprise Rent-A-Car location in Inver Grove Heights stands out for several key features and highlights, particularly as praised by real customer experiences:
- Exceptional Customer Service: This branch consistently receives high praise for its friendly, thorough, and professional staff. Reviews highlight the team's ability to make customers feel "completely at ease during a very stressful situation," demonstrating genuine empathy and dedication.
- Managerial Excellence and Support: A prime example of their outstanding service is Luke, the manager, who "went above and beyond" by covering an extra rental day at no cost to the customer during a complicated insurance situation. This level of support and kindness in a stressful time is a significant differentiator.
- Stress-Free Rental Process: Multiple reviews emphasize the "simple" and "easy" process of renting a car, indicating an efficient operation where staff are "very helpful" and ensure the car is "exactly what I need." This focus on streamlining the experience is a major benefit for busy locals.
- Reliable and Clean Fleet: Customers frequently comment on the quality of the vehicles, noting that "the car is always exactly what I need" and contributing to a "fabulous road trip." This suggests consistent maintenance and cleanliness standards.
- Proactive Problem Solving: The willingness of staff and management to directly assist with customer issues, even those stemming from external factors like insurance disputes, highlights a proactive and solution-oriented approach.
These customer-centric features position the Inver Grove Heights Enterprise branch as a highly reliable and supportive choice for car rentals.
To learn more about their fleet, check availability, or make a reservation with Enterprise Rent-A-Car in Inver Grove Heights, you can reach them using the following contact details:
- Address: 5480 S Robert Trail, Inver Grove Heights, MN 55077, USA
- Phone: (651) 457-7000
- Mobile Phone: +1 651-457-7000
It is always recommended to contact the branch directly, especially for specific vehicle requests or during peak seasons, to ensure the best possible service and confirm details for your rental.
For residents of Inver Grove Heights, Minnesota, Enterprise Rent-A-Car at 5480 S Robert Trail stands out as an exceptionally suitable choice for all their car rental needs. Its convenient local presence means that Minnesotans don't have to venture far for reliable transportation, especially beneficial when their personal vehicle is unavailable due to maintenance or unexpected events. The branch's easy accessibility on South Robert Trail makes pick-up and drop-off a hassle-free experience, a significant advantage for busy schedules.
However, what truly sets this Enterprise location apart, and makes it particularly suitable for locals, is its consistently praised, outstanding customer service. As evidenced by multiple heartfelt testimonials, the team, led by individuals like manager Luke, goes "above and beyond" to support customers, particularly during stressful situations such as dealing with insurance companies after an accident. This level of empathy, professionalism, and willingness to assist at no additional cost fosters a deep sense of trust and appreciation within the community. Locals can rely on a team that not only provides the "exact car I need" but also makes the "process always simple" and ensures a "fabulous road trip."
The combination of a diverse and well-maintained fleet, flexible rental options, and a genuine commitment to customer satisfaction truly makes Enterprise Rent-A-Car in Inver Grove Heights a valuable resource for the community. For Minnesotans seeking a car rental experience that is not only efficient and reliable but also genuinely supportive and personable, this Enterprise branch is an ideal and highly recommended choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5480 S Robert Trail, Inver Grove Heights, MN 55077, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had an amazing experience with Enterprise in Inver Grove Heights. The entire team was friendly, thorough, and made me feel completely at ease during a very stressful situation. My car was in the shop after a hit and run, and there was a lot of back and forth between my insurance and the auto body shop. When my insurance suddenly refused to extend the rental, Luke, the manager, went above and beyond. He assured me that Enterprise would cover an extra day at no cost to me, just to help out. That small act of kindness made a huge difference, and I’m so grateful for how supportive and professional the staff was. Highly recommend this location!
Jun 07, 2025 · Jennifer SanchezI have always used the Enterprise in Inver Grove Heights for all my car rentals. I just got back with a 10-day car rental and as usual I'm happy as ever. The process is always simple and the staff are very helpful and the car is always exactly what I need. Thanks again Enterprise for a fabulous road trip with my kids!
Jun 17, 2025 · Anne RicciBeware of hidden charges.I rented a car through my insurance, Progressive, for a week, which covered $40 per day. At the time of pickup, the employee asked if I preferred an SUV since my own vehicle was an SUV. I said I would prefer an SUV if it was within the covered insurance amount. He agreed and assured me it would be covered.When I dropped off the vehicle after a week, they charged me $127 for 8 days, claiming that the insurance covers only $40 per day, and since I chose an SUV, there was an additional $4.20 per day charge.When I asked for the final settlement receipt, the employee said it would be sent to my email—which I still haven’t received.I just don’t understand the math behind the charges. If the employee said it was $4.20/day—or to make it a round figure, $5/day—for 8 days, that should total $40. Even if you add 100% tax, it still shouldn’t exceed $80. Yet, they charged $127.I guess the employees at this location decided to tip themselves with the remaining amount. 🤷
Jun 29, 2025 · sandeep ChowdaryEnterprise at Inver Grove was excellent. Great customer service. They take time with you. I had to be picked because car was getting serviced. They picked me up on time and dropped me back off at the automotive garage. I noticed they were giving extra personalized attention to me as a customer. It was very much appreciated.
May 23, 2025 · Kathie SchwalenLet's be perfectly honest, if someone is needing to rent a car, they are usually not having such a great time.From the moment my warranty approved a rental car to the moment they dropped me back off at the dealership, I was treated like a valued customer. I was pleasantly surprised with the ease of pick up and drop off at locations that were convenient for my schedule and timeline.I finally got my own car back today after weeks of waiting. I would highly recommend using this Enterprise location, and I can see myself returning here in the future (though I hope I won't need to! 🤞🤞). Thank you guys for turning a crappy car trouble experience around with how quick and easy it was to use your rental services.
Mar 10, 2025 · Niki Wagner
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