Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Introduce
For residents across Michigan, dependable transportation is a cornerstone of daily life, whether it’s for work commutes, family outings, or exploring the vast beauty of our state. When your personal vehicle is unavailable, or you simply need a different type of car for a specific journey, a reliable car rental service becomes essential. Enterprise Rent-A-Car, particularly its branch located at 1769 Southfield Road in Lincoln Park, aims to be that trusted partner for local Michigan users.
Enterprise, a well-known name in the rental car industry, often emphasizes its neighborhood presence, striving to provide convenient and accessible solutions beyond just airport travel. This article will provide an in-depth look at Enterprise Rent-A-Car in Lincoln Park, detailing its location, the services it offers, key features, and why it is a relevant option for residents in the Metro Detroit area. We’ll also consider real customer experiences to give a balanced perspective on what you can expect.
Enterprise Rent-A-Car at 1769 Southfield Rd, Lincoln Park, MI 48146, USA, is situated in a highly accessible area within the Downriver region of Metro Detroit. Southfield Road is a significant local artery, making this branch easy to reach for residents of Lincoln Park and surrounding communities such as Allen Park, Dearborn, Melvindale, and Taylor. Its strategic location within a populated residential and commercial corridor ensures that it is convenient for those needing a vehicle without having to travel to busier airport locations.
The advantage of a neighborhood branch like this is its integration into the local community. It caters specifically to the needs of residents, whether they require a temporary replacement vehicle due to repairs, a larger car for a family trip, or simply a convenient option for daily use. The ease of navigating to and from this location, coupled with generally less congestion compared to major airport hubs, contributes to a more straightforward and less stressful rental experience for Michigan locals.
Enterprise Rent-A-Car is known for its extensive range of services and a diverse fleet designed to cater to nearly every transportation need. The Lincoln Park branch typically offers:
- Extensive Vehicle Selection: Enterprise boasts a comprehensive fleet suitable for various purposes and budgets. This often includes:
- Economy and Compact Cars: Such as a Mitsubishi Mirage or Nissan Versa, perfect for fuel efficiency and navigating city streets or short commutes.
- Mid-size and Full-size Sedans: Including popular models like the Nissan Altima or Toyota Camry, offering comfort for daily use or longer drives across Michigan.
- SUVs: A broad range from compact crossovers (e.g., Ford EcoSport or similar) to standard SUVs (e.g., Ford Edge) and even premium SUVs (e.g., Chevy Suburban), essential for Michigan's varied weather conditions, outdoor adventures, or accommodating families and their luggage.
- Minivans: For larger families or groups, models like the Chrysler Pacifica provide ample space and comfort for road trips.
- Pickup Trucks and Cargo Vans: Available for those with moving needs, home improvement projects, or commercial requirements.
- Luxury and Premium Vehicles: For special occasions or a desire for a more upscale driving experience, models like a Cadillac XTS or similar luxury 2/4-door cars may be available.
- Flexible Rental Periods: Enterprise accommodates daily, weekly, and monthly rental options, providing flexibility for short-term needs, extended stays, or temporary vehicle solutions for locals. Long-term rentals, especially beyond a month, can be quite economical.
- Complimentary Pick-Up Service: A signature service at many Enterprise neighborhood locations, including this one, is the free pick-up service. If your own car is unavailable or you need a ride to the rental office, Enterprise can often pick you up from your home or workplace within a reasonable distance, adding significant convenience.
- Online Reservations and Mobile App: Customers can easily browse vehicle availability, compare rates, and book their rentals through the intuitive Enterprise website or their mobile app, streamlining the reservation process.
- Protection Products and Options: Enterprise offers various optional protection products, such as Damage Waiver (DW), Extended Protection, Personal Accident Insurance (PAI), and Roadside Assistance Protection, to provide peace of mind during your rental. DW for this branch can range between $29.99 and $41.99 per day depending on the vehicle type.
- Cross-Border Policy: Most vehicles rented in the US can be driven throughout the US and Canada. However, certain specialty vehicles (like Exotics, Large Passenger or Cargo Vans) may have restrictions on travel outside the US. Rentals cannot be driven into Mexico.
- Refueling Options: Customers have choices for fuel: prepay for fuel, have Enterprise refill the tank upon return (for a service fee), or refill the tank yourself before returning the vehicle.
- Additional Drivers: A renter's spouse or domestic partner meeting requirements can be an authorized driver at no additional charge. Other additional drivers may incur a daily fee.
- Age Requirements: The minimum age to rent is typically 18-99 years old, with a young driver fee applied for those aged 21-25.
Enterprise Rent-A-Car at 1769 Southfield Rd in Lincoln Park presents several key features and highlights that are important for local Michigan users to consider.
- Neighborhood Convenience: Being a local branch, it offers a more personalized and often less hurried experience compared to larger airport locations. This is highly beneficial for residents whose primary vehicle is undergoing service or who need a rental for local use.
- "We'll Pick You Up" Service: This signature Enterprise service is a major highlight, especially for locals without immediate access to transportation. The ability to be picked up directly from home or work and taken to the branch adds immense value and convenience.
- Diverse Fleet for Michigan's Needs: The wide selection of vehicles, including various sizes of SUVs and pickup trucks, means that Enterprise is well-equipped to provide vehicles suitable for Michigan's diverse seasons (from snowy winters to summer road trips) and activities.
- Customer Service Variability: Customer reviews for this specific location show a mixed bag. While one review highlights positive experiences with friendly and knowledgeable staff who actively work to resolve issues (like providing a discount for AC malfunction), another details significant issues with vehicle condition (damaged tires leading to a dangerous situation) and unresponsiveness from management. This suggests that while positive experiences are possible, vigilance regarding vehicle condition and persistence in follow-up may be necessary.
- Commitment to Resolution (when pursued): Although the process can be challenging, Enterprise does have channels for customer feedback (e.g., surveys), and in some cases, attempts are made to address concerns, even if the resolution isn't always satisfactory from the customer's perspective. The differing outcomes in reviews underscore the importance of direct communication and documentation.
- Transparency in Policies: Enterprise provides clear policies on additional drivers, age requirements, damage waivers, and cross-border travel, which are important for renters to understand before booking.
For direct inquiries, reservations, or any assistance regarding car rentals, you can reach Enterprise Rent-A-Car at their 1769 Southfield Rd location using the following contact details:
Address: 1769 Southfield Rd, Lincoln Park, MI 48146, USA
Phone: (313) 388-9147
Mobile Phone: +1 313-388-9147 (This is the same number, often listed to ensure compatibility for various dialing methods).
Typical operating hours for neighborhood Enterprise branches in Michigan are generally:
- Monday - Friday: 8:00 AM - 5:30 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed
It is always recommended to verify the most current operating hours directly with the branch, especially on weekends or holidays, as these can sometimes vary. Please note that after-hours drop-off service is not available at this location, so planning your return within operational hours is essential.
For residents of Lincoln Park and the surrounding Downriver communities in Michigan, Enterprise Rent-A-Car at 1769 Southfield Road is a suitable option for addressing various car rental needs. Its core strength lies in its accessible neighborhood location and the hallmark "We'll Pick You Up" service, providing significant convenience for locals who might be without a vehicle.
While customer experiences can be varied, as evidenced by some critical feedback regarding vehicle condition and customer service follow-up, Enterprise does offer a wide range of vehicles suitable for Michigan's diverse conditions and travel requirements. Locals considering this location should proactively inspect their rental vehicle upon pickup and address any concerns immediately and directly with the staff. By doing so, and leveraging the convenience of its local presence and pick-up service, Enterprise in Lincoln Park can still be a valuable resource for dependable transportation, enabling Michigan residents to navigate their daily lives and explore their beautiful state.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1769 Southfield Rd, Lincoln Park, MI 48146, USA
Enterprise Rent-A-Car Reviews
drivedepositpricesoundcallmanagerdebit cardpick upteamsafety
★ 5★ 4★ 3★ 2★ 1I paid a lot of money to rent a van to safely travel from Michigan to Oklahoma. The branch in Lincoln park mi gave me a vehicle with damaged tires. I saw that they were doing something, and I could hear the air compressor. At the time I didn’t know what was happening. But in hindsight sight they filled the flat tires and sent me on my way. I woke up the next day to flat tires. I called and was told they could put air in for me, but that was it. So I put the air in myself. During my trip I spent a lot of money and time pulling over hourly to add air to the tires. Then I took it upon myself to go to Firestone. They found that three of the tires were damaged and needed to be replaced. This detour extended my trip. So on top of paying $3.50 for air the 25 times that I stopped to fill the tires, I also spent money on a hotel because of the trip delay. I have called repeatedly and Bryce the manager of the location continues to say his boss Ross will call me. When I call Bryce, I am placed on hold for a minimum of 30 minutes. And while on hold, I am often hung up on rather than helped. I cannot believe how dangerous and mean the people at enterprise have made this experience. I will never recommend that anyone rent from enterprise. And I will be sure to share my story with anyone who is thinking of renting a vehicle.Enterprise responded to this review like they were going to help me. They have still done nothing. They have made clear that they have zero concern about the safety of my daughter and I. And they have no intention of reimbursing me for the money I was forced to spend as a result of the poor service I received. Beware!Update: enterprise has not contacted me or made any attempts at compensating me for the money I was forced to pay out of pocket, or to compensate me for the dangerous conditions that my daughter and myself were exposed to. Bryce just lies about asking someone else to call me. They responded to my review here making it sound like they were surprised and interested in helping. That was a lie!
Apr 30, 2025 · Courtney CavinThis is the second time we have used this location. We requested a van and they called the day before to ask if we could do a different vehicle and if not they would continue to look for a van. We found out halfway to Florida the AC didn’t work. The staff at this location was very friendly and they did give us a discount for the inconvenience. Only reason they didn’t get 5 stars was because we tried to switch vehicles in Georgia and the location the enterprise customer service number gave us never answered their phone. So it was more of an enterprise issue than a Lincoln park location issue. We will use this location next time we need a rental.
May 19, 2025 · Branden Bryant10/10 Customer service, car rental, NO COMPLAINTS! Got my deposit back 2 days later! Car ran great! And did I mention the employees were fantastic, so helpful, quick and KIND! Definitely will be coming back to the Lincoln Park location on Southfield Rd! Tell them Brittney from the reviews sent you ;)
Mar 04, 2025 · Brittney SReally fast and courteous associates. Getting the rental was a breeze and I will definitely use Enterprise rent a car in Lincoln Park MI again and again.
Nov 15, 2024 · ZamoraThis is the third time I have not received a vehicle that I requested weeks prior and had to scramble looking at other companies. The manager seems if he really does not care. They do not call back when they say they will.
Feb 26, 2025 · Brian Courtney
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